EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

Ryan did an outstanding job servicing our pool equipment. What stood out most was how honest and…read moreprofessional he was throughout the entire visit. He never tried to push unnecessary services or upsell equipment, which is unfortunately pretty rare these days. Instead, Ryan took the time to thoroughly check everything and made sure all of our pool equipment was working properly. He explained what he was looking at, answered my questions, and clearly takes pride in doing the job the right way. He even went a little above and beyond to double-check a few things to make sure everything was running as it should. If you're looking for a knowledgeable, trustworthy pool technician who focuses on taking care of your pool rather than selling you things you don't need, Ryan is the person to call. I highly recommend him.

This was our first meeting with Ryan as we consider changing our pool service. He was so incredibly…read moreprofessional, knowledgeable and friendly. In minutes he showed us features and made recommendations that no other pool service has done before. Things like making g sure that the RPM's were appropriate for the mode that we were using, vs running it at lower speeds and using more energy. Very pleased with his approach.

They actually responded and asked for pictures Not only did…read morehe reply quickly he stayed in a conversation explaining what I need to do to my Hot Tub to fix it without him coming out anytime I have an issue. I'd call this guy.

Matt was so wonderful. Explained everything to us and helped us fix the leak in our spa. Also gave…read moreus a few laughs! I highly recommend him to everyone.

Easy Spa Parts is the best!! Easy to work with and they go above and beyond every time we work…read morewith them. When you are calling Easy Spa Parts, it is usually always a crisis or an emergency. They are like doctors. Always patient and helpful (actually better than doctors who are not always helpful and patient). Phil is a superstar. Always pleasant and goes the extra mile for you!

This company is amazing and the employees are courteous and our transaction was very smooth…read more I was desperate to get a new Diverter valve after ours exploded sending water everywhere and a gouge in the ceiling of our patio. They wasted NO TIME getting the replacement parts needed to us the next day. We will definitely order from them again when needed Thank you so very much! Lisa

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

Cannot recommend Fusion enough. We had a big pool remodel and backyard concrete done by Fusion and…read morewe couldn't be happier. This company is run by Eric who is a complete professional and his crew (led by foreman Miguel) worked SO HARD we were blown away. They were here every day even weekends when they had work to do and the whole job only took 4 weeks. Now we have a beautiful new pool that looks like it belongs in this decade not the 90s!

Probably good. But definitely at the top end of the price scale. Only a quote and not hired. Of…read more6 quotes by far the highest. So i give them 5 stars because i am sure they are good and that allows them to price at that level.

Due to many reasons, we have been unable to use our spa for about five years now. While we did keep…read moreit as clean as possible during that time, we weren't ready to have it looked at and repaired until now. I called Action Spa, who we have used in the past. They sent out one of the nicest young men to get us all set up and ready to go. Their service technician, Nick Lindner, was professional, efficient, personable, and a perfect representative of Action Spa Repair! He replaced the heater and checked out everything else to make sure that we were safe and ready to use the spa in a day or two, once it gets heated and the chemicals all get worked in. He also explained everything before during, and after the repair. I could not be more pleased and comfortable!

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

Boyer Pools abandoned our project and we were lucky to have it completed by another company. Bob…read moreand his son Jake are compulsive liars, have lost their license and did not pay subs that worked on our project. In that regard, we were very fortunate that no liens were placed on our property by those subs. Jake Boyer actually blamed my wife and I for the delays in the project; thank GOD we didn't give them the next incremental payment or we'd still be out $36K. I would dig the hole myself before I hired anyone from the Boyer family and beware, I have been told that they are trying to do business still under a different company name. Run from anyone named Boyer...

This was definitely a BAD experience. Please beware. I…read morehad to get somebody to finish my project and do so many things over again because they were not done correctly and the City called him out on it. He wanted to bypass permits. Crazy experience for me.

We are so happy that we found this company! Joe is honest, responsible and very knowledgeable. We…read morefirst had some issues with our old filters, reached out to him for the first time and he came to fix the problem immediately. He even took the time to show us how to care for our pool, too. Since then, he has helped us upgrade our panel/kit, clean our filters, replace our salt cells, etc. Every time, he impresses us with his professionalism and honesty. He is our go-to person for all our pool problems and improvements.

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

Great experience with our pool RO. This was the first year since owning our pool that we were…read morerecommended to do a drain and refill for water chemistry. A tech from Pentair suggested we look into RO and used Portside. Process was great, price was less than if we had drained and refilled, and things are looking sparkling and fresh! Thanks Jeff.

Jeff at Portside was very accommodating and professional. Communication was great and he managed to…read moreservice our severely contaminated pool on short notice before our son's birthday. He took care to make sure his equipment was placed conveniently, set up, and filtering within an hour. Knowing it was ready to enjoy the moment he finishes was great. Quality service at a fair price. We couldn't ask for better.