Mazda helped me with the repair on my vehicle, made it easy on my end for it to be repaired. Will come again!

"I had an incredibly frustrating experience with both the Sales manger Graham and a salesmen Ulysses. After they oversold me on an initial vehicle, I returned it to make things right. Instead of helping, they spent the entire day and next week trying to move me into a new car while constantly hiking the price every time a new contract was presented. Or offer to do something free of cost as a "good gesture" The biggest red flag? They refused to provide an itemized out-the-door (OTD) price. Despite multiple requests, they kept the numbers vague and wouldn't show me a breakdown of the taxes, fees, and 'add-ons' they were clearly trying to hide. It felt like a deliberate attempt to confuse me into paying more than the car was worth. If a dealership won't give you a straight price on paper, they are hiding something. I wasted days here and left with nothing but a headache. Do yourself a favor and go to a dealer that values transparency and honesty." read more

Terrible customer service, not easy to work with, a told me to be patient after a month of having my car in shop. Do not recommend

I started tallying stars when I was first contacted by their online sales team on my car listing I had. 1 star: Online sales agent through Facebook told me I'd get a fair price close to my listing so it would be worth the hour long trip to get it appraised, 1 star: The appraiser told me the car looked great but gave me a much lower offer then my listing, it was still good for a dealership number though so the paperwork started. I can't give anymore stars since midway through paperwork the manager came in and lowered my offer by $1000. Whether this is a sales tactic or just bad communication, it turned out to be a waste of a 2hour round trip. Lesson learned. Don't trust online agents they just want to get you in the store. read more

Do not trust these SCAM ARTISTS! We wasted HOURS there trying to buy a used car and they kept lying to us. The car we wanted had already been purchased but they wouldn't tell us that. They kept insisting that it was "being detailed". The car was no longer there! Sounds like a scam to us. Bait and Switch! AVOID these LIARS! read more

Thank you for lifting our Jeep, including amazing tires, You made this trip possible! read more

Young Mazda - Auto Repair Near Me - South Ogden, Utah

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Bought my Nisan Leaf there. Wasn't much of a hassle as past experiences because I knew exactly what I wanted, how much to spend, and had cash. Salesman was honest and said he didn't know anything about electric vehicles, which was fine, I did my own research. Salesman and finance guy both tried to push their financing even though I had cash. Also tried pushing their maintenance package (electric vehicles don't have anything to maintain other than windshield fluids). Took a few hours of signing papers, and had to wait for them to charge the car, but eventually got the keys and went home. Overall, their sticker prices are high. Do your research and have the cajones to stick to your price. Be willing to walk away. Don't get emotional. They want you to feeeeeeeeeel attached to their offer. Don't. It's just a car. There are thousands of cars out there. read more

Young Mazda - Auto Repair Near Me - South Ogden, Utah

Bought a car from them, a Mazda RX-8. They sold me hard... I told them I couldn't afford it. Fast forward 4 years.... I bring the car back to trade in. It had a salvaged title. Evidently, the car had been stolen before I bought it and it had a salvaged title... they wouldn't trade it in for half of what I bought it from them for, they offered me 7,000.00 they sold it to me for over 32,000.00 NEVER DO BUSINESS WITH THIS COMPANY. read more

Shout out to to the service department, at Young Mazda. Two years ago, I purchased a used vehicle from them. As part of this purchase, I was provided with 3 free oil changes and vehicle inspections, to be used within a 24 month period. Admittedly, I had forgotten I still had a service visit that had not been used and was set to expire at the end of of the month. Late last week, I received a phone call from them, informing me that I still had time to use the free oil change service, before it expires. They could have saved the money and not made me aware of this opportunity! They set me up for an appointment 4 days later. When I arrived for my appointment, I was able to drive up to the service center garage door, where I was able to pull in. I was immediately greeted by Matt (service advisor) as soon as I stepped out of my vehicle. He checked me and then directed me to the guest waiting area; which has chairs and work stations (where you can plug in you laptop), similar to what you see at airports. They also have complimentary water bottles inside a mini fridge and an all in one coffee, espresso, hot chocolate machine. Pretty cool. On the wall was a big screen TV, playing a movie. During my wait, I received two text updates on the progress of my vehicle, to include a video of the inspection - showing my air filter, tires, brakes, underside of vehicle, fluid levels... it was an awesome touch. Really great addition; as I have 100% certainty that they checked everything. Upon completion of the service visit, Matt met me in the waiting area and took the time to walk through each part of the inspection and service. The truck passed all sections and the service was 100% covered. Shout out to Matt!!! He was friendly, professional and genuine. I could tell he really cared about his customers. I would definitely return for future service visits; as the level of service was great and the process was simple. Great job!!!!ll read more

Young Mazda - Guest waiting area - Auto Repair Near Me - South Ogden, Utah

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This is the most crooked dealership I've ever been to. Don't show any sign of vulnerability, they are willing to take full advantage of you. They will pressure you into a terrible choice, regardless of your situation, no matter how valid your objectives are. They went to the extent of avoiding my phone calls until I was past the window of canceling my contract. The floor manager, financial advisor manager, and literally every single person I spoke with lied to me, straight faced. They could give a crap less that I'm a single mom. They could give a crap less about the fact that my dad is dying. My brother just passed away. They don't care about you. All they want to do is make a sale. They want all the money you have and all the money you don't have. They could care less if you have to claim bankruptcy, as long as they get their fix. The only difference between them and a homeless person that's addicted to heroin on the side of the street that would swindle his own mother for a dollar is, they're wearing nice business clothes. read more

I purchased a 2020 Mazda sport 6 . My husband and I was going over the financial work and told me about the rims that if anything happened to them they would be covered Before I went to Az I had it serviced I have a scratch in one of them . The service man told me when I get back they could order one and replace . Told me they are 700.00 for one rim when I got back from Az they told me that was not in the contract. My advice to anyone buying a car make sure you have it printed out and read carefully. I wouldn't recommend this dealership and will never buy a car from them again . If it had 0 stars that is what I would have put . read more

I spoke with Ryan Albert manager for the dealership who corrected an issue I was having promptly and professionally. I was pleasantly surprised by his solution. read more

I called Young Mazda about a CX-5 they had for sale on KSL and set up an appointment for 1:30 the same day to see the car. Two sales representatives contacted me by text and phone to confirm the appointment. I drove the 50 miles to the dealership arriving 15 minutes early only to be told that the vehicle I was interested in had been sold to one of the dealerships employees. They proceeded to show me another CX-5 that was priced several thousand dollars more than the one I had been interested in. Then they left me in the lobby for 20 minutes while they "searched" for a comparable car. I got tired of waiting and left. This is the classic "bait and switch" scam that disreputable dealerships use to lure you into the lot. I wouldn't be surprised if the car on KSL was fictitious, being used to dupe potential customers into visiting the dealership. It was a complete waste of my time. read more

I specifically asked for a oil change and my recall done. When I took it in I made sure they remembered the oil Change. Then they called and asked if I wanted some other stuff changed which added up to $250 but it's my husbands work car and I said sure cuz it probably needed it and we never have time to take it in. They did everything BUT the damn oil change. And it was $250 dollars. This place is a joke and I will never ever go here again they are horrible! read more

Well... they were very pleasant on the phone... Very Helpful in giving me the information on the correct Rear View Mirror and install kit for my 2017 Mazda 6. I ordered parts online with the VIN provided and was assured that the parts were correct. Once the parts came in I find the installation kit was the wrong one and didn't fit the car... then I find that the mirror is the wrong one for the car. It binds on the electronics cover on the windshield. There is no adjustment and it can't be made to fit. Now they state they can't take it back because it is an electronic part. NOTHING was ever disclosed about that as a policy, beyond that ... the reason it's the wrong part... it's what they told me to order. The parts department kinda glosses over this fact. They don't take any responsibility. The part is still new in the box... I doubt I'll get my money back... and I know I'll share this with every one I meet.. Don't buy from Young Mazda ...you'll regret it. read more

Yesterday, my car's dash gave me a nasty note telling me to "safely stop". I did and called Young Mazda's service center. I explained the problem and the wonderful lady said, "I will have someone right out". What???? I was not expecting that. I was expecting, "we can fit you in on Monday". 2 very nice men came out within half an hour and assessed the problem with my car. They were unable to fix it right then but said they would have someone out first thing in the morning. Oh, did I mention that my call was at 5:15 PM? Amazing service. I am so very impressed. read more

We will never shop for a car here again. We went to only test-drive a car. But damn car salesmen and their excessively pushy tactics meant that we decided to buy a car sooner than we were expecting and were unprepared. So we basically said that "we'll buy it if we can be out of here in under an hour" "Oh of course!!" they said. Four fucking hours later with our restless kids bouncing off the walls and us getting tunnel vision from being cooped up in a dealership for so long, we were still there going through half of a printed forest for who knows what reason, EVEN THOUGH WE WERE BUYING WITH CASH. I do not understand how a business can stay open when it is so hostile to their customers. So we drive away with our car and our temporary plates. TWO MONTHS LATER we're wondering where our license plates are. We call the dealer. "Oh, they've been sitting here for a while waiting for you to pick them up". No notice that they'd arrived. No courtesy call. Not even a postcard. Just us driving around waiting for a cop to pull us over for having expired tags. "We'll mail them to you tomorrow," they said. Next week, still no plates. We call again. "Oh, they're still sitting here." The car is great. The CX-5 is very nice. But take your business elsewhere. These people say with their words they care about you, but all of their actions prove otherwise. read more

Layla, Boomer & Jonny went out of their way to hook me up with a great car. They're all polished professionals who genuinely care about their customers. They treated me with absolute respect and like a close friend. I found them all to be honest and fair and I'm so glad to have given them my business. I will definitely be a repeat customer! read more

Very unprofessional they don't pay there employees And are very nonchalant about the situation when you ask them what's going on... so I would be strongly search elsewhere to more professional establishments to conduct business. Because a lot of false promises are giving. read more

Young Mazda - Unprofessional - Auto Repair Near Me - South Ogden, Utah

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With all the chaos going on Ray G & the Mazda Riverdale team stay on point with exceptional customer service! I def recommend this dealership to all my family & friends! read more

Super friendly and great environment. Everyone is there to help you in every way possible. One of the last family dealerships the take care of their community and truly care. read more

I love young Mazda! Justin was our sales rep and did a great job helping us test drive then purchase our car. Helpful and knowledgeable!

Yesterday I decided to make the hour long drive to Young mazda in Ogden because of their specials they had advertised online, on their Mazda CX-5 Touring. I arrived and met Travis and Will. I specifically told them what I was looking for, and that I wanted to lease. Travis was very aggressive and tried to push me into making a decision right then. He specifically stated, "what can I do to get your business tonight? I will do anything. What is a good monthly payment for you?" I told him $400/mo. He replied, "Great, Will can take care of you." I asked Will basic, specific questions regarding pricing and lease details. He refused to answer and gave me BS answers instead, that I knew weren't true. I have been been doing my research and understood the lease terms. He acted dumb and got his manager over to speak with me. The manager was trying to BS me as well. An emergency came up and I had to leave the dealership. They were very rude to me. I made an appointment to come back today. I spent 5 to 6 hours talking with them and trying to negotiate with them. They wouldn't budge at all. Travis had promised Me last night that he would take care of me. This did not happen today. I asked for The $400 per month like they had promised yesterday. They told me that was impossible. I explained that they needed to lower their MSRP price, which was still very overpriced for the vehicle. They refused. I ended up walking out. These guys are sneaky, manipulative and slimy- DO NOT TRUST Young Mazda. I left there and called Weston at Bountiful Mazda, asking for their prices on the Touring and Grand Touring. Bountiful Mazda's price for the Grand Touring was MUCH cheaper than Ogden's Mazda Touring! Bonus for me! I had been looking at several dealerships this week looking for the best price. I had just visited Bountiful Mazda the day before as well. Bountiful Mazda prices are so much better than Young Mazda... AND the team at Bountiful are genuine, Honest people. They took excellent care of me and made the leasing process literally, a BREEZE. GO TO BOUNTIFUL MAZDA. Ask for Dina and Weston. :) read more

It was time to start cars shopping. I wanted something that was the opposite of my 2004 Cadillac... small, fuel efficient, and fun to drive. I wasn't planning on actually buying a car for a few months, just some preliminary looking around and a test drive. I filled out a form online and emphasized I didn't want to get any phone calls. McKay sent me an e-mail with some of the info I was looking for. He also let me know that they were having a sale because they were moving to a new location in a couple weeks. My husband convinced me to go up to Kaysville to have a look. McKay was busy with another client so Braiden showed me around. I liked what I was seeing, but the 2018 and 2019 Mazdas I was interested in were a bit outside my budget. I loved how they drove... and then he showed me a 2016 Grand Touring. It was love as soon as I sat in the driver's seat. Well, we ran the numbers and they sweetened the deal until it was an offer I couldn't refuse. We were there until 10:30 finishing paperwork and even though I know they were all exhausted they were patient and awesome. Braiden was terrific about communicating via text for a couple things over the next week. I loved that they were still respectful of me not liking talking over the phone. When I went in to get my car's sealant done he remembered me and greeted me with a smile. They had a CX-7 for me to drive for the day while they took care of that. Last week I got the call that they had my license plates. I decided to wait until the weekend to drive up to Ogden to their new location. Unfortunately, the car wouldn't start. Looking at the battery it was corroded on top. We got it jumped and drove up there. As soon as we told them about the battery, they pulled it in, checked it out and put a new battery in... no questions asked. It was amazing. I hate confrontation so I was so appreciative that they simply replaced the battery. I'm definitely a very satisfied customer and I love my new-to-me CX-3. Zoom zoom zoom! read more

I was contacted by Young through a Ksl ad about getting an appraisal done for my truck. I repeatedly told the appointment setter, Mariah, that I was not interested in doing an appraisal in person as I knew I was not going to get even close to the price I needed for my truck. Let me tell you, Mariah had a positive attitude and was very convincing that I would get a fair quote and even stated I could get 1,000 over the appraisal amount. I was still hestitant, yet her persistence and energy got me to change my mind.She was really great at customer service and even stated how much they were looking for a truck like mine! I repeatedly told her I was not looking to trade it, only wanted to sell it and did not want to waste my time.She again reassured me that they were looking for trucks like mine and to bring it in. In the online appraisal, the make, year, model and mileage were all provided by me. My complaint is not about her, I know her job is to set appointments and she did an excellent job talking me into it. However, the service I received when I arrived at Young today was terrible and I was told the manager had not seen a truck like mine in a long time and because of the mileage they would not be able sell or finance it to someone else. Hmmm ..Odd, I see older trucks for sale with way more mileage all over Young's website! The manager looked at pictures of my truck that the salesman had just taken ( my truck is in excellent shape) and didn't even bother to drive it or take a look at it in person even though it was sitting right there in the parking lot. Nor did the manager bother to talk to me. I was offered to pass on my information to private dealers that could possibly be interested. No thank you. What I thought would end up being a waste of time ended up being exactly that. The Young dealership just lost a customer. read more

TLDR at the bottom. This is a long review but it's over the course of a few months and consistent lacking in quality service. In August 2020 I bought my car from Young Mazda. It was under warranty till January 2022. We purchased a total of 4 cars from here around the same time. A year later I had trouble with mine and needed to jump start it every morning. I dropped it off in October 2021. They didn't call me, I had to call them for an update. They said it tested fine, and it was because I had a dashcam it was draining the battery. I'm knowledgeable enough to know that a small dashcam shouldn't drain an SUV battery within 1 night. A month later, when I tried to start it and a bunch of error messages came up saying "automatic transmission failure, radar sensor failure, rear cross traffic sensor failure, etc." November 2021, I talked to Nick, the assistant manager of service. They replaced the battery and I had to call them for an update again. They weren't sure if I could pick it up that day. Nick was gone that day and they had no clue what the status was. Battery was replaced. December went in to have thermostat checked because the heater wouldn't stay warm. I could watch the temps go down. At 4PM I asked Xander in service to get me a ride home. At 4:50PM I waited at his desk looking to see where the ride was. 5:08PM I called someone and asked them to come get me. 5:20PM Travis in sales came over and asked why I was still there, I told him I was waiting for a ride. He had Xander come out and apologize. I asked to verify if he'd call. He said yes. Saturday, I called and asked if there was an update. They said Xander wasn't there and weren't sure. Eventually they said it had to wait till Monday because they need to call Mazda. Monday I call service and the guy says "hello..?" He thought I was a sales guy. Then stumbles through saying he will check on my car since he couldn't see Xander. He put me on hold for 20 minutes. Then I hung up. I called back and got reception. I asked to talk to the General Manager. It went straight to voicemail. I was frustrated and told her I wanted a call from the GM by 1pm or I'm taking it elsewhere and they can foot the bill since everything is under warranty. When the GM called, he apologized, said he'd look into things. He called back and said they'll replace the thermostat. He also mentioned that I can't talk to reception or anyone else in service, just the service manager and him because of my conversation with the receptionist. I told him I'd apologize to her because I knew I was frustrated, and I will only speak to them from now on. This struck me as unprofessional since no one else in this dealership answered their phones besides sales and the receptionist. It also made me feel like he invalidated my frustration and tried to be spiteful in his own little way. I apologized to her later on and told her she just was the only person I could actually reach through the phone. Nick called and he said it'll take a week to get it. He PROMISED he would give me a call. I waited a week, the snowstorm hit so I waited longer. Still no call. A month went by, never got it. January 2022, I called and asked for the GM. When I talked to him he said he'd call and talk to service. He came back and said he couldn't get ahold of service either. I was done. It's very sad when the GM cannot even get through to service. I let him know I already sold my car and would never come back because of this whole experience. TLDR; because of my experience over the last few months of my manufacturer warranty, the dealership fighting back to get warranty parts replaced, no phone calls, barely reaching anyone when I call in and broken promises from employees, I sold my Mazda car and will never go back to Young Mazda and will never recommend their service team to anyone. It basically seemed like sales was the only people who were nice and responsive and once they had your money they wouldn't do anything for you without a fight. read more

I have called in several times regarding a simple answer on my 2019 Diesel CX-5. I got no where, so I called the service center and put on hold twice for a freaking long time, then pushed to the front desk. I asked the lady if any of the managers were present and she said yes and the General manager Paul. I said great could you get me Paul as he is the one who sold me my car. I wait and she comes on and said sorry they are not able to talk right now, but I could call back on Monday. I said no way I am coming down, and she said there is a salesman who will be able to answer my questions. I get there and this salesman is in a discussion with a possible customer...ok I wait, and wait and then he walks off and goes in where the managers are at. This is a joke as I ask the gal is there some one else. Then I see Paul in with the mangers, then leaves. This is a joke as the guys comes back not giving a care, and tells me bull crap of an answer as does not know what he is talking about. I should of known better and went to Salt Lake and got my wife an Audi or a Lexus. I see a trade in coming real soon as there is nothing but poor customer service. Thanks Paul read more

Service dept here was great until I hit 15k mi. Brought my lease in (for an oil change and rotation) with a fresh exterior detail but they didn't seem to notice, they took the liberty of washing anyway and returned the car with water streaking across and pouring out of every panel. They texted while I was there in attempt to sell (among other things) an $8 fuel additive for $129 + tax but couldn't bother to ask if I really wanted my pristine car to be subject to a half-assed wash. Won't be coming back, service records be damned! Time wasted. read more

I am 100% satisfied with the car I ended up purchasing from this dealership. However, the process to get to that point was terrible! I showed up to the dealership at 3PM and told the sales person, McKay Nichols, that I wanted a new or certified pre-owned CX-5. I explained that I didn't want to lease the vehicle and I didn't want my payment over $350 a month. I also told him that I wanted to see the pricing breakdown on the vehicles that we were looking at before we test drove them, that way if the pricing wasn't right from the get-go I didn't waste their time or mine. McKay said he'd go get the pricing from his sales manager, Abraham. 20 minutes later Abraham comes over to me and asks me all the questions about what I'm looking for, that I had already told McKay, then explains to me that McKay had to leave for a few minutes to go pick up his kids (which I was fine with, just annoyed that I had to repeat myself again). Abraham preceded to tell me that he wouldn't give me pricing unless I drove the cars first (It's their Policy), so I said fine and went on a test drive. After test driving the 3 vehicles, McKay was finally back and I asked to see pricing on 2 of the vehicles that I had driven. An hour later they brought me pricing (without running my credit, so it wasn't even accurate) that was way over the $350 a month that I wanted to spend. I expressed my frustration, as they had wasted my time and that this pricing would not work for me. Then McKay & Abraham preceded to pitch leasing to me (which I had already told them I didn't want to do). Then Abraham was like, I want to get your social so I can run credit and try to get these prices down for you. Here I am, already being at the dealership for 3 hours and my fiance shows up to help me. McKay then shows my fiance the pricing for the two cars and my fiance says "No way in hell." Then McKay tries to pitch leasing to my fiance (after I've already said no a million times). My fiance started to disagree with what McKay was saying about leasing and McKay became extremely aggressive and raised his voice at my fiance. At that point, McKay went to talk to his manager and while he was gone, my fiance and I had decided to leave. Then McKay's store manager, Paul Byron pulls us into his office and expresses that he wants to help fix the situation (which I'm so glad he did, because if he hadn't, I would not have the car I do now). Paul apologized about McKay's behavior. He then expressed that the prices for the cars I had looked at earlier were as low as he could get them, but he had other options for me. I test drove two other cars that evening (but they weren't for me), so we left the dealership at 9PM (6 hours at this dealership and nothing to show for it). I was exhausted, hangry, and beyond frustrated!!!! Paul texted me the next day asking me to give him one more chance, as he had found two vehicles that would be closer to my price range. I showed up that evening after work and test drove the vehicle that I ended up buying. I would refer a million people to Paul if I could, but I would never refer to McKay or Abraham. I am a sales person and realize that the sales world needs more people like Paul. If you go to Young Mazda in Riverdale - ask for Paul Byron!!! read more

I ended up blocking the number from this dealership cause I was sick of being called every single day about a car that I didn't want. I test drove a used car they had a while ago and they told me that my out the door price would be $4,500 above the sale price for tax and licensing. But I call BS. They were trying to rip me off because I'm young and they must've thought I'd buy anything they shoved in my face no matter how unreasonable the price is. read more

Buying cars stresses me out so bad! Especially when we don't have the budget to really do so, but it's necessary. We have a little one on the way and we needed a family friendly car so desperately. We can't fit a car seat and my tall husband in our little Cruze, not to mention that it's recently had so many problems we can't keep up with it. Tyler Ross helped us through the process and it was so smooth and easy. He truly was looking out for us. He helped us negotiate prices to fit our budget. We now have a beautiful 2017 CX-5 that I can't wait to show off. Go here! Their customer service is absolutely amazing. read more

Terrible service. Don't get your repairs here. When I got my car back from service due to a recall, the check engine light (which was not on before) was on, tire pressure sensor was on (they hadn't bothered to check or correct my tire pressure) they lost & did not return my car key, they lost the key to my tires, so I was unable to remove them without snapping or drilling it out and replacing it and the shimmy/noise coming from my tire was worse. Instead of noting that the bearing needed replacement, they just sent it back. Wanted 650 dollars for a $12 dollar part and 30-60 min of work. read more

Buying a new car should be simple, but -- For some reason this place just cannot get you a price Out The Door. All I want is to get in, look at the vehicle I want, give me the final price, so I can do the paper work so I can move on with my busy life. All they did was back and forth to the manager office, get finance, incentives, all sort of whatever else options, I made it clear to them, was get me the final price. I will pay in cash. Get me out the here. A very simple task and NOT Done. read more

We recently bought a Mazda CX-9, but live in Logan. We needed some recall work done and Young Mazda was the nearest dealer. They took care of us by letting us a take a loaner while the work was done over a few days. Later, I had some transmission shifting issues. Again, they gave me a new loaner and performed the work which ended up being covered under the extended warranty. They communicated with me frequently on status. Great service! Would recommend. read more

First of all, our salesman was.very nice. But the inconsistencies of what we were told and what truly was or happened was very frustrating. We ultimately did purchase there even after this only to be even more frustrated to find an additional item that turned out to be "another oversight and possible miscommunication". Make sure your aware and I'd suggest taking notes on what your told the vehicle is equipped with, and double check that in the vehicle! read more

Friendly staff, personable atmosphere, and fair pricing! I've bought a few cars from these guys and they never disappoint. I'd recommend anyone in the market for a new mazda or pre owned car to give them a shot at earning your business! read more

Great service! Everyone was friendly and my salesperson (Dave) wasn't pushy at all. Very relaxed atmosphere. I highly recommend Young Mazda.

Reed Haws was great and helped me a lot. He gave me a good deal and everyone was nice and friendly.

Bought a car yesterday, didn't even drive the Car off the lot. Called, texted, emailed NOT EVEN 10 minutes after leaving that I didn't want to complete the sale. The sales manager called and yelled at me, I had to ask him to calm down and call me back. Absolutely unacceptable service. read more

Constant Up sell. Scam artist Manager trying to sell you last year car for this years price.