I reached out on 29 Dec 24 and team was able to add me to schedule for 31 Dec 24…read more I had not had professional cleaning for a long time and with my extensive travel schedule I had let the house get in pretty bad shape. The ladies (Believe Blanca & Rose) showed up on time and went right to work. They did a wonderful job restoring order back into my home. Cleaned inside oven, refrigerator and microwave. I was very pleased and it brought a since of calm to start the New Year with a sparkling home. I added reoccurring monthly service, it's so worth it and price was very good.

I hope this review helps others avoid the experience I had…read more I rarely leave negative reviews, but I feel others should know about my experience. I hired this company specifically for a post-construction cleaning, and before booking I asked multiple times if they were experienced with post-construction cleaning. I specifically explained that I expected the ceilings, walls, window sills and tracks, light fixtures, inside and outside of cabinets, shelves, bathrooms, and all surfaces to be thoroughly dusted and cleaned because construction dust gets everywhere. They assured me they knew exactly what a proper post-construction cleaning involved. Unfortunately, the results were extremely disappointing. When they finished, it looked like many areas had never been touched. Construction dust was still covering window tracks and sills, shelves, mirrors, bathroom fixtures, countertops, shower walls, tubs, toilets, inside and outside of cabinets, and even decorative fixtures. There was still debris left on the floors, dust around plumbing fixtures, and residue throughout the bathrooms. The fine construction dust that I specifically hired them to remove was still everywhere. When I contacted the company, I expected them to make things right. Instead, the manager became argumentative, raised his voice at me, accused me of trying to take advantage of the situation, and refused to provide any refund. That level of customer service was just as disappointing as the cleaning itself. At that point, I had completely lost trust in the company. Although they offered to come back, I politely declined because I no longer had confidence that they would do the job properly, and I didn't want to waste any more of my time. I ended up starting the cleaning myself and now have to hire another company next week to finish the job correctly. We were planning to move into our home immediately because we have an upcoming trip, but instead I lost my entire morning dealing with this and still wasn't able to move in. I paid a premium expecting my home to be move-in ready after construction, but instead I was left with more work, more expenses, and a great deal of frustration. Based on my experience, I cannot recommend this company for post-construction cleaning. The quality of the work and the way my concerns were handled were both extremely unprofessional.

TLDR: Based on the dishonesty of the business manager, WellNest gets one star. WellNest's business…read morepractices in how a client is charged seems unfair I was getting my house ready for sale and was told WellNest would do a great job. A crew of two arrived at the appointed time. When my husband made the appointment, he specified a 'move out' cleaning, and I personally stressed to the crew the windows, baseboards needed extra attention. I took for granted that when they arrived, they would know what they were supposed to clean, but in actuality, they diid not. It seemed they did a cursory wipe down of surfaces, most cabinets, and then mopped the bedroom and living room floors. The blinds were cleaned, but not all the windows. We still found dirty/dusty areas in the bathrooms and closets, and certaIn cabinet doors weren't even touched. They also didn't touch the kitchen floor, the stove, or the fridge. My husband reached out to the owner, Phil H via email, regarding the lack of attention to detail. Phil thanked my husband for emailing and not leaving a bad review, and assured my husband the work done by the team would be of no charge to us. BUT, we were still charged $351 - without any warning or further discussion with Phil. Another email was sent to Phil inquiring about this charge. Phil stated that the charge is just based on hours worked and the charge would have been higher had the crew stayed longer and been more attentive to the cleaning. Since the team was not attentive, we will be given a $25 credit. **If anyone requires the emails for proof, I'll gladly post them on Yelp.

We used to use WellNest, but moved and got another cleaner that was ok. Now that we are settled in,…read morewe've resumed WellNest and I cannot believe what we missed during that time! The team who cleaned our house did a fantastic job, everything looked good, smelled great and although they moved quickly, they took care. They were careful not to do the things we specifically asked to avoid, which was very important to us--nothing worse than taking the time to point something out and being ignored. Alreday looking forward to our next cleaning!

I am deeply disappointed in this service, I would not recommend them for a deep clean. I called and…read moreasked what their pricing was for a deep clean of 1 full bathroom. They said the minimum was $120 and told me it would take about 1 hour or a bit less. Although pricey, I had no qualms about paying that.... 2 ladies came to clean and were out of my house in 35 minutes. There is definitely some built up mold in the caulking that won't come out, I understand, I am not talking about that. I spent an extra 30 minutes of my time cleaning my bathroom with some pretty basic things. They didn't dust the lights. There was still stains and small spots of gunk on the walls that just needed a simple twice-over wipe. There was areas in the grout in the shower tiles I had to wipe again. My soap holders had some brown/orange gunk on them, I asked if they cleaned it and they said yes so I assumed it wouldn't come off (I didn't have time for a full inspection). But then I thought I would try....I wiped those with cleaning paste and a toothbrush, the gunk came right off. I think they did a basic wipe down but even then it wasn't great. Let alone this service was not worth $120.

I have used Isa's cleaning before and was very satisfied with their service but I recently used…read morethem and was very disappointed with the quality of work. The basement floors still had debris, the laundry room (top of washer) was still dirty, top of fridge, top of microwave, upper portion of the outer cabinets and counters were still dirty and were never touched or cleaned. I was not impressed with the work. I will not use again or recommend.

We have used A Cleaning Service Inc. for nearly ten years now. For the majority of this time, we…read morehave had our house serviced by the same team. They have been fantastic. Not only do they do a stellar job, but they are also very good with our four cats when they are servicing our home. Certainly over ten years, there is bound to be some issues. The few instances that have occurred have been responded to promptly and appropriately. We recently moved to a new home within the District. Ensuring that our same team could service our new home was a big deal for us. We are very satisfied with there service, at a fair rate too.

Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her…read morecrew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!.

Victoria was super nice and responsive and her prices are fair. I booked her for a full house deep…read moreclean before I moved in the next day, and her and her team delivered, and even went above and beyond. I was storing boxes of furniture in the bathroom so I told her not to worry about cleaning the bathroom, but she ended up working around the boxes to clean everything! Even the inside of my brand new fridge! I would 100% recommend her and book her again.

Cordell and his wife Carol have cleaned my house a couple of times, on short notice. They are good…read morepeople, run and operated by the two of them. They're friendly and honest, I like them enough to open a Yelp page for them without their asking lol They've cleaned my 2-story house for $120, but their price is not fixed. They just ask for whatever you want to give them. That can be difficult...so maybe that gives you an estimate.

Helen and her team are just wonderful. They are reliable, trustworthy and thorough. Helen has…read morebeen cleaning my place for close to 4 years now and always does a great job.I highly recommend!

If anyone is looking for a great home cleaning service I highly recommend Helen Corado…read moreowner/operator of Masterful Cleaning. Helen has been cleaning our home for over a year and does an amazing job. My favorite day of the week is when Helen cleans my home because it's so nice to come home to a super clean spotless house. Helen and her team are very trustworthy. We trust her with our garage code and to clean our home while we're not there. She cleans our home and many of our co-workers homes. Helen is the best cleaning service we're ever hired. Even my mother from another state was so impressed with Helen that she wishes she could have Helen clean her home. Call Helen. You will not be disappointed. Helen's phone number is: (703) 565-7402 and her website is: www.masterfulcleaning.com

Photos follow after her 'squad' of two left my 6000 sq. ft. approximately 2/3 of the house cleaned…read moreof which there are hardwood floors, tile and shoe molding. Two people came and spent less than 3 hrs each. This was their second visit. On the first visit, there were a few issues, but I thought I could work with them. I showed a specific area under a scale and on a desk left untouched. The second visit, I hoped would be improved. At eye level, everything looked clean. I looked under the scale we had talked about...dust remained. The floors were washed as expected, except nothing was touched that wouldn't be extraordinarily obvious. The outside of my staircase railing, the space under clocks, desks, lower window sills, cobwebs on legs of furniture, etc. we're left untouched. The price tag, approximately $80 to $90 per hour. Don't fall for the "house price", get an hourly rate for cleaning. Photos are a few examples of what was left behind. I have many more. On the bright side, Rosy did offer to return and make things right, but I took a pass. I would prefer a company that cleaned properly the first time and didn't need instructions.

The best service ever. Professional and great attention to detail. She showed up on time…read more Listened to my requests and added some things I hadn't thought of. Also I find the value in heavy cleaning as this service provides.