Where to start? My wife and I felt the employee helping us didn't care about us at all. Sue spoke…read morecondescendingly to us the entire conversation and offered no explanations or effort to help us understand. Don't waste your time here. All they do is work the app for you, she said. "Everyone uses the app now; people scroll around and buy phones at 3 a.m. There's no reason to even come to the store," said the person that comes there to work every day.

My parents were way overpaying for cell and internet service and despite paying for "150 Mbps",…read morethey were getting 5 Mbps download speed, at best. Went to cancel and AT&T gave us the runaround saying account changes had to be done in the store. Made the 30 minute trip to the store and they said it had to be done over the phone. Finally got through to someone for the cancelation and they were 3 days into the billing cycle and said they had to (over) pay for the entire rest of the billing cycle even though we wouldn't be using the phone lines the rest of the 27 day billing cycle. Crooks. Went to spectrum and the bill went down from $300 to $100, all included, plus its fiber with 1000 Mbps internet speed. AT&T needs to go under. Look at the reviews here! Speaks for itself.

When we arrived, we were greeted by Ron Bloodsaw. He was courteous and professional. He listened…read moreto what we wanted and provided us with our options. No hard sale or push to buy or upgrade.

1st related to AT&T is their U-Verse service. We live on some acreage outside the subdivision…read moreareas. Starting with dial-up to the current 'Hi-Speed' U-Verse there's only been AT&T for 30+ years. The 'Hi-Speed' fiber optic service isn't capable of streaming Thursday night football on Prime (under 10 Mbps). No audio and the video starts and stops. The commercials play great. I called their outsourced Philippine customer service because I got a strange double bill. It had my usual bill with my hidden discount for being a 2 tour combat vet from 55 years ago (I'm old) and an extra $175.00 bill on the back. This was on my October bill no less. She proceeded to tell me it was for May and June when my auto payment bounced. Which is ridiculous. They cut you off real quickly if your behind. Well today is D-Day to pay it! Now about the AT&T Store! There's no place here to post for the Slidell, LA store on Airport Rd. I dropped off my trade-in for a new Apple 15 pro max last year. I was supposed to get a $1,000 trade-in on my still new looking 1 year old phone. I asked for a receipt and was told they had no method for giving one. I made him sign a hand written receipt showing it was received by the AT&T Store on Airport Rd. Slidell, LA. Sadly, I didn't notice they did the same thing for my wife's Samsung Fold. That's 2 Grand AT&T! They showed a $50 very old fold-out keyboard phone as a trade-in. A POC I never owned 15 years ago. Both trade-ins, I bought boxed on eBay that looked new but called 'refurbished' for $350 each. So that's $700 more I lost because evidently a employee stole them. As a retired cop, I called the local yocals in Slidell to make out a report. I still have my badge but I was state and I don't ask for special treatment. I've been with AT&T Cell service since my $4,000 1984 Motorola DynaTAC 8000X I still have. Nothing came of it and I stopped using AT&T cell service. I have 15+ cellphones that all look brand new. After you pay off your $50 a month bargain phone, you have to kindly ask them to unlock it. After my ordeal I knew they wouldn't. So, I sold them dirt cheap on eBay as AT&T locked service cellphones. We ended our bargain $225 a month DirecTV and my new monthly cell service cost $15. No dropped calls or texts. So my big beautiful flat screens are just black in a few rooms for now and watch everything online. Spectrum just showed up but their reviews are worse then AT&T! So, 30+ years of AT&T! internet is still up today. I was cheated by AT&T on 2 trade-ins that disappeared but 2 strange 'Pen' something cells with fold-out keyboards were substituted for my 2 $1,000 trade-ins and with a $50 trade-in credit for each. I don't care if they Ding my credit rating because I'm old and it won't matter. I'm sorry, this is way too wordy. I will take it down soon!

This store is either dysfunctional, incompetent or dishonest. I was led by them into a business…read moreaccount that requires a non-refundable $1000 deposit. I was repeatedly promised by them it wouldn't be applicable to me. I have been receiving past due bills from AT&T for $1000+ for several months now. I've called this branch several times about it, they promise to call back later and never do. AT&T customer service is trying to help but can't promise it'll be wiped away. Insanity. $1000 deposit for a SIM card. Stay far away from this branch.

From the owner: AT&T, serving over 81 million wireless customersread more

Went to upgrade iPhone 7 to 16 Plus. Had a very superficial conversation with ??? Before he said…read morehe had to finish inventory and would be back momentarily. 10 minutes later he never came back. Been a n AT&T customer for 30+ years and today I left and went to Spectrum and changed my service and got 16 Pro.

Went in needing to upgrade phones and Brandon helped us. Probably the quickest and best service…read moreever received at any AT&T. Brandon was patient with our questions and was looking out for our wallets at the same time.

I worked for Barrister years ago. Only once did things go as planned…read more My first work order: I was on time. I had the manuals for the printer which was called out in the work order. The parts arrived. The printer which was onsite did not match the work order, different brand. The parts were for a third brand. There was nothing to do. I called Barrister and they said they would take care of it and tried to weasel out of paying because I could not start, much less complete the work order. We negotiated because I was there and ready, none of this was my fault. Job after job was like this. Four trips to install a printer: No parts, some parts, only toner, the rest of the parts (duplexer and additional paper tray). The last straw? I was asked to do a printer repair out of state, $45, I said, "no!" A few days later they called to negotiate. We came to an agreement. I arrived, at the right place, at a completely different address, only the city and state were correct. I lucked out trying to find the place - a mail delivery guy knew where my Point of Contact worked and knew how/why Barrister got the name wrong - only partly their fault. More complications, of course, Barrister requires you to contact them once you are onsite, from your cell phone... cell service stops 1.5 miles away. I waited 4.5 hours for one of two parts, which were "guaranteed" to be onsite prior to my arrival, to be delivered. By Barrister rules I MUST notify them immediately if all of the parts do not arrive and I CANNOT leave the site until the work order is complete. I left, called, they wanted me to do what I could, I did. They promised they would track the other part down and have it there before close of business. You might have already guessed that this did not happen. Barrister called a week later and wanted me to complete the assignment - at NO additional cost. I flat out refused and told them it was the same as last time or no deal. They refused, at first... after they could not get anyone else to do it, much less cheaper, they called me back. Once again the part was not there when I arrived, and not for several hours more. They also tried to pull a fast one. Barrister emailed a questionnaire to the client, not in an attached form but in the body of the email. The email stated I would be rewarded with a cash card if I got a perfect score. It also stated I would never be used again if I didn't. It also stated that this was a secret review process, the client was not supposed to tell me about it. After the job was complete she not only told me, but gave me a copy of her emailed reply, with a perfect score. Barrister denied that I was reviewed. When I said I had proof they lied about my score. When I submitted my copy of the email to them they promised I would receive the cash card in no more than ten business days. It has been over seven years and I have yet to receive it. They still call, hoping I will take on a work order. Mostly I ignore them. Every once in a while I will talk with them and tell them I could never commit to another work order before I get that cash card. That is what you can expect your experience to be like, if you work for them. Find some other company to do the same thing with. You will gain valuable experience and any other contractor is better.

I am still working for Barrister. Another 2000 plus tickets…read moreas of 2025. 1 star people, stay away. It will be more tickets for me. And for normal technitians, who knows what to do.

Super hard to find. Employee stepped in front of me to reserve a spot to speak to a human. Phone…read morewas zero help giving directions to the well hidden store. Once registered they blew up my texts. That's a lot of fails!!!!

Worst company I have ever dealt with. You call and they tell you one thing then you show up at the…read morestore and it's completely different. Every time you call they tell you something different. "You don't need this, you need to return that, oh no we can't accept this return of equipment even though that is exactly what the internet expert that I spent 45 minutes on the phone with told me to do. I'm canceling my service as soon as I get back.

Great customer service and fast response. Will be going back if I need anymore electronics looked…read moreat.

Awesome business to work with fixed my phone quickly and with genuine parts highly recommendread more

We were told that our phones were free with the service we were starting with them. They managed to…read moreget rid of 2 I phone 14's...and now I'm wondering if they were really new phones! THEY FLAT OUT LIED. We have to wait 40 days to change carriers...Can't wait We definitely would have chosen 15's or whatever if we knew we were paying for them:(

This store is so bad. Service was poor. Staff not professional and not knowledgeable. Left without…read moregetting what we needed and brought business elsewhere