I visited the Roslyn location today and I had one of the WORST EXPERIENCES I ever had…read more. Mateo was the person I spoke with, VERY UNPROFESSIONAL & RUDE customer support!!!! Provided my info and he got the info incorrectly HOWEVER kept saying incorrect acct info. He didn't even try to cooperate to find out BUT just giving such an attitude. Long story short, VERY DISAPPOINTED, UNPROFESSIONAL, ROLLING HIS EYES talking to us....UNBELIEVABLE how can be got hired as a professional representative for OPTIMUM. I'm canceling my service!!!!!! Optimum must never ever hire someone like him!!!!!!

This review is for Optimum in general. Double billing customers even after official cancellation of…read moreservices at one location and swapping to a new location... even after multiple calls emails with various complaints THEY STILL ADAMANTLY HAVE IT INCORRECT in their favor. How is equipment not returned when you have their installer come in to swap out the modem... from their error now those late charges have compounded and stuck... TIME TO BRING THEM TO COURT TO GET IT CORRECT since the ten calls mailing and emails can't get the bill correct... SCAM PRICES IF YOU'RE OVER-BILLING CUSTOMERS !!! This occurred with our company and with us personally. IM READY TO PAY MORE WITH ANOTHER PROVIDER AND FED UP WITH THIS SCAM COMPANY where customer service representatives blame us for their mistakes.

Service and pricing was phenomenal. Agent was very helpful with my Samsung Galaxy purchase.read more

From the owner: Newrockwireless specialize in online wireless smartphone sales , we offer a wide selection of new…read moreand pre-owned unlocked Apple iPhones, Samsung Galaxies, Google Pixels , Xiaomi , Tecno, ZTE, Maxwest, Motorola and other brands. We have competitive pricing , free shipping Nationwide and all new products comes with a manufacturer warranty. Shop at Newrockwireless and find smartphones for every budgets.

I use Verizon fios tv and twice already the set boxes went out and the tv service stopped my…read morebrother who is the primary on the account calls and spends hours with the tech who says do this and that. and yet today it happened again. I wish they would give set top boxes that work properly and do not go out so fast

Verizon on union turnpike: John continues to help my sister…read moreand I with the billing of our phones we recently got in March. Since then, every bill has been abnormally high and incorrect. The customer service lines are not helpful and always make it the customers problem. Instead, every time we ask John for help, he is always there to assist us, help us, and get us the correct billing each cycle! He is honest and I recommend him to all! Thank you John!!!

I was helped by a worker named Alfredo, he provided awesome customer service and got what I wanted…read moredone smooth and timely manner! I would recommend that you come here for any phone related issues and I'll be coming back whenever I need help too!

I go out of my way (from several towns over) to use Alfredo at Glen Cove. He is always totally…read moreaccurate in his diagnoses, forthright in his suggestions, and his prices are fair. I highly recommend his service and product offerings.

Fast job and good prices!!! He fixed all of my kids iPads and my personal phone screen.read more

This is the worst store I've ever dealt with. I took my Apple Watch in for repairs, and they…read moreinitially told me it was a battery issue. They charged me $80 to replace the battery, but when I returned with the same problem, they kept my watch for over a month. When I finally got it back, the screen and body were covered in scratches, clearly from being pried open forcefully. Now they're refusing to refund my money or fix the damage they caused. Avoid this place at all costs. I'm filing a claim against them.

Do not go to this T-Mobile store. They do not treat customers with respect…read more I've had multiple issues with my T-Mobile account, and even though I made an appointment, the representative I was supposed to see was never available. There were employees in the store, but they kept telling me they couldn't help and asked me to come back later. This has happened three times already. When I called T-Mobile Customer Care, they told me the problems were caused by the retail store and that the store had to fix them. But when I go to the store, the staff avoid taking responsibility and keep sending me away. Meanwhile, Customer Care keeps telling me to go back to the store. I'm extremely frustrated by being sent back and forth with no one willing to take ownership or solve the problem. This has been a very disappointing customer service experience.

They actively try to add things to your bill and act baffled when you call them out…read more I refuse to buy anything from this location anymore.

If I could give 0 stars I would. I went to purchase a screen for my phone. 3 weeks later, it…read moreblanked out and they tell me that there is nothing they can do because I used the phone for 3 weeks. I paid over $200 and he refused to check it. He looked at it and said that the warranty doesn't cover it. Cheaters and liars. I absolutely do not recommend.

I'm at the Jones Beach Theatre to see *The Who perform. I'm standing and singing:…read more "Love, reign o'er me!!!!" I was about to take a picture and my iPhone did a **Triple Lindy backflip. I'm the first one to yell at my sons, how do you keep breaking screens?? Now I'm guilty as charged. How can you fix an iPhone screen? The screen is made from the crystals of Kyrpton and shall never be opened so I must spend $1200 bucks on a new phone. Nice try Apple, I'm going to fix the screen. I look on Yelp for phone screen repair and I found We Fix Phones. No appointment needed and was told I'd have the phone back within an hour. Located in a small strip mall, parking is tight. I walk in and speak with the manager. I voice my concerns, will the colors change on the phone? He said not to worry, the phone will look and perform like new again. I came back before heading home and my phone was ready. Sure enough, the glass looks amazing. Great job to the guys at We Fix Phones. It's been a week and there has been no color glitches or touch screen problems. The repair was under $100 bucks after tax. I highly recommend We Fix Phones. *Song was released 1973 **Movie quote from 1986 Yes, I'm old

I would definitely recommend! The owner is very friendly and helpful. He understands any problems I…read morehave with my devices and always gets the job done right! I've been coming to this place for 5-6 years and I'm always happy coming here!

I brought my iphone here for a screen repair and a broken home button. Not only were my screen and…read morehome button repaired, but the repairs were done for me while I waited. Not only was the work done quickly and correctly, but I was treated professionally and given a fair price. Earlier in the day a different cell phone repair store tried to charge me significantly more and pressure me into an additional repair I did not need. I will certainly be returning to V&V wireless in the future for my cell phone repair needs.

Repairer beware. While this shop can fix iphones it only has access to off market parts. After…read morespending $475, the parts cracked (after a 6" fall on carpet) and the battery stopped charging almost immediately. Manufacturer parts were MUCH more durable and reliable I'll never go to the expense again!

Daughter had a cracked phone screen for ages. Finally got it fixed - took an hour. Forest is great…read more Saw old bad reviews mentioning other names (John?) - maybe there's new management.