We get a quarterly bug spray because our house always has ants and other creepy crawlers (spiders,…read morecentipedes) especially in the summer months. Since we've been doing this service the amount of ants we get has drastically reduced. Used to get them on a daily basis in the summer and now they only pop up once in a while, I quickly and easily arrange the service and the bugs don't come around for a long time. Traditionally bug sprays and deterrents you buy at the store weren't working for our house in North Torrance which is notorious for ants. Thankful to have the service as I'd previously have to clean the house a lot and make sure there wasn't a spec of food out or accidentally dropped on the floor. Couldn't even leave food in the cupboards, had to have it all in the fridge all summer long before. We also used to get cockaroaches on a weekly basis but since we've started the quarterly cleaning service, I haven't seen a single one in almost 2 years. I love how quick and easy the service is because a lot of times when professionals come to service the house you have to clear your whole day, interrupting your work or whatever you are doing. Dennis and his team get in and out with minimal disruption and make maintaining my house easier. They do a good job!

We have done spot treatments for termites with Dennis. He is professional, does a great job, fair…read moreprice, and is honest. We are happy with his work and would highly recommend.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Derick did a good job and I had them come out again and as long as its within 30 days if u need…read morethem to come back they will. I recommend them. Also they were on time.

We appreciate this company very much for all the help they have provided to us!! Ernie is the…read morebest !! He took his time to set traps all over our attic and spray inside and outside the house. He is super nice, very experienced and knowledgeable. For the price you pay- it is so much worth it to get their services. His manager Xander is the best too!! I guarantee your pest issues would be over when you use them. TRUST! An updated review - Derick has been here in our house twice and he's awesome! Friendly and professional at the same time. Our puppy Rocky loves him. Derick's service was fast and efficient. Thank you Derick!

We requested a one time general treatment and Anthony was super friendly and knowledgeable when we…read morehad questions about the treatment and preventative measures when he got to our house.

Very disappointed with the "free inspection" I received from a Tech named Hamilton . The technician…read morecame out, took a very quick look around, and said he needed to see the actual bugs to determine whether we had termites. That was the extent of the inspection. I was expecting a more thorough evaluation of the home and possible signs of termite activity, especially from a professional company. Instead, it felt rushed and unhelpful. If the inspection depends on customers catching and saving bugs beforehand, that should probably be explained when booking the appointment. Unfortunately, this experience did not leave me feeling confident in their service.

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

We used Elite1 Termite Control back in mid November…read more Mario is amazing to work with. He came to our home and explained everything in great detail to me and my wife. He is extremely responsive, professional and very pleasant. He scheduled the work as we requested and resolved our termite issue. Thank you Mario - keep up the amazing work.

Mario is wonderful to work with--very professional, trustworthy, responsive and knowledgeable…read more We're hoping we won't need termite services again anytime soon, but if we do, Mario will absolutely be our first call.

I work at a school and I use active pest control. I absolutely love them. We used to use a…read moredifferent company and they were so unreliable and wouldn't even communicate if they were gonna be a no-show but with active pest control I have never had an issue. They have excellent customer service and Edward is the best. He is kind, very detailed oriented, and explains the whole process and answers every single question that we may have. We appreciate him so much.

I have had Steven service my house a few times now and he seems very knowledgeable and takes time…read moreto explain things to me. So far, I am happy with the service.

I've used Raphael at Premier for years. Quality person and quality service. I subscribe to the…read morequarterly maintenance and Raphael is always on time and is flexible if rescheduling is needed. I highly recommend his service.

Was great to have Rafael help service my home inside and out. Very punctual with arrival time…read moreestimates and updates so I am not stuck waiting around. Also knowledgeable of the various pests common in households and would walk me through the details on how the treatment works. Service was thorough and not rushed in any way. Highly recommended.

Terrell came in for small job. My Tuff shed had a termite problem…read more He came in at the correct appointment time. He explain what he was going to do. Also what chemical he was spraying. I have dealt with other big name companies and am happy I chose a local company.

Apparently they don't do their own work. Wish I knew that when we first got the house. They…read morecontract other companies and we had no idea who they were. Been trying all day to reach out to them and have received ONE call back when I had just got into work. I was unable to answer and they have yet to call me back despite me calling 4x. The company they hired has horrible reviews. Feel free to look for them... next generation fumigation. Looks like we already have termites despite this fumigation done less than 4 years ago. Having someone else come out and help us with our situation.

Similar to Maurice below, I paid this man $500 to trap a skunk and rats under our house. He reset…read moretraps two or three times and didn't catch what we hired him to catch. He blamed me for various things like questioning why he wanted our crawl space 100% open during his trapping. He lied and said he removed and reset traps when he did not. I was home on the days he said he was there, my dog barks, and I checked the trap several times a day. This guy simply was lying about resetting the trap. He abandoned our house completely for 13 days. After a skunk sprayed under our house a second time while Daddys Pest Control was supposedly helping me with the problem, the smell was so bad we couldn't be in half our house for 3 days. I fired him. I hired a much better trapper who in less than 24 hours trapped and removed the skunk for half the price. Basically I paid this man $500 to do nothing, and a different guy $250 to trap and remove a skunk. 2 stars for his responsiveness to the first call and coming out to get the first $500 check and set a trap two or three times with cat food that caught a possum that was not the problem. Zero stars on actually doing what we needed him to do. A competent trapper getting the job done quickly with 24 hours of firing Daddy's Pest Control is all you need to know. He might be great for ants or bugs, but look elsewhere for bigger pests like skunks or rats. I am not trying to kill anyone's livelihood here, but this man is definitely not your guy for skunks or rats.

If you sort the 1 star reviews for Daddy's Pest Control, you'll see a common theme. A lot of 'he…read moreghosted me," "terrible customer service," "I had to contact him to clean up the rats." Unfortunately this is the experience I had with Daddy's Pest Control. I made the stupid mistake of hiring them a second time for a rat problem after having a pretty lackluster experience with them the first time. I understand that there are issues with my unit but that does NOT excuse the terrible customer service and followup received by this company! My tenants found a dead rat from one of the traps that was set but like the previous reviewer said, they did not come back in a reasonable time period which lead to maggots. The number of excuses for not showing up are endless, "we were on vacation last week," "I'm currently out of town,". I paid for 4 visits but due to the awful customer service and followup, I had to request a refund for the last visit. Over $700+ pretty much down the drain. Got the feeling and vibe that once the money is received, you're sent to the bottom of the priority list and it's onto the next customer.  Maybe you'll be one of the lucky ones and have an experience like the 4-5 stars reviews on here. Just be aware, you've been warned, don't be surprised if you have an experience like mine and the other 1 star reviews.... If you're desperate enough, I would highly recommend paying for services on a per visit basis and/or use your credit card in case services aren't up to par/expectations.