They overcharged me to hell and back, let alone taking over 10 months to fix my truck. Every time I…read morewent there the truck was in the same spot, blocked in untouched. Got the truck back and it didn't run still so had to go back and waited another month. Took a picture of it while it was there, they let it sit in the wind for days with the hood up rubbing the roof so it chipped and scraped the paint on the hood. Told them I was unhappy but that didn't matter to them. I talked to the mechanic at the time and he wanted to work on it but was told by the owner multiple times to not work on it as the other jobs were faster and brought in the money. Overall pretty disappointing. This was almost four years ago now and I'm still not over it. The work they did messed other things up as well for instance the electrical but I went to another shop to fix that versus waiting on these guys. Go elsewhere, you won't regret it.

I used to really like this place, but as it seems, they are becoming more and more rude and…read moreunhelpful when I call them. I called today to talk to Paul sr. About my A/C As I have been a customer on and off since 2016, the lady on the phone did not want to let me speak with Paul, I even politely asked her if I could wait. she acted like I was wasting her time telling me to just drop off my vehicle....the service at this place is going downhill since I've been a customer. Seems like every time I ask to speak with the owner, I get an attitude from his employees. Paul, if you are reading this, I'm not taking any of my vehicles here unless your staff start acting like professionals. I feel like I'm dealing with attitudes more than business here. :(

I have to honestly say that the level of service at Mark's Automotive has really improved under the…read morenew management. George, the new manager, goes way above and beyond to please his customers and I love his positive attitude, which is a very nice change for the better and not at all characteristic of the former management's style, so kudos to him! And the good news is that George is totally focused on management and customer relations and supervision of his technicians, and he doesn't do any of the actual repair work himself, so he doesn't have that grumpy, overworked, and irritated attitude that you will find in so many service stations. He is super friendly and super positive and goes out of his way to help. I was struggling so hard trying to get my car smogged, and George actually took time out of his busy schedule to encourage me and advise me on that, and he even volunteered to scan my car's system periodically to assess my progress in getting my vehicle's monitors to clear. Wow. So unbelievably nice! I actually think that it was his positive attitude and his encouragement that kept me going and kept me from feeling totally defeated. And it was that infectious positive spirit which enabled me to finally succeed in passing the smog test. His guys have also voluntarily filled my tires whenever they have gotten low. They will go the extra mile for you, which is refreshing and super impressive for such a small neighborhood shop! I have always appreciated the convenience of this location, and now I can also appreciate the level of care and personal attention that you will receive at Mark's under the new management. Thank you, George!

This shop is the only place I'll take my cars to for the rest of my life. My car was deemed…read more"unfixable" by Firestone in Redlands due to the frame being bent. I told George over the phone what the problem was and he was able to diagnose it over the phone. This is after my car sat there for 10 months due to me believing it wasn't fixable. George got my car back on the road in 3 days. Ever since that happened we've been coming here. They will fix your car without it being too pricey. George goes above and beyond for anyone and even gave me his personal number if I had any other issues. Highly recommend this shop.

I walked up and asked if Mike had time for a smog check. I was in & out in less than 30 minutes!!…read more Mike was very hospitable and easy to work with. I highly recommend this shop for a smog check, & they offer general repairs if necessary. Local spot, good people.

The owner was super friendly and they helped us with our biannual smog super quickly. This is our…read moresecond time coming here so it's safe to say it's our go to spot for smog checks and any maintenance we can't do ourselves! Thank you Mike!!

Been going here for 5 years and I won't take my cars anywhere else. Great customer service and you…read morecan tell they're not like most mechanics that try to cheat you. Honest, kind, and fast.

Very professional, polite and quick. This is the only shop that we go to for smog as well as…read moremechanic work. They are the best and have never been shady or tried to upsell me.

Made an appointment at 3:30. Guy working the counter was rude as hell. Basically the vehicle would…read morehave to be left over night because they close at 5 pm. Why make appointment at 330.

Jim was very pleasant and kind to work with, they went over and beyond to get my mom back on the…read moreroad and going. They do quality work. If you are looking for a great long-term mechanic, this is the place to go. We will definitely be back for services. Thank you Eddie's it was a pleasure doing business with you!

Was doing fieldwork with a company truck nearby and had a punctured tire. Rushed to this Goodyear…read moreand they attended me very quickly, knew how to proceed with a fleet vehicle, and fixed the problem. 10/10. Quick, efficient, and professional. Would absolutely come back if I had another tire emergency.

If you enjoy trickery, deception, indifference, poor communication and waiting around, you'll love…read morethis place. I called and was told the wait for an oil change would be short, but it's first come first served. I bought a Groupon and arrived only 25 minutes later, to be told they were fully booked and in 100 degree temps it'd be a 3 hour wait. They were also going to up-charge me about 40%, which Groupon frowns on. My dogs had oral surgery that morning and I was promised they'd move a car to provide shade, but they never did. The service was so cold and indifferent I drove away and got the work satisfactorily done promptly in Redlands. AVOID!

Second day in a row attempting to get an oil change from here…read more The man came out and said that they were waiting for oil guy. The day before. We've been here before and he can only do the oil change on the opposite. Came back this morning and still the same problem .. you are an oil change place!!! Such a waste of time. I will not recommend this place unless you want to keep having to come back. ZERO STARS!!

This place is a hidden gem. I have been taking my vehicles here for 14 years and have always had a…read morepleasant experience. They are always courteous and quick. I fully recommend taking your vehicles here for your oil change service.

Great service. Fair pricing/value. Honest owner. I like to maintenance my own cars. This way I have…read morea sense of pride of ownership and care for my car and if I screwed something up, I can't complain or blame anyone else but me so finding someone who I trust does good reliable and honest work is important to me. And my reality is I don't always have the time to do maintenance myself or some maintenance jobs I prefer not to do myself and choose to outsource the work to a mechanic. Yucaipa Auto Service is my choice!

Fast, good value, Quaility. It's known that you can only have 2 of the 3 for any type of service…read more I'd argue that Yucaipa Auto Service often does all 3. Pedro is very trustworthy and has repaired my jeep many times over the years.