Extremely satisfied with the service. I went there on a Monday at around 6 pm and the wait time was just 5 mins. I was greeted and felt very comfortable. The lady who did my threading (she wears glasses and I dont know her name) did a great job. The place is very clean and well maintained. It cost me $8 just for eyebrows but they have a package deal of $30 for 5 visits. Totally worth it!! i HIGHLY RECOMMEND read more

I first went here in mid November and I had a pretty good experience. I could tell that the thread used was a higher quality because it did not sting as bad as other places (I have super thick hairs). I get my eyebrows done about once a month because I usually just keep them up with my tweezers. Overall my first experience was not too bad and that probably deserved a 3 star rating. Now, the second time i returned about 3 weeks later, completely different story. The thread felt like she was ripping my skin off and i felt like she was going too fast. She was lecturing me because I was "making her work really hard" due to my plucking. I don't know about you but i absolutely HATE when people lecture me when I'm going somewhere to get their services. Of course I pluck, if I didn't I would have a uni-brow by now! She told me that it was my fault that she messed on of my eyebrows up because I moved and didn't even hand me a mirror to check my eyebrows before I left. I felt very disappointed because this place is close to me and I thought I had found a threading place but I don't think I'll be back. read more

I want to like this place but I've had a couple of bad experiences. Both were with the same technician, whose name I don't recall. Waxing: was more painful than any I've had before. The wax was extra hot and she would pull before the wax was dry causing major pain. So had to go over and over to get the wax off. Second waxing was worse than first and when i got home I realized I was left with bruises!!! She kept saying it was my fault because of my hair, but I've never had an issue in 10 years of waxing! She didn't clean the excess off at the end until I asked her. She also ignored my instructions not to wax my c-section scar or below it. When I reminded her she said "oh, it's fine". I want asking an opinion! She then tried to sell me a package afterwards! Really out of touch with customer experience! Threading: same gal would go over my eyebrows in same spot again and again until they were raw and swollen. It was so painful! Second threading was better than the first. I have two stars instead of one because its cheap, clean, and no wait. Their emails and website state different expectations than what I experienced with them so maybe it's just one terrible person? I really want to like this place. Bummer! read more

I came in and there's a lady who had done them so nice I returned but when I went again a different lady did them and I told her she didn't do anything to my eyebrows and she said she followed the shape while there was still a lot of hair under my eyebrows and she started laughing with the lady next to her but I didn't understand what they were saying. She told me to sit back down and she took off all the corner of my eyebrows and I told her and she said that I was seeing things. She kept talking to the lady next to her and laughing. She expected me to tip her and I just walked out. Won't be returning to this place ever again. read more

REENA does the best brazilian wax ever!!! She's gentle and she gets it all out! I've tried so many places but she is the BEST and I will never go anywhere else again... read more

Yuva threading has absolutely no customer service. They treat customers rudely and make money by forcing customers to pay even when I have a package to use. Mike Shah the manager was very rude and forced me to pay even when I had a package. According to California consumer laws a package does not expire if even you haven't used it but Mike forced me to pay knowing this. This place is only making money by treating their customers rudely. I would not recommend this place to anyone. read more

This place's owner is horrible. I bought a groupon for one of their services and called to make an appointment. The lady told me it's only for first time customers. I explained I am not a first time customer, but it's my first time using groupon. She said "hmm, okay no problem. I went in and the owner was there and refused to use the groupon. I explained that she said it's okay. He won't honor his employee's offer. After going back and forth for 5 minutes. I walked out and he said I'll do it. Then, again I went in the salon. Then, he changed his mind again and refused to honor it. I mean what the heck!! Seriously, is this how he treats his customers. I will never go back and will tell my friends and relatives not to go back!!!! read more

I found a deal on groupon and tried this new place out. They have great customer service and my eyebrows came out perfect. They have great specials going on as well since it's their grand opening. The salon was nice and clean and could accomodate at least 8 people at a time. I was in n out within 5 minutes and with great looking eyebrows! I will definitely be coming back! read more

Disappointed. Lack of customer service and don't keep pressuring me to purchase a package, leave it alone if I'm insisting on NO.

I got a Brazilian wax from here for a great deal of only $25. It was very easy to get an appointment for a convenient time the very next day. I don't remember the woman's name, but she was a super sweet Indian woman and made the experience very pleasant. I have been waxed at A LOT of different places, and the only reason why I gave this place 4 stars instead of 5 is because it is not as good as some of the higher end boutiques, which also sometimes give $25 deals. But comparisons aside, I have no complaints and would definitely recommend. :) read more

I use to really like this place before. I use to get my eyebrows done with only ritchey (I think that'sher name) she use yo be in the first chair before. I stopped coming just because I wanted to grow out my eyebrows. When I came back they had told me that she only worked Sunday && another day I dont remember. I desperately needed to get my eyebrows done. So the receptionist girl which she was in the last chair she was curling one of the girls that does eyebrows hair. Which it seems really unprofessional. Which at that time almost all chairs were full of people waiting to get their eyebrows done and their was only 2 people actually working. Anyways I asked her who was the best one at doing eyebrows. Which she told me it was the lady in the first chair, I dont know her name. I decided to go with her she totally messed up my eyebrows. She thinned them out way to much. And my eyebrows were not pointy from the top the were semi round. One was thinner than the other. She did a horrible job. I totally regret doing my eyebrows their. It seems everyone their is really polite and actually work when the owner is their. Ive been their multiple times and ive seen how they completely change as soon as he goes in. I will definitely not be returning. read more

I really like this place. They know their stuff and prices totally reasonable!! I always get eyebrows and lip threaded and they have yet to mess anything up. I've also seen their eyelash extensions and they look good. I'll do that next for sure! read more

Very nice customer service. The lady was very helpful evn though the service was free. She was very patient. Very cool offers going on too. The ambience is super cool and can attend many customers at a time. Like it read more

I really like this place, there is never a line. Good job on brows and waxing, and i really like the waxing package i got, it was a great deal and they do a good job. I'd recommend Shaymila. Excellent waxes and are very thorough and gentle. read more

I have been going to this salon for years and I must say the services are great, staff are friendly and professional compare to Yuva in Costa Mesa....I was disappointed with the services twice!! read more

Susan is great! She's very careful and gentle when threading my eyebrow and upper lip. I would go to her again.

This place is amazing. I have really thick eyebrows and always get skeptical about ending up with them super thin after. I've been going to this place for over a year now & Susan is amazing, she does my eyebrows just the way I like them every time. The staff is welcoming and easy going as well. read more

love this place and thier patients, great customer service and pricing. deff going back again.

Poor customer service. I was told that they are closed at 4:55 when the place is supposed to be open until 5pm. Very disappointed.

after going back a few times, it seems they're getting lazy. u must really check everything. this will be my last time bc the lighting doesn't show what they missed. I don't know if the lady that did my eyebrows didn't care but one of my eyebrows ended up uneven. lucky i have bangs to cover it up. plus they don't tell you the price they give you includes tip. So i ended giving more for a poor service. read more

I have tried many threading salons and this place is the best one around! Everyone is very nice there and Susan is absolutely wonderful! I went to her with an eyebrow disaster from a different salon, and she fixed it making my eyebrows look great! I have very sensitive skin and frequently get irritation from the thread, but Susan was very gentle and my skin was not irritated at all! I have been to Susan many times since, and every time my eyebrows look great! read more

The only reason why I go to yuva is because of Mona! She's the best! I absolutely recommend her! She's nicest one out of all of them! And her work is always on point! The receptionist is a little rude but maybe that's just her. However go there and ask for Mona!! read more

Susan did my eyebrows and they look so great because of her.My skin is senstive so Susan Gently did my eyebrows the people there are loving people and so I recommend other people to go check there eyebrow salon. read more

Eyebrows and underarms ....had a great experience ...lovely place and people out here are very nice and polite ....they completely understand clients requirement and was not at all painful...she did it very lightly and overall it was amazing ....would love to visit again read more

I love the way they do my eyebrows here me and my partner have been coming here for awhile now.

Charlamaiyne gives a great facial and massage...very relaxing, great customer service. Will defineitely return

I love this place. the staff are friendly and the salon is very clean. I think Chamila is amazing she does such a good job. I will definitely return and have booked my next appointment. read more

Adding to post from 1/4/14. Received a call today from manager; he stated he had gotten more information on my visit and he apologized and offered me store credit. Not that I wanted money back, but that is what customer service is all about! I will let them work on my eyebrows next time. read more

I have been getting my eyebrows threaded for several years. I have gone to several places and have never really had a bad experience. I have been going to Yuva in Tustin for some time now because its close to my house and to be honest I have never been disappointed. The customer service has been wonderful each time I have gone. The girls have been very professional in all aspects. Another plus the place is really nice and clean. I highly recommend it! For long timers and newbies! read more

I've gone here for about three months, and not once have they screwed up my eyebrows. They are all kind and gentle and I usually finish in about 10 minutes. The ladies also provide a nice head massage. The best time to go (out of all the times I went) is around 1 or 2. read more

This place is great! Local, with affordable services, and nice staff. They have a pretty flexible schedule. They offer threading, waxing, and even henna. They have packages too, which makes it a little cheaper, and even let you split the payments. They make Brazilian waxes more relaxing, without taking too long. If you have a school ID, they give you special offers too. Worth checking this place out! read more

WORST Brazilian wax I've ever had and I have been getting waxes for about 8 years. :( Never thought it was possible to have such bad work done! I was worried about trying a new place but I found a groupon and it was going to save me some money so I thought I would give it a try. Susan did my wax and I upgraded to their chocolate wax because she said it is a better wax, and better for your skin. It has been 2days since my wax and it looks like I need to shave! NONE of my hair came completely out- it is all broken off on the surface of my the skin. HORRIBLE :( ZERO smoothness. the point of getting a Brazilian is to be clean and hairless for a few weeks-my hair is still there and my skin is still sore and red. I went back yesterday (24 hrs later) and the girl who addressed the issue told me that there was nobody there in the salon in charge and the man who is the manager would be back today but is also going on vacation. So the money I spent went in the trash. Very disappointing. I will never return to YUVA. I will pay more money for professional service and a professional wax that is done PROPERLY at the Pretty Kitty up the street. read more

This is my favorite threading place. The service is really good. My threader (chamila) is always gentle and amazing at what she does. Thanks to her i have perfect eyebrows. And also i have to thank yelp for finding me this amazing threading salon. My threader also does amazing facials, it feels really good. When you get a facial its really refreshing. She's really gentle and she doesn't rush it like other people. So im really glad that i found this place. :) read more

I have been going to this place since it opened because of CHAMILA. She's the best - her threading and facials are excellent! She gives a wonderfully relaxing facial, just the thing to melt away the tensions and stress of everyday life. read more

I have been wanting to check this place out ever since it opened in my area. Today I stopped by and was pleasantly surprised. The staff was warm and welcoming, the salon was very clean and nicely decorated. I had the pleasure of meeting Chamila. She is wonderful. Very gentle, personable, made me feel relaxed and comfortable. I am looking forward to my next appointment. read more

Yuva threading salon is honestly a great place! It has it all, it has an appealing look and very comforting workers! I went to get a Brazilian Wax and I was scared out of my mind but they managed to calm me down and comfort me. RUSHI was the employee who attended me, she was friendly and very nice! She walked me through the process and made me feel very comfortable. But most of all she got the job done quick and painless! I shall return for my best appointment(: read more

Love coming here! Shopa does a fabulous job on my eyebrows - fast, efficient and beautiful!

Worst place ever! I usually go to Vinitas but saw this place and thought I would try it out. There were grand opening specials everywhere when I parked. I went in for threading and a bikini wax. While I was getting my threading done the lady kept on bringing up packages that they had going on (ex. 5 threadings for $100). When she was threading my chin she told me there was an additional charge for the upper chin..really? I've been threading for 15+ years and have NEVER been charged for an upper and lower chin. Then I was getting waxed she told me it would be $40 (girl on the phone said it was $15) I usually get charged $30 but I couldnt say anything at that point since she already started. While waxing she almost ripped my skin off , not to mention she kept on mentioning a package deal they had for waxing. When it finally came time to pay I politely declined the packages but then she told me there was a 15% gratuity tax on services greater than $50...are you kidding me??? I've never ever had to pay a 15% tax!!!! When all was said and done I never got any of the grand opening specials and paid $17 more than I usually spend on the same services. THE WORST PLACE EVER! read more