I came across Stephen Bass Home Repair in my search for a Handyman to repair some dry rot on our…read morehome. They sent out a tech the next day to appraise the damage and give me a quote for the repair. The quote detailed the steps to repair the damaged wood. The tech walked me through the list to confirm I understood the plan. I appreciated their straightforward communications about the progress of the project. The next day the office called me called me to work out a schedule for a start date. The team arrived on the scheduled day and time with all the components to start the repairs. The team was very professional and meticulous. The work areas were protected and at the end of the day the entire area was cleaned up as if no one was there. As I viewed the work completed at the end of the day, I saw the professionalism, attention to detail, and quality. If you are looking for a construction company for home repair, I highly recommend Stephen Bass Home Repair. Greg S

Stephen Bass and team worked on a few projects for us back in 2021. (I'm a bit delayed in my…read morereview.) Projects included: Exterior painting, bad wood replacement, two garage to house / yard door replacements, new exterior lights and shutters. Excellent communication from start to finish. Steve, the office manager, is on top of everything. Stephen Bass came to our house for the initial meeting. Quotes are clear and easy to understand. Fast response times. We appreciated that Stephen gave us suggestions for paint. We actually gave him a few addresses in our neighborhood where we liked the paint color. Stephen then went to those houses and with a tool, he was able to match similar paint color. Once we narrowed colors (body, trim), Stephen ordered samples and painted swatches on our house. Everyone on his team who came worked well. Caulking the windows, power washing, painting. After painting, the head of the paint team noticed some wood rotting during his inspection. Stephen and his construction team replaced the wood and repainted as needed. Stephen's team also ordered exterior doors for us including the locks needed. We purchased the exterior lighting and shutters which his team installed. We also enjoyed chatting with his team members while they were here. It was a good experience overall for us!

Where do I begin? I have been thinking about having my…read moreBathroom Remodel for quite a few years, but never wanted to pull the trigger because as we all know, at least in my experience, the most difficult aspect of any project is choosing who you will be working closely with. One day as I was in my AQUA CLASS, a fellow swimmer was also in the middle of a Bathroom Remodel. I asked who she had contacted to begin her project..........it was SD Construction !! As she raved about the service that had been provided, it took me less than a few seconds to pick up the phone and made that call. For me, I felt as though that was more than 50% of the project already completed just by making that decision. Now onto my overall review. Over the last 30 years in my home, I have subcontracted various projects throughout the years myself. I learned what was reasonable expectations and what was not! From the first phone call to Sammy, which ,by the way, was returned in two days, to the final day on a Sunday, every one of my expectations went above and beyond what I had previously experienced throughout the years. From Sammy sr, the owner, to the project manager, Sammy Junior, and every specialty aspect of a CONSTRUCTION project, plumbing electrical, Tile setting, it was similar to watching a well orchestrated dance. From demolition to completion, It was approximately a three week. Period. I would like to give a shout out individually as well. James R. Is an amazing Tile setter. He was perfectionistic, creative always punctual, and went above and beyond my expectations. James B. Who was my plumber for this project, was equally amazing. Always arrived on each specified day and time as scheduled. he had to demonstrate a certain amount of patience due to the fact that I had decided to custom order all copper trim for my bathroom. Needless to say, I had no idea the length of leadtime in receiving the end product. James B was here the next day to install all trim. Both the owner as well as the project manager were constantly in contact with me with updates as the project progressed. I have learned over the years 2 of the most stress provoking issues with any home project is lack of communication and commitment to remain on task. If there was greater score than AA++........it would be posted for this company. Communication and commitment was demonstrated throughout. OK, a sidenote about myself. I am not easily satisfied with less than a perfect outcome. Everyone on this project gets a definite additional score just for walking the journey with me personally. There's some things to be said about family owned businesses versus the huge corporations that we are bombarded with. Having professionally worked as an RN in a huge conglomerate where people became very insignificant. It was a breath of fresh air, to be heard as well as supported, working with this company!! Now to the best part of this review, I will add some pictures and proudly show what a great job this company did. Thank you, SD CONSTRUCTION. Unfortunately, for you, LOL, You probably haven't heard the last from me!!!

Sammy and his team was incredible to work with. He made our dreams of an outdoor kitchen come to…read morelife quickly and effortlessly. His team was extremely professional and efficient. He was able to help with every aspect of the build, from permitting to drawing out architectural plans. I would highly recommend utilizing SD builders for all your construction needs.

Unfortunately a fire occurred in the kitchen area in the main unit (#1) of a four-plex I own,…read morehowever luckily no one was hurt. I searched through Buildzoom to find a contractor to repair the Unit. Buildzoom sent 4 contractors to visit the site and provide estimates. After the evaluation process, I selected Tony Tran Construction. He was the only contractor to send a detailed estimate which accurately included every item that needed to be replaced/repaired. He clearly put in his time and was serious about the bid. I appreciated Tony's humble demeanor and great knowledge about construction. The City building department required a shared firewall with an adjacent apartment (#2) to be updated Fire Rate Drywall Code. Tony drew the plan himself and got it approved of the City of Cupertino. They had to remove the existing 1/2" drywall between Unit # 1 and # 2 and replace them with 5/8" fire rated drywall. In that process, Tony had to remove Kitchen Cabinets and Countertop and demolish the bathtub/shower enclosure. When I just reminded Tony that we wanted to replace the Bathtub with Kohler Cast Iron tub one day and the very next morning Tony delivered the tub to the job site. The demolition was done very fast. I asked Tony to remove the Kitchen Cabinets and save them to re-use later. The Old tile countertop was demolished. Tony installed 5/8" plywood as the underlayment for the Quart Countertop and he didn't charge any extra. The new Quartz Countertop with full backsplash was installed with precision, I hardly can notice the joint lines. I asked him to install a sink setter, and it was done to my satisfaction. I was impressed with the workmanship on the wall tiles that he made in the bathroom. The tiles and grout lines were perfectly straight. Tony asked his workers to apply compound on the bathroom walls to make them smooth before painting. The entire apartment was done beautifully, and I thank Tony for his commitment, thoroughness and attention to the details. Furthermore, the best part was all inspections passed the very first time. I am very happy working with Tony. His team is extremely efficient and gets everything done quickly and perfectly. An honest and hard-working team like Tony is hard to find. If you are looking for a contractor who can fulfill your tasks on time and on budget. Tony Tran is the one. I can't wait for him to repair Apartment # 1!

Tony Tran and his workers created a Dream Kitchen and a beautiful downstairs bathroom for my wife…read moreand me. We were referred to by our neighbor who had her entire home renovation done by Tony and his team. We saw the beautiful and perfect workmanship at our friend 's home and we were glad that Tony and his wonderful team were able to start our project in his busy schedule. Tony is a very responsive and accommodating contractor. He came with us to the Cabinet store when we picked out the Cabinets for the Kitchen. He took us to KZ Kitchen where we could buy the Countertops for the Kitchen and Bedrosian for the tiles in the bathroom and he passed his Contractor Discount for everything we bought which was a nice surprise for us. What separates Tony from other contractors is his dedication to making sure my wife and I are totally satisfied with his service. He asked his workers to pay attention to the details, and the outcome was better than we expected. He told us that he and his workers will continue working on our project without job hopping which was great since that helped finish the project sooner. Tony and his workers have been very professional and extremely skilled. Any issues that would come up would be fixed quickly with great results! Working with Tony has been a pleasant experience. He always answers our phone calls or texts promptly. He has a solution to any questions or anything we wanted. To make the new kitchen electrical requirement to the city code, Tony had to upgrade the old sub-panel to a bigger size and run Electrical wirings to the kitchen area. Our Family room was dark, and we asked Tony for his advice. Tony had to cut sheetrock to run the Electrical wirings to the family room. Tony installed 6 new LED recessed lights and replaced all ceiling lights in the kitchen area with new LED recessed lights with dimmers. Now, our Family room and kitchen are very bright when we turn on the lights. Our island was too close to the refrigerator. We asked Tony to move it out 4". He complied and replaced old tiles around the island without charging us any money. The downstairs bathrooms were remodeled with precision workmanship. Tony recommended to install 2 new Electrical outlets: 1 for the lighted mirror and 1 for the bidet if needed in future. He also recommended buying Lighted Mirror at Amazon, and we loved the new mirror. The tile work on the floor and the shower walls is methodically placed with even symmetrical spaces. My wife and I were extremely happy with the beautiful results. Our entertainment cabinets was old Oak frame. We asked Tony if it can be painted so it matches our new cabinet color and he made it happen! Now we have a beautiful kitchen and family room. My wife and I would highly recommend Tony Tran Construction for any home remodeling because you are guaranteed quality workmanship with supremely talented workers. Tony has everything and you won't be disappointed. One more note about Tony's character: we had some extra Tiles that we asked Tony to return. Bedrosian charged 25% restocking fee of $290. We were surprised to get back the whole amount from him. You can't find many Contractors that have a Great Heart like Tony!

Professional, Timely, and Worth Every Penny…read more We can't say enough good things about the D.R. Domenichini Construction team! We recently completed a major renovation involving structural changes--removing three walls, raising ceilings, and reconfiguring doors and windows. The result is an amazing great room that is open, light, and beautiful. Even in areas like the laundry and powder bath where the footprint stayed the same, the design makes them feel significantly larger. One of the most impressive aspects was their guaranteed completion date. They hit the mark perfectly; had they gone over, they would have actually credited us money back. From the design phase to the final finishes, the team was professional and communicative. As someone who is on construction sites often for my own work, I've seen the havoc 'low bid' contractors can cause. Any perceived savings are usually lost to time overages or poor quality. D.R. Domenichini is the opposite. Even our neighbors commented on the consistent progress, noting that work continued every week, even through the holidays. We've been back in our home for a few months now, and I still reflect daily on how happy I am with the quality and layout. We highly recommend them!

DRD is the only company I would trust for any remodel or construction job. We've completed three…read moreprojects with them that ranged from small (a room refresh including tile work) to large (a custom ADU with full kitchen and bath). Each project received the same professional project management that led to completion exactly on schedule and with no outstanding issues. They use excellent sub contractors, have amazing communication with almost all questions or concerns answered and addressed in the same day.

Steve Hansmann built my house almost three decades ago. Even to this day he responds to every…read morequestion I ask. He is the best contractor I have ever worked with. He built my home in the best way way possible. He paid personal attention to every detail. He used the best material and employed the best craftsmen. We love our home. Thanks to Steve. Even after three decades he is always ready to help me with how to find replacement parts that will fit and workmen for minor improvements.

Being relatively new to Santa Cruz, we didn't have a great deal of knowledge of local contractors…read moreso we were relying heavily on our designer-architect's recommendations. He had several suggestions but thought the major renovation of our little 1892 Italianate Victorian would be a good fit for contractor- Steve Hansmann. It was clear Steve was the right guy for our project. His family's long tradition of fine building in Santa Cruz was evident from the start with Steve's in depth knowledge of the right places to get the specialty lumber and materials to do an authentic restoration while taking advantage of the latest framing and construction techniques. Steve lined up a great team of subcontractors to help with our house. We were really happy with the electrician, tile and HVAC guy. They were outstanding and true craftsmen that clearly have a passion for their trades. We had some issues with the drywall and kitchen cabinet people but Steve helped us thru the troubleshooting process. My husband and I both have design backgrounds and found working with Steve fantastic. He allowed us to play a major role in shaping the thousands of decisions on details that made the finish product match our vision incredibly well. Steve was a true partner in that process leveraging his years of experience to offer options while helping to contain costs and maintain our aggressive schedule. I don't think I've met anyone who has said their major renovation came in under budget and ahead of schedule, but what's really important is that in the end you feel like you got a quality home you can love. We love our home and after all was said and done, as much as you can, we enjoyed the process.

I'd like to begin by saying that we had hired Nathan as project manager once before to remodel our…read moremaster bathroom. Because we were so happy with the entire process of that job, we wanted him to handle our kitchen remodel as well. The kitchen turned out great and we are very happy with the result but there were a few problems along the way. Ours was a pretty straightforward remodel, we wanted to paint our kitchen cabinets which were original to the home built in 1969, place new porcelain countertops with a waterfall at two ends, replace the vinyl flooring with porcelain planks, and repaint the walls and ceiling. Our kitchen is a rather small galley type kitchen, so the project wasn't huge, and was expected to be completed within 5-6 weeks. Things got off to a slow start, the installation of the floor took 5 days, and didn't include the grouting which was accomplished by a different employee on a separate day, so it actually took 6 days. The installer did a nice job, but was exceedingly slow. The flooring was covered with construction paper to protect it before the grout had been cleaned off, so when it did come time to clean it, the grout had completely dried, and was difficult to remove, and took an additional full day to complete. It was estimated that 3 slabs of porcelain would be needed for the counters, but we wanted to buy an extra slab because the veining on the porcelain we had selected was complex, and we wanted the sections to flow as perfectly as possible. After the countertops were installed, which turned out amazingly well, a crack developed in one section that ran from the front of the counter all the way to the wall. Nathan was great about the whole thing and agreed to obtain another slab in order to replace it, which he did. Almost immediately, the replaced section developed a crack in exactly the same spot as the first. It was at this point that it was realized that our counters weren't perfectly flat and level, nor were they sufficiently rigid, which is a must for porcelain slabs as they are somewhat fragile. After some adjustments which included the addition of an underlayer of Hardie board and some reinforcement of the counters structure to increase the rigidity, a 3rd section was placed. The matching of the veining was not as perfect as the first installation. This was disappointing, but we would have accepted that, however, because the height of the counter had been raised due to the installation of the Hardie board underneath, the waterfall end was no longer long enough to reach the floor. Without consulting us, the fabricator spliced on a narrow strip at the floor level which did not match the veining at all and noticeably stood out. I messaged Nathan right away, and he agreed that this was not an acceptable solution, and agreed to obtain even more counter material to replace the waterfall section. At this point I was becoming slightly annoyed and asked that two slabs be obtained so that the entire section of countertop, the waterfall as well as the next section which adjoined the piece that had cracked twice could once again be matched to the level that the original installation had obtained, and without hesitation, Nathan agreed, and much to his credit, and the craftsmanship of the fabricator, the 4th attempt came out beautifully, and we are delighted with the way it now looks. The project ended up taking a little more than 9 weeks instead of 6, however, because the installation took longer than expected, we had to halt progress for 4 days for a previously planned vacation, and an additional 2 days when we had another pressing matter to attend to that was originally scheduled to be beyond the expected completion date, so that six days was on us but only necessary because the project ran longer than anticipated. I was going to rate the job as 4 stars because of the problems with the porcelain installation, but because Nathan was so understanding and easy to work with, and went the extra mile to ensure a quality job in the end, we decided to give True Builders the full 5 stars. To sum up, we are delighted with our new kitchen, but we think that a lot of the delay and frustration could have been avoided if someone had checked to ensure that our cabinets were suitable for the installation of porcelain slabs prior to the actual installation. Despite that, the work was completed to our satisfaction, and Nathan was terrific throughout the entire process, we couldn't be happier with the end result.

Nathan and True Builders did a Truly Fabulous job! We had 2 bathrooms remodeled in our Eichler home…read moreand love the results. Moreover, the bathrooms were done on time and Nathan and the team kept us informed throughout the process. One additional note: Nathan is very responsive and conscientious!

This company is incredibly good!! I cannot praise them enough…read more First, Eric Calamia, the owner, re;plied within 30 minutes of my on -line request. My husband had made a big mistake when he tried to assemble the desk and damaged it badly. Eric understood the situation immediately. He was friendly and kind, and even funny, saying he would get my husband out of the hot water. And, man, did he do that and so beautifully!! He had one of his employees, Minh Tran, come the very next day, which was yesterday as I write this, and he was fabulous, as Eric told me he would be. Minh is everything you would ever want in assembling and repairing a damaged new desk. He was not only kind, friendly and smart, he was extremely competent and knowledgeable about what was needed (which was a LOT), but he was also a real perfectionist, earnest about doing the best job he could. He even provided an extra bracket to strengthen a section that, ideally, the seller should have included in the purchase. I would choose them again in a heartbeat!

Eric, Kyle and team did an outstanding job fixing our very complicated front pivot door that was…read moresagging due to a broken hinge. Not many want to deal with a pivot door - let me tell you; Eric and the team were willing to take on the challenge. It was a job that required engineering prowess, research and creativity. They were willing to take on a complex job and see it to the finish line, with great attention to detail to maintain the aesthetics of the door and get it back to the original working condition. I would highly recommend them to those needing home repair/improvement work.

I had a great experience with this contractor. They tiled my shower with the tile I wanted and the…read moregrout and tile is neat and clean. They put in the shower I wanted. They did nice flooring and baseboard. They installed the sink and vanity. They fixed my leaky windows. They redid my sub floor. Very clean and professional workers. No gaps in the tile. Finished edges of vanity and toilet with caulking done right. Installed shower door without cracks. Was put in straight. Installed grab bars straight and nook for shampoo. Everything straight and square.

We had a very frustrating experience with this company and unfortunately cannot recommend them…read more What should have been a simple one-day door installation turned into a 13-day project filled with delays, poor communication, workmanship issues, and even a safety concern that left us uncomfortable in our own home and unable to use our infant son's nursery during that time. Timeline of events: Mon 2/16: Workers were scheduled for 9:30am but didn't arrive until after 1pm. They re-measured the frame, left to pick up doors (which we were told would already be ordered), and returned saying they were too large and needed shaving, pushing work to the next day. Tue 2/17: The worker arrived on time, but after installation we noticed cracks in the frame and a large gap between the doors where they barely latched. We reported it immediately and were told Alberto would come Thursday. Thu 2/19: Alberto worked all day and said there were finishing touches for Friday. We weren't thrilled with the result but were willing to move forward just to get our son's nursery functional again. Fri 2/20: Alberto admitted the installation had been done incorrectly and the damaged frame needed to be completely redone because the doors wouldn't work long term. While we appreciated the honesty, this reset the project timeline again. He said he'd return Saturday morning. Sat 2/21: At around 8:50am the appointment was rescheduled to Monday. Mon 2/23: We texted at 8:40am to confirm timing. Our message was read but not answered until 10:30am, and he didn't arrive until around 2pm due to another appointment. Tue 2/24: More frame work and putty were applied with instructions to allow a day to dry. Thu 2/26: Painters arrived as scheduled, but Alberto said he couldn't come until Friday and gave no clear arrival window. Fri 2/27: We asked for an ETA so we could plan around our 4-month-old's nap schedule. We were told 2pm, but the worker showed up at 1:15pm, waking the baby. He also didn't have proper tools and spent about five hours chiseling wood out of the door by hand just to get the bolts to fit. That same day we also experienced a serious safety concern. One worker used a metal circular saw indoors, sending sparks flying inside our home. When we raised concerns, the foreman dismissed it and incorrectly claimed sparks from cutting metal cannot start a fire. This got me mad and I did raise my voice. Instead of accountability, the conversation became defensive, including comments that they were "doing us a favor" fixing work we never requested- work that was only necessary because of the original installation mistakes. Our attempt to speak with Benny, the GC, was also frustrating. He repeatedly talked over us while saying he wanted to ensure we were happy, which felt disingenuous given the lack of listening or accountability. Sun 3/1: Alberto returned but left again for another three-hour stretch before finally coming back to complete the job. Nearly two weeks later, the doors were finally operational. Afterward we were told they were losing money because the project took longer and required redoing work. That is not the customer's responsibility. From day one we simply wanted the job done correctly. Throughout the process there were missed arrival windows, last-minute schedule changes, safety concerns, and little respect for our time or the disruption to our household. We also had to closely monitor workmanship due to frame damage and installation defects. I'm sure the company will respond, but everything described here is accurate and documented. This experience was exhausting and unnecessarily drawn out. If you value clear communication, punctuality, professionalism, and safe work practices done right the first time, I would strongly caution against using this company.