This store is an absolute joke. My fiance was charged $35 for his prepaid plan when they had him on…read morea $45 plan. He was supposed to be on the $35/mo plan but the associate somehow changed it. (She also said there was a $10/month unlimited plan and my fiance asked the manager about that and he said does not exist) Because she changed it, when he paid $35 it didn't activate 'his plan'. She said the only thing we could do now was call the number and get a refund that way. It would not be credited to his plan. He asked if they stole his money and if legal would have to get involved. She banned him from the store to where he is not allowed to pay his bill in store. We then had to pay the $45 to get it activated. When I went into the store to pay it (since she banned him) she let me get into his account even though I am not an authorized user. So this associate seems to not follow the rules and makes things up as she goes.

Horrible customer service, they quote you a price for a plan and phone , only to change it up and…read moreraise it 50 bucks a month !!! Rude people , not willing to help The manager refused to help , so I walked out . Save yourself from frustration, go somewhere else. I've been with A T &T for 22 years ... time to change .

They had no interest in helping me and I wanted to buy a phone. Told to go buy online. If you…read morewant to know why their service is so bad, know this. I was told they cannot access our accounts and they are a franchise not an actual TMobile seller. Also, they said TMobile is selling its locations and they are becoming franchises.

So I was in the T-Mobile next to the crumble in Cedar City and the employee that helped me his name…read moreis Blake, he is a great, great person. He was so kind and sweet and helpful and talking to me to where I understood everything and I wasn't like lost or I didn't understand. Like truly is the best. Every store in America needs a bike and Blake needs a raise cuz the way he was dealing with the other customers coming in while he was still helping me was amazing and for him being the only one there until like 3:00 in the afternoon he did such a stand-up job just 10 out of 10. She is the best ever

these guys are the best! Victor helped me so much with team. I have a really weird phone problem…read moreand they are tackling it so well 100% recommend.

I would give this place zero stars if I could. I went in on May 21, 2026 to see about upgrading…read moremy phone. The store only had a couple of customers, but not a single employee even acknowledged my presence. I was in the store over 30 minutes. No greeting, no asking if I needed help, no "we'll be right with you", nothing. They completely ignored me. I finally got mad enough I just left. If they don't want my business, I'll go elsewhere. I won't be returning to this store, nor would I recommend it to anyone.

If you still have TDS and are looking for a much improved customer service and billing experience,…read moreI highly recommend switching over to SC Broadband!!!!! You deserve SO MUCH BETTER than to continue to put up with TDS' lies, chronic incompetence, and bullying/mistreatment. TDS needs to be sued for gross negligence.

What would make me happy is if my Internet would work. We already had 7 days this month without it,…read moreno credit. Now it's out again and a tech can't come out for 24 to 48 hours. We have a new modem, a new power box thing on the telephone wire. Last time they thought it was us and it was actually upstream there was an issue with a new install going in. We shouldn't be punished because you want to expand your business.

Colby is the absolute best. Very knowledgeable, fast and fair pricing. I have used this service…read moreseveral times and always received high quality results. I highly recommend.

If you got a PC problem go to A+, Colby is fair, timely on responses & fast with his his process…read more Thanks again for the work, your the man

Did a great job of changing out the battery in my phone. Quick and easy and reasonable prices. Very…read morefriendly and professional. Would recommend for any electronics repair needs!

Best phone repair price in town! Went in and got out within 20 minutes. Highly recommend Fix N Go!read more

I upgraded my phone and was told by the representative that I'd be paying around $100/mo for my new…read moreservice with the phone upgrade included. I ended up with extra add-on services added to my line that I wasn't aware of, and Verizon customer service basically told me that I was responsible for these charges since I would have approved them. Don't do what I did and put your trust in the representative in store. Read every word of your agreements and watch what they're doing on their point of sale system. Not to mention sometimes this location will close early or refuse to serve customers before their closing time. Sometimes they say their internet is down, but they are unplugging the WiFi routers because they don't want to help people. Give your money and service to someone else.

Be sure to read all your paper work and documents before leaving the store. My dad went in to get a…read morenew phone- ended up having upgrades added to his line that he did not request or approve. When he went back the same day to return a watch he decided he didn't need he suddenly was told he didn't have the ability to change anything on our account- despite being allowed to add lots (some without his permission) that same day with the same associate and him being fully authorized to.

Ben and Cooter were extremely helpful with updating my computer. They were courteous, very patient…read morewith my questions (senior moments), kind and reassuring. They are the best at real customer service. I've warned them: I'll be sending more seniors their way. I'm really grateful to have found this place.

Oh yeah....these folks know what they are doing! Don't let their ages fool you! Eric and Gavin…read moremight look young, but they are accomplished technicians and know how to communicate with clients. My old desk top was aging out and Eric helped me select a gently used new model HP Pro-Desk Mini for home use. Gavin successfully transferred my entire digital life from one elderly tower into something the size of a sandwich...seriously, super compact, super updated and super fast. But wait! There is more! They helped me select the best Microsoft package for my personal use. I am grateful and I am actually enjoying & using this new system especially because they did the home visit install for a very modest fee....Shhhh, seriously, I would have paid double for them to hook-up and reconnect everything! It was so well executed I thought "Sorcery! Magic!!" Naww, just good old fashioned smart employees & hard work. Good Job Y'All!! And, Thank YOU!!

So you can't call the store to see if they have an item in stock so you don't waste your time by…read moregoing down there and finding the items are not in stock. You call the number and get an operator that isn't at the store. Guess I'll call T-Mobile and ATT

Go have Percy help you! He saved me over $100 on my bill and worked through two trade ins with us…read more Awesome service!

Friendly Technicians, good quality customer service, and over good local company…read more I'd recommend this company for internet

This review is purely left on an observation. I have not used these guys but today (10-13-2022) I…read morewas with my Grandma at a gas station in New Harmony and one of their employees was there and he politely held the door open for my grandma. This world needs more people like that.