I had lost a diamond in my wedding ring and took it in to Jared's, where we had purchased it 12…read moreyears ago. I was reminded that I had extended warranty on my ring, which I'm very thankful for. The service rep was extremely pleasant and helpful. The stone was replaced quickly and I also got an appraisal on it for a low price (in my opinion). I highly recommend Jareds and when you do purchase something that is expensive there, make sure to get the extended warranty. It is well worth it!

Update: the repair I had done didn't last 2 weeks. I would not recommend Jared for servicing your…read morejewelry. Or purchasing from them for that matter. As my piece was similar to what they had on display and they were not capable of providing a service that lasts. I recently visited Jared Jewelers to have a fray in my gold chain repaired. Initially, I wasn't satisfied with the quality of the repair, as it didn't quite match the original look of my chain. However, the staff were incredibly accommodating. They listened to my concerns and asked if they could take a bit more time to refine the repair. They ended up laser cutting the chain to perfectly match the original pattern, and the result was fantastic. While the experience had a rocky start, I truly appreciate how Jared and their team stood behind the quality of their work and upheld their commitment to customer satisfaction. I left feeling confident in the quality of their service and would recommend Jared for their dedication to making things right. Their team really does care about customer service!

Had to have my watch resized. The ladies were extremely helpful and super fast and efficient!!…read moreThank you!!

The staff were all extremely helpful and very friendly! They resized an inherited ring for only $50…read morewithin 6 days. The ring is polished and fits perfectly!

Highly recommend Fast Fix for jewelry repairs! Quick backstory: I took my ring to Kay Jewelers to…read morebe resized, and when it was returned, the prongs had been polished down so thin. When I asked about it, I was told it was normal. A few months later, I lost a diamond from the band where one of those thin prongs was. I decided to get a second opinion and went to Fast Fix. Tony was absolutely wonderful. He took the time to explain exactly what my ring needed and how he would repair it. He took amazing care of it, and now it looks brand new! It also feels so much more secure. The replacement diamond was matched so perfectly that I can't even tell which one was replaced. We'll continue coming here for all of our jewelry needs. They've also repaired a few of our boys' chain necklaces before, and they always come back perfect. You can tell Tony truly cares about his work, and that speaks volumes!

They were so kind, very fast, very fair. Went above and beyond for my wedding ring. Would…read moredefinitely recommend.

Aaron did an amazing job on my sterling silver Tiffany bracelet! The clasp had broken after about…read more10 years. I had it sent to NYC to be repaired through Tiffany themselves. After about 3 years the same exact problem occurred. So I sent it back to Tiffany. (At $100 a pop.) After roughly a year and a half, it broke again. This bracelet is sentimental to me so I want to keep it in my rotation. I entrusted Aaron to repair it for me. He promised and returned it to me in about a week, polished and working like new!! He did a wonderful job and I am extremely happy with his expertise and customer service!

I had such an incredible time at Crafted Rings! I love the idea of being able to create my own…read morering, and Cole took me step-by-step through the process and helped me to do as much as I could on my own. Now I have not only a cool new ring but something I can say I crafted myself! After selecting a design, the first step of the process was hand carving the ring out of wax - making the ring big enough for my finger and shaping the pattern on the outside. All the necessary tools were provided and were easy to use, especially with Cole's tips and expertise. (As someone with very limited experience with creating anything by hand, I very much appreciated this!) This step had the most amount of time allocated to it, and does require a degree of delicateness with the wax and patience with the process and with yourself. Luckily, Cole was also able to help undo or cover up mistakes (or weld the ring back together when the wax snapped - which definitely didn't happen five or six times ) Next, we used the wax ring to create a sand mold into which the silver for the ring could be poured. This doesn't take long, but prepping the mold also requires some delicate work. Again, Cole was there to help with corrections and mistakes. Since I was there by myself, I may have had a chance to be a bit more involved in preparing the silver for pouring into the mold than a group may have been able to. After the mold was ready, we used a torch to melt the silver and Cole poured the silver into the mold in one smooth, expert motion. The ring formed and cooled quickly, so within a minute or so we were putting the finishing touches on the final product. Finally, after some "pruning," sanding, and polishing, I have an awesome ring I can truly call my own! If you've ever wanted to craft something yourself worthy of being an heirloom that you could truly cal your own, or if you're looking for a meaningful gift of jewelry that isn't marked up to ridiculous prices just to take advantage of you, (OR if you just want to experience imagining yourself forging your own Ring Of Power in the fires of Mount Doom) I can absolutely recommend Crafted Rings!

You pull up to an unassuming warehouse door, not even sure you are in the right place... and…read morethen... From the moment you walk in the door, being greeted by Cole and Kayla, you know you are in for a treat. You round the corner into the workshop, with its magical blend of unique vintage decor, industrial work bench, and wax blanks on a marble square, and you know this will be something special. Creating unique handmade rings was a process like no other. With Cole and Kayla's encouragement and guidance, our experience was memorable and so much fun! We carved our rings out of Wax and when we needed assistance, Cole and Kayla were there to help. This was such a memorable experience for my daughter and I to share, and I highly recommend it to anyone who finds themselves in the Salt Lake City area! So much fun! The product is awesome, but the process was even better!

We went in yesterday to have some work done on a ring of my wife's and a watchband. We came in…read morethere was two people helping other customers. We sat there for five minutes, no acknowledgment no indication they're gonna get to us are aware of our presence. I mean, I was thinking at least they could step up and be somewhat hospitable like In-N-Out Burger or Chick-fil-A... But no, so we tired of waiting uncertain if they were ever going to attend to us and no communication on their part disappointing that the idea of hospitality is completely lost on a local business who we were trying to support. Being ignored and acknowledging and communicating is a major blunder. Right after went to dinner with friends and we're telling about the experience and they had experienced the same thing in this new location. And they lamented they used to love it the old location as the service was good and they actually did the same thing and walked out because they were not attended to.

If there was a zero, this place would get it. Spanish Fork, Rasmmussen & Co. Fine Jewelers. They'll…read moretake your jewelry, rings, whatever, ruin it and then not take responsibility for anything, then they want more money, twice of what it really cost to "fix it." Fix their pockets. These people are crooks. Don't ever do business with them!

My friend and I had appointments to get friendship bracelets here. The address wasn't listed but…read morethe lady messaged my friend the address after we made the appointment. They are located inside the Form Salon in Pleasant Grove, 661 W State St, Pleasant Grove, UT 84062. We had to wait for a couple minutes while she was finishing up with a client. There were at least 4-5 chain options in each color: gold, sterling silver, and rose gold. I wish they had the same chain options in every color but they didn't. I like the daintiness of the chains so you don't even notice you are wearing them. The lady was fast and fun to talk to. I do think they should do deals for multiple bands or referrals. The lady schedules by appointment only on her Instagram page. https://instagram.com/formedpermanentjewelry?utm_medium=copy_link It was $35-$51 per chain bracelet. She also does necklaces for $75-100 and anklets have an additional $5 up charge. She was quick, took maybe 15 minutes. I appreciated the fact that she let you choose the tightness of the chain. She then would clip and sauder the chain together on your wrist. She put a piece of leather cloth between your wrist and the chain to prevent any burns which was very appreciated.

Talk about rude customer service. Asked if they had a brand name and the girl at the cashier gave…read moreme a rude stair and ignored me. Will not be giving my business to this shop. Train your workers better

If you're ever in the market for a tie, this is the place to get one! They have every style…read moreimaginable and in just about every color, too. Since there are so many colors and shades, you'll likely be able to match to the prom dress, boys, if that's what you're here to do. The prices are reasonable and the selection is vast. Get your tie on!