So great and Kevin is very personable. He was able to fix my bumper at a much better rate than…read moreother estimates I received.

I'd avoid this place like the plague if I were you. I'm from MA and was in Frederick on business…read morefor a few months (I was hit about 2 weeks prior to heading down to MD) so I decided to wait to have my repairs in Frederick. I did a little bit of research on Google and the business seemed legit. Kevin, the owner, responded to my request and I was able to get my car in for a right front panel repair and also a bumper repair. Unfortunately, I was rear ended a month prior to this accident so my repairs were similar other than the front drivers side panel. That repair took 4 days. Anyway, I dropped my car off here on a Monday and was told it would most likely be repaired on Friday unless other issues were found. Of course, I was told they had to replace the entire rear bumper. Rather than bore you with all the details, I'll just make it brief. My car was in the shop for 18 days for this repair. Communication while it was in the shop was non-existent for the most part. Tons of excuses! When I picked it up the car was overheating and pouring out coolant like crazy. I had to have it towed back to the shop as its apparent something happened here. They paid for the cost to have it repaired which was an air bubble in the coolant system supposedly. After I picked it up again it still needed a cohesive put on the front drivers panel and an alignment, which was covered by insurance. It took 3 weeks for them to get back to me to bring it back in yet again. Typically, this would be a same day job. With Frederick, I knew I wouldn't be getting my car back the same day. Needless to say, this is the worst experience I've ever had with an automotive business in my entire life. I had to constantly stop by the shop to check on the status of my car, communication was absolute shit, and the turnaround time was an absolute joke. On top of that, now I'm having issues with my spoiler. I can't prove this is because of Frederick Auto Body, but the timing seems odd. Anyway, I'll get that looked at by a mechanic when I return to MA. I've seen some 1 star Google reviews where Kevin denies working on these cars. I had a similar issue with a used car salesman back in the day where I bought a Maserati and it was basically a lemon. Like consumers are confused where they made a major purchase? Really?! Owners will lie to save face. I very much came here for services, and the experience was very much absolute shit.

They were wonderful. They're the best. I am. They have my car in. Got it out. I was moving it. They…read morewere just absolutely wonderful.

BEWARE: David, the owner, is a liar and forced his employee to lie to me about work done to my car…read more From the beginning: Got into a minor accident that just left a crack on my bumper. My insurance recommended Modern Auto Body as their "preferred" shop so I went there for the repairs. Called me when my car was done (which took twice as long as they estimated) and I said Id pick up the next morning. Get there only to find out they weren't sure if a vendor completed a task so they had to call the vendor back out (AC refill) and will take 1-2 hours. meaning I could not take my car. I have my 3 yr old with me so this was inconvenient but ok, took my rental and went shopping to kill time. Come back 2 hours later, take my car home to find MOUSE DROPPING INSIDE MY CAR. My entire console was covered and inside the glove box. This is disgusting! How could they return a car to me with mouse droppings all over? I can understand that living near wooded areas may bring mice however how they handled it is awful. I call them to let them know what I found and receive hesitation about what "they can do for me". I was initially told they can vacuum it out. I said thats not enough. I will not drive my child around in a car with mouse droppings in the ventilation system potentially and what about the damage the mice could have done to the engine? I wanted 3 things, the car vacuumed and sanitized, the ventilation system and engine checked for damage and droppings and new cabin filter. Too much too ask? This is a 6 month old new car worth $60k. I did not trust my car in their care to have it returned with droppings from vermin inside. If you got this far, keep going. The good stuff is below. What happened next is shocking. I took the car back the same day after 2-3 phone calls back and forth, to be met with more hesitation even though they told me to come back. I was told they checked everywhere for my filter and no one has it in stock so they cant do that. They are also waiting for the adjustor to "approve it". I asked approve what? My insurance is to pay for something that happened on the auto body shops property and for a $40 filter? Ridiculous! Tim, the employee, tells me to wait while he takes it to the detailers to clean. 30 mins later or so comes back out to tell me "surprise, David (the owner) ordered a filter and didn't tell me" so we were able to replace that. I was definitely hesitant to believe that bc Tim was initially adamant that there were no filters in stock but David managed to get one delivered in 30 mins? Tim takes me out to show me how they cleaned up the car and "on scouts honor" (bc I asked again) said they replaced the cabin filter and checked the engine and found no further issues. I said ok, cool, but I would like my old filter back. Tim pulled out his phone to show me a picture. I said no, I want my old filter please. He said ok and went back to get it while I waited in my drivers seat. When Tim came back WITH David, empty handed, I knew they lied. David aggressively opens my passenger door and pulls the glove box open while having a massive attitude saying "If you want to go dig through the dumpster you can but we're not" and offered to show me the filter in my car. I asked why he has a massive attitude and raising his voice when I have been super understanding even though it was my third time there today and he starts yelling again. I told him to get out of my car. Hind site, I wish I would have let him rip the filter out but I was not going to let him yell at me. He slammed the door and told Tim he is not allowed to talk to me anymore and they both started to walk away so I got out of my car and yelled across the car to let them know I know they are liars and Tim even said "scouts honor". Tim did turn around when I asked him if he lied to my face and told me he is just the messenger. So to my understanding, David told him to lie. Thats when David charged back at me with a finger in my face yelling at me (im a 5'2 small female alone in a parking lot with two men). My husband removed the "new filter" when I got home to find dirt and debris in it so clearly they lied as the filter was old and dirty. BEWARE!!

Great place. They really care and are fair and reasonable. Plus, they do a fantastic job and in the…read moretime period they give you. I would highly recommend them.

I went to Stine's due to a hit and run. I wanted to get a quote to see how much it would cost for…read morerepairs without going through insurance. Needless to say, I dropped the car off on a Sunday night and got it back the following Thursday. The work is amazing and it looks like nothing happened. I am very happy with the work and Kenby is very friendly. The prices are great and I would definitely go back if I ever need auto body body repair and paint work done.

This location is top quality and has great customer service. The Shop is also very convenient…read morelocation. Top quality!

October 2025 is was in an accident and took my car in for repairs on left side of my car. the…read moreinsurance company of the guy that hit me covered the repairs. When the repairs were completed I found damage done by the repair company. The weather stripping was bent and replaced though it's not seated correctly. The tinting was damaged, four windows on the left side were also scratched up, driver's side mirror was scratched up-(they've replaced it). It is now 1/21/26 and I still have not had my windows replaced and re-tinted. I have sent several emails and made several calls to Mary McComas with no resolution. I keep getting excuses after excuses as to why my car windows and tinting haven't been done. "The windows are on back order, one has a chip and needs to be reordered". None of the windows should be changed to me because it was their technician that messed them up. I am at a loss as to what to do at this point. I know for a fact it does not take 3 months or more to get window replaced and tinted for a vehicle

Good honorable people. They take pride in their work and are focused on customer satisfaction.read more

Following an accident I had my car towed to Dan's initially the damage was estimated at a month of…read morework, which considering the extent, was ok. Close to three months later the car was returned. The body work was good, the car looked like new. It was identified that the brakes needed to replaced soon, they were already at the metal on metal sound stage, and started grinding the next day. Having the brakes replaced at another repair shop the following day, with that repair shop stating it never should have been released in that condition. Noticing a significant noise, the bearings also needed replacement which should have been noticed since the damage was on that wheel. TL;DR, body work is ok to good, though delayed, car condition should be checked immediately following.

Great family-owned business. Super friendly and perform quality work for a fair price. We highly…read morerecommend!

Very pleased with the friendly service and good workmanship at Diamond Auto. My wife had a large…read moredent in the side of her Honda Pilot. They provided written quote while we waited. The price was reasonable and the repair was completed and in 6 days (faster than the 10 they estimated). Picked up the vehicle and it's like nothing ever happened. They detailed the interior as well before returning the car!

The absolute worst. Kept my car for 2 + weeks for a job that was estimated to take .8 hrs. No…read morenotification; I knew nothing, much less where my car actually was after I dropped it off. Apparently they were not able to do the job and so farmed out my car to another repair agency. No reimbursement for a rental car, and I lost money not being able to get to gigs. This place is amateur and seriously impaired technically and organizationally. Steer clear at all costs.

They kept me updated and did a great job. Even gave my interior a good wipe down. The ladies at the…read morefront desk were very friendly!

I've taken my SUV to Top Gun twice now. The second time, I just needed a little help, something…read moretoo simple, really, for them, but I needed help with it. The folks at Top Gun made time for me that very day and treated me like I was their most important customer ever. I hope I never need a big repair, but I know where I'll go if I do!

Took my car to them to get looked at and to get an estimate for the damage done to the…read moreundercarriage. Ended up paying for other work to be done on top of it, but when I got the car back they had poorly put a new bumper on and didn't fix the original issue. They initially told me it would cost $100 to repair and then somehow it turned to $3-4k. The mechanic Jordan hid in the garage and refused to speak to my fiancé when he wanted to ask him questions about the repair and was forced to go through the receptionist, who although sweet, knows nothing about cars and isn't qualified to answer those kind of questions. The receptionist is literally the only reason this auto shop is getting any stars from me.