Great service and they actually care about helping out. My car is old and I wasn't sure if the…read moredamage was too expensive and the insurance would just junk it. They did the estimate for free and worked with me to get the insurance to pay for it. Highly recommend!!

USAA offered me a few options for repair after I hit a raccoon on 695 and busted the front bumper…read moreof my Jaguar XF. Chose these guys based on reviews. I am glad I did. My service rep was extremely friendly, knowledgeable and easy to work with. I was worried about paint matching -- he assured me it would and he was right-- perfect match. Took it in on a Monday, they said probably done by Friday but it was don't early Thursday. All around excellent service and work and highly recommend.

I took my banged up BMW to Kevin and Frederick Auto Body, bracing for price shock. Instead, not…read moreonly were the multiple repairs reasonable, but Kevin went out of his way to make sure everything was explained in advance, and was repaired to his very high standards. I have subsequently brought in other vehicles with less issues, and received the same high level of care and repair. Can't say enough about the high integrity this shop demonstrates, wouldn't hesitate to go back!

So great and Kevin is very personable. He was able to fix my bumper at a much better rate than…read moreother estimates I received.

They were wonderful. They're the best. I am. They have my car in. Got it out. I was moving it. They…read morewere just absolutely wonderful.

BEWARE: David, the owner, is a liar and forced his employee to lie to me about work done to my car…read more From the beginning: Got into a minor accident that just left a crack on my bumper. My insurance recommended Modern Auto Body as their "preferred" shop so I went there for the repairs. Called me when my car was done (which took twice as long as they estimated) and I said Id pick up the next morning. Get there only to find out they weren't sure if a vendor completed a task so they had to call the vendor back out (AC refill) and will take 1-2 hours. meaning I could not take my car. I have my 3 yr old with me so this was inconvenient but ok, took my rental and went shopping to kill time. Come back 2 hours later, take my car home to find MOUSE DROPPING INSIDE MY CAR. My entire console was covered and inside the glove box. This is disgusting! How could they return a car to me with mouse droppings all over? I can understand that living near wooded areas may bring mice however how they handled it is awful. I call them to let them know what I found and receive hesitation about what "they can do for me". I was initially told they can vacuum it out. I said thats not enough. I will not drive my child around in a car with mouse droppings in the ventilation system potentially and what about the damage the mice could have done to the engine? I wanted 3 things, the car vacuumed and sanitized, the ventilation system and engine checked for damage and droppings and new cabin filter. Too much too ask? This is a 6 month old new car worth $60k. I did not trust my car in their care to have it returned with droppings from vermin inside. If you got this far, keep going. The good stuff is below. What happened next is shocking. I took the car back the same day after 2-3 phone calls back and forth, to be met with more hesitation even though they told me to come back. I was told they checked everywhere for my filter and no one has it in stock so they cant do that. They are also waiting for the adjustor to "approve it". I asked approve what? My insurance is to pay for something that happened on the auto body shops property and for a $40 filter? Ridiculous! Tim, the employee, tells me to wait while he takes it to the detailers to clean. 30 mins later or so comes back out to tell me "surprise, David (the owner) ordered a filter and didn't tell me" so we were able to replace that. I was definitely hesitant to believe that bc Tim was initially adamant that there were no filters in stock but David managed to get one delivered in 30 mins? Tim takes me out to show me how they cleaned up the car and "on scouts honor" (bc I asked again) said they replaced the cabin filter and checked the engine and found no further issues. I said ok, cool, but I would like my old filter back. Tim pulled out his phone to show me a picture. I said no, I want my old filter please. He said ok and went back to get it while I waited in my drivers seat. When Tim came back WITH David, empty handed, I knew they lied. David aggressively opens my passenger door and pulls the glove box open while having a massive attitude saying "If you want to go dig through the dumpster you can but we're not" and offered to show me the filter in my car. I asked why he has a massive attitude and raising his voice when I have been super understanding even though it was my third time there today and he starts yelling again. I told him to get out of my car. Hind site, I wish I would have let him rip the filter out but I was not going to let him yell at me. He slammed the door and told Tim he is not allowed to talk to me anymore and they both started to walk away so I got out of my car and yelled across the car to let them know I know they are liars and Tim even said "scouts honor". Tim did turn around when I asked him if he lied to my face and told me he is just the messenger. So to my understanding, David told him to lie. Thats when David charged back at me with a finger in my face yelling at me (im a 5'2 small female alone in a parking lot with two men). My husband removed the "new filter" when I got home to find dirt and debris in it so clearly they lied as the filter was old and dirty. BEWARE!!

Great place. They really care and are fair and reasonable. Plus, they do a fantastic job and in the…read moretime period they give you. I would highly recommend them.

I went to Stine's due to a hit and run. I wanted to get a quote to see how much it would cost for…read morerepairs without going through insurance. Needless to say, I dropped the car off on a Sunday night and got it back the following Thursday. The work is amazing and it looks like nothing happened. I am very happy with the work and Kenby is very friendly. The prices are great and I would definitely go back if I ever need auto body body repair and paint work done.

The right rear/side of my car was hit recently while it was parked in a driveway. I've had the car…read morefor only one year. I was very upset, as I had my previous car (19 years old) for 16 years. I don't change cars often. While not a huge damage, I was worried that the repairs wouldn't result in the car looking like it did right before it got hit: Perfect. Well, thank you to Caliber Collision!! The job you did was fabulous! When I picked up my car, I inspected it. It looked like it did before it was hit. The paint job is perfect too. During the entire time Caliber Collision had my car, and up to pick up of my car, I received follow-up emails of the status of my car and friendly service. Thank you! Thank you! Great job!! If anyone is particular like me, take your car to Caliber Collision. You'll be happy with the results. And as an FYI, the other person's insurance covered the repair costs ($1,920).

This location is top quality and has great customer service. The Shop is also very convenient…read morelocation. Top quality!

Good honorable people. They take pride in their work and are focused on customer satisfaction.read more

Following an accident I had my car towed to Dan's initially the damage was estimated at a month of…read morework, which considering the extent, was ok. Close to three months later the car was returned. The body work was good, the car looked like new. It was identified that the brakes needed to replaced soon, they were already at the metal on metal sound stage, and started grinding the next day. Having the brakes replaced at another repair shop the following day, with that repair shop stating it never should have been released in that condition. Noticing a significant noise, the bearings also needed replacement which should have been noticed since the damage was on that wheel. TL;DR, body work is ok to good, though delayed, car condition should be checked immediately following.

Great family-owned business. Super friendly and perform quality work for a fair price. We highly…read morerecommend!

Very pleased with the friendly service and good workmanship at Diamond Auto. My wife had a large…read moredent in the side of her Honda Pilot. They provided written quote while we waited. The price was reasonable and the repair was completed and in 6 days (faster than the 10 they estimated). Picked up the vehicle and it's like nothing ever happened. They detailed the interior as well before returning the car!

They kept me updated and did a great job. Even gave my interior a good wipe down. The ladies at the…read morefront desk were very friendly!

The absolute worst. Kept my car for 2 + weeks for a job that was estimated to take .8 hrs. No…read morenotification; I knew nothing, much less where my car actually was after I dropped it off. Apparently they were not able to do the job and so farmed out my car to another repair agency. No reimbursement for a rental car, and I lost money not being able to get to gigs. This place is amateur and seriously impaired technically and organizationally. Steer clear at all costs.

I've used Top Gun on two separate occasions. the first, my car was involved in an accident and the…read moreneeded to be repainted. the paint quality and application was so poor that the paint bubbled and had to be repainted two more times. Their attention to detail and customer service was also not as to be expected. Recently my car was involved in another collision that was the fault of the other driver. To get the process started for a rental car before liability was assigned, Geico my insurance company insisted I started the claim with them and can be transferred. So I brought my car to the recommended shop and they started the assessment process. Without my knowledge they completely dismantled my car and told me my car was totaled. I drove home 1.5 hours from the accident - no alarms, damage to the tires, etc. Just front end damage. When liability was placed on the other driver, I decided to get my car and get a second opinion and take it to another shop. They threatened that if it was anything but totaled, it was insurance fraud, did not put my car back together to be sent to the other shop, and when a tow truck came to get it, it was insurance fraud parts and the entire front bumper was missing. Needless to say, the other shop fixed it, State Fark paid for the damages, and I will NEVER take my car to Top Gyn Collision again. They are overpriced, work is shotty and I just don't trust them.

Incredibly disappointed by work performed at Top Gun…read more I chose this shop as it was one of Geico's preferred shop (Xpress) I usually look at the reviews and make a decision based on an overall picture but man was I wrong with this shop. After getting into an incident, I had my car towed here and at first everything seemed fine but as my car sat at the shop due delays in parts which I understand was out of their control, I started getting frustrated and lack of transparency became obvious as I kept pushing for a date of when I was going to get my car back. My car was returned to me, without informing me that the window button was not working along with my lcd screen which was not even part of the reason as to why I brought my car into the shop. My TPMS sensors were also not working. In essence, this shop managed to introduced issues that were all electronic related and failed to diagnose them and are now having me deal with insurance to get those issues resolved with the Lexus dealership. They did repair all the physical damage but along the way they don't have qualify people to handle electronic issues so please BEWARE as they are now pushing these issues on to me to handle with insurance and I may be out of thousands due to their incompetence.

I was hesitant about finding a mechanic who was honest and efficient. Zach's seems to be both. So…read morefar so good.

I have been a certified auto mechanic. But there are always things which I choose not to do on my…read moreown vehicles. I needed to get a rear main seal done on a Chevy Silverado truck. Additionally it had other gaskets and lines that needed replacement that I had no interest in doing personally. After a deep dive into reviews The only One that showed extreme positive reactions was Zach's. After having the work done I can honestly say without hesitation that I have never been to a better shop, been treated respectfully, fair pricing, honesty, communication, knowledge and skill, and fully standing by their work Zach's is the best period.