I was looking for a reputable, honest and good repair shop after the hard drive on my iMac crashed. I saw the positive reviews here so I decided to come. From the drop-off to the pick-up of my computer, I could say nothing but good things. Friendly, polite, knowledgable and more importantly, they were able to get my Mac up and running once again, WITH ALL MY DATA RECOVERED!!! Great customer service, which is what you expect from a small independent shop. Julio answered all my questions and gave me good tips. Don't waste your time going to a big box store. These guys know what they are doing and are good at it. Hopefully won't need to return, but if anything goes wrong with my computer, I'll be back! read more

So, Ive been thinking on what words i can put together to describe my business experience, i came to the conclusion that i have been thinking to hard as my experience was "EXTRAORDINARY" Julio went above and beyond to exceed my expectations. I brought in a lap top of my girlfriends in which it needed major work to be done. It had a virus that wouldn't even display the home screen. He said "no problem we will do everything we can" 2 days and some hours later my lap top is in brilliant shape running like if it was new again. The work performed was not basic at all or what was just simply asked for, work was done beyond expected. He was even able to save all important info and family memories which are priceless. Also loved the fact that he keeps you updated as the process flows through and lets you know what maybe needed to be done before it is done. Business at its finest. To conclude, if you are looking to get your mac or pc fixed at a PROFESSIONAL level but ECONOMICAL PRICE then ZAP is the please to be.! Thanks Julio and you will definitely have many recommendations from me and i'll be coming back in the future if needed. read more

Zap Computer Repair - Julio Murillo and his partner. - IT Services & Computer Repair Near Me - Whittier, California

Thanks for updating my 10yr old Mac lap top Runs like new...saved me from purchasing a new Mac for at least 2 to 3 yrs... This is the place to go... quick turn round time to boot read more

I was planning on getting a new computer (laptop) after getting a virus. But instead decided to get it fixed, I was a lil hesitant at first, but I'm sooooo Glad I went to this business. My old computer wasn't just running great, but it was faster than when I first got it. I no longer needed a new laptop, and the price was pretty reasonable. I highly recommend this business, for the owner and technician was very friendly & professional. And had my computer ready the next day!!! I will definitely be back in the future. -thank you so much Julio. read more

I recommend Zap computer store to everyone. My computer had stopped working and I was in need of getting it fixed right away I dropped it off at Zap and Julio took care of it right away. He replaced my video card and added some more ram and now the computer is running great again. Thanks again for having it fixed right away and providing great customer service at a great price!!! Freddie read more

So I came earlier to see if I can get my Mac fixed and man let me tell you the guy (I didn't catch his name ) knew what already he had to do . He got my laptop up running in no more than couple of hours . Every penny worth for his services really glad I was able to find his shop . Thank you ! read more

Fair pricing and excellent service all around. My surface pro 3 was not able to function after I logged in. The screen was unresponsive and completely blue, I thought my computer was done for. However they were able to quickly fix my issue in less than a day. I will be coming here in the future for any future issues that I may have with my computers. read more

Always answers the phone, will answer any question you have and will be honest and upfront about your devices and components. Julio and his team are legit read more

Really good customer service. Very helpful and honest. Great prices. Bought my computer a few months ago and love it!!! Found my computer guy! read more

My experience working with Zap Computer Repair had been a FIVE stars experience. Julio and his team were dedicated, diligent and detailed working on my macbook issue. After Julio diagnosed my laptop, he found fluid inside. He also has a tech who has 30 years of experience fixing the issue. Also they fixed my underlying virus. Here is the a quick summary of my overall experience. Customer Service: Excellent! Julio is very good at following up and providing you an update via phone calls. Performance: As mentioned previously, they are experts on fixing computers and have a tech who fixed computers for over 30 years. If they cannot find the issue right away, they won't give up and continue to resolve the issue in a timely manner. If you are expecting to get your lap top at the earliest convenience. It depends on the issue of your lap top because sometimes it may seems like a simple issue. The problem can be more challenging than you would expect. But Julio and his team are able to fix it all. Most Impressive: Julio took two attempts to purchase a cable for my macbook in which it was one of the components my macbook won't turn on. He immediately reordered another cable when the first cable arrived later than expected. I was very impressed with his diligence and follow-up calls from him. Also he is very friendly and been in the business for 20 years in the store at Whittier. I will highly recommend anyone to his computer repair shop. read more

Awesome service! I needed a screen replacement for my laptop. Julio was honest with the estimate and the time needed to replace it. He gave me a call on updates with my laptop. Overall phenomenal customer service and great expertise! read more

Great customer service. Honest and super fast at my computer repair. I would recommend this place 100%

Wont be coming back, overpriced like most places find sonewhere else nearby this places price are a complete ripoff. Then the owner gets mad he gets called out on overpricing. Lol read more

Zap is a great computer repair store. This review is long overdue, but I came in a couple of months ago (sept?). My computer wasn't displaying images on our monitor, and of course, I was pretty nervous. But Julio was so patient so calm with all my questions and concerns. I remember it was time to pick it up, and it was 20 minutes before his shop closed. He did a great job, and when testing out the computer, it was taking a while to update, which was totally normal. And he was willing to stay way past closing hours to make sure my computer was working. Of course, I did not make him do that! But the fact that he offered, was so kind of him. He truly cares about his customers and the work he puts into their devices. I definitely RECOMMEND ZAP COMPUTER REPAIR! read more

Best place to get your computer repair...Great service....Good people....and great price...I recommend this with high honors. ... read more

Zap Computer Repair - IT Services & Computer Repair Near Me - Whittier, California

I totally recommend Zap to everyone. The customer service and knowledge is outstanding. My computer is so running so much faster and his prices are very affordable. Thank you so much!!!! read more

Best computer repair store !! Had a imac computer that wasn't working but Julio got it working again like brand new ! I would definitely recommend this business because they are very professional and their prices are reasonable! Thank you Julio for fixing my imac!! read more

I dropped syrup in between the keys on my work laptop, called this shop, & unlike others, they made a free diagnostic. There were about 5-7 damaged keys and to save money, it was requested to clean the keys. Originally, it would've taken 3 business days but with a rush fee, I was able to get it returned the next morning before work! I'll definitely be a returning customer. read more

I work from home so my computer is an important tool in my every day life. Therefore every time something fails on it I rush to get it fixed. These guys here respond faster than the police in white neighborhoods. Their customer service is outstanding! They are very clear with what is wrong with your computer, and the prices are more than reasonable. They are great at what they do here! Kudos! read more

Great service and decent pricing to fix my Mac that had spilled Chocolate Milk from my kids!

Dropped off my MacBook yesterday around noon because of spillage and it was ready to go this morning. Julio was super attentive and fast, I'll be coming back if I ever have any tech problems. read more

Encountered an unfortunate accident where my phone fell on my computer. As a result my computer needed a LCD repair. I am a full time student and essentially need a same day repair. As soon as I informed them of my situation they dropped everything to get the computer back to me within 2 hours. Exceptional service. Definitely recommend!! read more

I had been having issues with my Lenovo laptop for a few months and finally decided to have someone look at it because it just was not working, and I was on the verge of tears. My husband talked to Julio over the phone explained to him the issues and he said to bring it in, and he would take a look. I brought it in a couple hours later, as he is down the street from us, explained to him that web pages were just not loading. He gave me worst case scenario and although it sounded bad, he would let me know. I got a call back from him later in the day and he said, "well there's not much wrong with it." lol. I went in to pick it up and he explained what he did that could potentially help because he couldn't find anything that was bad or had to be replaced. Whatever he did worked! My laptop finally is working and has been for the last month since Julio did his magic! I appreciate his knowledge and honesty and would not hesitate to recommend him and to bring my other computers to him! Give him a call! read more

I hardly ever write reviews, but this place is review worthy. If you're looking for honest and professional computer services, then I highly recommend Zap Computer Repair. You won't regret it. Julio was extremely helpful and knowledgeable. He really took his time to explain the services he recommended for my laptop. Everything he promised to do, he did that and more. Totally exceeded my expectations! read more

Fast, Honest and Reliable people!!! I am the Tech at our church, I consider myself pretty good with DIY repairs with PCs and replacing phone or laptop parts like screens, motherboard, hard drives, etc.. But I went to a roadblock when I tried to repair my friends laptop, a Macbook Pro 2017. The logicboard short-circuited when I replaced the broken screen and battery. Since the Storage drive is soldered to the logicboard for these models, I was in trouble to say the least. To save the files, I needed the logicboard repaired and not just replaced and I admitted that is beyond my skills already.......The people in Zap diagnose it and after a day the laptop was back to normal. They fixed the logicboard and at a very fair price too. These people are there to help you and not just to collect the cash. Would recommend them 100% read more

My computer has been feeling like it's working a little too hard (loud fan) while not doing much. It was also kind of lagging as well. I decided I needed to get it serviced somewhere. I went to geek squad and they were sort of rude and offered a 1-year membership ($$$) and would take care of my issues, but it may be 4+ days. I'm in grad school and I use my computer a lot, so I couldn't go 4 or more days without it. I decided to look elsewhere and I found Zap Computer Repair. I called and explained to Julio what my issues were, he told me how much it would be to diagnose the issue and gave me an appointment to bring it in the following week. I dropped it off and he told me what would be happening and what he suspected was going on with my computer. He called me later on that day and told me that he needed to do a tune-up and explained how it all worked. He was very nice and patient with me, which I really appreciated! He called the next day to tell me it was ready and I picked it up and right away I could tell the difference! He really delivered on what he promised and I will definitely be recommending him to my friends and family. Amazing, timely, and trustworthy. Julio helped a very-stressed grad student have less to worry about, what more can you ask for?! read more

5 out of 5 stars!!!! This place is amazing, not only is the guy working there super nice and chill, but he always tries to help out his customers in any way he can and every way possible. I definitely recommend Zaps Computer Repair. read more

I came to ZAP from a referral. I've had both my laptops serviced and repaired here. Julio provides up front honest diagnosis and recommendations. No pressure sales and provides timely repair and reasonable prices. Both my laptops were also upgraded with Windows 10 and runs better than new. I trust and highly recommend Julio and Zap services. read more

Quick service, friendly. Had a laptop that wasn't powering up so I took it in. The repair was actually finished earlier than the promised time. They were able to get all my important files restored for me, and even cleaned it up so it looks brand new. The computer runs well so far. If I ever have other tech related issues, I'll definitely be coming here. As a note, they don't take credit. read more

After the Windows "reset" feature ruined my computer, Julio got my PC running, and faster than before in just a matter of hours. He was upfront about possible outcomes and their costs. Glad I found this place! read more

Found my way here because I have SquareTrade insurance. They initially thought it was a battery issue based on screenshots I sent to my insurance, but ZAP did some quick tests and confirmed that it was a charger issue. They charged me for service/checks + charger parts, and I was able to pick up my laptop within 24 hours. What stood out to me at ZAP was that they followed SquareTrade's ridiculous requirements for reimbursement, so that I could get reimbursed the full amount I paid directly to ZAP. Just a note that ZAP doesn't take credit cards so I had to use my debit. read more

Dropped off our computer in the morning and they had it ready by end of day. Great customer service. Really appreciate it!

Thanks for saving a teacher! I took my laptop in because the district assigned hotspot was not connecting to my computer. Zap quickly resolved the problem. Now, I can get back to online instruction. Thanks read more

I will forever be grateful to Zap computer repair because without them my flash drive would have not been saved! It broke this morning, I called them and they were very helpful! Not only did they gave me a reasonable price considering the damage to my drive, but the person who assisted me was very patient and took the time to explain the process. My flash drive was repaired and I was able to recover my data. Thank you so very much for your excellent service. I highly recommend them! They are honest and offer great customer service! read more

Who ever is reading this review ! YOU HAVE TO COME TO HERE ! I got amazing service ! they helped me with so much and they knew exactly what they were doing ! they have fast quick and easy service julio knew exactly what he was talking about it I had full trust in him when I gave him my laptop and I didn't even bother to hesitate. i know for a fact if i have any problems with a computer/ laptop im coming back here for sure and i'm also going to recommend people to come here as well! thank you julio ! read more

They do a good job fixing the computers and laptops , but man they are expensive. Don't try to bargain cuz dude won't budge, who cares if u a regular either. read more

My boyfriend came in to get his laptop checked out since it stopped working, the guys were super helpful in getting this resolved, it was a one day turnaround and called before hand to get approval to go ahead and do what was needed to get it up and running again. Also gives great deals on future deals as a returning customer. Def will be back and highly recommend! read more

After my 3 year old MacBook Pro decided to take a dive, I came to Zap Repair. The motherboard and hard drive were both fried and needed to be replaced. Just graduating and moving back home my finances weren't the greatest. Julio was extremely patient with me and really helped to give me a great deal, he truly went above and beyond and I'm forever grateful! read more

My whole hard drive crashed, I didn't think I would be able to recover any pictures. Julio at Zap Computer Repair repaired everything, installed a new hard drive, and recovered all my photos. He updated me every step of the minute and left out no missing information. I'm a full-time college student so I needed my computer fixed quick and it was fixed super fast and at a VERY good price, compared all other places I compared prices too. I'm definitely coming back here if I have any other computer issues! Thank you! read more

Zap Computer Repair - MacBook Pro - IT Services & Computer Repair Near Me - Whittier, California

I got great, fair service. The tech was very real and wanted to do what he could help me out. Definitely great place! read more

Zap Computer Repair - IT Services & Computer Repair Near Me - Whittier, California