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    ZAP Smog Test Only Center

    4.0 (129 reviews)
    Closed 8:00 am - 6:00 pm

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    SMOG COUPON from CROWN SMOG

    HIGHLY UN-RECOMMENDED!!! DON'T GO TO THIS SMOG PLACE! I arrived a 7:50 a.m. to be first and the owner hadn't shown up at 8:15 a.m. when they were supposed to open at 8 a.m. So, I left. I took time off the morning from work to get it done. I called at 8:30 and the owner said, "I was late.". So, I went the next day (today 3/20/26) again at 7:50 a.m. and the owner showed up to open at 8:10 a.m. and walked over to me sitting in the car and said it will take him 15 - 20 min to open. I said I thought that you opened at 8 and I told him that I was there yesterday, and he cut me off and said if you don't like you can leave. Not sure if he was sleepy or maybe drunk. So, I left. Very rude with an attitude. I found a cheaper place at Crown Smog at 11338 Burbank blvd in NH. They have a coupon for $34.99 - Done!

    A coupon

    good service but if you have the coupons present it before service or it will not be honored. no exceptions. you're welcome.

    Steven S.

    This place is great. Super fast and friendly. Zaven greeted me, got me in right away, the test took 10 minutes tops, and I was on my way. Would reccomend this spot for a quick easy and friendly smog check.

    I didn't plan on leaving a review at all, until the owner responded to my private SquareUp comments in just as insulting and combative a manner as he had in person. Hopefully this review saves other people from having to deal with this person. I went for a smog check yesterday. A quick search showed solid reviews, and I came across a coupon on the website. I go in, get my smog. It's a one-man operation; he's gruff, but cordial. He's very busy at the time, so I leave and come back later. After a short wait, he gets started on my smog. He gets it done relatively quickly and informs me he's finished. When I approach his desk, I pull out my phone and inform him that I have a coupon from his website. The man shakes his head and says "No." I asked, "You really aren't going to honor the coupon?" He laughed at me and again said "No." I asked him why not, and he said "You have to print and show it before." I pulled up the website and showed him that all it says is "Must Present smog coupon in Mobile or Print format." So phone should be fine, and nowhere does it mention that I must show it before the smog. He argued with me, talked over me, was rude and aggressive. I've never been so angry with the way someone treated me in my entire life -- I couldn't even get a word in and had to ask him multiple times to let me finish my thought. He told me he was going to give me $5 off; I told him I DIDN'T EVEN CARE ABOUT THE MONEY. The coupon was the least of my issues at this point; it was how rude he was to me and the fact that he didn't even offer up an explanation for why he wasn't going to honor the coupon displayed prominently on his website. After looking through some reviews, I now see that the coupon is effectively a scam he uses to get people in the door, and then he finds different ways to not honor it. He told me no one ever presents the coupon after he does the smog (which was still before I had paid, generally the time I have always presented coupons); if you read through the negative reviews, it's obvious he's a liar. He tried to lecture me about business, constantly repeating the same things over and over. At one point, he stopped me and tried to explain to me how to buy cable TV and internet. It was an unbelievable interaction. All I wanted was to be treated with some modicum of politeness; when I told him as much, he told me he wasn't being rude. I repeated back to him, verbatim, what he said, and he said "Sorry about that but I'm not rude. Some people come in and they say I talk too fast, or I don't listen," and so on. "Do you really think that's an apology?" I asked. He literally explained to me all the rude things he does and how people think they're rude, but that they're not. It was insulting. Apparently everyone who interacts with him is wrong, and he's the correct one. I told him multiple times that I'm not an argumentative, angry person, and that I didn't want to leave him a poor review, I just wanted to be treated with respect. After him interrupting and talking over me some more, I just begged with him to take my money so I could leave this interaction. I'm sure you can guess how many more times he proceeded to interrupt and attack me. I spent well over a decade working in restaurants, and if I ever spoke to a customer the way he spoke to me, I would have been fired on the spot. He was aggressive and obnoxious. I told him multiple times that it wasn't about the money and I don't care if I have to pay full price. If he had been kinder and explained from the get-go how things normally worked, I would have been more understanding. Instead, he was insulting. I received a text from his business asking me about the interaction; I responded with how I felt. I did not plan on making this public. But I've included a screenshot of his response to that private feedback, in which he accused me of having a "weak personality." Needless to say, I won't be returning.

    Julie T.

    They are STAR Certified! Super fast, super nice, good price. Glad I went here. Just drive up all the way to the station and you're set :)

    False advertisement.

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    3 months ago

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    2 years ago

    I have been coming here for a long time now and every time this man. Has been professional, thorough. No Fuss!

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    5 years ago

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    2 years ago

    Fast service, super nice person greeting and running the test. Couldn't be easier when you need to dash in while running errands.

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    6 years ago

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    3 years ago

    Super clean garage, fast and reasonably priced. Efficient and considerate owner - Thanks Zaven!

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    3 years ago

    Although my car didn't initially pass, had to change a part and come back! Hopefully the next time i bing it back it'll be good :)

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    9 years ago

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    3 years ago

    Very quick service. Very friendly. Zaven got me in and out in 5 minutes. Great price.

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    7 years ago

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    Page 1 of 4

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    Review Highlights - ZAP Smog Test Only Center

    I have to give Zaven and ZAP 5 stars even though he failed my car the first time around.

    Mentioned in 14 reviews

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    Universal Smog and Repair - One of these mustachioed men might be Jack...!

    Universal Smog and Repair

    (154 reviews)

    North Hollywood

    I've been bringing my cars to Jack at Universal Smog & Repair for the past 18 years, through three…read moredifferent vehicles, and I can honestly say there isn't another mechanic I trust more. Jack is one of the most honest, hardworking, and genuinely kind people you'll ever meet. His integrity is unmatched. A few years ago, when my last car was on its last legs, he could have easily taken my money to keep repairing it. Instead, he told me it wasn't worth it and that if I were his own daughter, he'd tell me to sell it and move on. That conversation alone speaks volumes about the kind of person he is. As a woman, it can be intimidating trying to find a mechanic who doesn't talk down to you, overcharge you, or leave you out of the conversation. Jack has never made me feel that way. He takes the time to explain what's going on, answers every question with patience, and always recommends what's best for me, not what's best for his bottom line. Honest mechanics are hard to find, and Jack is the real deal. His son Michael is following right in his footsteps. He's incredibly kind, thoughtful, and truly understands what customer service means. When my car was totaled in an accident and towed to their shop, Michael stayed after closing to make sure the tow truck arrived safely and that I had a ride home. He absolutely didn't have to do that, but he did anyway. You simply can't teach that kind of integrity and compassion. If you're looking for a mechanic you can trust completely, Jack and Michael are it. I recommend them to everyone I know.

    I stopped by near the end of the day to ask a quick question and get a general opinion on an issue…read more The owner was in the office and when I greeted him, the interaction felt very unwelcoming and rushed. I understand shops can be busy, especially close to closing time, but the tone and attitude made it feel like I was inconveniencing him just by being there. Because of that, I decided to leave and not return. First impressions matter, especially when it comes to trust and communication.

    ZAP Smog Test Only Center - smog_check_stations - Updated August 2026

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