This was our first trip and an okay visit. We got chicken strips and crinkle-cut fries. The chicken fingers were alright, with fairly crispy breading and a juicy interior. The flavor of the breading was fine. We liked it with the sauces. We tried the "sweet & spicy" & the "teriyaki.". The fries were mostly crispy and were topped with what tasted like seasoned salt. It worked, but was a bit too heavy for my taste. My favorite thing was their drink machine because it allowed you to mix a lot of options. The gentleman working the counter was friendly and helpful and the interior was more visually pleasing than Taco Bell or Chic-fil-a. I'd say it's a solid option if you want chicken fingers. read more

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I saw the ads for their new lemon pepper chicken as was very excited to try it out. Wrong. We both ordered the LP fingers and they were basically inedible. There is so much seasoning it makes them super salty and almost bitter. I know the first ingredient in most dry lemon pepper is salt but WOW. Swing and a miss. The rest of the meal , fries were half seasoned and half missed the shaker, slaw was nothing special. Texas toast was done very well! Drive thru service was fast and friendly and of coarse it looks like every other fast food restaurant. We live in the chicken capital of the world so you have to bring your A game . read more

Everything was salty. I don't know how this is the best chicken in the area. People from Texas don't do it. read more

Zaxbys - 4 piece meal Chicken with coleslaw - Fast Food Near Me - Bentonville, Arkansas

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I was a bit undecided on what I wanted for dinner this evening. I ended up choosing Zaxby's and what a good choice this turned out to be! A very friendly staff member named Alex waited on me. He was friendly, professional and helpful. After finishing my meal, we engaged in conversation for a while. Very friendly person and easy to talk to. He made my experience even more enjoyable! I ordered the four piece chicken fingers dinner. The meal comes with French Fries, cole slaw, Texas Toast, and a fountain beverage. The French Fries are crinkle cut and healthy sized. They also give you a moderate portion of fries. Chicken Tenders were fresh and tasted great. What made them better were the variety of sauces available to dip into. I chose the Zaxby's sauce, spicy sauce and tongue scorcher. I loved the Zaxby's and spicy sauces the best out of these three! I ended up using extra of these sauces. I found myself dipping the fries and toast into these sauces. I also had unsweetened iced tea. It was good but I've had better at fast food restaurants. I liked how they have the Coca-Cola style machines you typically find in movie theaters and some other fast food restaurants. It's the style of computer screen with push button choices with many different sodas. The sodas from this type of machine usually taste so much better. The interior of the restaurant was clean and it impressed me that Alex was cleaning and keeping busy. I also like how they have half-booths (for two people) to sit at. The dining area has a nice vibe. Overall, I enjoyed my experience a lot here. I will make sure to eat here once more before I return home from my adventure. Wish they had these in Colorado! If you haven't been, I highly recommend checking them out! read more

I ordered a house salad at Zaxby's, but the tomatoes were mushy and the cucumbers appeared to have been previously frozen. The chicken was overcooked, which was disappointing. read more

The drive through is horrible ... trucks well not make it by without scratching your wheels

I am in town for business. Back in Texas, I have had consistently good meals. Today I ordered the traditional wings. Buffalo Garlic and Teriyaki. Both sauces have really great flavor. The wings themselves is a different story. They are very small, my pointing finger was longer than all of them. The wings were also over cooked. The buffalo wings also had very little meat on them. My coworker ordered boneless wings and they were also over cooked. Very dry and chalky Before leaving the store, I informed the manager that the wings are being over cooked. I also informed the the sauce added to the wings is perfect and have really good flavor. Since the wings are smaller, he needs to adjust the cook time. It would be wise to taste test a few on different cook times read more

Zaxbys - Buffalo Garlic Teriyaki - Fast Food Near Me - Bentonville, Arkansas

My sandwich was awful the chicken meat it's self actually crunched when bitten through. Nit the outer crust but the meat the gave me choose if any sandwich I got the tenders they were ok but the bread was little soggy. This is second time at a zaxby's now on never again list. read more

Tried Zaxby's for the first time tonight. I ordered the grilled chicken sandwich. It was ok. Nice sized. Pricey. Three stars.

I love this place. Always clean, workers are friendly, and the food always hits just right. Keep up the good work!

So on many occasions I have eaten at this place. Today the service at the register was great. Food came out promptly. The chicken was hot and fresh. I ordered a house salad with fried chicken. Weeks after a romaine lettuce recall they still do not have romaine back in the salad. When I asked they said that the salad is being made with green leaf and iceberg. Actually, it was all green leaf. I saw no iceberg lettuce. This is a chain restaurant. I would expect that they would find a way to notify the customers of changes like this without the customer inquiring. Signing or something. Salad looks better that it tasted. May 7th I decide to give them another try. We ordered 2 salads a Zensation and a House with fried chicken Both salads were delicious. I was disappointed after paying over $2 for a fountain soda they have no Minute Maid Lemonade or Light Lemonade in one of those mega machines that offers tons of flavors. Must be harder to manage than limited flavors Stopped by Zaxby's for a couple of House salads with friend chicken. The line was incredible slow. When they took my order they were friendly. And then I waited some more. I ordered 1 of the salads without tomato and cucumber. Hubby does not like either. Needless to say when I got the salads home I had to pick the tomato and cucumber off the salad. Not the best salad I have ever had from here. Actually disappointing because usually the salads are pretty good. Maybe it was just a bad time of the day. Just have to try again anot read more

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This is a great place for tenders and I love the sauces they have to offer from here. The chicken chef salad is also great. It's a meal by itself. If your looking for a great chicken fast food place you stop here. Be sure to get the garlic dipping sauce. It's good read more

I got 10 wings, a side of fried cheddar cheese nuggets, and a drink. $24? What adds insult to injury is how bad the food was. Im not opposed to paying more money to getting quality, delicious food. You almost have to go out of your way to make food this bland and overall terrible. This is my second trip here in six months with the same results. I will never go to any Zaxby's ever again. read more

Chicken was soggy and old tasting. Coleslaw smelled funny, and toast was barely toasted. The lady at the window was not friendly at all.

Most of Zaxby's is fried chicken but I went with the Cajun Club chicken sandwich, which arrived grilled (not fried) with a small stack of crinkle cut fries. Surprisingly good with lettuce, tomato, two slices of cheese and their "Zax sauce" I understand is a buffalo-ized ranch dressing. The fries were nice and crispy and topped with a sprinkling of a pepper salt. Delish. I managed to eat the entire sandwich but resisted half the fries. Yay, me! My lunch companion had the Zansation Zalad, which looked good with a lot of lettuce and pieces of chopped fried chicken and the Honey Sesame dressing. Drinks are available via a Coke fountain and I drank at least a half gallon of the yummy Minute Maid "lite" lemonade, refilling to go. Lunch for two was $16. If I'm ever in the mood for another chicken sandwich, I might come back to Zaxby's. read more

Zaxbys - Fast Food Near Me - Bentonville, Arkansas

Have eaten here several times. The chicken has always been hot and how do not enjoy Texas toast and Zack's sauce with your chicken. Cobb salad was fresh and there is plenty of it. The coke machine is one that has the ultimate selection of Coke products so you can mix and match to your hearts content. read more

I asked for an extra sauce, I was charged for an extra sauce, I did not receive an extra sauce read more

Zaxbys - Fast Food Near Me - Bentonville, Arkansas

Very patient with us. "Can you change..." about 3 times can get on anyone's nerves but thankfully the person who took our order was a pleasure to speak with. read more

I looked at the reviews before coming here and I was hesitant. BUT, I thought it was pretty good. You order at the cashier and then they call your number for you to come get it. The wait for our food wasn't too bad. Customer service was pretty good as well. I liked the inside décor/environment because it was decorated somewhat nice for a fast food restaurant. At least it is different then your typical fast food/casual dining place. I ordered the Grilled Chicken Sandwich and it was good. My husband ordered the Chicken Finger Sandwich and liked it as well. My daughter had the kids meal and ate it all, so I think she liked it haha. My husband and I split some boneless chicken wings and they were good, I love me some chicken wings haha. Overall, I would go again. read more

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Best fast food salads are at Zaxbys!!! Love the Zensation which is a limited time offering. read more

Oh yeah, I almost forgot to write about Zaxby's. I heard about this place from my coworkers and how they make a pretty good chicken sandwich. I think to myself, great... another chicken sandwich place. Haven't we got enough of those? I've already seen Chick Fil-A in the area. At first glance, the menu looks like it's filled with the usual chicken strips, wings, and sandwiches. But when I finally had my chicken sandwich, it was completely not what I expected. Instead of the boring burger bun, it was 2 pieces of "Texas toast" which has basically bread perfectly grilled with a ton of butter. In between, there were 3 pieces of crispy chicken strips with their "Zax sauce" which tasted like a combination of buffalo and ranch sauce. Yeah, it looked odd at first but once I took my first bite, I destroyed my sandwich and fries in no time. Check out the pictures... my mouth is watering just looking at it! read more

Zaxbys - Fast Food Near Me - Bentonville, Arkansas

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As far as fast food is concerned, this was a juicy and tasty chicken sandwich! highly recommend.

Worst customer service! ordered extra crispy fries & like always not done right! we called and asked how to fix this. Eric told us to order fries burnt next time! how rude! sure hope he wasn't a manager! we were never rude we was very polite. not good service at all! read more

First and last time at Zaxbys! .25 cents for every Zaxbys sauce? Can't even try one for free? Rude staff when asked politely just for one to try. We ended up ordering anyways to try it and at the point we found two hairs in my wife's food upon first opening up the sandwich we decided to just leave. Disgusting place. read more

their signature chicken sandwich is GARBAGE. especially the spicy one. People in drive through are rude... didn't even ask if I wanted sauce so I forgot and now my fries are dry... while my sandwich is all soggy because the "spicy" just means drenched in terrible hot sauce read more

Zaxbys - Fast Food Near Me - Bentonville, Arkansas

The food was okay tasting until I noticed ants on the wall now I want to VOMIT!! So unclean so nasty and disgusting. I would rather lick the floor at chick fil a then eat here again. read more

Zaxbys - ANTS - Fast Food Near Me - Bentonville, Arkansas

I've stopped in off and on over the years. I've consistently had good experiences. Stopped by the other night and picked up a couple of their grilled chicken cobb salads. They both looked fresh and I have to say that mine was pretty tasty. I know it's just a salad, but a good one can be hard to find in a drive-thru. So thumbs up on a great salad. read more

No good quality of food has declined significantly in recent times. Sloppy fries, dry and bad tasting chicken, food just shoveled into the box at drive through like gardening mulch. Also no longer good value as food portions are half what they used to be. Paid $15 bucks for two lunch meals not wort two, even the soda was bad. Service poor felt like I was doing them a favor. For people in Bentonville you have better and more options than ever, suggest try them, you will get better value and quality. Zaxby's have lost their way. read more

they forgot my kids grilled cheese and gave him chicken tenders instead and didn't even give him fries. there was 2 fries in the box. this shouldn't even get a 1 star read more

I typically LOVE this zaxbys. food is amazing every time. however, I'd say probably 75% of the time they forget my sauce. I don't want to sound nit picky, but their sauce is my favorite thing on the menu, and so I look forward to it. that's on top of me paying for extra sauce every time I visit. I've worked fast food, and I have no idea how they can be so consistent in forgetting sauces. I understand it's not a big deal, but I feel like I get let down almost every time I come through. read more

I was so SO EXCITED when I saw there was a Zaxby's while staying here in Bentonville for work this week! I had only seen them back in the south, specifically Savannah, Georgia and parts of South Carolina. They actually chop their salads here!!! Honestly, I LOVE their House Salads with the fried chicken, fried onions and cucumbers . There's actually something about the exact mixture that makes it taste PERFECT! Also, the Zaxby's sauce is amazeballs! I actually feel in regards to their fried chicken and house sauce that they trump Chic-Fil-A in taste and just the right crispiness! Also, I like the actual restaurants, as they are always decorated with vintage pics and memorabilia. read more

Zaxbys - Hands down my favorite fired chicken salad on the planet! I love Chick-fil-A, but Zaxby's is better IMO - Fast Food Near Me - Bentonville, Arkansas

I ordered wings and things tongue torch and was ready to pay what lady said at drive thru then when I pulled to window to pay gave card to lady and was told manager gave me a 10% discount. I'm guessing it was because of my navy veteran hat I had on. Thanks again and GREAT customer service today read more

Several months ago I went through and ordered something to eat at Zaxby's and when I got my order the box had honey mustard all over the outside and it got on my clothing. I mentioned it to the manager and she told me to come in anytime and she would replace the meal and she was really sorry that it had happened. Fast forward to today and I finally remembered to go by to get that meal and she completely remembered me! Great customer service! read more

Bypass this place and go to Raising Cane's ASAP! I paid $8.82 for a four finer combo and the fries were awful! Way over priced and quality of food is not up to standard! read more

During lunch time rush, I came inside to place a to go order since the drive thru was wrapped around the building. Despite having at least 10 people behind the counter and in the kitchen, order were coming out painfully slow. For a limited menu, I'm not sure why it would take 15-20 minutes to put four chicken fingers and some fries into a box. Food was good as usual, but I would avoid this location at lunch. read more

Not a fan. I resort to it sometimes because I want a quick wing or nugget, and don't want to hassle with Wild Wings, and don't want to fight the traffic getting to Chick Fil A. Nothing is terrible on the menu, but nothing is really any good to me. Wings are tiny and overcooked every time I've been there. read more

Zaxby's is a staple, go-to lunch venue for me. The food quality here is superior to most fast food chains and the selection is great. Try the teriyaki sauce if you dare, it's pretty addictive. I personally recommend the Zalad with blackened chicken. Something else to consider here are the catering items. We've purchased salad trays that are essentially a carryout salad bar and the setup is terrific. Add in a tray of wings or strips, and you'll have a far better (and cooler) lunch than those stacks of pizza everyone else seems to bring to events. read more

I was at the zaxbys off of J St., bentonville last night March 25. I hardly ever eat at Zaxby's but last night I just went since it's close to home. I went in and the place was nasty, sticky floors and a employee standing there doing nothing. I placed my order, and waited for about 30 minutes when there was no one there. In the mean time while I was waiting another customer came up and got his order, he was standing there for a few minutes for someone to help him. A zaxbys employee that had his hair in braids came up and helped the guy. I don't know what happened but I heard the employee call the customer a A-hole. A manager came up and started stand up for the employee, and I got up and told the manager what happened. The customer service at this place is terrible, I will not be going back. No matter what how a customer acts there is no reason for a employee to call a customer a A-hole. The food I got was terrible, it tasted like they soaked it in salt. read more

Similar to Cane's, but with a little more variety. I really like the grilled chicken salad which has lots of fresh, leafy romaine, diced cucumber, and tomatoes and lean, well-seasoned grilled chicken. I much prefer the salad to the similar version at Chick-fil-A. I also like that the salad comes with a side of Texas toast. The fried chicken fingers and fries are very similar to Cane's. This is a good place to stop in for a quick, fresh chicken lunch. read more

Terrible service. Waited 38 minutes and still didn't have my food. When I complained they made it out to be my fault saying that they called my number. Makes sense that I would hear my number and ignore it, not like I was hungry or anything. Manager rude. Never returning read more