I have not been to Zaxby's in years and this was my first visit to the Zaxby's in Brunswick next to the Publix shopping center. I placed my order using the app, and I had a much better experience this time around. I seem to recall that I was unable to use a gift card either on the website or on the app previously. It's now very easy to load and save a gift card to use on the app. Being that this was national wings day, we received 10 free wings for a $15 minimum purchase. This was our incentive to come to Zaxby's today. We picked up our food through the drive-through, therefore I'm unable to speak to the interior dining room. The food was ready when we arrived. Overall, everything tasted good. The wings tasted fresh and spicy. The chicken sandwich was fresh and flavorful. The chicken fingers and fries toasted hot and crispy. Based upon the taste and temperature the food, we would definitely consider returning to the Zaxbys in Brunswick sometime in the future. Cheers read more

One of the worst Zaxbys I have been to. ordered a curbside, got there and waited 30 minutes with no one in the drive thru and still had to go around the drive thru to get my order, and my food was cold when I received it. Very disappointed. I would drive 30 minutes to the location on the island before coming back here. read more

Slow service, but was not the worst of it! The food was horrible! I ordered a fried chicken salad. Did not get that since it was takeout. I didn't realize I got home, none of the ingredients salad was on there. The chicken seemed more grilled than fried, which is what I ordered or they just didn't fried enough. I've eaten that a lot of Zaxby's and I just moved to this area in December. I rarely eat out anymore because I'm retired. But I was in Brunswick at a vet appointment for my dog and decided to get a salad to take home. That was the worst $14 I ever spent for a salad and drink! There was nothing on it that was supposed to be. It was lettuce and tomato and chicken. I will never eat there again! read more

The on line ordering has been down for around a month. I couldn't order a month ago and found out when I went in the system was down and online discounts can't be given in store. OK sometime happens. Tried to order again yesterday. 3 cards would not work. Called again and they said it had been up and down even yesterday but is working. Told them they were wrong. They would take my order in store. Told them it would not give me the $10 sale price and they said sorry. This seems deliberate. Can't use points or get the online deals. Why have these programs if you can't use them? read more

I've been to this location about 2 or 3 times, typically when traveling north on 95. Our food is consistently good! The staff are usually pretty friendly. The drink station this recent trip was a little messy. I liked that they were playing Christmas music in their restaurant! What could use some work is the area around the restaurant- lots of trash in the parking lot and grass! read more

I'm out! I have not eaten here in months because of an issue the restaurant is having. However, I was really craving hot honey mustard wings. I got a traditional wings and things. I couldn't tell there was any sauce on them. You used to give enough sauce so there was a pool under your wings. This has been the case the last few times I have eaten here. Also, the fries were cold and not completely done. I won't be going back. What's the point if the one thing that drives me there is not even distinguishable on the plate? read more

Chicken sandwiches, salads, fingers and that type of stuff. They don't have actual chicken like KFC or Popeye's. Anyway it tastes pretty good and is never as crowded as chick filet, and it's open on Sunday. read more

Cold fingers and not good customer service at all. I love Zaxbys and this was why we left the interstate to come here. Off the main road, sits this familiar place. That ends at sight. The fries were warm, fingers stone cold........disgusting! So, toast and sauce for my $10 dinner. I'll never be back here again. Do not recommend this place. read more

Background I was stuck in Brunswick running errands and they were conveniently located in between two of my stops. I hadn't eaten since the day before around noon and I was feeling a bit peckish, so I decided to swing by for an order of their loaded fries. Exterior No stars deducted for this, but I've gotta say - the people at this Zaxby's do NOT love your car. I don't know how many times I've seen people 'jump the curb' or scrub their rims turning in either entrance and I finally joined the club the last time I visited. Lol. Whoever designed the entrances needs to be horsewhipped for not simply widening them so that they flare out instead of being such sharp right angles. Interior Didn't venture inside so I can't comment. Food I ordered loaded fries with light ranch dressing. I requested light because I've had this before at three other (metro Atlanta) locations and they were super heavy handed with the dressing. I also noticed that the chicken portions have varied WILDLY among locations. My first order was a thing of beauty. Ultra filling with tons of chicken. My last order, not so much. My food was ok but definitely could have been better. There was barely any chicken and the fries were not even hot enough to fully melt the cheese. But the biggest issue was the team member thought light ranch meant 'no ranch' because there wasn't any. They were DRY! And the drive thru line was way too long for me to get back in line to get some. Lol. Price / Value When they prepare these right - it's an excellent value and you're gonna know because when the hand you the container, it will put a crook in your wrist. When they break up what looks one tender and charge you $10 for a bunch of fries, a thimble full of bacon and some cheese - it's less of a value. Customer Service The associates were polite and seemed to be doing their best to get orders handled in a timely fashion. Overall I would try them again, but would dine inside to see if the quality control is better or I'd order another item. I still can't believe they got rid of the Zaxby's club. Everyone I know says that was their favorite sandwich. And yes, I know you can still 'kinda' build it based on another Texas toast sandwich but it's way more expensive that way and it's such a pain - the associates seem to get annoyed. read more

First time trying Zaxby's. Waited in line THIRTY FIVE MINUTES for drive-through kid's meal. For $5, my child got 2 chicken fingers, handful of fries, TAP WATER (that they never explained would be tap, and I threw out), and 2 goldfish graham crackers. Apparently the graham cracker "dessert" in a kid's meal doubles as a "prize" because it's all you get! Will not be back. read more

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Anytime I'm in the south I'm going to Zaxbys... no questions asked. This last trip to Georgia was no different; the food was delicious... I'm a bit biased. The customer service was good; my order was made incorrectly the first time so they quickly re made my order. I knocked off toe stars for cleanliness... the place was pretty bad; floors were sticky, drink counter dirty, trash everywhere, tables were sticky, dirty, and just not a nice place to sit down and eat. :/ I was disappointed because I had brought a colleague who had never been-he enjoyed the food but said the restaurant could have been cleaner. read more

Zaxbys - Fast Food Near Me - Brunswick, Georgia

Worst Zaxby's ever. Ask the drive-through order taker for honey mustard instead of Zack sauce. She told us she could not do that that we would have to pay $.25. I asked her why since I did not get Zack sauce and she said we don't have a way to do that. My husband paid her the quarter and she cussed at us and then dropped it in his hand. Normally have a great experience at Zaxby's where we live but this was the worst Zaxbys. When we got our fries there was only half of a box, normally we have so many fries we can eat them all. read more

Zaxbys - Half box of fries we received. - Fast Food Near Me - Brunswick, Georgia

Just want to give a shoutout to Ms. Laura H at the Altama zaxbys in Brunswick. She must have been helping train a new guy on the register and I think she demonstrated a lot of patience and attentiveness with him. She walked him through a special request for all flats and the removal of a extra charge on a drink. Right behind us was a whole ball team of high schoolers and it looked like she took care of them just as well. I just really appreciated the care and effort she was giving. It was a nice experience and I hope the manager gives her some props. I see you girl! read more

Zaxbys - Receipt - Fast Food Near Me - Brunswick, Georgia

Great customer service. Everything came out fast and hot. Cooked and taste fine. I order fried mushrooms and wings and things. I went through the drive through. read more

Zaxbys - Wings left from my wings and things. I ate the chicken tenders so fast. - Fast Food Near Me - Brunswick, Georgia

Chicken was barely cooked through, not crispy at all but somehow VERY SALTY. After I ordered I realized I forgot to ask for ranch. The person at the register said he was going to "give" it to me, but I ended up paying for condiments. Service was sub par, I Do not recommend. read more

I got food poisoning from this place, not sure if they wash their hands prior or what? I walked in my first time looks like a hybrid sit down/ fast food mixture. The menu is ridiculous how can you fit 700 calories into a salad and have a regular meal be 1600 calories? The staff was very nice and helpful I walked up to the counter and ordered the wings with buffalo sauce. Not sure why they give you a piece of toast to go with your meal and French fries, double carbs isn't a bad thing but the restaurant could have more choices maybe Mac and cheese, fried okra, etc. Waited a minute for my food to come out, wasn't sure if the wings were cooked all the way because I was hungry and didn't notice the pink/undercooked meat till after I was done and the bone was exposed. The food and everything was mediocre nothing special. I would rather go Chick-fil-A for my fried chicken sandwich and chicken fix. Won't come back. read more

Why can I never get extra seasoning on my fries? That seasoning is THE best thing about Zaxby's, I request extra every time, and they still seem to give me exactly the same amount as the others with me. I'll pay for it! Please! Just someone tell me how to get extra seasoning on my fries! I want to SWELL from the sodium! Other than that, nothing special or awful about this place. It's busy during lunch, but they keep it clean and get you your food fast, hot, and accurate (minus the extra seasoning lol) read more

I know things are different with Covid but every time I stop here now the drive through is backed around to the entrance even at 3pm. The fries have consistently lacked seasoning at all over the last six months or so and the last two times my sandwich was hard as a rock and cold by the time I got home. (Less than four miles) read more

Poor service especially for the price. Ordered the Caribbean jerk sandwich and got a chicken sandwich with mayonnaise on it.....very disappointing. read more

I went in to pickup a doordash order, my order was not ready yet, and as i was waiting, I was harassed by a hideous child looking man with long dreads, he is usually cooking in the back. He was yelling at me through the window and stuck his tongue out and shook his head around at me. When I yelled back to defend myself, he laughed. The girl at the counter was so sweet and just trying to get me the food. He had also done the same to my frjend the night be before yelling at her and asking for her phone number. Do not go here unless you know for sure he will not be cooking your food. Have a terrible day zaxbys chicken maker boy. read more

I used the drive-thru window. I ordered a house salad with no CHEESE! I get to the window and before I leave the window I check my order. There was cheese. So I gave her back the salad and told her what was wrong. She apologized. Now I saw through the window that she handed the salad back to someone on the food line in the back. So when my supposedly new salad was handed back to me I asked was this the same salad or a new one. So she stated it was a new one.... I gave the salad a quick look over and I didn't see any cheese. Once I got home and got to the bottom of the salad. There was the cheese!!! Horrible!! It was the same salad. I won't be back read more

This is a fast food chicken joint. The one star reviews with the exception of maybe one are kinda harsh. Xaxby's is not a five star, Michelin rated place. Lower your standards for a premium quality meal a little, be patient and forgiving and give this place a shot. If you go to eat there all hangry and stuff the odds are you will find some faults. We love the homemade potato chips, the Zalads and the wings mostly. And yes they have a hard time with special requests like leaving tomatoes off of salads, but they are kind enough to fix their mistakes. We all make them.. read more

Service has greatly improved as my amounts of visit have improved. The staff is usually on their game and food speeds have increased.

About 8:00 pm, I used the Zaxby's app on my mobile to place and pay for an order. I selected 8:15 as the pick up time. When I entered this location at 8:15, I saw my order on the counter behind the cashier line. I went to the designated pick line, and watched as TWO cashiers walked past me to take orders from people who entered after me. At no time did they acknowledge me, but it was obvious from the furtive glances I received that they knew I was there to pick up my order. There were other cashiers who could either have taken orders or passed my my food, but none did. I waited for about 5 minutes before the (both) cashiers approached me to pass me my order, but because of the wait, my food was cold. I've used the app at other locations and had no problem with timing or receiving my order. Perhaps the management of this location should provide customer service training to these cashiers. The flavor of the food was appropriate. read more

Looking for something different for lunch? This is the place. I ordered a combination that had wings fries and chicken strips and was very satisfied. All of the food was good and good quality. Portions were good sized and the restaurant was clean, including the bathrooms. Would definitely order from this place again. Don't forget to try their Zaxby's special sauce which is excellent with French fries. If you have never been before, you should probably know that Zaxby's specializes in chicken just like Long John Silvers specializes in fish. read more

This Zaxby's has the usual good wings, chicken fingers and chewy ice. The only problem I have with this place is that getting in and out can be kind of a pain. I guess one reason it's a tight squeeze at this Zaxby's is because they are usually really busy. I've always gotten good customer service and good food at this Zax Shack. read more

The food was coming out the window as soon as I waked in! Management was friendly and more than accommodating! Will definitely order from there again. read more

For a fast food restaurant, this place had good chicken sandwiches. One star knocked off for the bread being soaked in oil.

Never heard of this place where I come from so I figured I give it a try. Got the chicken club sandwich meal. It was alright, a bit messy but decent. Crinkle cut fries were decent as well. I'd come here on Sunday's when the other place is closed. read more

Well went to get a chocolate shake. The guy informs me that "we don't have shakes". I get the feeling that he just didn't want t make it. He didn't give me an explanation as to why. Regardless, Chick-fil-a had plenty of shakes right down the street. read more

Should've trusted the reviews....chicken fingers were so dry that I would've been better off grabbing a bag of Jack Links jerky from Walmart. read more

This was the first Zaxby's I ever ate at and it is still the best I ever ate at. The prices are a little higher than KFC, Church's, and the like but the food is better, too. This one is good, clean, and great service. read more

I gave this town another chance at redemption for not ruining good food chains. Absolutely ruined the milkshakes here. My friends and I ordered one milkshake each and both were very watery. All of us threw them in the trash, it was that bad. Let's see if the Wendy's here doesn't ruin the Frosty. read more

I've loved going to Zaxby's since one was build in my hometown, by far my favorite fast food restaurant. But from the two times I've visited this Zaxby's, both of those meals resulted in me being sick to my stomach, and the last one ended in me vomiting. This Zaxby's will not get another dollar from me read more

Great service!! I was pleasantly greeted by the assistant manager who offered my toddler a complimentary cookie. She helped me with the menu and took my order with accuracy. As I was sitting I notice a staff member doing a fabulous job of maintaining the dining area. Such a great experience and I would love to visit the next time that I am in town. read more

i had the longest day and me and my girlfriend went to get some buffalo wings and they were some of the best ive ever had. anyone reading this rn just walk in there as soon as you can! read more

The one time I tried to eat here we ordered at the drive through window. I set the bag of food on the car seat and a cockroach climbed out of the bag. Absolutely true, absolutely stomach turning. read more

Awful place. Employees are completely out of control. Vile abusive language. Poor toNo management. Employees are obviously not screened prior to being hired. Once hired they do what they want. Watch your food, the staff like to "share" your order before you get it, especially the kitchen staff! Very little hand washing if any! read more

They can never get a meal right and the wait is FOREVER. Good food, if they get it right which is very rare.

Zaxby's used to be our go to fast food place. At least twice a week. Over the last month or so things have changed. We haven't made a visit where they haven't left something out. Cole slaw numerous times in my husband's chicken finger meal, dressing for the salad and the sauces that cost us extra. They don't seem to be able to decide if they want to serve their fries seasoned or not. The chicken fingers are fried to death. Last week we decided no more Zaxby's. Well today we were trying to decide what to pick up. My son says Zaxby's. I told him we'd give them one more chance. No seasoning on the fries, my son ordered extra texas toast to go with his salad they didn't include it in our order but I was charged for it. A little less than half way through my salad I crunched down on something that was either glass or a large piece of sand. Need less to say I didn't finish it. Now we definitely won't be going back. read more