A good representation of the franchise. I arrived on a Tuesday in January just before 5PM with most of the parking near the entrance filled with vehicles. There was one patron in line as I approached the counter. When it was my turn I received a friendly greeting and I placed an order for the Cobb Zalad and a soft drink. This store has a fountain machine versus the Coke Freestyle dispenser I've seen at other locations. So the selection is not as expansive, and I wasn't able to treat myself to Mellow Yello Zero with a splash of strawberry and had to settle for Diet Coke instead. The dining room had 3 or 4 tables with patrons and most of the other customers were to-go orders. My table was clean and I was served quickly and my order was correct. The ingredients appeared to all be fresh and the lettuce in the salad were nicely sized (no giant pieces that had to be cut down to edible size). The ranch dressing was decent and the flavors were good. The chicken chunks were crispy and had a great flavor as was the crispy bacon. The serving was good and filling. read more

Zaxbys - Cobb Zalad - Fast Food Near Me - Canton, Georgia

i wish i could give this 0 stars. first of all, they were really quick with the food, which was good, but clearly they didn't take enough time to prepare the food correctly. i take a few bites of my sandwich and it's all good, hot and spicy, i then see veins in the chicken. this wasn't a big deal considering they can't control how the chicken is.. but then i take another bite to see a black hair in my chicken. this is unacceptable and disgusting and disappointing and gross. whoever prepared this sandwich needs to be fired and charged with assault... gross and nasty and i'm never coming back to this catastrophe of a place.. the place was okay to sit at the music was breaking my ear drums tho read more

Zaxbys - nasty. - Fast Food Near Me - Canton, Georgia

Order constantly wrong, drinks through the drive through are wrong and half filled... cannot recommend this place

I just don't understand ...how you forget to put the sauce and ketchup for the fries. Then the toast wasn't even buttered...you all opened at 1030 and I ordered around that time. Kitchen needs to be reevaluated. I wish I could get a do over .... read more

Zaxbys - Had to make my own sauce - Fast Food Near Me - Canton, Georgia

See all

Staff are board and become too busy yapping with each other to hat the order correct. Yea lunch rush is over and nobody in drive thru. But really can't stop the talking to pull from the pass thru to counter, and then didn't add the sauces? Sad, very sad. Food was OK at least the kitchen is on the ball. Not bothering to come back. read more

This was VERY disappointing!!! I tried the Cajun Club sandwich (no tomato) for the first time and this is what I received..... It's a shame that during this time of crisis, people that still have the pleasure of going to work, don't seem to care about doing their job correctly or customer satisfaction. I gave them two stars because the fries were fresh, but the sandwich was trash. I should have gone to Wendy's next door, which is what I will do next time!!! read more

Zaxbys - Cajun Club Sandwich. This is a prime example of false advertising!!!! - Fast Food Near Me - Canton, Georgia

The toppings on my TLC sandwich look so depressed! This little itsy bitsy shriveled up tomato doesn't even cover the entire sandwich. I guess the T doesn't stand for TOMATOES!! I will not get tomato in every bite!! SAD SAD SAD! Even the advertised picture has two tomatoes! read more

Zaxbys - Tomato shortage! - Fast Food Near Me - Canton, Georgia

Horrible customer service, I asked for extra sauce at the window and the hispanic girl had an attitude and said to ask for that at the speaker. This is the only location that I have had issues with. I don't recommend coming here read more

I have never had a bad experience with Zaxby's. Honestly we eat it more than we probably should. Now that I saw this it has made me Skep read more

Zaxbys - Back door in the drive thru line. - Fast Food Near Me - Canton, Georgia

I get that they're understaffed right now so the dining room is closed. What I don't get is that after asking the guy at the drive thru window if there are straws in my bag and him telling me yes that I get to where I'm going with no straws, no napkins and no plastic ware. It's kind of hard to eat cole slaw without a fork or drink out of their cup without a straw. Luckily this isn't the first time they've done this so I keep extras in my car. read more

There is a guy named Pedro here that was very kind to me and understanding when I had a hard day at work. This guy is the real deal! excellent service from him. read more

BRING BACK THE BLUE ZALAD!!!!!! There's nothing else great here, only the blue zalad. It doesn't matter about the fried pickles or the 2 other lame salads on the menu because they don't even care about vegetarians anyway. read more

This place sucks. Expect to wait sit in restaurant times for an order of three cold chicken tenders and soggy fries, not to mention the numerous amount of times my order has been messed up. Best to go to hickory flat if you want a delicious, plump plate of chicken to slop in the zax sauce and gorge on. I could jizzle wizzle up my trousers just thinking about it. See, marketplace zaxbys, how good you could be? But you choose to disappoint me. I'm an avid Zaxbys lover, admirer, enthusiast, fan, but when it comes to marketplace they never fail to disappoint. Very let down. read more

I don't know why I don't heed my own advice and NOT stop here for lunch. It's always something. Today was another few mistakes. I went there specifically to order the new club sandwich. I ordered the spicy signature club and fried mushrooms. Total $13.33, fine. I give the gentleman at the window a $20 bill and .33 cents. He gives me no change and states signature sandwich sink correct him and state signature club sandwich and his reply is "oh yes correct". Did I get a spicy signature club sandwich? NO!!! He even fticken confirmed it. I tell him I gave him a 20 dollar bill and he is shocked. He talks to a manager and shortly hands me $8, which is $1 too much. I gave it back. Should have kept it after sitting in the drive through for 25 minutes only to NOT get what I ordered. If it's not raw chicken, it's the wrong item even if you ask them to verify at the window. Sigh. read more

Great food.. but I found a hair on my fried chicken and that's totally disgusting. Come here regularly and the service is pretty good. Just wish they'd be more sanitary read more

Zaxbys - Fried chicken w hair - Fast Food Near Me - Canton, Georgia

Ordered 2 bone in wing orders and they were so overcooked we could not eat them.Was like crunchy and the freid pickles were brunt brown and just put in the box for us.Not what you should get for 32.14.Noone would answer the phone when called back but thats okay wil not go back.Not what we uset to getting there. read more

Pulled into the drive thru line at 8:55 and pulled up to the microphone at 9:00 which was their "closing time". Not thinking anything about it, I start to order, and I get their automated robotic message saying, "sorry we're currently closed right now". So I park and walk inside, and what do you know, it's open. They just didn't feel like serving customers food anymore. I don't know if drive thrus have changed to shutting down exactly at closing time, or if they're just lazy. But to say I wasn't happy would be an understatement. Too bad we don't have very many good zaxbys locations around canton anymore. read more

One of my favorite Zaxby's locations. Pro's: Always friendly & accommodating. The food is always fresh and hot. Con's: I'm sure they are aware that they need to work on speed of service. read more

This location has the friendliest, most accommodating staff of any location I have visited. I can always count on a hot, fresh, DELICIOUS meal served with a smile! The restaurant is always clean, and the atmosphere is relaxing even during the busiest times. We enjoy dinner here about once a week and plan to continue for years to come!! read more

Jeremiah at the front counter on Sunday evening had just about the worst customer service I've ever seen. Very short and rude, and paid little attention to the needs of customers. He acted like he hated his job which made me hate that I chose to eat here. Hire and train better, the front counter people are the face of the business, and definitely affect who will come back. read more

Davey Crockett WOW! ZAXBY'S TOTALLY SUCKS! Stopped there today (Publix Plaza, 156 Prominence Parkway, Canton) after getting groceries at Kroger. Ordered 1 chicken finger plate,no drink, paid $6.88. Waited and waited and waited. Asked clerk how much longer as I had frozen items that needed to be put away. "Oh, just a minute". Famous last words! I waited again then just drove home without the food and put away my groceries before they totally unfroze! Yeah, I did try calling them 770 479-5711, rang over 30 times - no one answered. A TOTAL WASTE OF TIME AND $6.88! ZAXBY's SUCKS! read more

Update your location hours. Drove to this location because it says it's open until 10pm. Disappointed to arrive at exactly 9pm when other cars are in the drive through just to hear we couldn't order. read more

I randomly got hungry at around 9 PM so I decided to grab the closet thing near me. My boyfriend and I went through the drive thru and ordered two separate orders for he and I and another couple. The first order was a garden house salad with ranch, a side of fries, and a four finger plate with extra toast and a root beer. The second order was a grilled chicken Caesar salad with Caesar dressing and a five traditional tongue torch buffalo wings with a large sweet tea. The service was prompt and friendly. The food was well made and fresh. Our food was correct and unlike most places, napkins and silverware were placed in the bag.This location is the first I've been to that served fresh and delicately made food!! I will definitely return if I am in town. read more

Great chicken meals that are well seasoned and crispy. But I still prefere chic-fil-a. I wasn't a big fan of the fries. Great value for the price. read more

Every table was dirty. The one we found that didn't look dirty was super sticky. We didn't get called when our food was ready it was just sitting on the counter when my husband went to check on it after we waited for ten minutes. read more

Fast and always gets my order right. One of the best Zaxby's around! Very courteous staff. Always smiling. I'll be returning to this location for great service. read more

Incredible staff and great service. All the staff is always smiling and happy here!!

Salad at the drive thru is my usual. Always a cob with same dressing. One gripe if any would be the consistent mix ups with giving me a house versus a cob. It's been a while but was bad enough where the wife and I were keeping track as a joke. Cob actually used to cost more so it bummed me out when the order was wrong. Other than that it is good. Well maybe a little less stingy on the fries? Just maybe? read more

Staff is always amazing and all smiles!!! They are always glad to me. Love the buffalo chicken plate and tater chips!

I love this Zaxbys! They always get my order right and it's always a pleasure to see all the smiling faces.

Very clean and costumer service was nice and friendly. Food was a bit salty but that made the lemonade that much better.