if i could give no stars i would! terrible service!!! they take soo long to prepare orders and ther drive throo is empty as hell! they do not listen! they didnt fill up my drink all the way! food is terrible! how hard is it to do your job? its literally fast food! do not go to this zaxbys, it is terrible! read more

Zaxbys - they didnt fill my drink all the way - Fast Food Near Me - Doraville, Georgia

They need better workers. My order is almost always wrong/ something is missing. I really don't understand why, the other location I go to never has this issue. read more

The ONLY reason I'm giving this 2 STARS is because the food is actually good. Other than that, it would be a 1 STAR review. Unfortunately, this is my neighborhood Zaxby's, so if I'm ever craving it, I have to come here. The Food: The food is always pretty good here and whether Drive-thru or walk-in, they're usually pretty fast. Most of the time when I visit Zaxby's, I order the Zaxby's Club Sandwich meal ($7.89). This sandwich is like a BLT with Zaxby's chicken tenders, mayo, & cheese between Texas toast. Basically, heaven in your mouth. The bacon with the chicken tenders is a DEADLY combination. This meal also comes with their delicious crinkle fries and a drink. This time around, the sandwich pissed me off, because it had shredded lettuce. When did this happen? If I wanted shredded lettuce, I would've saved money and got a McChicken from McDonald's. The Service: The service is what makes the review so low. They just really don't seem to care whatsoever about manners. One time, I wanted to order over the phone and they told me they can't take orders over the phone and that I'd have to either order online or come in to the restaurant. I found that odd, because on they website for their store location, when you click order, it gives you the option to call. The next time happened today! I had a $25 gift card for Zaxby's. I told the lady before my order that I previously had issues when they said my card had no money on it, but as I checked it after, there was a balance of $25. I made my order and she tried sliding the gift card....nothing. After trying to slide several times, she mentioned it to someone and they told her to type the numbers in. She tried some numbers twice.....STILL nothing. Now, she goes to get a manager, who I was sure going to handle this. She gets to me and tries to slide the card herself and tells me, "I'm sorry. There's nothing we can do. Your gift card isn't reading." I asked her what am I supposed to do then, and she simple replied, "I don't know." I told her this was unacceptable was she is a representative of Zaxby's and "I don't know" isn't okay. I proceeded to pull out my phone, went to the Zaxby's Gift Card Balance Checker, typed in the number and showed her the $25 balance on the gift card. She then tried the number that I typed in.....it WORKED. Finally! She continuously apologized, but at that point, she had pissed me off. She was so quick to brush me away even though the issue wasn't me. It's their janky gift cards. Overall, even though the food is good, the service SUCKS. I'm going to try and find a different location moving forward. read more

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I visited yesterday and ordered through the drive through. I placed 2 orders of a cod salad and boneless wing meal. When I got to the window the worker repeated exactly what I ordered but only provide me with 1 sprite instead of two since I ordered two meals. Upon receiving my receipt the worker only rang up 1 order of each and made me pay again for the extra sprite and boneless wing meal. The worker told me to pull up and someone will bring out my food. When the food was brought out it was only 1 boneless wing meal with no salad nor the other boneless wing meal I paid for. When I told the guy where the rest of the food is he looked at me like I was crazy and it took three times for them to come out to get my other together. I still ended up leaving with out an additional Cobb salad and they didn't put any dressing in the bag. I am solely upset at my experience here read more

It's my 1s time here not as I thought it would've been. But it's clean food is typical, but great. I wouldn't mind trying it out again as we don't have any in New York read more

Zaxbys - Front - Fast Food Near Me - Doraville, Georgia

I love getting my salads from here, they're always so fresh and delicious, the tomatoes are usually not that great but I'm pretty picky about tomatoes so I don't fault them for that. The portion size is great and perfect for me. I'm disappointed they discontinued the Chicken Caesar salad because it was my favorite but my new current favorite is the Cobb salad, yummy!!! Also I need to mention the Fried Mushrooms are so freaking awesome, cut to the right size and always hot!! Last but not least I want to compliment the staff and managers of this location, they are all very friendly and nice, making this my very favorite place to pick up dinner when I don't want to cook!! read more

Love Zaxby's wings and things (5 pieces of wings which you choose the flavor from BBQ, sweet and spicy, honey mustard, mild, medium, hot and traditional or boneless, 3 chicken fingers, fries, celery, and a toast.) toast is delicious in that buttery spread. Wings and chicken fingers were decent. I don't like the zaxby sauce so I always ask for honey mustard and ranch. I love their ice. They're tiny crunchy bites ice. It makes my drinks tastier. They also have the Coke fountain with many flavors. Cashier was friendly and funny. Great location! read more

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i went through the drive through and first of all i had to wait 15 minutes to get my food. then when i got home i realized there was no sauce!!! i paid for sauces and i didn't get a single one! zaxby's is nothing without the sauce! our server was joslyn but idk who's packing the food, but someone in there needs to get themselves together. read more

horrible customer service had no chicken tenders as-well first time going to zaxbys i did not know they didnt have lemon pepper i asked he said "you arent even looking at the menu" so rude read more

Hot garbage and I don't mean spicy... this place needs to be shut down asap their giving the Zaxby's franchise a bad name!!

Food is always as ordered, they are fast and nice at the window. They even say thank you, unlike the big fast food chains that say nothing.

If you looking for fast food this not the place and what can I say about the service?? I wish I had something good to say, I've had better service at McDonald's down the street. My experience? Came to the drive thru, starving, I was just trying to get some delish sandwich (Zaxby's club) but the intercom lady wouldn't even ask me what I wanted, no greeting, nothing. Eventually when she decided to rudely take my order she would come on and off, wasn't even listening, coming on the intercom laughing like my order is not important, remember I was starving. I decided to pull to the window and finish my order because it was impossible to finish. Then she had the audacity to forget ketchup, how is one supposed to eat the fries? If you looking for chicken fast food, got to chick-fil-a their system is impecable and they are always so nice. read more

Came here for a quick lunch on a Friday afternoon around 3:00 pm. The place was deserted, lol. Ordered my usual boneless wings and things, lot of food for a very decent price . Quick service, delicious food, and good quality; can't ask for more! read more

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It's 9:27 PM, lights in the parking lot are not on. Not safe at all waiting for food......,,,

Great customer service & food. I always get great service here. Other Zaxbys don't care as much as this one. read more

DO NOT. I REPEAT. DO NOT. Come here. If you want your order to be messed up EVERYTIME you come. I kid you not. It's always a damn problem with the order read more

Went through the drive thru and all you could hear on the intercom was giggling and then in a very rude tone "How may I take yo order?!" I was in shock to say the least. I let my boyfriend do all the talking from there, she had an awful tone and a horrible attitude she would go "WHAT ELSE?!" I swear I thought I was in a Tyler perry movie or something, it was crazy. I really find it sad that the standards of their workers are super low. 05/08/20 @4:00 read more

I only go through the drive-thru at Zaxby's to swipe one of the best fast food milkshakes ever. It consist of banana flavored ice cream mixed with nilla wafer crumbs and whip cream on top. All I can say is yummy, yummy, yummy. read more

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This location is pretty good; it's my go-to place for lunch in this area. The staff are always friendly, and the lines are usually manageable, even during the lunch rush. I highly recommend the hot honey mustard sauce and the tongue-torch if you get wings, and you really can't go wrong with the salads. Unfortunately, the prices are a few cents higher here, and the traffic is a major pain by that I-285 intersection. I'll be switching to the Northcrest and Chamblee Tucker location once it opens to avoid the traffic. read more

Great Food as always! I love Zaxby's but in this specific location they really need to improve in so many ways. If you go here be ready to wait for a very long time for your order to be ready, customer service is regular. Last time I was there I had to wait for over 30 minutes to get my order ready read more

Old chicken and made ordering complicated. I have only had Zaxbys a few times but usually it was fresh and good. This location tasted like it's been under a heat lamp all day. Only ate half and decided it wasn't worth it. read more

The second time I've come here and my order wasn't correct:m. At this point I'm done coming to this location. Thanks Neyda L for repeating what I ordered back to me and then not ringing me up for it read more

Oh jeeze. Good food, but the workers were So lazy. Came in and had to wait for a few minutes before someone took my order. They were all talking with each other. Cashier didn't even greet me. Bad service here. Oh And a worker walked past like he was a dead zombie. read more

The food is really good. We like the fried pickles and the sandwich platters. If you join their email club online you will get a free birthday chicken nibblerz- it's kinda small compared to most restaurant birthday Freebies, but you also get a free chicken sandwich meal coupon mailed to you as soon as you sign up. Mine came via snail mail in like 5 weeks. read more

I've only been here twice but tonight's visit was just a plain one. Unplanned actually. The only thing bad to me is they don't give you 2 Zax sauces free anymore and they wouldn't trade a sauce for something else you get by mistake and you ended up paying for it to begin with. Shouldn't you get what you paid for? Also I always leave the cole slaw off and get extra fries or a chicken finger when I ask for it. Tonight I received nothing extra. Just left the cole slaw off my plate. read more

Great staff, service, and food. Good location. Also, staff is always attentive and the food quality is consistently good. Way better than the location at the intersection of Peachtree Ind Blvd and Jimmy Carter. read more

It's chicken made to order. I had the dinner plate, you get a good serving size to satisfy the hunger I think. They have the really cool coke machine with the many different choices. Service was good and the employees had a nice greeting. Good call...... read more

Food was ok but the major issue with this place was the service. They were completely unable to get orders out in a reasonable time. They must have had new people on the registers because they were struggling with everything. I love zaxby's but this place needs some help. read more

The zaxbys by my house closed early. Thankfully this one stayed open. Even with a winter storm! Thank you

I am a Zaxby's fan but not this outlet. Too much salt in the food (happened 2 times with different orders), indifferent service. If you are i group don't be surprised if some get their food cold! read more

Ordered to go and I've been sitting here for 15 minutes still waiting on my food. Isn't this supposed to be fast food? Just got my food and my toast is soggy and my fries are not fully cooked. I love Zaxby's but I will not return to this location. read more

I love their CHICKEN FINGER PLATE. "Great food and atmosphere!! I can't wait to return and try another dish. The service was on point.

This one uses way too Much salt . I couldn't eat it . You could see the salt on it . I was very mad bc I love zaxbys