Traditional Wings are super small and have gotten tinier over the years when this location started they had a sign that warned about wait time because it was not considered fast food. Now on top of not having a wing that has any meat the prices have gotten higher and no option of a real wing. Store Could at least have a bigger wing option at a higher price. This is a decision by owners to serve less than adequate product for same price or higher than original zaxbys quality. Also everyone that has ordered their traditional Wings have experienced the hard part of wing that is not edible due to product being cooked ahead and under warmer drying out something in their process makes part of the wing hard on parts when there's barely meat on the bone already. I know for a fact anyone that frequents zaxbys have gone through this. read more

They forgot my food and when I said something they thought we were trying to scam them.

Service is always very crappy. I came in tonight and checked the cubbies for my order. It wasn't there so I stood at the counter for a few minutes before the female decided to turn around. She doesn't speak and I said I was here for such and such order. She again just points. I said I've already checked but thanks. She looks around and then finally looks at the tickets hanging in front of her and goes I'm working on it. I'm like okay and go outside for 5+ minutes and then went back in. Another lady asks me if I am waiting on an order and I said yes. She goes and looks and says they are waiting on the food(obviously). Told me it was gonna be 5 mins okay cool. There was only one person in the back making all that food but have 3 people just chatting away up front like they didn't work there. Employees need to be trained to help in situations like this or hire more cooks. This is ridiculous and I always have crappy service here read more

Ordered egg rolls and asked for them to be re-done but it's as if they just flipped them over and sent them back. The order we had was not fresh as it was not hot. The restaurant was clean but the food was just not what we expected versus other Zaxby's we have visited. Totally understand it's a fast food restaurant, but still won't come back. read more

Zaxbys - Egg rolls - Fast Food Near Me - Fayetteville, North Carolina

Fast food or not, Zaxby's chicken is very good. This was our lunch spot stop on our way to Myrtle Beach. Instead of chick fila we wanted to try some place quick that we haven't been to. Easy order: Two orders of the 4 piece meal with double fries, no drink. The bad was the fries and Texas toast. I only ate the fries for calorie purposes only. The chicken was on point. Fried perfectly with a great crunch on the outside and warm, juicy chicken on the inside. She was a squirter for sure but not too much juice, just the right amount. Came to around $16 for two meals which was a decent price. After the sub par chicken we had in Myrtle Beach we were craving for some Zaxby's on the way home read more

Zaxbys - 4 piece tender with fries and Texas toast - Fast Food Near Me - Fayetteville, North Carolina

I always like their salads. The asian salad is really good. They should keep it on the menu. I wish they would bring back the cajin sandwich back. read more

Shitty service! Mischa does not need to be working in customer service with people. She's rude, doesn't seem to want to be there more less help you & had bad attitude. Placed order over the phone was rude, came to pick up food she was rude, got 5 meals with 5 drinks I nicely asked her for a drink carrier & ranch, she looks at you like you're bothering her. SMH. Shitty customer service makes you lose business. I'm Definitely going to be letting District Manager Robbie know. read more

Zaxby is one of my favorite places to eat at. But this one is trash. The quality of service sucks. Every time I go they always mess something up on my order. Don't waste your time. Just go next door and get chick-fil-a. read more

Wayyyyyy overpriced. Spend your money elsewhere. Got an 8-piece meal for $8, the chicken pieces are tiny! Wow. Portion of fries is tiny. $2 cookies are tiny. So disappointed. read more

I am very disappointed be cuss when I went in here the cooks were coughing on the food (not intentionally but still nasty) the food was soggy & of course I didn't eat it because of them coughing on it. Very disappointed. read more

Woman working the window has a terrible attitude not friendly at all !!!!! Life is short and some people need to realize that.. you can take that attitude back home read more

If you have never been to Zaxby's go to this location and try it. This is the best Zaxby's in the area in my opinion. I do not like Zaxby's sauce, although many people do. I recommend the Blackened or Buffaloed Blue Zalad, the House Zalad (fried) be hungry, it's a big salad. I love the boneless wings in the sweet spicy sauce. The homemade tater chips are really good I order them without salt because they can be a little heavy handed with that seasoned salt shaker. The shakes are good. Their ice machine makes the best ice of anyplace. We need a Zaxby's on my side of town, but I will drive all the way to this one for now. read more

They made the food cold and and got mad when it was cold and gave us honey BBQ and I did not order that so the did not make new one they dip the tenders was Buffalo sauce and they dip buffalo over honey BBQ read more

They have zero understanding of time management. Zero understanding of customer service. Zero common sense.

Food is okay sometimes.. wings have 2 drops of sauce on them majority of the time. But this location NEVER misses with the nasty ass attitudes from select employees at the drive through window. It's annoying as hell especially from the little kids that work there. read more

i placed a to go order at 1140 i only have a 30 minute lunch window, when i arrived at 12pm none of the staff or the managers could find my order, very unkind and un apologetic to the situation, asking me if i had placed my order, in other words calling me a liar. I showed them the confirmation number and my order magically appeared after being already 20 minutes into my lunch, the manager didn't even say sorry or show some fashion of how to fix the situation instead laughed under her breath very unprofessional. read more

Fresh salads. Juicy chicken and fast, friendly service. In today's market, those are priceless qualities to find in a eatery.

I don't each chicken anymore, but love Zaxbys salads and some other sides. I was pleasantly surprised to learn you could order a garden (your choice) zalad. Yum! More than the garden zalad options that get me excited, is the $1.00 bag of ice! "Good ice" lovers, look no further. Stop by a get a bag of ice for your munching pleasures. read more

Zaxbys - A bag of zaxby ice - Fast Food Near Me - Fayetteville, North Carolina

every time I come to this location there is always some girl with an attitude. the past 3 times there was a mistake with my order (drive throug) and I was told to go inside to get my correct order and when I did she had nothing but an attitude when I had them fix their mistake. management does nothing to fix or even tells the rude employee to shut it. terrible terrible terrible read more

Zaxby's food for the most part is good. First, let me start with the drive thru window. I sat in line for 10 minutes and did not advance in the line at all, so I got out of my car and went inside. The experience inside was a bad one and I have had bad service before and I was giving it another chance. I ordered a salad with fried chicken, which you think would be simple, but I was wrong. During the time I was waiting they managed to give my salad to another person, which she brought back, they made an order for customer that had wanted to dine in and it was to go, just to name a few confusing orders. When I got back to work with my salad it was not good, chicken was tough, lettuce was wilted and the packs of dressing were dirty with old lettuce and nasty finger prints. Terry M read more

Not impressed at all. My husband got the Southwestern salad w/grilled chicken and said it was "ok", nothing special. He likes the prepackaged salads from Harris Teeter better. I had the House salad w/fried chicken. The chicken was very salty. Other than that, it was mediocre. I would prefer Ready Pac salads from Harris Teeter also. The Ranch dressing that came with my salad was very bland, didn't taste like Ranch dressing at all. Then we topped off our lunch with a funnel cake. Very good flavor, but very small portion. The dish it is served in dwarfs the food and they were very stingy with powdered sugar. It was served with two small packs of caramel, which was good. I just prefer mine wi carAmelia, but husband enjoyed it. It's been at least 20 years since I ate at a Zaxby's. Probably be 20 more before I try them again. Too many better places to eat than waste my money here on a mediocre meal. read more

Really good for what it is. Basically fast food chicken. My wife and daughter got the tenders meal and really enjoyed them. I got the nine in wings and they were tasty as well. A little on the pricey side for fast food but good nonetheless. Food was hot and fresh. Will definitely visit again. read more

Went here just for the name & because it's a chicken place. Turns out, it wasn't half bad. Had a chicken breast on sourdough sandwich, which didn't turn out great because sourdough isn't a hearty enough bread for a fried chicken breast. This is a common problem lately with restaurants using sourdough bread. On the plus side, they serve real fried chicken which tastes good, & they have the bigger steak fries that have a slightly spicy coating. All in all, a decent chicken place. Service is friendly, food's good, & the prices are reasonable. One thing though, they could be more attentive on the housekeeping end. Meaning, the floor could use a sweeping, & the tables & chairs cleaned off more frequently. Other than that, I'd definitely go back. But maybe I'd take it to go. read more

Never fails here, been here 3 times consecutively and their food is really good from the chicken to salads and there sweet tea. Yum! read more

Zaxbys - Chicken wangsss - Fast Food Near Me - Fayetteville, North Carolina

I would've given 5 stars if the chicken fingers were bigger like the ones down south however the quality and wait time was perfect .

If you're tired of beef this is a good choice- to my tastes it's better than the more famous boneless chicken.

Ordered online for lunch, as my time is limited. Drove 10 minutes to the restaurant. The drive-thru line was long, so went inside to pick up my salad. There was no record of my online order in their computer. Then the manager tells the cashier that their online ordering is on the fritz. Really?! Could have told me that online. Pissed? You bet! No consolation offered. Will never go back. read more

So this place is pathetic as fuck. I made a yelp account to go out of my way and comment on here. On google all their reviews are responded to with a bot. So you know they dont give a fuck. I placed a 40 order wings order YESTERDAY in advance to plan on for the new years rush. Here is the fun part, i show up the next day at my time that i told the manager. Turns out they put a diff time, so i leave and come back 2 hours later. THEN THEY GIVE MY ORDER TO SOME RANDOM PERSON. AFTER WAITING 2 HOURS, now here i am at 7 on new years waiting for my ducking wings i ordered yesterday to be picked up at 430. Shits sad like how can you fuck up that bad so many times. I go out of my way to help you guys and yall still fuck me over. Just a half ass apology from the manager, no refund, no extras, nothing. I dont expect nothing from this shithole but have some class and pay up. This place used to be good read more

Good fast-food place, a little on the greasy side but the closest thing to a Cluck U Chicken I found in the South. The strips are cooked well and not over breaded/seasoned like other places to find fried chicken (like Bojangles). I really came around to liking Zax sauce, must be the anchovies or something. Also I wonder why we can't have soda with crushed ice everywhere, good stuff. read more

It's a fast-food joint, specializing in chicken strips and buffalo wings. I had the chicken strips sandwich meal for $5 and change. The fries were thick crinkle cut, with a light seasoning. The chicken strips were juicy and served hot. It's a good change from those national chain fast-food places. While I was ordering, the manager had to scold some employees for mixing up some orders, so when I came to pick up my food, the employee made me go back to get my receipt to show to her. There were only 2 other customers who were already eating, so it made me think about the quality of employees they're hiring at this place. read more

This is absolutely the slowest restaurant I've ever been to. Gave them the benefit of the doubt but the line takes way too long to move! I'm guessing they're cooking to order because there's no way the food is ready. Waited at the window forever too. Not a good place to go if youre limited on time for lunch break! read more

Skibo rd. Location in Fayetteville is the best overall. The food and the excellent customer service... We have been to the Ramsey St. Location, but the cashiers always seem like they are in a bad mood. read more

It's by by any means extremely fast food but you wouldn't know it by the quality of the food served at the establishment. The hot wings are my favorite and I also like the fancy drink dispenser with endless availability of flavors. It was extremely busy during my visit with few seating options and the drive thru was non stop but the cleanliness was way better than one would expect of a fast food establishment. Also they were doing a fundraiser which is nice to know they give back to the community. read more

See all

You better double check your food if you go through the drive-thru. More importantly you better have your receipt in the bag if they left out some of your meal items because you have to drive back with the food and receipt or you are out of luck. This has happened more than once and sadly it will be our last. There is another chicken place around the corner that has never made a mistake and is super fast! And they always tell me that it was their pleasure to serve me. read more

I frequent this Zaxby's probably about once a month. I typically rotate from getting wings to a grilled chicken salad. However, the last grilled chicken salad was very disappointing. I took a bite into the chicken and it was pinker than a pig. I spit it out as fast as I could, very disappointing needless to say id I like my chicken cooked, not raw especially when I pay 10 dollars for a salad. read more

This place has the worst customer service! I was asked to pull up to wait for my food. After waiting 25 minutes my food was brought out to the car and everything was cold. I spoke with the manager and she stated that I would have to wait an additional 15 minutes for fresh food. After waiting the additional time that food was brought out over cooked and the young lady that brought the food out dropped it in my car window and walked off. The wings only had sauce on one side and the fries were cooked super hard. read more

I like this Zaxby's location and my husband and I eat here every once in a while. Usually the food takes a few minutes to come out but it is always fresh. Their fries are delish. I usually order the Chicken salad sandwich combo and my husband gets the boneless wingz and thingz with hot honey mustard sauce. Not the cheapest place but for the food you're getting it's pretty good. I'd say to avoid during lunch time unless you get there early because it is ALWAYS packed. read more

This place is AWSOME!..reminds me of Canes of back home in Arizona. AWSOME staff and food 5 Stars for this one.!!..

As with all Zaxby's, the food is fresh and tasty, but it does take a bit to come out. Bout the same wait time as a Hardee's would have. I honestly haven't sampled their entire menu, but I recommend the Kickin Chicken Sandwhich and the Wings N' Things platter. The wings are, of course, fantastic, both boneless and bone-in. They're both great, so its up to personal preference. I like being able to eat them with a fork a lot of the time, so I get the boneless more often. Also, don't try the Insane sauce if you're mentally or physically unprepared; it will burn you right up. The first time my brother had it, he was eating ice for a half hour to get the heat out. I've eaten in-store and gotten food from the drive-thru at this location for over 10 years. And out of those 10 years I've only had one bad experience. That experience was pretty bad, and did color my view of the store, but it was a problem at the drive-thru window at peak hours, so I ain't mad about it. read more

Food was good. Service was excellent. I really enjoyed eating here. I would certainly revisit this Zaxby's location.