I've actually very satisfied with Zaxbys food and quality. Been here a few times now and thought it would be a good time tell about them. Most of the time we get the 20 piece box combo. For the price is ok. Not great but ok. But this does feed my family of 4 dinner and still have some left over for lunch/snacks. Box combo comes with 20 piece of chicken tenders, 8 piece of garlic bread (white bread) and two heaps of French fries. With a verity of different sauces to choose from. Service has been good here, both drive and order inside with no issues. They do seem to be on top of everything. Inside looks like every other chain company but very well kept and clean. Plenty of parking and room. read more

Zaxbys - 20 chicken tender meal box - Salad Near Me - Lutz, Florida

The restaurant has beautiful stand alone buildings. The interior is nice and comfortable. It has a good start for customers who walk into door. We got the three finger chicken strips and sandwiches combo. The strip coating is normal no extra flavor. Very plain. The chicken sandwich has sauce on it but too salty. I like the drink with mechanical selections. Overall price is in the average but taste needs improvement. read more

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The employees work hard here and the quality shows. The cooks in the back know what they are doing. Clean store. They recently removed the Coke freestyle machine which is disappointing. read more

Zaxbys - Out with the new in with the old - Salad Near Me - Lutz, Florida

This was my first time visiting Zaxby's. It located near outlet mall and Costco. The standalone building looks like a barn which is quite nice. The interior decoration got this cozy, warm vibe. We had chicken fingers and signature sandwich meal. The chicken sandwich tasted OK. The coating of the finger was scrunchy, but saltiness was the only flavor. At least the size was acceptable. Took me 5 to 6 bites per piece. The fry tasted normal. The service was fast and friendly. I liked the sweet and spicy dipping sauce. read more

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The chicken is really good, nice and crunchy. The sauces are also quite good. I like the variety but wish that there were more or bigger sized. The bbq and sweet and spicy are very good options. The lady at the front today was friendly and did a good job. There are a lot of good chicken/fast food places in the area, with that being said this option is definitely a good one. We do enjoy Zaxbys and look forward to coming back. read more

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One of the better zaxbys i have been too. I got the sweet Asian sauce in boneless wings and lemon pepper in traditional wings along with cheddar bites. I went through the drive through so i can't judge the inside appearance but that outside was well kept. The service was okay nothing to brag about. But the food was delicious! read more

Zaxbys - Salad Near Me - Lutz, Florida

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This is my favorite fast food that I can't get anywhere living in NYC! So anytime I go to Georgia or Florida I HAVE to visit a Zaxbys. It's sooooo good and this trip did not disappoint. The restaurant was nice and clean and the staff was friendly. I got my usual of the Kicking Chicken Sandwich with fries and a Birthday Milkshake on the side. This is my got to so everything is perfect. The fries were hot and seasoned well. I was able to introduce my son to Zaxbys and he became an instant fan. He got the 5 piece Chicken Fingers with the Zaxs sauce. I will definitely be back to try the Lemon Pepper sandwich before I leave. read more

Zaxbys - Birthday Cake Milkshake - Salad Near Me - Lutz, Florida

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So, I haven't been to this Zaxby's for a few weeks. The last time I was here, everything was great. I was curious if they had maintained such high quality and service. We'll, they have!! I was immediately greeted and assisted at the register by Aubrianna who was both super friendly and professional!! What a refreshing experience to have, in contrast to so many other restaurant interactions I've had at other places. Aubrianna was upbeat, efficient and helpful. Kudos to Zaxby's for training their employees so well and putting quality employees right up front! The food was hot, fresh and delicious...the key to a perfect meal, so thank you to those working hard at this Zaxby's in the kitchen to deliver quality food. Thank you Zaxby's Lutz!!! read more

Decent food for fast food, but the drive thru was ridiculously slow. I was the only car waiting at the window for my food.

The restaurant is very pretty very clean. The dining room and the bathrooms are clean. The employees are friendly and the food taste good. The menu doesn't have a big variety, mostly chicken, some salads and some sandwiches, but the food is decently priced. read more

Zaxbys - menu - Salad Near Me - Lutz, Florida

Oh! Today I am highly irked by the customer service I received today. I ordered a meal via delivery directly from the Zaxby's website. I received my order in record time, but I was missing my cookies that I ordered. If you KNOW, you KNOW those cookies are the perfect ending to a good meal. So I'm kinda pissed off lol. I call the store just to inform them and see if they could process my refund. Tell me why they told me they didn't see the cookie order on my receipt. While I was actively looking at the receipt I asked them what was the order $$ total that they had and it was the same amount that I was looking at that was inclusive of the cookies! So I tried being patient. Like OK, we're looking at the same dollar amount, so we can play the adding game and see that what they have and what I have are wrong. The manager was reluctant and starts getting an attitude. She asked me who I ordered my food through and I told her, YA'LL -- I ordered directly through their website, I don't know what service they actually use. She tells me I used a third-party because they don't deliver -- again, not disputing who delivered it, because I genuinely did not know. I just know the order is made and pulled up on Zaxbys.com. She basically told me I was lying and if I ordered it online that means I came in and picked it up. MAM, it's super cold outside, I didn't come and pick up a thing! She then gets fed up and says "give me your card number so I can process the refund". Well mam, I'm not about to give my card number to a disgruntled stranger. So I refused and told her I would just charge it back with my bank and figure it out. After getting in contact with their help line and them acknowledging and SEEING where I did order cookies, they gave me a refund. I'm pissed because it's a simple few dollars but mam don't treat me like I'm lying and all the evidence is readily available to show you. We literally have the same order total amount and simply adding the number up would've confirmed that they were missing an item. She kept saying "if it were ordered it would've popped up on our screen and we would've bagged it." Ok girl. read more

Zaxbys - Salad Near Me - Lutz, Florida

Best Day of my son's life. My 12 yo son was in putative heaven after discovering the Mr Beast Box on the Zaxby's menu yesterday. While the wait for the food was quite long, I believe he would have waited for the Rapture itself if need be to feast on the manna of toast, cheddar bites, fries, and chicken tenders. As an added bonus, Zaxbys included the piece du resistance, a bag of Feastables -- enough for an entire week of insulin shocked bliss. While the caloric count is shocking at a whopping 2,000 plus calories, it is a small price to pay for the sheer joy that this Blue Box from Lord will bring to your child's day. read more

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Dinner time... line was long... chicken was.... Fresh and HOT! Salad was fresh, crisp and...COLD... service was SPECTACULAR with a smile . That's the way to do it! ZENZATIONAL!! This is the way to do chicken ! read more

The best Zaxby's I've been to. The food was great. The service was outstanding. The place is kept in great condition. My wife really enjoys coming here. We will be coming back again while traveling through the area. Give it a try for yourself. read more

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The food is good and the new zen salad is great. The service is fast in the drive thru. They have the best ice for your drinks.

The wife and I hit the drive-thru for a quick on-the-go meal and the food was great. This was my first time ordering the 3 small chicken sandwiches (don't know the name) with fires and was surprisingly a lot of food. Window service was friendly and relatively quick. My wife ordered the chicken Philly and she placed it in the top 5 she's had in the area. read more

The costumer service is amazing! All the workers I spoke too were very kind and very good at giving recommendations. I had a salad and it was perfectly made. The bathrooms and dinning area exceptionally clean. Would definitely eat at this location again! read more

I recently took my son to this new chicken place in Wesley Chapel area! The decor was absolutely adorable! I was a little disappointed that they only had two kids meal options (Chicken tenders or grilled cheese) with fries as the only side, but our food was delicious! My son got the chicken tender kids meal with fries and it came with goldfish brand graham crackers! I ordered the regular chicken sandwich with no pickles and a side of fries. The fries could've used a little salt but overall the food was good! read more

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I'm so happy we finally have a Zaxby's close by! They have the best Cobb salads. This particular location in Lutz is off to the side of the shopping plaza which makes it easier to locate and way less traffic in and out. The restaurant itself and also the restroom was clean. We ordered the Cobb Zalad and Chicken fingers meal. Both were great! They have a Coca Cola Freestyle machine so there are tons of options to choose from for drinks and they also serve both sweet and unsweetened tea. Customer service was good and they even brought our meal directly to our table. read more

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It's my first time ever trying zaxby's and I'm kinda shocked I waiting this long. Lol. My husband and I were hungry and making a Costco run so we went through the drive thru and ordered 10 piece tenders, a large drink and fries for $21. We shared it so 10 per person isn't bad at all. Service was SUPER quick on a Sunday afternoon. No line. I ordered and paid and received my order PIPING hot. The tenders were crispy and there was no grease in the container. Definitely will try again. read more

Zaxbys - Salad Near Me - Lutz, Florida

Made a online order. Food was ready and waiting for me which I prefer. Staff very polite and efficient. Food was hot and seasoned well. The place looked clean and elegant for fast food. read more

Zaxbys - Our to go order - Salad Near Me - Lutz, Florida

Arrived around 4pm. Took quite a while to get someone to come to the counter. I actually had to ask the people working the drive through if they anyone takes orders for the counter. They had to go get someone to work the counter. After finally ordering food I went to fill out drinks. They were out of Coke, Dr Pepper and a few others. Couldn't get anyone's attention to let them know. Was pretty much ignored. Took a while to get my food. But when I did, I tried to get ketchup and napkins. Of course there were none. read more

Zaxbys - No ketchup, empty napkin dispenser - Salad Near Me - Lutz, Florida

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Can't speak about too much since I've only been here twice but from experience , Don't get the boneless wings - terrible. Just picked it up and they were cold and inedible. read more

Awful experience! Ordered boneless chicken wings with NO sauce and they were served with a very spicy sauce. I cannot eat spicy food at all !!! I ended up not eating! Working at fast food restaurants where orders are Written very clearly is supposed to be a very easy job, why fast food restaurant's employees keep screwing up easy tasks like this???!! This country is going to hell with employees like this, imagine if they leave the restaurant and get the chance to do more complex jobs: total disasters!!! cooking and serving food in restaurants is not brain surgery, what's wrong with employees nowadays? Will never recommend this awful place read more

This location has a great drive thru, there's never a long line and they always get my order quickly and correct. I recently ordered on Uber eats for delivery and made a mistake while ordering, I called and Gabby was really helpful and kind and assisted with correcting the order. Great fried chicken and customer service at this location read more

Everything was really salty. Kids preferred ChicfllA. Really expensive too. Doubt if we're going back. read more

Penny wise and pound foolish. Spend $48 at the drive through and ask for a couple extra ranch packs. 25 cents each she said. Company policy. For 20 wings and 10 strips I get 2 ranch and 2 zaxby sauces. My policy is when you're cheap and penny pinch on things I don't go back. I don't care if the chicken. Is good. There are no shortages of chicken alternatives within a 5 minute drive. read more

This place is so awesome my 1st visit was so great this is now my new favorite place.Hubby kept saying we has to try this place so today was the day.It was 5ish on a Monday and I saw 5 cars in drive through line and thought omg I'll be here all night boy was I wrong so fast friendly and efficient.I ordered 2 spicy chicken sandwiches and a combo dinner of traditional wings and chicken fingers with fries and a Cole slaw.The drive through was so fast and efficient was done in under 10 minutes from start to finish with 5 cars in front amazing and the order was perfect.Got home and the food was hot and so fresh the sandwiches were HUGE and so yummy the best chicken sandwiches we ever had from anywhere we could only eat a half. The fries are incredible and the tenders were small but delicious along with the sauces the wings in the sweet hot sauce even though I only like crispy wings these were incredible and it was the best Cole slaw I ever had anywhere even the Texas toast was special.I must say at 31 dollars I was a little doubtful about food from a drive-thru but they nailed it and there was enough food for 2 meals minus the Cole slaw because I gobbled that up too quick but I can tell you their food is amazing and worth every penny and now it will be our regular take out night dinner.Great job zaxbys we will be back and soon read more

Zaxby's is a great place to go get food. They have juicy chicken tenders and a lot of stuff on the menu they even sell desserts is the best place to get food is one of my favorite places to go and get food and I recommended everyone who loves chicken fingers and fries and it only takes about two or three minutes for food to get ready and their food is super fresh. That's why I love Zaxby's. read more

Used to love Zaby's in Mobile, so we really looked forward to lunch today. Meh. I could do better with frozen food from Publix using an air fryer. And 2.99 for a small soda? No, just no. read more

Very long wait times in ordering inside. They messed up my order, however, they did comp the next order. Only downside is the wait for food. I waited 30 plus minutes for 7 chicken tenders. read more

Went through drive thru and it was not a busy time of day, so no reason f9r errors. Ordered three things with no special changes. Although they repeated my order back to me, they gave me the wrong sandwich and the chicken covered less than 2/3 of the bun. Got the new chicken cheese bacon ranch fries and they were lacking in bacon and ranch dressing. Very disappointed. read more

Visited on a Sunday night. Tables were dirty, trash piling up in bins. Meanwhile, the person that looked to be the manager was on his phone. The person at the counter seemed new, and rang up our order incorrectly. But we just rolled with it. When order arrived it wasn't hot. Fries were cold and overall not that tasty. Many better options in my opinion within walking distance including Chik-Fila. :) read more

I really like the food the teriyaki boneless wings are super good plus their fries in the Zack sauce perfect meal.

The service was very good and extremely fast the food was of great quality and tasted excellent would definitely recommend

This place is a Total mess, trash containers are full to the max and trash is falling everywhere, the beverage area is also a mess, what a disappointment, this area is going to hell, guess I'll have to move further up north. read more