Service: order taker - robotic. The person who handed me my Fajita Quesadilla - friendly and outgoing. The Quesadilla had more chicken than I thought it would have. I think it would have been better with grilled chicken instead of fried chicken. Blackened Ranch Dressing would have upped the flavors even more. I like the fact that they have outside tables. read more

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Wings not prepared fresh, small , and expensive. ($20+ dollars) for two five Wing combo's.The fries were actually fresh and seasoned very well. Server and cashier and server very polite and respectful. But I will not be returning.I attached a picture of one of the wing flats used a tube of chapstick as a size reference. read more

Zaxbys - Five wing combo from Zaxby's. - Fast Food Near Me - North Raleigh, North Carolina

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Prior to ordering from this location I was not a fan of Zaxby's. I placed an order for dinner and decided on a chicken tender plate, 2 orders of Tenders which were B1G1 Free, cheese bites & fried shrimp. Everything was very fresh, crispy and well enjoyed. This was a nice break from Chick FilA and the other chains in the area. The fried shrimp was very good and I enjoyed the Zaxtail sauce ! read more

I always stop by for chicken fingers when I drive on Six Forks Road. Their fries are addictive too.

Fresh and hot food, as if it was made to order just for us. Ordered through the drive through so I did not get to see the inside. Speedy order and our order was correct. I couldn't ask for a better experience. read more

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I ordered drive-through. I ordered 10 fingers with buffalo sauce. Then the question came do you want them coated or do you just want dipping sauce. I asked for coated. Then I got the price announced to me which was three dollars higher than the menu price. I questioned the three dollar difference. He told me if they coat them there's a fee for that or I can just get dipping sauce and it's the price on the menu. Check out the picture, I ordered the dipping sauce and got two little janky containers full of what appears to be and taste just like franks red hot sauce just like Hardee's does. Wow Zaxby's is really falling off. read more

Zaxbys - Enough sauce for 6 out of the 10 fingers. - Fast Food Near Me - North Raleigh, North Carolina

When I first arrived to the Raleigh area, lo these many years ago, I had been excited to live in the world where I could have ready access to non KFC fried chicken. Not that I have anything against the Colonel but it truly didn't have much flavor. When I first tried Zaxby's I honestly thought it was some of the best chicken from a fast food place. The chicken seemed real, not frozen or processed. Not like any of the chicken you get at say any of the other major fast food chains. Sadly, since the epidemic, they have fallen low on the ladder of quality. The chicken is now so obviously frozen processed chicken....and worse than the flavorless chicken at KFC. Oh well. My waistline doesn't really *need* to frequent a fried chicken place so it isn't exactly a hard thing but still....so sad that yet another place has fallen in standards. read more

It's alright enough. I'm pretty sure the prices were reasonable, but I didn't check. I only went in there for the free birthday meal, which was great because it was free. It really is your average Zaxby's. I went in, gave up my BD coupon and ordered the Cajun Club sandwich with fries and a drink. Did I mention it was free? Oh, and it was my birthday too. They didn't say happy birthday or anything. And they KNEW it was my birthday because I said so. Anyway, I'd totally go back there for free food. The sandwich tasted good, the drink was there and the fries were good enough. If i were to complain, I'd say that the drink area gets clogged too easily with people. I sat at my table watching folks just waiting in line for sodas like it was a bus stop. Did I mention it was my birthday? read more

Zaxbys - Free Birthday rewards meal. Club Combo. - Fast Food Near Me - North Raleigh, North Carolina

It looks clean. The guy seemed unsure regarding menu choices. However, our wing basket was ok -,this is a self serve eatery - order and pay at the counter- get your drinks from a fountain. It seems like ban upscale fast food eatery. I plan to revisit and order something else that may suit me better. read more

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Not a complaint went there with my sister today got a 4 piece and I am pretty dang satisfied great service great food great time and a manageable ambiance. read more

We went through the drive through and one girl had no mask on ( no even hanging off her face) and the other had it under her chin. In NC, we have a mask mandate. I do know how hard it is to wear a mask alll day, but I expect they at least try. We won't be back pandemic or not. read more

This is a COVID 19 related review. The Zalad that I've had was wonderful. With that said, BEWARE. BOTH workers at the front counter, handling money, operating the cash register, and handing out the orders, were the SAME ones handling and getting our beverages, filling with ice, and dispensing the liquids, AND WERE NOT WEARING GLOVES HANDLING EDIBLE ITEMS!! I pointed out, "you will NOT fill my drink, a FOOD item! after handling cash and manning the register without gloves!" "Either wear gloves or I will fill my own drink!" The young man found gloves to fill my drink, but the girl copped an attitude! As a DOCTOR, I was appalled. Shame on you Zaxby's!!! You are part of the reason why the United States can't be reopened and colleges are closing down. COVID 19 is a "conspiracy" and a "big joke" to idiots in their 20's, right? read more

This place boasts both exceptional food and outstanding service, making it a top-notch dining destination.

All of the staff are very nice and polite. I always receive my order in good time in the drive through and inside as well. The food is also amazing and is always the best out of any other zaxbys. read more

Zaxby's a good fast food chicken option, similar to Chick-Fil-a. I like the tenders and the wings. The sandwiches are not my favorite due to the toppings options ( I'm kinda picky ). The service is quick. Most meals come with crinkle fries, which I'm sure are of the frozen variety but they're not bad. Fresh brewed tea and one of the fancy soda machines where you can pick many options. I love the ice - little cylindrical pellets. read more

Zaxbys - Fast Food Near Me - North Raleigh, North Carolina

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I'm not excited about what they're doing. North Carolina restaurants are allowed to operate at 50% but this Zaxby's is still only serving drive through customers. We could follow the social distancing guidelines and get counter service, couldn't we? Is there no other way to do takeout? read more

had a calm vibe . the people are soooooo helpful! the food was the best I loved it! read more

The drive through Staff is friendly as is the crew inside and the food is good. It's a good area easy drive through

I cannot tell you how impressed I am by the employees here. I think this is the third or fourth time I have come here. They are always friendly and the food has been consistently good. They are really paying attention to their customers and today one employee saved my bacon when I was juggling my tray and drink. He grabbed the tray just before the food fell off. Also today, one employee came out to check on me and called me by name! I hope they always keep this environment as it is unlike any fast food as well as many higher priced restaurants I have ever been to. I'll be a regular. read more

The best chicken strip in Raleigh! The chicken finger dinner comes with your choice of sauce (I recommend the Zaxby sauce) or a very tasty hot sauce, french fries and slaw. The sweet iced tea is really something as well, delicious! The only thing I found wrong with my recent Vista (which was actually a bit funny, was a coat hook was installed upside-down and the side of a booth ;) Five stars. read more

Zaxbys - Fast Food Near Me - North Raleigh, North Carolina

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yesterday i got a Cobb fried Chicken Salad and it was so good so tasty and my friend got Buffalo sweet and spicy wings she gave me 3 of them and it was so good Way to go Zaxbyś read more

Second awful experience and will be my last. As Several people have already said- left out chicken fingers entirely from one meal and was one short on another meal. When I called i was told to "come back and get it." When I said I was 20 minutes away and didn't want to go all the way back and wanted my money back i got an "ok." I followed up with ok? That's it, asked again about getting my money back and told them I was frustrated. I was then told "calm down"- by a manager. I then asked for said managers name and went back and forth, initially with him refusing to give his name. Asked for their manager and they were hesitant but eventually down my name, continuing to be rude. I asked is this how you want to talk to your customers- I was then hung up on. Waited a few minutes and called back and no one picked up the phone. read more

Live in Colorado and sometimes come in Canes,I think Zaxby is the same. But portions is small,chicken is dry,French fries is wet. Give 3 stars just because chicken wings was good read more

This zaxbys location is about par for the course. Nothing special but nothing terrible. I am a huge fan of the big zax snack meal. The location on Hillsborough St near the NC State campus actually had a student meal that was a little cheaper. I tend to go to this location after a round of golf in the afternoons and it is not very busy. In fact, I've never been to this location when it is busy. It is just off I540 so if you live in Brier Creek or North Raleigh it is quite accessible. read more

Zaxbys - Front entrance. - Fast Food Near Me - North Raleigh, North Carolina

My friend recommended that I try the original chicken sandwich because it was "better than the Chick Fila", so I got two (one for myself and one for my girlfriend). We literally laughed when I unwrapped the first one because the piece of chicken was so small the bun was almost touching all the way around. The little piece in there was mostly bread and not crispy at all but the flavor was decent at least. Had to go order a kickin chicken sandwich to fill me up and that was definitely better but still not happy with the experience. Back to Chick Fila sorry I stopped by! read more

Great service and polite staff! Very clean, generous portions, free refills! Can dine al fresco under covered area and enjoy shopping close by. read more

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I thought that I would try Zaxbys, as they are so close to where I live, and since we seem to find ourselves in these very strange times, all I wanted was something satisfying to eat. The review: I went twice, and each experience was utterly exasperating! The sandwiches were underwhelming, especially in size of the itty bitty pieces or piece of chicken (both Hardee's and Chick-fil-a, are consistantly twice the portion size). The first trip; the chicken in the sandwiches, was not only mostly breading, there was only one good piece of chicken, in one of the sandwiches. The Texas toast was disgustingly greasy on both. The fries were limp, barely cooked, and some hardly even that, though I asked for crispy fries. I also asked for sauce (two orders) and received just one. Second trip, hopefully it will be better... no! Fries were the same, even though I implored very politely when ordering, for crispy fries (I was hoping for cooked at least). I tried a different sandwich, and was similarly disappointed with not only quality, but with product itself. Covid-19 statement: where are their masks?! Especially the drive through window person. Each time, nothing. Do yourself a favor, and just go somewhere else... read more

Friendly service, received my order quicker than expected and everything was good! I ordered the Zak Snack meal, rolled in sweet & spicy sauce (my favorite!) read more

Love the food here and the staff is amazing. The main thing that went wrong was the manager, Brian. Pardon my French but what DICK. The way he treated the staff in front of the customers, ridiculous. I saw him snatch a tray of drinks off the young girl. He was speaking to us with an attitude. I kill everyone with kindness because you're not about to ruin my day and he was just a huge dickhead. I hope the employees there nothing but love and respect but as to that manager, he needs a reality check. You cannot treat people that way and expect to be a "good boss". With that being said, have a good day read more

This Zaxby's has been without wings ( the only thing worth ordering at Zaxby's for over three months. I can go to the Lowe's food next door and get 100 lbs of wings but Zaxby's has none available. read more

You ever had a kickin chicken sandwich with no kickin just chicken? Well today I had one for the first time and I'm not a fan. I would like to know how hard it is to put sauce on a sandwich, a heartfelt apology, and a refund read more

New Hot Honey Mustard boneless wings are the bomb! Love the kick! And no extra dipping sauce needed! Please keep them on the menu permanently read more

What can I say besides I'm a fan of Zaxby's. I really like the salads because they are big enough to share. I usually will get wings or wings and things to go along with my salad. I make sure to ask for my wings to be done crispy and my fries to be fresh. The staff at this location is always friendly and very helpful which is a plus. read more

I was lucky enough to discover Zaxby's when I had to spend a week in Jacksonville Florida for work... Lucky for me I missed dinner, but the road that leads you from the airport has a Zaxby's on the right hand side... I am in Florida and I see a sign with a giant chicken on it annnnd I am hungry?? How can this go wrong?? I have been a fan ever since. Remember that first time you tried Chik-Fil-A and you thought... no way this is fast food, this is too good to be called anything but Great! This is the front runner for giving the folks with the Cows on their billboards a run for their money. "The Good" - The classic club sandwich combo. It uses three tenders for the chicken and I always ask for very little mayo so you do not get an over anxious assembler that will go crazy. - Sweet Tea and the free refills. - They are always trying new things on the menu to see if they are going to become permanent. This is good but can also go into the meh... as some of them need to be retired, but the fact that they try new stuff is why it is here, and not below. - They have the crinkle fries and if you ask them for a little crispy they will be much better. "The Meh" - They are regionally located in the South and I hope to see them spread North sometime soon. Even some out towards the middle would be nice ;). "The Bad" - Nothing really bad to comment on. read more

My Mom and I were going to grab some dinner and she suggested this place since we were both in the vicinity. Never having been to Zaxby's, and craving chicken tenders, it seemed like an easy decision. She said they were having some sort of birthday celebration special--and you know I like specials. It's more fast food-ish than I had pictured, complete with a drive-thru, but it was clean and had a nice outdoor eating area. It is a little hidden in the plaza, however. I did, in fact, get the "Celebration" Special--chicken tenders, fries, Texas toast, and a huggeee drink (which I promptly spilled all over myself and the counter/floor) for $5.99. The staff cheerfully cleaned it up, and I was back in business with another half gallon--or so it seemed--cup of sweet tea. Chicken and fries were crispy, hot, and hit the spot. The sweet tea was tasty and the Texas toast, which seemed a little bit overkill, was good. On the way out, I almost grabbed a birthday cake shake, but I decided I did enough damage for one day. I think Zaxby's would be a nice alternative for something cheap and quick. read more

For the second time in two trips, I ordered a five piece Finger plate and was only give four fingers. How hard is it to count to five? read more

Being the health conscious person that I am, can we talk about The Cobb Salad? Yes we can! The right amount of everything. I used one ranch salad dressing packet, which minimized calories. I loved it and can't wait to eat again. read more

My wife and I started getting take out from Zaxby's during the pandemic. I have no complaints about the food. It's Zaxby's; a known entity. It was inconvenient and bothersome when they didn't get the oder right. It was a pandemic. My wife wanted cookies. There's no reason to judge a person and change her order. She really wanted a lot of cookies. read more

I never leave bad reviews, I am easy going but this was ridiculous! Ordered chicken strips and chips. When my number was called all there was was chicken. When I asked him about my chips this was his response "oh um I think they are coming". Sat down ate all my chicken still no chips. The workers where standing around talking. I went up asked about my Chips. The guy said I couldn't get a refund or chips without a receipt. Keep in mind we finished all our food and threw everything away. the guy who told me this TOOK my order 10 minutes earlier. Had to wait 10 minutes for this answer while watching a kid stick his middle finger at the security camera numerous times. Left without a refund and half my order. Will not be back. I thought I might have come at a bad time but judging from the other reviews this place is just poorly run. read more

Consider COVID I'm immensely disappointed. My food is never right, NEVER. They can't get a drink right either and this is everytime. Also I order 5 piece with double fries I got 16 fires I counted. I've given 20 chances and I'm never going back. read more