Found a piece of hair in my boneless wings and my blue cheese sauce packet was opened.. read more

Zaxbys - Piece of hair on boneless wings - Fast Food Near Me - Peachtree City, Georgia

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The employees at Zaxbys are the best! I Saw team work today like I have not seen in a long time. They are happy and helpful! Thank you Zaxbys!!!!!!!!!! read more

Cashier was nice, nevertheless, the grilled chicken sandwich was "disturbing". I couldn't tell if it was undercooked or just a terrible meat quality. I had to trash it. It felt like biting into rubbery fibers. Really weird impression... read more

Sadly I'm back again to this pathetic excuse of a Zaxby's. We have been sitting here for 10 minutes. Only 3 of us in the line, yet it is taking an eternity. Please for the love of God, fix this. read more

Zaxbys - Waiting in the line of doom - Fast Food Near Me - Peachtree City, Georgia

I ordered a Fried chicken Cobb salad to go. There were only 4 pieces of chicken, no cucumber, no bacon, no cheese, 2 piece of tomato. Half my salad was not provided. Usually Zaxby's has the best Cobb Salad available. I was extremely disappointed! read more

Ordered traditional wings and fingerz a few nights ago. Had a few different sauces to be put on portions of the chicken. They did not put the proper sauces on. Missing multiple sides. Missing our dressings. Here is why it's a 1. I called the store...a kind manager answered. However, because so did not advise them immediately about the issue the other night, than they were only willing to remake a small portion of our order. I don't always make a comment immediately, and it was strange for them for me to give feedback 36 hours after it happened. I suggest to anyone that if you give the establishment the opportunity to do right, and fix the wrong...and they do not want to hold accountability... Than contest the FULL CHARGE on your card. They will refund you for all of what you spent because you did not receive what you paid for. Shame on you Zaxby's...such a simple fix. You failed this consumer. read more

Today we went around 530pm. The place was not busy, so we didn't have to wait. We ordered the Cobb Salad and Zensations Salad. Both were wonderful. Great to have a big salad on hot days, no cooking in my own kitchen! Food made quickly and employees were very nice and conversational. read more

All I ordered was a Zensation salad. They gave me regular coleslaw instead of Asian slaw, a few pieces of chicken, and my egg roll was over cooked. If they were out of Asian slaw, they could've just told me and I would've ordered some thing else. Instead, I could not even eat the salad because it was soggy from the cole slaw juice. Yuck. I would not normally complain but it cost me $11 and I could not even enjoy it. I keep giving this location chances but they fail me every single time. I give up. read more

Zaxbys - Supposed to be a Zensation Salad. - Fast Food Near Me - Peachtree City, Georgia

The employees today were amazing! Very polite! I had lost all faith in Zaxby's and had actually stopped going to them because of the terrible service at the on at Thomas Crossroads. We decided to give this one a try today and I'm glad we did. Will gladly return to this location! read more

Amazing service! Employees are very nice and work quickly! I had a great experience and will definitely be coming again! Food is also delicious! :) read more

When it opened this location was a tight experience. Quick service, delicious food, the works. More-recently the service has been slower, the food less consistent, and the food quality took a dip. Still good in a pinch, but Chik-Fil-A is literally across the street so... read more

The best thing Zaxby's has going for it is it wing sauces. Were it not for the sacred flavors available at any given Zaxby's franchise, this would be a two star review. I have patiently waited in the drive thru at this location for fifteen or twenty minutes on numerous different occasions just to get some wings. The wings themselves are almost always expensive and small. The only reason I keep coming back is because I think Zaxby's nuclear wing sauce is almost as close to perfection as one can expect from a chain. I honestly think the company could make a fortune simply bottling its sauces. The fries on the other hand are a completely different story. I don't know who was in charge when the official length of time to cook a French fry was determined, but I can assure you, that no matter where you go, they got it wrong. Zaxby's fries are the only fries served by any corporate franchise, that must be eaten instantaneously and at their cooked temperature to be edible. If even a few minutes pass before you start eating Zaxby's fries, they seem to magically turn back into raw, unsalted, potatoes. I've often thought about asking the staff to cook my fries twice just to see if they'd remain crispy and edible for longer than two minutes but I don't want to inconvenience the people working there. read more

They cancel rewards on their app without even honoring the special, the teenagers working always act like everything you ask is this massive inconvenience and their waits are always ridiculous. read more

I love Zaxby's chicken but unfortunately this location gets my order wrong every time. Today, I ordered the family pack got home and I had no sauces and only one of my sides. I'm tired of not getting for what I've ordered and paid. I will no longer go to this location. Probably not to any location. Since, I paid on the app and picked up in drive thru there was plenty of time to make sure the order was correct. read more

The assistant manager there is horrible. We couldn't get the app to scan so we had to get her to come help, she just took my girlfriends phone out of her hand who we were trying to scan and said I'm going to take this to the other computer and scan it there which was whatever. Then when we went up to get our food after they called our name and she said "you have ten minutes". Like what? I get they were getting close to closing but we were being very friendly and had a super simple order. Our cashier Saanya on the other hand was super friendly however but the assistant manager Jessica (I think that was her name) was extremely rude. I wouldn't go again read more

This zaxbys is right down the road from where I live so very convenient for me. I go here pretty often and the service is always inconsistent. I have complained before and have NEVER got a response back. I always order the kicken chicken sandwich and most of the time they put almost no sauce on the sandwich. Feels like I'm eating a dry sandwich. Like I have said this is not the only time I have complained. This zaxbys is very inconsistent and the management needs to be aware of this and needs to fix it. read more

I normally don't complain when it comes to Zaxby's but I recently came here and it was very slow. I ordered a salad and it took almost 10 minutes to make. Then they forgot the ranch and my drink. When I went to go get my cup the lady started arguing with me even after I showed her my receipt. Very disappointed. read more

Slow as hell salads were made very sloppy items were just thrown in to the containers ordered the cob look like they turned it upside down a couple times before they handed it to me fries were cold by the time they got the rest of the order ready took about 18 minutes to get to salads and a Large order of fries store was not busy at all and I can guess why and the manager was just sitting in the lobby chilling out while orders were not going out really sad happened at 7:34 PM October 1, 2019 read more

it took 5 minutes for a answer at the speaker and i would say another 10 more at the window for the lady to take my money and I get home to get and they forget the extra sauces I payed for and then gives me the wrong ones for the salad, the 3 prices of toast I got were all stale the wings were cold and got way undersized tenders. I am very disappointed will not be going back to this location. read more

I normally don't write reviews, but I feel compelled to warn people of the establishment's lack of diligence. I have had a running total of 4 mistakes. Each time I discover the issue I'm always all the way home, which makes the mistake that more egregious and hard to swallow. The real problem isn't the mistakes, it's the way management deals with mistakes. I always call back after I receive the wrong order, and I've been accused of lying, disconnected, and even told it "wasn't a big deal" after being given the wrong sauces. I don't think that expecting to receive what you asked and paid for is too much, but Zaxby's on 74 does. read more

We ordered buffalo chicken wings, drinks, and fries. Fries are cold and soggy and look lot of oils also salty. Chicken fingers for kids also salty. Buffalo wings so sweet so salty. Sweet tea is just right and very good made. I also like location because very close to my house and grocery store. It's so convenient. read more

Worst zaxbys I have ever been to, ordered traditional wings and had to wait for 30 minutes

Always a great experience with this location. The employees are always nice and the food is up to par. We frequent here twice a week.

I've been to a lot of Zaxbys in Georgia and North Carolina. I love their food and menu selection. Generally the food and service is pretty good... not so much here. I was getting tires put on my car at the tire store next door and decided to go across the street for a snack of fried mushrooms and a sweet tea. When I walked in there was a gentleman and his daughter waiting for their large order. When they were taken care of I was the only person at the counter... The cashier turned around to talk through to the kitchen, then she started talking to the person that was running the drive thru...then she walked off. I thought she'd be right back... but she wasn't. I waited for a couple of minutes and was just about to walk out when the person running the drive thru (I think she was the manager) asked if I had placed an order yet. I told her "not yet", I think she could tell I was perturbed, when she took my order of mushrooms and sweet tea she actually didn't charge me for it (the only thing that kept me from giving 1 star). So I walked over to get my selfserve tea and it was empty. My mushrooms came out 12 minutes later, they were good and they were hot but this was by far the worst experience I've ever had at a Zaxbys read more

This Zaxby's is awful. My brother that has diagnosed autism was talking a little louder than usual, but then an employee asked him to quiet down. After I apologized and told her that he was autistic, she proceeded to make smart comments. Will never come back. read more

Poor management, I have been here several times and half of those times my order was wrong. Every time I have gone through the drive thru they do not give me the complete order. I recommend not going here. The last time I went here I found a dead roach in my fried Caesar salad.. read more

This was the worst Zaxybs experience of my life. First thing that they messed up was the order. Somehow we paid 41 dollars for a sandwich and ten wings. That's not it when we're getting our money back we didn't even get the right amount of change back. Then they gave us someone else's meal so I feel that I'm not going back there in a perry good while. read more