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    Zaxbys

    2.7 (18 reviews)
    Open 10:30 am - 10:00 pm

    Order Zaxbys Takeout or Delivery

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    5 years ago

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    5 days ago

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    6 years ago

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    11 years ago

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    6 years ago

    Service was VERY SLOW. Food was good but nothing to brag about. Chicken sandwich was good. Mashed potatoes did not have enough gravy.

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    6 years ago

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    4 years ago

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    9 years ago

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    8 years ago

    They messed up my order 3 times in a row and ended up with cold boneless wings. Don't ever come here if unless you like your food cold!

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    8 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    Ask the Community - Zaxbys

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    McDonald's

    McDonald's

    1.7
    (36 reviews)
    0.8 mi
    $

    Ordered curbside at 7:42 PM and parked in spot #2. Around 7:55 PM, I observed an order being…read moredelivered to the vehicle in spot #1 while I was still waiting. While I was there, I watched an employee bring that order out with no greeting, no eye contact, no communication, and a rude handoff before immediately walking away. This is unacceptable customer service and not how customers should be treated. The employee who brought my order was polite, but the overall experience was inconsistent and poorly handled. I had similar issues at this location back in 2024 as well as every year we visit the area and it's disappointing to see no improvement whatsoever. As a store manager myself, this points to a lack of training, accountability, and management oversight. This location needs immediate attention. I would strongly encourage leadership or corporate to review this location's customer service standards and address these issues.

    I am submitting a formal complaint regarding a serious incident at the McDonald's located at 123…read moreRussell Parkway in Warner Robins, GA. On March 27th 2026 at around 3:30p.m., my daughter and several of her friends, all minors, were subjected to inappropriate and unprofessional conduct while at this location. An individual identified as the manager's mother, who is not an employee, was involved in a verbal altercation and used inappropriate language toward the children. When the situation should have been corrected, the acting manager instead said "those kids need to shut up," failing to de-escalate and allowing the behavior to continue. This raises significant concerns regarding supervision, professionalism, and the involvement of non-employees in customer interactions. The presence of a non-employee engaging with and verbally addressing minors is especially concerning. I am requesting that this matter be escalated to the owner/operator or area supervisor for investigation and that appropriate action be taken. I would also like confirmation of follow-up and how this situation will be addressed moving forward. Thank you.

    Zaxbys - hotdogs - Updated July 2026

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