This is my second review for M&M's Pool Service. Years have passed since my first review and I'm…read morestill pleased with the prompt, competent and careful service that M&M's Pool Service continues to deliver.

We had hired them to do 3 pools. One pool, at our residence in BDCC and the other 2, in La Quinta…read more They started on 2/23/26, at 7.20am, at our residence and after they came 2/26 at the same time, I asked them to make it later as it was just as I was getting up and ready for work and it was invasive. They said that might not be convenient and would let me know. On Sun 3/1 at 5.30pm, I rec'd this letter: "Hello, It won't be possible to change the route. I apologize but you will need to find another company for all three pools . At Martinez you have too many cracks in the pool and per Mauricio pool looses too much water and will make us use a lot more chemicals. Sorry for this but I can no longer help". I'd told them that the filter had been replaced on 2/27 and the water hadn't been on and I would have helped on any extra chemical expense. I'd told them the situation with the filter when they started. But she didn't bother asking and just left me stranded.So they behaved in a very inconsiderate and unprofessional manner. And, they misdiagnosed what was going on with a pool. If everything is simple, and they can do it their way , they're probably fine but their priority is themselves, not the customer.

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

Needed to find a new pool service after our previous one became unreliable. Did a quick review of…read moreYelp and found J&J. After our initial meeting, I was very impressed with both their knowledge and abilities and we hired John & Janey as our new pool service. They got everything working properly again and even got my spa working as it had never worked before. All the problems were originals made by the contractors who built our pool and never addressed by the old pool service. So my pool finally operates as it was supposed to - two years later! The water has never been more clear and I feel confident in the maintenance and service that our pool is now receiving.

We are very pleased with the service provided by this company. Our technician Oscar is excellent as…read morewell. He is on time, courteous and thorough

This has been, by far, the worst pool company I've ever worked with. Both the office staff and the…read moreowner, Pete, have been unprofessional in their communication and follow-through. Over the past few months, I've experienced ongoing pool and spa issues that were not properly addressed. My pool frequently did not have enough chlorine, the baskets were not being emptied consistently, and overall maintenance was not performed to the standard I expected. As a result, I've had more problems in a short period than I've ever had before. I'm extremely disappointed with the level of service and would not recommend this company based on my experience.

Start to finish, the experience with Bella Blue was excellent! Starting with Gio from the moment we…read moremet, he did everything to make sure the process went smoothly and explained everything in detail so there were no surprises ahead. The customer service was a 10 out of 10. Mario the owner not only came by twice during the week project, but also spent time talking with us only to reassure us of the project and process. The crew that performed the demolition, resurfacing, and services from start to finish were professional and super clean in each step that they did.After getting quotes from a few places, Bella Blue always came up as our number one choice. It is a small family business who take pride in their craft and customer service. I would highly recommend them for your pool needs. We resurfaced our pool with Aqua white mini pebble and it looks beautiful! Bella Blue was a referral from several people and they did not disappoint!

My pool is not a large one, and Bella still treated me like a flagship customer. Francisco was my…read moremain contact for all issues, questions, and walking me through every step of the resurfacing. Mario is the founder & president and took the time to visit my project site multiple times to ensure things were on track. Eduardo was my crew manager and was present most days when workmen were doing the heavy lifting. The entire project was completed on time with no detail left undone. And the price was very competitive with other estimates. Regardless of all the other projects Bella had in process, I never felt that those took precedent over mine. I don't claim to understand the complexities of my project, but I put my trust in Bella and they delivered.

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

AWFUL vendor. L and R pool has left us in the lurch several times since they started servicing our…read moreCondo property at Quail Lakes. The company does not care about the details, they are an awful vendor. We did not have so many issues with our last vendor. The pool seldom works well, the vendor leaves it in a poor state. Most recently we documented them cleaning the pool filters out into our pond and water features, what Great work ethic!

Joel was absolutely amazing to work with you. Got the job done right away went above and beyond to…read moremake sure that everything was working fine. I would highly recommend his services to anyone here in the area. I plan to use their services in the near future thanks again for all your help and your excellence customer service.

"From Outdated to Resort-Worthy: Lobo Pools Delivered Perfection"…read more When we purchased our home, the pool was in disrepair--tiles falling off, dated finishes, and none of the elegance the property deserved. We lived with it for two summers before deciding it was time to transform it into something extraordinary. That's when we brought in Lobo Pools. Joel and his team delivered far beyond a remodel; they created a work of art. The craftsmanship is meticulous, the tilework precise and intricate, and the overall design sleek and modern. By day, the pool feels like a private resort; by night, the new lighting system turns it into an illuminated showpiece, sophisticated and dramatic. Having grown up in Los Angeles, I'll admit I can be particular about design and quality. With Joel, I never had to be. He was on-site daily, ensuring every detail was perfect, and his team was consistently attentive, professional, and highly skilled. The result is nothing short of spectacular--a pool that feels elevated, timeless, and worthy of the setting. Pricing was refreshingly fair given the caliber of the work, and the entire process was seamless. What was once a tired, outdated pool is now the crown jewel of our home. If you're considering a pool remodel, Lobo Pools is in a class of its own. Joel brings vision, artistry, and integrity to the table, and the finished product speaks for itself: refined, luxurious, and built to last.

Quality services performed efficiently and effectively as represented. I highly recommend Jose and…read morehis crew.

Does great work in not only on the pool & spa his workers clean the flowers that finds their way…read moreinto the pool

I had a referral to use this company from a friend that uses them. They responded quickly and came…read moreto evaluate our pool. They quickly gave their quote and recommendation for service and their pricing was good. We started with them right away and they have been responsible and professional the whole time. Highly recommend!

Sergio has worked for me for 18 months. He drained & bead cleaned my tile $1500, installed new…read morefilter system $2350 5/24, suggested a new saltwater system $2500 installed last week 8/24, until all of my pool equipment was STOLEN 4 days later. He then made another $5050 to reinstall an entire new system again after I agreed to pay him before Farmers even took care of the claim. Sergio hired a friend, Jaime an installer who had only done work ONLY inside gate guarded communities, I was the first install job where I was not secure in a gate guarded community. Sergio immediately questioned him knowing this was suspicious and when we started investigating, I shared all of the negative reviews from Yelp, and he said he never vetted him. They broke into my backyard, ruined my gates and professionally stole it and hauled it over the 5-foot block wall and out of my yard. I have 5-to-8-foot walls around my entire home, this was not easy to obtain access and certainly to remove with the weight going over the block walls. Sergio contacted the police department and placed a report since I was two hours away. My neighbor has been reviewing the camera footage to hopefully catch and convict, but the police department included nothing really happens criminally anymore! Sergio offered to cover my $1000 deductible, but when it came to the final payment, he didn't honor the commitment he provided me with in writing. In fact, after looking into the cost of the equipment he pocketed $5,000+ for both installations. I spent thousands on deductibles, new security and camera system for my yard, additional expenses to take time off of work, gas and all of the work with the added stress of feeling completely violated by allowing this to happen. To top it off his father has been cleaning my pool and we have had algae and mold of the tile which I have asked to be cleaned in multiple communications even when he was on his honeymoon. I just can't get over the lack of integrity, so I terminated him. In addition, when I asked for my other pump to be reinstalled (which was new) he told me he got rid of it. It was new and most likely sold!! He sent me a text message offering to pay the $1000 deductible but after demanding the full payment saying that I agreed to pay for the new system. This was a painful and expensive lesson be careful who you hire and who they bring onto your property as this has cost me sleepless nights and thousands of dollars!!!!

We've had an excellent experience with Chris aka Krispy's Pool Services. He is reliable,…read moreknowledgeable, and incredibly thorough every visit. Our pool has never looked better, and he takes the time to explain what he's doing and why, which we really appreciate. It's clear he takes pride in his work and truly cares about maintaining the pool properly. Highly recommend! He also recently did our pool remodel and we love it! I spent nearly a month vetting contractors in the desert area. His price was fair, and accurate, compared to others. I appreciate his honesty and transparency and very good communication.

Kris and his team are great! They removed my cracked pebble tech and replaced it in 3 days. They…read morework fast and get the job done right for a very fair price. I highly recommend them!

The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

For a complete restoration of our pool, Melos did an outstanding job. As an architect, I'm used to…read moreworking with contractors and can be critical of hasty, sub-standard performance as well as appreciating thoughtful professional service. Our project manager Joaquin, pool mechanic Gabriel and maintenance wizard Carlos finished the work on time, on budget and with excellent attention to detail. They receive our high endorsement.