Phenomenal customer service with speedy and professional communication! Just opened my second…read morepolicy with them! Thank you KAIDEN KAHKOSKO.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

My financial advisor recommended Gary at BMR when I was buying my first house recently. Gary was…read moreable to get me a great rate on my home insurance and bundle my auto and earthquake along with it. I had SO many questions and Gary was always quick by email and phone. He never seemed annoyed by me and was able to help me figure out some weird issues with my old insurance. I feel confident that Gary will be easy to work with if I ever need to call upon my insurance and I wouldn't hesitate to recommend him.

They let our auto insurance policy lapse with no requote or communication and then had the gall to…read moretry and blame it on me. I can't re-quote our own policy! She left us highly exposed had one of us had an accident in the interim. Completely unacceptable and so irresponsible. I immediately call Mercury and another agent took care of us right away. They had been a reliable resource for years so don't u sweat and what happened but they're now fired.

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

Scott was super knowledgeable and helpful! Guided me all the way through from beginning to end…read morewhile explaining the various options we had in having to pick a policy. I highly recommend giving him a call!

I recently left a positive review for Adam Guss State Farm, but left it too soon, because the…read moreexcellence continues. I got a massive crack in my windshield, and have never had to get a crack repaired or windshield replaced, so wasn't sure where to start. I contacted my insurance agent, and they immediately gave me glass referrals and advised on repair policy. I reached out for assistance on Friday, and Monday morning both vehicles were repaired. I didn't even know that chips and windshields were covered, so that made my week. Top notch collaboration and service. ** Very impressed with the customer care Adam Guss State Farm provides. Team was very responsive to my policy and claim inquiries and proactively reviewed our multiple policies as our work and home needs evolved to ensure we had the appropriate coverage for our current circumstances. I recommend this office to anyone who is looking for great customer service. Adam is by far the best agent I've had in my many years with State Farm

We worked with Tony to set up a life insurance policy for my wife. The process was very smooth and…read moreTony was very informative and helpful throughout. Highly recommend if you are considering any type of insurance as Adam and his team are very patient and competent in what they do.

We had a great experience working with Lawrence Ku Agency, especially Tiffany. She listened to our…read morepriorities, explained our options clearly, and helped us find coverage that best fit our needs. She was knowledgeable, responsive, and a pleasure to work with. Highly recommended!

After squirrels chewed through my wires in my car, I was worried about the claims process. However,…read moreit was a surprisingly smooth and easy process. Both Catherine and Lawrence helped me navigate putting in a claim. Everything was filed, reviewed, and approved within 24 hours. They dealt with the mechanics and I even received the reimbursement in my bank account by the next day. I honesty was shocked how easy they made the process. Very grateful that they are my insurers and would highly recommend Lawrence Ku as your agent.

...time to add another 5 stars! From the moment I randomly walked in the door in January to the…read moreefficient service i required regarding immediate documentation renting a vehicle out of state yesterday my accolades seem trivial to the personalized services this agency provides. My personal thanks to Gianna, but my hat also goes off to Melissa and all the other fine personal that helped my save a significantly in my policies. Dont be surprised to find a bag of Wally's on your doorstep when I get ho

Absolutely great service! About 2 weeks ago I was looking for new auto insurance, So I called Lake…read moreInsurance. An agent named, Zulieka, happened to assist me and I gotta say, she was great, knowledgeable and nice. I would highly recommend for pple to call Lake Insurance, they are great!

They do not explain your insurance coverage, they just explain the pay, how much will be your down…read morepayment and monthly payment. And also be careful with DMV processes they over price. I paid $93 to put a car under my name at the DMV and they wanted to charge me $278. Do not go there, they are taking advantage of their own people because only Spanish people go there. Just check at the reviews from this place.

I went in almost a month and a half ago.To do a title transfer change and registration to my truck?…read moreI had to go to the office and fill out special forms since I misplaced the pink slip which was completed on site. A month and a half later, after several attempts to contact and get updates, I just keep getting pushed around from one representative to the next. No one knowing exactly is going on with my DMV CASE. I've called several times within this past week. And they keep telling me that their system is down that they can't access anything. Finally, today, I was able to go ahead and get some kind of update with them.Telling me that if they had notified me that I was required to fill out documents , bring in the pink slip and also they need some signatures. Which I completely do not understand due to the fact that I filled-out that form due to the fact of not having the original pink slip And provided all signatures and statement required on that special document.After 691$+ and month and a half later there is still no progress or update on this.

Simon is really responsible and knowledgeable for my case. He helps to solve my difficult case…read morereally fast. It is incredible.

I reached out to Simon Hsu at KCal Insurance with a confusing health insurance issue -- my primary…read morecare doctor suddenly told me they didn't accept my plan, even though I had already confirmed with the insurance company that my PCP had been updated. I wasn't sure what to do. Simon patiently walked me through exactly how to navigate the insurance company and Covered California, including what to ask for and how to escalate the issue. The most incredible part? I'm not even a paying customer yet -- and he still gave me his time, attention, and genuinely helpful guidance without hesitation. He was kind, calm, knowledgeable, and generous -- I fully plan to work with him going forward as a paying client. It's rare to find someone in this space who cares this much and knows the system so well. Highly, highly recommend.

Scott Churton helped my husband find a new combined homeowners and auto insurance policy in the…read morefall of 2023 when NatGen decided not to renew policies in Calif. He got us a great new policy with Mercury at a great price! Thank you, Scott!

Our family has been with the Tustin Insurance Agency for three generations and could not ask for…read morebetter service, care and guidance. Scott Churton has continue the excellent service that his father always gave to their clients. Not only does Scott and his associates, especially Paula, find the best coverage, and the best rate, they explain every thing about the coverage and the costs. The Boles Family will always choose and recommend the Tustin Insurance Agency for all insurance needs.

Our experience with Laura Hahamian and her whole team was extremely positive. They were all always…read moreprofessional and very responsive to our questions or concerns in getting us the right policies to fit our lifestyle and needs. We had only one minor home claim during our time with State Farm, and we were treated with respect, patience, and encouragement as we went through the process. We recently moved from California to Wisconsin (Not because we didn't love CA, but because of family), and we sought out a local State Farm Agent for our new house and autos here, because of the excellent experience in CA with Laura's office. I feel comfortable recommending this Agent to anyone wanting an insurance agent they can trust with their home and vehicles.

I never thought we'd actually need to use our insurance, but after a fire, State Farm really came…read morethrough. The payout was fast and helped me get back on my feet. Laura, my agent, was helpful throughout the process and made things easier. I'm glad I chose State Farm.