Very strange experience…read more I made an inquiry through yelp and they promptly responded with a price. I scheduled with them. The day before our scheduled appointment, they rescheduled because of an emergency. I agreed to an appointment later the next week at noon. At 10 AM, there was somebody knocking on my door and calling my phone. My appointment was for noon but luckily I was home. He entered my house, without asking if he should take his shoes off or not, and then proceeded to check out the couch and say that he would be unable to clean it. The couch is a light couch with extremely light staining. I will attach a picture of the couch that needed to be cleaned. Buyer beware. Initial conversations were just fine but the worker who came to check the couch had 0 customer service knowledge. Awkward experience.

Tony showed up and quickly assessed the carpet cleaning and was concerned about our cats which I…read morealways appreciate. The carpets had pet stains and tons of pet hair. I appreciate the flat fee for the two floors and 24 stairs. We will definitely use Express Fresh Carpet Cleaning!

Mike is amazing. Great communication, clearly communicating costs and procedures and texting in…read moreadvance of his arrival time. He removed tough pet stains and pock marks from the bed after working very, very hard. Mike is professional, friendly, and did an amazing job on our rug. The cost was less than we expected. We would hire Mike again in a heartbeat.

Is this business still open? Been calling, no answer. Have had great service in past with…read morerenaissance.

I became acquainted with DeJuan a few years back when he cleaned my carpet while working for…read moreanother company; in my review, I specifically mentioned him, as his attitude, work ethic, and the finished product, were all phenomenal. This go round, I reached out to him to clean a microfiber sofa and chair that i'd been debating whether or not to replace, as well as my carpeted stairs. When DeJuan arrived, he took an assessment of the furniture and carpet, gave me his opinion, I agreed to the work, and he got to it. He must've spent an hour-and-a-half on just the furniture... he's very thorough. When the work was completed, the furniture was flawless and certainly fresher than before, and the carpet on the stairs looked new! Not to mention, the cleaning solution he uses deodorized the entire house, and that was a bonus. DeJuan actually saved me money, as I'm no longer interested in buying new furniture. He brought back to life 12 year-old furniture that's been in two homes and a storage unit. The positive reviews he gets are certainly for a good reason! Thanks again, DeJuan.

From the moment Dejuan returned my phone call to go over my quote, he was nothing but professional…read moreand I could tell he takes pride in his work and business. Dejuan came and steam cleaned my upholstery and deep cleaned my 2 bedroom condo. Since buying my condo 4 years ago, I've only had my carpet cleaned professionally one time by Sears and the level of work and detail does not even compare. I will shout to the rooftop how great service Dejuan provides. I already have in my calendar to book him next Spring. I'm a lifelong customer!!

My dog pooped all over my carpet. I contacted the streemers , they worked really hard on it, when…read moreit looked pretty clean, he said not good enough and cleaned it again and again . Looks like he has all kinds of machinery and liquids to clean the carpets properly. I'm really happy with the service the price and the results

Duriel provided excellent service and I highly recommend him. He promptly gave me a fair quote…read morethrough Yelp, arrived right on time, and dedicated significant effort to ensure the carpets were thoroughly cleaned.

From start to dismiss this company was great! My carpet required a full restoration due to 5 years…read moreof wear and tear with multiple children which included many "mystery stains." Booking and confirmation was very smooth with a clear estimate (a bit pricey, but you pay for quality), the technician called when he was 20 minutes away for notification and showed up properly and respectfully. He showed me his progress as he clean to ensure my satisfaction and explained the process. House is move-our ready! Will be using again in the future if/when needed as well as refer friends. Sorry, my pictures don't do the justice for the work but Highly recommend!

Had some minor couch stains on a 3 seater and they came out within 2 days to clean. Scheduling was…read moreeasy. The technician was friendly and did a good job. He explained everything and was done quickly. My reason for 3 stars is because on the phone they quoted me $89 to clean the entire couch. The technician then said it would be $250... He took off $60 so the total was $190 but that's more then double the original quote. I paid it begrudgingly because it needed to be done, but the stains were not major so the experience was marred.

They did a fantastic job on a large and very cherished Persian rug. I'm so happy - just amazed at…read morethe difference. I highly recommend them!

I took my rug here and they did a fantastic job. The customer service was great and the…read moreinstructions for dropping my rug off during the week was simple. I used Venmo to make my payment. My rug was ready in less than 5 days. Two years ago I allowed Stanley Steamer to clean this same rug and they did a very poor job. The manager even mentioned that there was soap residue left on the rug from the last service. Kingstowne specializes in high quality, Persian rugs, and other fiber blends that cannot be scrubbed down with simple soap and water. They not only clean, but they restore. The price was reasonable and I will use them again.