I was there today with my service dog and the owner told me I wasn't allowed to have him in there…read moreand i need to leave. I advised him that that was against the law that service dogs are allowed into any establishment. He told me he didn't care what the law was and was very rude and indignant. He told me that people that come there could be allergic to dogs. I said it doesn't really make a difference. He told me " get out now". I told him I had things in the washing machine and that they needed to finish in the cycle. He once again demanded I leave. I put my dog in the car for the last couple minutes of the washing cycle. Not only do I have a complaint with the ADA on him I can also sue him for discrimination as well as the "disability act".

All the reviews of the owner being a rude BULLY were true. I came for the 1st time today and he…read morerushed at me and started ranting about rules and his authority when I hadn't said a word was just standing there. I would have left but my clothes were in the washer w detergent on them. Very aggressive & creepy. To the point I had my phone on recording in case he started screaming again / kept ranting to himself. I was unsettled for hours and see there's like 20 other reviews from various women and men starting he was hostile and irrational. AVOID!

I've used them several times. They pick up and drop off to my home. Laundry is super neatly folded…read more Amazing job and very affordable. Sheets are amazing. They come back folded like when you buy them new!

Great service with very reasonable price. They responded to my inquest away and made it is to do…read morebusiness. My clothes were returned clean and very neatly folded. S

Experts in tailoring!!!! Always reliable. Have had everything from formal wear to casual wear…read moretailored there. Always perfect.

I brought my Uggs in here because they were disgusting and salt stained. I saw a sign that said…read more"We Clean Uggs". I thought "sweet". They only charged me $30 and I have the taller Ugg boots with the zipper. Zengler's said they charge about $37, so Liberty was a great deal. Like all the other dry cleaners, they have to ship them out so it took two weeks to get them back. The lady said that they had to clean them multiple times since they were so dirty. Now they look brand new! Bring on the snow Chicago!

while I like CD when I picked up my shirts they ruined one…read moreof my shirts and said they would compensate me for the damage which left the shirt useless. They did nothing but give me a $2.00 credit for a $35.00 shirt not the way I would handle this situation. Very disappointed

This place ruined my brand-new blanket. They are horrible there they said that I brought it in that…read moreway they put these stains on my blanket I believe because I asked them how do they clean the blankets and they couldn't tell me so this is how I got it back, you don't want your things getting ruined. Make sure you don't bring it to them because they will ruin it deliberately just got the blanket delivered the same day brought it into the cleaner so it could be fresh and clean so I could enjoy it and I get it back like this.

This laundromat was clean and brightly lit. While here washing and drying my clothes the owners…read morewere mopping the wet floor and sweeping. Highly recommend this location if you need a laundromat!

Everything! Well lit, nice machines, very clean. Highly recommend. A little costly, but…read moreeverything is today..

I have used cleaners for the last 40 years. Grace and Howard are the best. Great job and honest. I…read moreleft almost 300.00 in my pants and Grace called to let me know. I have been going to them for over 10 years. Quality and a family owned business. Best ever.

Wonderful service. Fast, accurate, congenial, parsimonious. I will continue going out of my way…read moreto use this fine establishment.

I dropped off clothes yesterday to be picked up today but misread when they closed today. It was…read moretotally my fault and I arrived 15 minutes past closing. I saw Carol Ann as she was leaving and she reopened the store and found my items. What terrific customer service!

Suspicious about a missing sweater nobody seems to know about. Wasn't counted in drop off so it's…read moregone. Not cool. Will not go back.

Very expensive & I waited for a price on pillow cover & after 4 weeks I walked in & it was done…read morewith no call or quote! I figured I'd pay the amount and be done with that place!

They replaced a zipper on my long winter coat and added buttons to my long rain coat. Very nice and…read morereasonably priced.

Cleaning service is too expensive…read more I brought my clothing in on August 31. I was told my card will not be charged until I picked up my laundry. Six pieces of dry cleaning should not be $40 especially when I'm told that my shirts would be 2.99 and then at the factory they changed it from 2.99 to 6.99 without an explanation. Please also don't tell me that the factory can change the prices depending on the materials when the materials are the same type of button down shirts. It would be a different story if I did not ask the questions when I came in the first place. good location in red top Plaza-- really unfortunate pricing.

I had a really disappointing experience with Tide Cleaners. Their prices are outrageously high at…read more$6.99 for a dry-cleaned short. What's even worse is their inconvenient pickup policy. I showed up at 8 am and they informed me that I couldn't retrieve my clothes before 11 am. However, they closed early at 1 pm, giving customers just a 2-hour window to collect their items. It's a terrible disservice to customers, especially when they unexpectedly close shop. I had to buy a new shirt for a conference because they had all my dress shirts, and I had no way to pick them up. It's clear they need to reconsider their business practices. I can understand staffing shortages, but there are plenty of people looking for work, so "short staff" is not an excuse. The other services they offer to use a kiosk or delivery service was "not available" either. Get it together Tide. I'm not surprised by the 3 star rating, in fact, I'd expect it to be lower.

My new pants are so beautiful Thank you, Mr. Enoch…read more I'm very happy with your work. The value is unrivaled.

I've never posted a negative review, but in this case it was well warranted…read more.. Some people may have been lucky and had good experiences here, but I did not, beware: if Enoch makes a mistake, his stance is that the customer is always wrong. I brought in expensive technical motorcycle gear with explicit, printed instructions and reference photos, that we went over together. He completely ignored them and our discussion. He first sewed patches on the wrong pant leg, and secondly sewed straight through my jacket's internal mesh, permanently sealing the main interior pocket shut and ruining its functionality. When I reached out in good faith to resolve the damaged gear, he refused to stand by his work. Instead, he falsely claimed I knew the patches would be on the wrong leg and the pocket would be sewn shut. Enoch then told me to stop messaging him as "I'm just looking for conflict?!?" He then ignored my final offer to let him fix it. This was not cheap and I paid up front, I didn't negotiate the price, as I was expecting the price to match the quality. This was unacceptable tailoring, even the stitching was a hack job. Based on these reasons and the atrocious customer service I decided to reach out to credit card company and open a dispute, which I've never done before. Do not trust this shop with tailoring your garments. If they ruin it, you will first be insulted and then on your own to find someone to fix Enoch's tailoring malpractice.