Came back at the recommendation of the manager, who thoughtfully paired me with a masseuse better…read moresuited to my preferences. The level of customer care, combined with that personalized attention, made for a truly lovely experience. I'll look forward to booking again soon!!

I wish I could choose zero stars. This was unfortunately a very poor experience with terrible…read morecustomer service. I visited The Now on my birthday for my first ever massage, which came as a gift. I arrived on time, but my massage was started late and then shortened by 15 minutes without anyone letting me know ahead of time. The service was booked as a 25 minute massage, with an added scalp massage as well. It ended up being about 10 minutes total for $100. My partner who booked the massage initially called to check in on the error, and was met with hostility and was told there was video surveillance of me arriving late and also a video of me being told the service was shortened. This is not true, and we obviously would not have called The Now for explanation if that had been the case. I work in customer service and was baffled by The Now's response and failure to take accountability. I later called to speak to management directly and was told a manager would call me back same day. I was never contacted again, and it has been over a week. Lincoln Square is full of so many amazing and independently owned businesses, and The Now has decreased the warmth of this lovely neighborhood with their corporate dishonesty. We have let our friends and neighbors know that this is the case with The Now, and will be pursuing privately owned massage businesses from here on out.

Booked a $130 massage with a $30 cupping add-on, but wasn't told until I arrived that they couldn't…read moredo actual cupping only a different version. That should've been communicated beforehand. I was faced with accepting the change and staying even though I really wanted to try cupping or leaving and facing a cancellation fee. I felt trapped. The environment itself was fine although I felt like I was snapped out of relaxing a handful of times from people upstairs and doors opening/closing in the hallway. Massage itself was good/decent but inconsistent in some areas. Checkout felt awkward, with a lot of emphasis/pressure around tipping and packages. I was told to just sign so when I did she asked if I tipped and there wasn't a way to go back. I just tipped cash. Overall, not a bad massage, but the lack of communication and pushy upselling left a bad impression and made me uncomfortable. I'll likely try somewhere else before coming back if I do.

Michelle was excellent! My neck and shoulder pain…read moredisappeared. I feel so much better after just one session! Very clean and relaxing environment. I would definitely go back to Be Well again!

Professional and they could tell by feel the areas that needed extra attention. Nice couples…read moresession with my wife and foot massage for her.

Never made it in because the woman on the phone was so rude I hung up on her. They advertise a…read morespecial doesn't exist and apparently upsets them I if you mention it.

This place is a joke. No massage skills at all ! Rubbed my back for 10min. Then stepped on my back…read morethen she says turn around. I payed for an hour so when I turn over ,no massage !wants to go strait to happy ending ! I wasnt there 20min. RIP off !!

I've been here several times and it's been a great experience every time. The massage therapists…read moreare exceptionally well trained. If you have any specific aches or pains, let them know. They excel at developing individualized plans to target specific concerns. For example, I've come in with issues related to running and left feeling noticeably better. The rooms are small but always clean and give a sense of privacy. There's a parking lot out front (and a bus stop) so it's easy to get here. Really glad to have Ben and this business in my neighborhood!

Arna did an AMAZING job!! I feel so much better, thank you so much!! I'll be back for sure.read more

Tried a 60 min combo massage today, a switch up from I have gotten here in the past. It was…read morePERFECT! This IS A BEST KEPT SECRET OF CHICAGO! Fantastic deal for fantastic service!! Thankful I live close by!

Very decent, very well, priced, very clean. It's not a place with a super fancy feel, but it's a…read moregreat place for a 1 hour massage. That is affordable and professional

I have been a frequent patron of this spot for over fifteen years. For most of that time , I would…read morehave described this banya as heaven on earth. However, new ownership seems intent on slowly ruining this treasured institution. When I heard that the owner of Red Square had taken the Sweatlodge over, I braced myself. I no longer patronize that place due to experiencing a rapid decline in the quality of service and facilities. It turns out my apprehension was valid. In short order, Sweatlodge started going downhill ... - The satellite radio was the first to go. No more chill blues or jazz, but a local radio station that plays obnoxious commercials half of the time. - The wood in the saunas was replaced with much cheaper material. No more pleasant smell of cedar when you walk in. Also, there are exposed screw heads throughout the benches of the dry sauna, which have burnt me numerous times. - The zero gravity chairs that were perfect for a nap have been replaced with uncomfortable wooden chairs. Word is that the owner grew tired of fixing them. But somehow this wasn't an issue for the nearly 20 years they had previously been there. - The ice machine was taken out, and the water tank replaced with a fountain that is often lukewarm. - The sand filtering in the cold plunge was replaced with chlorine. The pool is often much warmer than it should be, especially in warm months. - The food portions are much smaller while meals grow more expensive. For example, I got the chicken soup most of my visits for a decade and a half. It was the best in the city. Now, it is a medium bowl of thin broth. featuring an anemic chicken leg and thigh with a few slices of carrot and potato thrown in - for $17. It was previously served with a small, fresh baked loaf of bread. Not anymore. - The cafe hours have been limited to save on payroll. It doesn't open until well into the afternoon. - Last time I was there, a sign proclaimed that you could request only one extra towel. (This was a classic Red Square tactic. Nickel and dime bullshit.) - 10% service charge added to all services. - One of the TVs had disappeared from the wall last time I visited. All of this while the admission price steadily climbs. I have still visited, but much less often than I used to. An unpleasant surprise has awaited me every time. I will probably pop in once in a while, as the heat is still good, and the plunge still satisfies (when it is cold). The staff is friendly and competent. This is the only reason for my second star. However, I am sure it won't be long before the penny pinching results in an underwhelming experience I refuse to pay for. Many men have been patronizing this joint for even longer than I have, but I would would imagine that they have their limits and will begin to drop off as well if this continues. Really disappointing and a true shame that new owner is ruining this magical place.

Such a nice experience. Didn't try the food, but the ability to casually sip a beer is nice. Lots…read moreof folks that clearly know each other, but it's not awkward. Small, simple, clean and friendly.

Esmeralda is the best!! Best no chip mani/pedi yet!! Hidden gem and def scheduling me next appt!!read more

Great staff very accommodating....Esmeralda Best Name l Technician in Chicago! No Joke Fabulous!…read moreDon't miss out......

Decided to try it out on a saturday which I thought was a little unplanned for me but they accepted…read morewalk ins which was great. Had a 60 minute massage and it all went well, was feeling weak and tired due to the overload of work but the massage was great. Lady was super attentive and talkative throughout the massage which was a good atmosphere for me.

From the owner: Massage Relax Spa is an old Asian traditional massage shop that has been in business for more than…read more6 years. All staff members have more than 3 years of massage experience. Experienced techniques and traditional Asian massage will make your experience even better. There are single rooms here, the environment is very quiet and comfortable, very suitable for friends who want to relax deeply. Also suitable for overworked workers and sports enthusiasts with tight or strained muscles. Our working tenet is: Your complete satisfaction is the driving force for our hard work. We look forward to your visit! (please tell us you saw the ad)

Went to try community acupuncture because acupuncture is expensive. Had a great experience and…read morealready got a package to come back. They seem to offer basically everything and I want to check out more.

I have been going to Five Points Holistic Health for acupuncture for about a year and a half now. I…read morecannot say enough positive and wonderful things about this entire practice! I first went in at a time where I was in chronic back pain and just at an overall low point in my mental and physical health. I truly felt at rock bottom. I scheduled an appointment with Ashley and was so amazed at the entire experience from day 1. From the initial check in at the front desk to meeting Ashley, it just felt like such a safe, welcoming space. With leas than 6 months of weekly treatment, my life was changed for the better. From needles, to cups, to Ashley's wonderful approach and listening, it been a complete 180 from my first visit. The treatments have been so healing. I am forever grateful and thankful for Ashley and Five Points. Truly a wonderful place to go. Since they've been in their new space, I have only seen the expansion of all the wonderful, healing potential of this amazing practice, their care, and their offerings. I do not hesitate to refer friends and family to Ashley and Five Points.