I absolutely recommend Caroline's Cleaning!…read more The process to schedule was so simple and easy, and I was able to schedule a date that was less than 2 weeks out. They were so nice and accommodating. And the rate was so reasonable, we will definitely be scheduling a regular service. The services were great! The staff were so efficient and did such an excellent job in our home. I really appreciated the attention to detail and the little touches they made. Thanks to the staff for helping our house feel much cleaner!

I had a renter move out and the room was disgustingly dirty…read more I messaged one day ago and she said they had availability today! So amazing! The guy that came was kind and did a great job! I appreciate your service so much! I will definitely use their services again.

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

Outstanding local small business. Pricing was very fair, they are responsive, professional, showed…read moreup on time, and did a meticulous job. His quote over the phone for our 4bdrm home was accurate, and did not try to upsell once on-site. Colin is very knowledgeable about fabrics and made recommendation on our various rugs, in addition to the carpet. He took great care w/ moving our furniture around. I learned of their business when the owner posted in a local Facebook group offering a free whole-home cleaning to a military family going through cancer. It says a lot about a guy who's just started a new business yet still helps others, so happy to support their success.

These are 'the' people to go to for your floor care…read more Reliable*Fair*Friendly* 12/018 I once again hired Colin (ongoing now 2 yrs)but this time for not only the carpet cleaning service im used to, but also my living room upholstery (2 club chairs & a 7' couch).They look sparklingly-like-new. Highly Recommended the M family Forster Ranch San Clemente

Today, I used Home Refresh Services to clean my home for the…read morefirst time and I must say it was an absolutely great experience. Their website lists all the pricing so I already had an idea of what I wanted before I called. Then once I called, the receptionist was super nice & the quote process was quick and easy. Selma, the cleaner came a few minutes early and walked through everything before she began and also at completion. My shower glass, oven and baseboards came out amazing. I am super happy with the results! They also offer carpet cleaning too, which I have scheduled for next week. I recommend this company because Selma paid attention to the details and has done what other cleaners in the past failed to do.

This will be my second review for Home Refresh! I have now been with Ian and his crew of amazing…read morecleaners for over 7 years now! And I guess just knowing I've been with their service for that long is almost reference enough!! Home Refresh continues to be a great, trustworthy, stable and wonderful home cleaning service for us and I truly couldn't recommend anyone better! As long as he's around I will continue to be a satisfied client!

Great communication and competitive prices…read more Had a team of two come out and clean the downstairs main carpet areas and the stairs to the second floor while my mom was in the hospital for heart surgery. She came home to a wonderfully clean carpet in her high traffic areas. I believe the main employee was named Justin and he had a trainee with him. They both did a wonderful job, paying extra attention to get everything clean. I was so happy that they could come out on short notice since this was a last minute surprise I decided to do. Thanks so much!

Amazing service. Justin arrived before time and waited since we were not ready. Took the time to…read moresee the spaces to be cleaned and explain the process. Took time in each room to ensure everything was clean before moving to the next one. Made sure we were satisfied. Very different carpet cleaning experience but O recommend. Not sure about the 1 hour drying claim but I'm in no rush. Great value for money as well.

Highly recommend! I'm amazed on the quality of work they do. They cleaned behind furniture in…read moreplaces other Cleaning services don't clean. My house looks and smells amazing! Thank you so much!

RC Cleaning Service cleaned our residence for the first time and I was so pleased! Our house has…read morenot been this clean since the day we moved in! After looking around I noticed how thorough they are, they moved furniture and belongings out of the way to clean the floors, counter tops and desks. The blinds and crown moldings and even baseboards were cleaned. Everything in kitchen was cleaned from the counter tops to the appliances and even all of the cabinets. All of our stainless steel appliances were so shiny! I had accidentally left cash in an envelope on my desk, they removed everything on my desk to properly clean it and returned my belongings and not a dollar missing. I am thoroughly pleased with the quality of service, competitive pricing and professionalism their employees exhibit. I highly recommend choosing RC Cleaning Service. 5 STARS!

Unfortunately, I cannot in good faith recommend SL PRIME CLEANING SERVICES to anyone, anymore. I…read moreused to rave about this company, with good reason. But things seem to have shifted within their organization--their cleaning crews seem more rushed and unorganized, and they no longer apply the consistent, quality assurance measures they once did. But the most disappointing thing, at least for us, is the way they handled the costly damage they did to our home. First, they chipped the custom-painted finish off of our kitchen cabinets by scrubbing them with a dry eraser sponge--a costly mistake, for which they took responsibility in the abstract, but then refused to pay. An inexperienced crew left sopping-wet mops, rags, and buckets on our hardware floor, damaging the oil-wax finish in several spots. This, despite several in-person reminders about the special (but not difficult) treatment this type of hardwood floor requires. In good faith--but perhaps not good judgment--we agreed to fix the water damaged floors ourselves, despite the fact that it'll require a substantial amount of costly product, time and labor. After actively, respectfully sharing our concerns with them (to no avail), we finally decided to call it quits. Here's when we knew we made the right decision: When closing our account, we asked them to follow through on their long-standing commitment to pay an expert to repair/refinish the paint-chipped kitchen cabinets --damage for which they'd previously taken responsibility. But instead of honoring that commitment, they ghosted us. That confirmed for us that we made the right decision in walking away from SL CLEANING SERVICES as it operates now.

This has been the worst cleaning company experience we've ever had, and I strongly warn anyone…read moreconsidering SL Prime Cleaning Services to look elsewhere- run don't walk! The owner is a liar and does not stand behind her work. We did a full walkthrough together prior to starting services with their company, agreed to a set price ($130/per week for regular clean and $250 for a deep/airbnb clean), and after only a few months of service she turned around and tried to increase our rate by nearly 200%. Our home is only 924 square feet (2 bedroom), yet she claimed a regular weekly clean would now cost $260 and an Airbnb clean would be over $520. What makes this even more absurd is the level of service provided. For those inflated prices, they:     *    Do not wash linens (beds, sheets, pillows, couches)     *    Do not clean outdoor areas, the grill, or the garage     *    Left crumbs on counters     *    Didn't even take out the trash And yet they think it's "fair" to charge $65 per hour per person for cleaners who couldn't even complete the basics. The value simply does not match the rate. When we raised our concerns, no one offered to come back and fix the work. We had to send our neighbors in to finish the cleaning ourselves. For a company that claims to be able to handle Airbnb turnovers, this is completely unacceptable. The worst part is the way the owner handled the situation. She refused to take a phone call with me and instead hid behind her scheduler, sending canned AI-style messages. It's shady, unprofessional, and shows zero accountability. We wasted time training their team on how we wanted our Airbnb prepared, only to be left scrambling right after a long-term renter moved in. Instead of working to make it right, they walked away while trying to justify predatory, ever-changing pricing. Bottom line: this company is dishonest, unprofessional, and predatory in its pricing. Wanting to charge $520 for crumbs on counters and trash left behind is outrageous (especially after we had already cleaned all the cabinets and drawers ourselves/staged and cleaned the living room, etc). We will never use them again, and I encourage others to avoid them at all costs.

Connie and her team have kept my home 'company ready' for about 12 years. They are consummate…read moreprofessionals. I have no idea how they get so much done in an hour and a half. I'm usually up in my office while they work (out of the way) and when I come downstairs I'm delighted. The house smells so good! The whole place sort of glows. Connie's employees are good people with a great work ethic. I'm always happy to see them.

I've been using Connie's cleaning services at my home for several months now and this review is…read morelong overdue!!! Connie and her crew do an amazing job. They use natural cleaning products which are more healthy than chemical cleaners and they work just as well. I love coming returning to a sparkling clean home after her crew has been here. It always feels like such a treat! Connie also works with several Realtors that I know and she and her team always do a phenomenal job doing deep cleaning for upcoming listings!!

Paulina and her husband did an excellent job cleaning our house. They were on time, very…read moreprofessional, and paid great attention to detail. The house looked spotless when they finished, and we truly appreciated their hard work and care. We are very happy with their service and will definitely hire them again in the future. Highly recommend!

Highly recommend! Paulina was very responsive, came on time, brought her own supplies, and did a…read morevery thorough cleaning of our home in San Clemente. All at a fair price. We look forward to hiring her on a regular basis!

As a former property manager for the nation's largest home staging company, I have probably used…read moreevery cleaning service in Orange County, everything from large cleaning companies to small home-based businesses and Merlin's is by far the best cleaners I've ever had. They ALWAYS go above and beyond what I expected, from blinds & windows to sweeping the porch. I'm amazed at their work every-time. How many of your cleaners have bothered with the outside of your home? Probably very few. Yet I've seen Merlin grab a ladder and clean the outside windows and not leave a streak. They've swept the porch and even wiped the bird poop off the handrails. Now I have to confess, that I'm a cheap-skate. I don't like paying "retail" price for anything. So I've shopped around a lot. I've tried the neighborhood cleaners to the cleaners from Groupon and I usually haggle for a good deal. Plus, I'm usually not someone who tips cleaners because I feel like it's already included in their high prices. However, not only are Merlin's prices are so reasonable and their work is soo damn good, but I've actually felt compelled to tip them every-time they come. (And I hate tipping) But it certainly feels like Merlin loves your house as much as you do. So give them a try and I PROMISE you won't be disappointed.

Merlin and his wife were a life saver. We have a vacation rental and they helped us out by…read morecleaning the home for a last minute booking. They cleaned our home thoroughly and made it look spotless. I would highly recommend them. Ask him about his art as well! :)