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    Zillah's Pools

    3.8 (78 reviews)
    Closed 6:00 am - 5:00 pm

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    I paid Jesus for the month of April and he never showed up the last two weeks of April and left our pool like this.
    Sasha C.

    A scammer. He told us one of his employees moved to Florida so he had to pass us on to his "trusted friend", Jesus. Jesus ended up being a total scammer and constantly sucking us dry. Anything that could go wrong with a pool went wrong: water needed to be drained, new motor and pump, new filters, new pool light. Meanwhile he never cleaned our filters properly and would take off for weeks at a time leaving our pool absolutely filthy. He charged us $2,500 for a new pump and never gave me the receipt after asking at least 10 times. He also never gave me the warranty information. Meanwhile a new pump same item should've only cost $1,200 max. He sold us a new pool light which cost me $1,400 and never installed it! He is a scammer. I tried reaching out to Kevin and of course Jesus several times and they BOTH blocked me and my husband. Kevin, why would you block me if you weren't guilty of something?? Make it make sense.

    Anthony K.

    Zillah, Kevin and James have been great! Solid communication! James is my weekly tech, and has done phenomenal job! Originally hired to work on my pump, which had a leak! Bid the job, which Zillah came in at a fair price. Fixed the lines to the pump the next day and the pump is working the best it ever has. Brought Zillah on for weekly services, which was meh at the beginning to be honest. My first tech wasn't that good. He'd half ass and rush through. Talking with Kevin, he was very understanding and responsive. A few times of sub par service, also not the only one complaining on the route, Kevin removed this tech and had James pick up my pool. Kevin stayed on top of his business, was responsive to my issues, and rectified the problem. He also credited me on future services. James has been consistent, thorough, hard working, and overall a nice chill guy! Recently, I had a duck nest in my yard, and have babies. With all the ducks, James has been really understanding and working extra hard to keep my pool clean. He's gentle around the ducks and really helpful. Zillah, overall has been the best pool service company I've used. There's a lot of shit ones out there, but Zillah, Kevin, and James are not one of them!

    After
    Christina D.

    Kevin and his crew are amazing! Very knowledgeable and was able to fix the issues that were turning my pool green. Would highly recommend.

    Our pool under the care of Zillah.

    Unfortunately the true Kevin showed a year later. We have since fired him. We bought a new vacuum through him in June 2022 for a rental property that he has been servicing. He texted us the Leslie's receipt in June as proof of purchase. Fast forward to now, 10 months later. We just visited the rental property and noticed the vacuum was our old one. When we asked him what happened to the $500 vacuum we paid for in June. He said, "Been trying to get a hold of Junior , old tech that use to do that pool around that time that we sold you the cleaner & no answer. He got fired for stealing jobs from the company etc so I wouldn't doubt it if he has anything to do with that. I'll see if I can find out what happened but one thing is for sure - I'm pretty honest at what I do. If I have to buy a new one myself , I'll do so & put it in tomorrow for you guys. I'll deal with the missing vac myself & if I can recover it , cool." He ended up putting in a new cleaner this week, but for 10 months where was the cleaner?? If we had not visited the rental property this week, we would never have known. Also, our tenants stated they RARELY saw the service men out there and the pool was always dirty. Pictures are from weekly service with a new cleaner and motor installed this week.

    Jesus M.

    Kevin responded almost instantly to a quote request sent out. After deciding on a time he came out and cleaned our main pool filters. Knocked them out super quick and left them clean. Kevin did an amazing job, great customer service and was super well priced vs the other quotes I received.

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    2 years ago

    Fabulous pool service our pool has never been cleaner. Everyone is so nice too which is a bonus.

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    3 years ago

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    Kevin C.

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    3 years ago

    This company is pure gold! Customer service 150/100!! Communication is amazing! A company with integrity! That means everything to me!

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    2 years ago

    Great group of folks! Easy to work with and they do an excellent job servicing our pool!

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    4 years ago

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    Kevin C.

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    Page 1 of 2

    Ask the Community - Zillah's Pools

    Review Highlights - Zillah's Pools

    Kevin and his team at Zillah's Pool are always so prompt and professional any time I have needs for my clients.

    Mentioned in 50 reviews

    Read more highlights

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    Priority Pool Service - Great job on installing our new pump!!

    Priority Pool Service

    (291 reviews)

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    I highly recommend Priority Pools to anyone looking for dependable, consistent pool cleaning and…read moremaintenance. Alejandro does a great job--his attention to detail truly sets them apart. He always follows through on every instruction I provide, and week after week, the service is thorough and reliable. I've worked with two other pool service companies in the past, and neither comes close. They usually started off strong, but their quality quickly declined over time. In previous years, poor maintenance even caused my pool to turn completely green. Since switching to Priority Pools, I haven't had that issue once. I don't often go out of my way to recommend companies, but Priority Pools--and especially Alejandro--have absolutely earned my trust.

    We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

    Payless Pool Service

    Payless Pool Service

    (77 reviews)

    Payless and get more! Chant it loud and proud so that the folks in the back are reminded of a funny…read moremarketing phrase of yesteryear, where the consumer truly felt like the service received is commensurate with the payment rendered. Nowadays, pay more and get less has become a far more common trope than people realize. Consider it a sign of the times; a blight in the era of post-inflationary prices, where the sticker shock still holds you hostage in your own home, twists your arm and makes you scream uncle until you forfeit over your credit card because your options are as limited as buffet choices in this town, but I digress. This isn't a review about spoiled imitation crab cakes and all you can eat Doritos at The Feast (or was it The Beast?), but instead, it's about three guys doing the lords work and saving Vegas pools one acid wash at a time - spoiler alert - (whispers) they do SO MUCH more than just scrub plaster and blast tiles. More on that in a bit. Payless Pool Service became a family favorite, so-much-so, that we've used their service a handful of times in the past year and we don't plan on using anyone else to come near our pools. Jaded pool guys with a bad tan and every other word uttered being "bruh" is not part of the Payless credo as these classy chaps exemplify the professional attitude you come to expect from a family run business. With Steve running point and Danny and Diego on the wings grinding away calcium buildup on tiles and plaster, you can rest assured that you have experts that are committed to getting the job done right the first time. Let's start with the initial call. Steve promptly answered and said he could stop by the next day to assess the condition of my pool. Upon arrival, Steve took some measurements and asked if we'd like to also sandblast the tiles, as the calcium buildup was enough to start our own cheese farm. He showed us some pictures of the work his crew had done in the past and it didn't take much to convince us that along with the acid wash, the tiles DEFINITELY needed some much-needed TLC (see photos and compare for yourself). As far as pricing goes, I personally thought the quote was more than reasonable for both mine and my parents pool, especially when you consider how much work these guys did in the span of a few days. Not only did Diego and Danny sandblast the tiles back to 2004, they even made the plaster whiter than Erik Estrada's smile. Additionally, I had asked Steve if they could install a new vacuum side port, and without hesitation he said, "not a problem, we'll take care of it." (gasp!) Come again? You'll take care of it and not nickel and dime me!?! How refreshing that there are people out there willing to go above and beyond for a job, which just tickled my heart. It's the small things/gestures which makes a business shine in the eyes of the customer, because it's such a trivial thing for them that it didn't require a separate quote. Same with Diego when he finalized my parents' job. They just purchased a new Zodiac MX6 vacuum and needed help with the initial operation. Without hemming and hawing or hand-wringing or face contorting, he said "SURE!" took the vacuum and its hoses out of the box and showed us step-by-step how to get the most out of it over time. These guys are such a delight to work with that I think the three of them should hold a TED talk for a lot of other contractors and service technicians in the valley on how to exhibit a professional demeanor, while still remaining affable and relatable to your customers. Kudos! Total time was no more than three days from drain to fill on both pools, which is about the amount of time it took you to read this Yelp! review, right? ;) Additionally, Diego returned and balanced the chemicals, took care of cleaning the pool filters and vacuuming up the remaining sand left behind. Payless also covers a whole litany of other services for your pool. We even asked about re-plastering and resurfacing the Kool/Cool Deck at some point in the future, and along with our initial encounter with Payless, they even repair old Jandy Valves. If you're looking for someone that values your time, gives you top notch service and isn't trying to bleed you dry with outrageous pricing that is so prevalent these days, please consider giving Steve and his guys at Payless a call for a quote.

    Payless pool did replaster with mini pebbles, retile and rewire the pool lights and we're so…read moreimpressed 100% !!! Their mini pebble plastering quote beats 4 other quotes. So, I chose Payless pool and so glad that I did !!! Steve is the one gave me the quote, draining the pool and check the work everyday till finished. Each job from demolition retile to

    Aqua Pro Care

    Aqua Pro Care

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    I've had Aqua Pro Care for a few months now, so I can attest to several months of service:…read more 1) GREAT COMMUNICATION- if he doesn't answer outright (and he often does!), Martin returns phone calls almost immediately. He texts in advance of arrival, and answers all of my questions throughly 2) RESPONSIBLE- My #1 ask is to be an early early pool clean. I work from home and the hubbub of someone in the backyard freaks my dogs out, so it's good to get all of the excitement over before my workday begins. Martin and his staff (shout-out to the WONDERFUL Jordan Gonzalez!!) accommodate this SO WELL, and I'm just tickled to see them out there first thing Monday... THANK YOU THANK YOU you guys, you make my week start out perfectly1 3) HONEST- I didn't realize that I was accidentally overpaying (if you pay via Zelle as opposed to credit card you get a little discount) and Martin caught my mistake and made it right. I SO APPRECIATE that! 4) TRUE PROs- Martin caught a little leak from our filter tank when he first began service (my previous pool guy, who ghosted his entire client base for weeks when he hurredly moved out of town and didn't tell anyone), must've been ignoring it!). Martin patiently problem-solved with my husband, and took his time to consider the most economically conservative way of addressing the issue... resulting in a perfect fix that was mostly free! (just needed some lubricant!) Now... it seems every.single.time I write a review for a Las Vegas pool service, they wind up ghosting me, moving out of town, divorcing their wives and giving up the business... Aqua Pro Pool Care.. please please, I beg you, HANG IN THERE for the long haul with me! I want you forever! :)

    This review has long been overdue. I meant to write and post my review but work, and life in…read moregeneral, took much of my spare time. To Martin and Aqua Pro Care, my apologies! Martin/Aqua Pro Care has been nothing short of outstanding! From the time I started yelping for pool acid wash, to quick responses to my questions and inquiries, to the actual day of acid washing, and to refilling and balancing the water. I second all the 5 star Yelp reviews. All the 5-star reviews are legit, and I am joining the list of their satisfied and happy customers. I do my own pool maintenance but I leave the acid washing to professionals/experts, and Martin/Aqua Pro Care will be my go-to acid washers from here on out. He showed up as promised for pool draining and acid washing, and did not waste time. He's very efficient and works fast! They are neither the cheapest nor the most expensive, but they offer very reasonable and competitive prices. They also give military discount, by the way! Highly and absolutely recommend Martin and his company!

    Zillah's Pools - poolcleaners - Updated June 2026

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