Not going to lie, the exterior is rough around the edges. Also, you will find signs that point you…read morein the correct direction to the entrance but that still didn't stop me from telling my husband, " this doesn't feel right" and forcing him to walk all the way to what appeared to be the front to try that first. The real entrance is a back door that looks pretty uninviting but trust me, you want to enter it. When you are inside you will be met with racks of freshly baked bread ready to go home with you. If no one is around just holler out and someone will be with you promptly. Palermo's is a commercial bakery that you can find in nearby grocery stores but why not go directly to the source and support local. We picked up a sourdough baguette, a sweet baguette, and a few sandwiches rolls. Overall, my favorite was the sourdough baguette. I can't wait to come back here and order more bread to share. *** cash only ***

I'm a sucker for a good baguette. I wanted it to be slightly crispy on the outside so that you hear…read morethe crunch when you lightly press it between your fingers, but I also want it to be dense enough that it springs back... all while retaining a soft and airy interior that isn't TOO airy that, when you slice it to make Crostini, the air pockets are too large to hold anything on top of it. Is that too much to ask? All jokes aside, their sourdough baguette was excellent. A bit firmer than I like, but an even texture on the inside, and the tanginess was exactly right. The sweet baguette was a bit undercooked in my opinion, and did not have the crispier texture or color on the outside that I was looking for. The interior had the density I was looking for, but the sweetness was missing. I also ordered a sandwich bread And it was "fine" but not anything special. I'm excited to come by and purchase more sourdough and other bread options, but I'll pass on the other two that I tried. Remember to bring cash as this is a very casual walk up spot. There was one gentleman working in the bakery when I arrived, and he had to stop what he was doing in order to help us. He was friendly and informative and made us feel welcome. Finding the entrance is a bit confusing at first but they do have plenty of signage to direct you to the right door. Even so, when you walk up the steps, you feel like you are entering through the back entrance of a restricted employee only area. Don't let the grimy exterior fool you. Inside is very clean and this is a working commercial bakery. You won't find a counter or register in sight. Just say hello when you arrive and someone will be with you shortly. Enjoy!

Love this Bakery! so many pastries and they are always bringing pastries and bread fresh on racks…read morestill warm- right out the oven. I always come here when I visit. friendly staff.

Calidental staff they keep buying from this bakery and we all love it…read more We devoured like lions. Always fresh.

Enjoyed a killer Empanada from here today for breakfast. It was actually like a light pastry with…read morea sweet mango colored filling. I've never had a sweet empanada before. Delicioso!

I beg you not to go here. It is completely filthy inside. You can see the dirt and dust…read moreaccumulating everywhere and there were live beetles crawling over the bread. The owners didn't even greet us when we walked in. It was hot and smelly. Im not even exaggerating that you feel dirty and sick when you walk in. I have never seen a place so dirty. I dont know how they are still in business. I rarely write a bad review but this one needed to be written.

Absolutely stunned!! We were took excited to take pictures…read morebefore eating!! Special Sandwich: 10/10 This sandwich was amazing. Definitely worth the two hour drive. It had freshly cooked bacon to perfection, butter lettuce, the freshest tomatoes, an aioli sauce, on perfectly toasted sourdough bread. Would 100% get it again and I hope it's not seasonal because everyone should try this sandwich!! Flourless Brownie: 8/10 It definitely is a flourless brownie the texture of it is almost like fudge. It melts in your mouth instantly, there's not really much of a structure to the brownie. If you're a texture person this might not be for you as it's not a traditional brownie it's extra gooey. However, absolutely love the flavor of it. It's a rich chocolate flavor with powdered sugar on top. As a dark chocolate lover this was pretty good!! Banana Bread with Chocolate Chips: 6/10 It's nothing too special, it was more on the dry side but still strong banana flavor! Overall experience: 9/10 Customer service wasn't the greatest while waiting for our sandwich we didn't really know we had to wait, where to wait, and when I changed my mind on a pastry someone gave me a face. However, the ambience of the restaurant and food made up for it. I loved sitting outside, an amazing way to sit down and have a chat.

Holllyy. The best bakery I've ever had! &…read moreI'm that person that sees out bakeries everywhere I go! - get there by 10:30/11 for the best baked goods! - try: fruit tart, almost croissant, chocolate croissant Cute, homegrown, very nice staff!

10/10 Ordered the…read moreapple fritter and ube donut, plus they threw in some freebies, blueberry donut and donut holes! The apple fritter was easily the best I've ever had. Absolute perfection, crispy on the outside with that caramelized, slightly charred sugar, and packed with soft apple pieces inside. The texture balance was unreal: crunchy edges with a soft, sweet center. The ube donut was good too, definitely on the sweeter side. If you love sweet treats, you'll enjoy it, but I personally wished the ube flavor came through a bit more to balance it out. The blueberry donut was another standout. Super soft and muffin-like with plenty of blueberry flavor throughout, plus a nice outer layer for texture. Honestly way better than a typical chain version. Donut holes were solid as well, simple, fresh, and satisfying. Overall, everything tasted fresh and high quality. Service was fast, and the baker was super friendly, hooked it up with extra donuts, which made the experience even better. The vibe was welcoming, and it's definitely a spot worth checking out. I'll be back for sure.

donuts are amazing, young girls working there…read morethere are so rude, however the owners are awesome!

Great service and I loved one of the baristas, Paige! She provided excellent customer service and…read morekept the work environment so positive and uplifting. My coffee was amazing as well!

i would've given it more but i had a really uncomfortable experience with one of the baristas here…read more And it could be cause it was busy but still if you're going to be named business of the year at least try to be a little nice. the lady at the register was very sweet and understanding but when i went to get some water i noticed there weren't any water cups so i asked a barista with reddish hair if there was anymore and she answered by saying "we're kinda busy.. but here" and she gave me a kinda dirty paper cup. i mean it was fine since i wasn't expecting a glass cup but i think the way she said it made it feel like i was making her stop her work just to get me a cup.... which i wasn't trying to do at all. so it was a very awkward experience. other than that experience everything else was wonderful the drinks were good and the whole vibe of the place was lovely maybe i just caught her on a bad time which could be my bad but still...

Holllyy. The best bakery I've ever had! & I'm that person…read morethat seeks out bakeries everywhere I go! Super cute decor inside & such nice welcoming staff! - get there by 10:30/11 for the best baked goods! - try: fruit tart, almost croissant, kouign-amann & rectangle shaped filled cream puff pastry (forgot name but incredible, in top R of last pic) Cute, homegrown, very nice staff!

We were recommended this bakery by a friend who visits Carmel often and really loves it, so we were…read moreexcited to try it while visiting from Texas too. It's a small shop, and since I wasn't sure yet if I wanted a pastry, I ordered a coffee first while my husband looked at the case. One of the women behind the counter told me, "Usually you order pastries first and then we get the coffee at the end." The way it was said immediately made me feel uncomfortable, like I was somehow doing something wrong. I apologized and explained we weren't from here and I wasn't even sure yet if I wanted anything else. Their tone changed after that and became much friendlier, which honestly made the interaction feel even more awkward. My husband ended up ordering pastries, including a chocolate croissant for me, and both the latte and croissant were good. Sometimes the experience matters just as much as the food. It's hard to fully enjoy a place when your first impression made you feel unwelcome. I truly wanted to love this spot because it came so highly recommended as she visited it daily, but I left feeling more embarrassed than excited to return.