Relaxed Night Out with Hookah and Pizza We stopped by Zoo Al's for a laid-back evening and really enjoyed it. We shared a pizza and had hookah, and it made for a relaxed, easy night out together. The atmosphere is comfortable and social without feeling hectic, and it's a nice spot if you're looking to unwind rather than rush through a meal. Service was friendly and attentive enough to make the experience smooth, and everything came out without issues. Overall, a solid place for a casual night with good food, hookah, and conversation. We'd definitely come back when we're in the mood for something low-key and enjoyable. read more

DO NOT order from this place. We ordered 4 pizzas at 11:45 AM and selected DELIVERY on their website. Our receipt clearly says delivery. After waiting over an hour with no food, we called to check on the order. The employee told us they "don't have delivery" even though it was literally an option on their website and on our receipt. Instead of helping fix the problem, the girl on the phone hung up on us. We asked for a refund since the food was never delivered, and they refused to give it to us. So we waited over an hour for pizza that was never coming, got hung up on when we tried to ask about it, and they kept our money. That's terrible customer service and completely unacceptable. Until they fix their website and learn how to treat customers properly, I would strongly recommend people avoid ordering from here. read more

While the inside looks beautiful and the menu has a good selection of items, the food itself is very average, at best. The stuffed grapes leaves, which is usually a favorite of mine wherever I order it, did not deliver. The rice inside had a bite to it and wasn't cooked all the way through. We ordered the tabbloueh, a dip (I forget if it was hummus or one of the eggplant ones they have), and wings which were ok. The meat lovers pizza was good and definitely hit the spot. The dessert was a miss. We ordered the Knafeh cheesecake which was not good. The knafeh was soggy and missed the crunch you typically expect from that dish. It also does not have a separate hookah area so if that is a problem for you, be advised. Our table did order a hookah and some people around us were giving us side eye because they didn't like being around it. Too bad for them I guess. read more

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Went to Zio Al's Signature and was really disappointed. They automatically added an 18% gratuity to the bill and never mentioned it till time to pay. Even the water was $2, which no one told us ahead of time. The fans weren't working, so it got uncomfortable, and the smell from the hookah kept drifting into the non-smoking area. Service was slow, and overall it just felt like they don't tell customers everything upfront. Definitely not going back. On a good note the pizza was good! I don't mind tipping, but allow that to be my decision! October 2025 read more

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First time trying Zio Al's pizza and wow.. did not expect to walk in and feel like I had just stumbled into a full-on vibe. Elegant and spacious, the kind of place you could host a graduation party (bridal or baby shower) without stressing about squeezing everyone in. Perfect for 20-40 guests. it's not just a pizza spot, it's also a hookah lounge. Yep, each table has its own hookah setup, and they've got a special area tucked in the back .. so you can enjoy nothing but hookah. The pizza was just as amazing: soft, chewy crust, generous amount of toppings, and it was still delicious the next day (rare achievement in the pizza world). Thank you Zio. TIP: join their rewards program. You don't have to spend much before you're getting free stuff, and who doesn't love free pizza? We walked in curious, walked out loyal fans. read more

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Zio's is expanding its empire, and in a surprising twist, Allen got the first Signature location. This spot has everything you wish the OG Zio's had: attentive, proactive wait staff, friendly professionalism, ample parking, and way more indoor seating. No outdoor option, but the bathrooms have more than one stall, the menu is large, and the food is made to order. Lux touches like embossed silverware and elegant plating make it feel elevated. My only feedback is that they need to invest in a better digital menu. Wing flavors should be listed under "wings" and breakfast/brunch items deserve their own section. Small fix for an otherwise fantastic upgrade. If you're the owner I'll even redesign the menu. DM me. read more

As we entered, we were given only a drink menu. When we asked, they eventually brought us the food menu. After a long wait, someone finally came over to ask if we were ready to order. We placed our order and asked for water. We were told that they only serve bottled water for purchase and do not provide tap water. Should I continue? read more

PB suggested we go to Zio Al after he got off work. He had a great experience previously at this location, so I went along. This place is located in the strip mall near Target. It was after 11pm on Sunday and it was packed with customers. We were seated right away and TBH, we felt very welcome and inviting. This establishment is what I understand a Halal Italian eatery. I wanted to try their dish, but I wasn't that hungry, I tried their garlic cheese bread and they were good. PB ordered Lasagna(came with good size garlic bread)and nice looking salad. We ordered soft drink and lemonade. They have all sorts of beverages and coffee etc. staff were very friendly and very attentive. We learned that 18% tip is already included which was perfect. We will definitely return. The only thing we will do different is maybe, we will come here during the week as weekends, it's very busy. They also have hookahs and game tables. read more

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I have ordered from Zio Al's countless times from multiple locations since they are open late, have halal options, and good pizza variety. We decided to check out this location because we knew this was a new concept with a hookah lounge inside. We did not come here to eat, just to hang out after dinner. Naturally, there was some good and some bad. PROS: Our waiter was great. We did not like one of the drinks we ordered, and he swapped it out for something of his own recommendation. Hookah is good (3.5/5). We tried the White Gummy, Watermelon Mint, and The Signature. I preferred the White Gummy and Watermelon Mint. They do a good job of swapping out coals as necessary. Their hot tea and chocolate mousse were pretty good. CONS: The banana matcha is horrible . Don't do it. lol. None of their lattes or drinks are anything to write home about and are mediocre at best. We had 5 people with 3 hookahs and they originally only gave us 4 plastic tips for the hookah . When asking for more to accommodate everyone, the server quickly rebutted with 'it's only 2 tips per hookah'. Clearly, he didn't see our other hookah, but it's a weird policy to try to make a big deal over. read more

Tried it out for the first time and I can only describe the pizza as weird. I ordered a plain cheese pizza and it felt like it had a distinctively "wet" texture. Other people I've asked who had it say the same. I was expecting something better than a chain pizza, but this wasn't it. read more

Came here with a friend to check out their new location in Allen. We got a medium pizza, half buffalo and half meat lovers. The pizza came out pretty fast. Service was really good and and as for the taste of the pizza, it was really delicious. Ambience was really nice as well, they did have the people smoking hookah separated from those who are just dining in. Overall I would really recommend checking this place out. read more

Zio Al's Pizza & Pasta - Sandwiches Near Me - Allen, Texas

We experience Great service everytime we walk in with smiles and customer service. Food quality is always perfect and they care about quality and presentation. The Food is always made quickly hot and fresh!! And we love a good cheese pull. Thank you for such a great experience! read more

Zio Al's Pizza & Pasta - Cheese pizza - Sandwiches Near Me - Allen, Texas

*1-star | The hidden fees ruined it* Pizza itself: 6/10. Nothing special but edible. NO FREE WATER-$2 per water bottle period. The experience: 1/10. Since when is "party of 2" enough for an *automatic 18% service charge*? We didn't know until the bill arrived. No heads up, no option and suddenly my simple small pizza and zaatar pie are luxury expense. I don't mind tipping for good service. I DO mind being forced to tip 18% when the service was forgettable Transparency matters. This felt greedy...not returning read more

I decided to stop in at Zio Al's Pizza & Pasta since it's new and give it a try. It was quite interesting. I thought it was an Italian restaurant by the name, but in fact it's Mediterranean and Italian. That makes it easy if you are torn between eating Mediterranean or eating Italian. The service was A+. The servers were very attentive. The server ensured the order was precise and accurate. He was very joyful and pleasant to be around. Food was an A+. The food came out hot and fresh. The pasta even came with bread, and the pizza was tasty with great cheese pull. There were a couple of things that I experience displeasure with. The first I did not like the fact that it was a hookah lounge. I feel that needs to be made clear as you are walking in. Maybe name it Zio Al's Pizza & Pasta and Hookah Lounge. 2) The restaurant automatically adds gratuity to every bill. I went to tip the server and found this out at the end. To me this is unacceptable. If service is horrible the server still is rewarded with a tip. When you add the tip in the customer is not given an opportunity to evaluate the service. Finally customers are not notified at any point that gratuity is automatically added, you don't know this until the bill comes out. So please be aware that gratuity is automatically added to your bill. read more

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The best hookah ever , pizza wings and homos Akawi pie I recommend it , Rawdah take care of us read more

Zio Al's Pizza & Pasta - The best hookah ever , Rawdah is amazing server - Sandwiches Near Me - Allen, Texas

Why is rating so low? I ordered two pizza to go and the taste is awesome. I like the pesto sauce on pizza. Price is a bit over but it's worth to try. read more

Zio Al's Pizza & Pasta - Pizza - Sandwiches Near Me - Allen, Texas

They did so bad, we ordered hummus and they gave us hummus with 2 smallest pieces of bread. After we asked for more they came back 35 mins later with only 2 more pieces which they charged me for extra. read more

Great customer service! Plenty of options! And just straight up great tasting food! I'll always come back for a daytime bite or late bite eats! read more

The food was fantastic. The service was exemplary. Sarah was amazing. She was attentive, prompt and very sweet. We will be back again and again. read more

Interesting experience. There was beat and swing. Food was just simply good. Service inspite of the crowd was good. There was something I totally disapprove of was the recycled smoke floating in the air while minors played. Parents completely nonchalant of the toxic smoke read more

Let's be real, this is a hookah lounge masquerading as a restaurant. I knew something was off when we walked in and were given the option of smoking or nonsmoking. I questioned it but the host said they have a permit and kindly seated us in nonsmoking. The menu is digital only and is basically pictures. Tried tapping on a few different pizza options but no details or descriptions came up. The waiter came to take our drink order and I was told water is in the bottle only. My husband asked if they had beer and was informed they don't serve any alcohol. By now we'd concluded that unless you wanted to smoke, everything else was secondary. We chose to leave. Disappointed. read more

This Place is a hookah lounge that serves zio Al's pizza and pasta. Nowhere on the signage states that it's a hookah lounge.. pretty deceptive. Really smoky inside. The food is great and service was good. We ordered some water with our meal. They only sell $2 bottled water. They also add an automatic gratuity to the bill. If I had known it was a hookah lounge I wouldn't have gone. Not sure if I will be back. read more

I love their pizza, but they lose a star because of the wings. Small is an understatement. They were comically small. So never again on the wings, but the meat lovers pizza is my fave. read more

Zio Al's Pizza & Pasta - Lemon pepper wings - Sandwiches Near Me - Allen, Texas

Sayed very nice server highly recommend him and zio location in Allen Very clean friendly environment read more

- Ambiance was not bad. The decor had an elegant feel and did not seem cheap. - Our waiter provided excellent service. She was very polite and professional in her craft. - Food was just "okay" I had a meat lovers pizza and my wife had Chicken Parmesan. (Pizza lacked sauce and just tasted average. Chicken Parmesan was watery and the chicken had a rubbery texture) - Unusual that you had to pay for water which comes in a simple plastic bottle - For payment be aware that they charge a 17% gratuity without letting you know. - The place offers hookah so the smell may bother you if your not into that Conclusion: The service is great but the food is just "okay" it seems like the budget went into the ambiance and decor more than the food. read more

Second visit here, pizza is awesome. And, even better, the service from Zainah! Kind and patient, Zainah assisted with menu options and provided alternatives to best serve our needs. Thank you so much, Zainah! read more

Very good service thank you so much to our server Tamir. Everything went very smoothly.

Only kid friendly in the day time because of the hookahs. It's a shisha lounge with pizza and some Mediterranean dishes. Food is great and service. They also have a coffee bar with many drink options. Nice vibes. No alcohol is served. read more

This place is amazing, I love it when they first opened I was excited to see the inside the menu is amazing and the food is as good as it looks and it looks amazing! The service was amazing! Just walking in feels like it's a high end establishment! read more

Zio Al's Pizza & Pasta - Hummus, Beef Shawarma and fries - Sandwiches Near Me - Allen, Texas

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Food- had small cheese pizza and the wings. They were fine nothing special. Service- was very good and was attentive. But they sat us at a very small table which was hard to get both the pizza and the wings plate and drinks on one table. The water is bottled only, We had to pay for water. Also they automatically put 18% tip on the bill. Which I did not appreciate. I like to set my own tip for the experience. He lost money on that one. I will not be going back. read more

Ordered the chocolate mousse cake and as soon as I took a bite this was in my cake! Paper read more

Zio Al's Pizza & Pasta - Sandwiches Near Me - Allen, Texas

The food and service never miss! Had a wonderful time! The food was delicious, the design and ambience were spot on, and the service was outstanding. Ryan took care of us and went above and beyond--friendly, attentive, and made the visit even better. I'll definitely be back soon for sure! read more

The food was great... It's a middle eastern vibe which make for a mellow mood with the hookahs.. the service was good as well and I went very late .. the mango berry drink is a must try if you're into smoothies.. read more

Zio Al's Pizza & Pasta - Mango berry house hookah - Sandwiches Near Me - Allen, Texas

The food was great. My waitress Sarah was great! She made sure everyone at the table was okay and taken care of!

The pizza was not bad had decent flavor. The salad didn't care for too much maybe it would be better with different dressing the Greek vinaigrette was not what I was expecting. Looking forward to the chocolate cake I'm hoping it will be delicious cause I saw a coffee bar which sounds like a great combo. The place is nicely remodeled the service was a little slow could be opening jitters as they didn't even have cash/change in register. I gave it 3 stars cause it was ready quick otherwise it's probably a 2.5-3 kinda place. They are open late til 3am which might be there niche. read more

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Amir was awesome ! had a great personality! Was very helpful on decision making for the food !

Liked the ambiance and the vibe in the restaurant. The food is average at best. This place would be fun for people that are into hookah. Almost every table had a hookah. The hookah smell is not overwhelming with the ventilation system that they have. You have to pay for water and it comes in a plastic bottle. Did not like that. They include 18% gratuity on the check no matter the size of the party. The service was great, and I would have rewarded them with a generous gratuity, but I would have liked to have that option. read more

Pizzas and appetizers were delicious! A little annoying we had to pay for water. Also be aware they have hookah. I did not realize this and my 2 year old almost got burned. They need a sign warning parents. read more

The service is very slow. It is very smoky in there and there were even some people smoking actual cigarettes. I also saw some customers with their shoes off and putting their bare feet on the seating. I found this very gross. Will not be going back. read more

Great food, friendly staff, and a nice atmosphere. Everything was fresh and delicious, and the service was super quick. Suzan was amazing thank you for everything Definitely coming back! read more