My wife,Pat Harrison ,now deceased, sold a 1 bedroom unit in C building…read moreand bought unit 303B 2 bedroom. I found out 2 years ago that the garage space for 303 B was never recorded and thus it was in limbo and could not be sold with a parking space. I had to incur legal fees $3600.00 to get the matter corrected. I have no recourse as this happened in 2005.Either her atty. or Pat gave bad service. Both condos were in Brook House. Best, Curtis Worcester

One of the most unprofessional and generally awful businesses I have dealt with in the area…read more As a physician training at Brigham and Women's Hospital, I decided to rent a condo at the Brookhouse because of its convenient location. Pat Bottary Real Estate brokered the rental agreement and drew up the lease for me to sign. The staff were pushy, unhelpful and blatantly rude when asked for clarification about lease terms. After pointing out a major discrepancy on the lease, one of the senior employees told me she didn't care whether I signed and had drawn up the lease as a favor. This is the only real estate group I have dealt with where drawing up a lease is considered a favor. If you don't have to deal with this business, don't. They'll do their best to pull the wool over your eyes and, if you call them out on it, they'll give you grief.

Worked with this Realty office when we moved to the Boston area in '07, and to sell our house when…read morewe were leaving MA in 2020. Their services are excellent, they're good community partners; we were expertly guided by Lynn Saucier through the extra obstacle of selling during Covid restrictions. Couldn't be happier with our experience from start to finish!

We had a wonderful experience with Deb Galiga at Jamaica Hill. She found a great condo for us, was…read morepatient, responded quickly to our calls/texts/emails, and was honest with us about what we could get in our price range. She bent over backwards. We had an odd situation-- the seller's broker for the condo we bought dropped the ball on a number of things-- and she kept a good sense of humor and was very reassuring. She made what could have been a mess into a great experience.

Not as wide spread as Centre Realty Group, but the Realtor we worked with, Michelle was much more…read moreprofessional (no political tirades). So why the mediocre rating? Well it was a series of events that got my hopes up only to lead to disappointment soured my experience. Also they don't really have much inventory. I will say that this company has the lowest "fee" for the place we were looking out of any of the other agencies. It was just a straight forward credit report from Experian that you could keep and use for future applications $15/person. (However, we all know all the other agencies won't trust you. They want you to fritter your money to pay a fee for their arbitrary credit report.) Then the usual stuff like pay stubs, W2 and references from previous landlord. I found a listing (too late) on Zillow for an ideal location with reasonable price, and she still agreed to show it to us which was nice since the property owners were still vetting candidates. She also tried to push this other undesirable (and overpriced) apartment that had been on the market for months in lieu of the current one. I can't help but feel like she just wanted to show more qualified candidates for consideration to boost her and the agency's reputation - when all along they were going to pick the first applicant anyway (to avoid potential accusations of discrimination). She even set up a meeting with the Property Managers for a small interview at their office location after hours. Regrettably she informed us that they chose the other applicant since they were equally qualified. I thought that the "dream place" slipped through our fingers. We asked her to keep us in mind for other rental units with similar stats, but we never heard from her again. Thankfully we got in touch with another realty group and found something else around the same price point. The absolute best part was that not even a month after we moved in we received an e-mail from Michelle and she said the same property was now available again for rental at the start of the following month! We let her know we found something else, but we were curious what happened. Of course I understand that she doesn't want to reveal what happened, but it's truly funny how things work out sometimes. Think RES is a professional company overall and I didn't get the scummy vibe from them (like CRG) so they could very well work for you. I recommend continuing to look as well on your own if you're a renter as I mentioned earlier there's not a huge inventory of places.

Worked with Kenneth. Rented a place for a year as I got settled in New England. Solid guy, keeps…read morehis word, helpful and friendly. Have no negatives to report when dealing with Think RES. Everything was smooth and professional.

We found an apartment recently through David of Vangyard and It was really helpful…read more He guided us for many things and from my experience I must say vanguard has senior employees on place specially to guide customers properly and to run the service with good qualities . I had been to few other agents where youngsters responded in a different way. Make your terms clear and discuss with these guys they will help you out but ofcourse you need to have patience if you need a right place. :)

I have used Vanguard Realty since 2004 for purchases in Allston, Brookline, and last year in…read moreChestnut Hill. This has included three properties: two investment units and most recently a house I renovated, as planned, and live in. Vanguard has served as my rental agent on the investment units since 2007 when I decided they could do it faster, find better quality tenants, and for a higher rent then I was getting on my own. While Matt Bless is my primary contact, Howard and the others I have dealt with in both the Brighton and Brookline offices have continually provided me with the knowledge and service I demand. If you are looking for honesty, responsiveness, knowledge of the area and buying process then working with this team will be a sound investment as it has been for me. May 29, 2012: Closed another deal with Vanguard last month. Working on one or two right now that should come to fruition and close over summer. Continue to appreciate the great service I get from Matt, Howard and rental agents. The rental team at both locations found me real solid tenants for September as they have done for the last five years. Some at highest rental rates in 4 years. Could not be more pleased with personal and professional service. Thanks so much!!

I first moved to Newton 14 years ago and worked with Preservation Properties to find my first…read moreapartment here. I worked with Heather (absolutely awesome person). Stayed at that apartment for 8 years before the owner had other plans for the place and I needed to move. I then worked with Amy (another absolutely awesome person) at Preservation and found my current apartment in Newton and have been here for 6 years before deciding I needed a change. Contacted Preservation and worked with Heather again and found a great apartment. All three of my experiences partnering with Preservation Properties have been great and I couldn't be more happy. Preservation really takes the time to talk to you and listen to you...all for the goal of finding you a place that is the best/right fit. Let's be honest...moving is always stressful and the folks I've worked with had a real impact toward reducing that stress. You won't be working with some cold massive real estate corporation that only cares about getting your $$$. In my personal experience, you'll be working with folks who care. I wholeheartedly recommend Preservation Properties and will partner with them again without hesitation. I appreciate all that they've done for me.

I had the pleasure of working with Amy Kaplan at Preservation Properties to secure a new apartment…read morefor me and my family of 4. We were in the midst of a power struggle with our current landlord over lead, and she was super accommodating and understanding about our situation. I'd recommend her to anybody looking for an apartment in the area.

It was difficult for our family of 6 to find a rental in Boston. Michael was wonderful and helped…read moreus find the perfect house. He and Carla are very nice and reliable. Michael even helped me return a package that I accidentally sent to the house after we had moved out.

What a cool realtor. We didn't end up renting any of the places that they listed, but probably…read morewould have if someone else hadn't beaten us to the one we really liked. I dealt with Mike, who is the self-described "owner, President, CEO, Big Guy, HeadCheese" of the company and is really, really nice. After seeing some listings on Craigslist for apartments, I emailed the address included in the ad... and didn't get a reply. So I called to ask about them, and found that much more useful. In general I learned that it is better to call than email a realtor, since they run around so much they're rarely at a desk. Still, for a business dealing so heavily with Craigslist, I think a better email response would be beneficial. Not everyone likes or is willing to deal with phones, especially if they're apartment hunting on the sly at work, like me. After making an appointment for a Saturday afternoon, we met Mike at the office in Newton Center (right next to the T!) and he described the places we'd be seeing. He also gave us a really useful map of Newton, which is a huge town, and that helped us narrow down the "villages" we were looking for. I noticed that he was only showing us cheaper places, perhaps because the original ad I called about was for a pretty cheap apartment. I told him our price range went higher than that and he was flexible enough to add another, more expensive place to the list of units we'd be viewing that day. All three apartments we saw were really nice. We liked them all, but one had no laundry (a deal-breaker) and one was really cute but smaller than we wanted. The third one was a big 2 BR with a glorious kitchen and huge living area... I'm still a little sad that someone else rented it before we could (we didn't make up our minds fast enough, and by the next weekend it was gone). Mike knew all about each apartment he showed us and actually lived in one of the houses we looked at, so he was able to give lots of information and answer all our questions. I'd definitely recommend NCA to anybody looking for a place in Newton or the surrounding towns. They don't seem to always have a ton of listings, but based on the places we saw I'd say that they look for quality rental units, and the customer service can't be beat. Compared to some of the other crappy realtors we had to deal with during this process, speaking to someone so friendly and helpful was a breath of fresh air.

Being new to Mass and a first-time homebuyer, I dragged Adam all over the Boston metro area looking…read morefor a rare one- or two-bedroom condo in my budget. I wasn't totally sure what I wanted or what I could afford. He helped me get a sense of what was available in the different markets I was interested in and pointed out features of properties and neighborhoods that I didn't know to consider. He also put me in touch with multiple other partners required for the transaction, all of whom turned out to be excellent. When we found a condo I liked, he negotiated and got me a sale price under what the property eventually appraised at. Thanks Adam!

We are incredibly grateful to Adam and his team at The Muncey Group. My sister and I went through…read morethe difficult process of emptying and selling our father's home in Newton, MA after his death, and Adam was there to guide us every step of the way. He was accommodating of our timeline and needs, and always willing to answer questions and address concerns with patience and compassion. Throughout the entire process, Adam made us feel at ease. He and his team were exceptionally responsive and paid close attention to every detail involved in preparing and selling the house. His recommendations for estate clean-out support, painters, repair services, and a real estate attorney were all excellent. His deep experience in Boston area market ensured that we received multiple offers. Adam is an outstanding communicator--responsive, thorough, and truly supportive. We highly recommend him and his team at The Muncey Group.

We used Eric as our realtor for a Condo purchase in Brookline. Being new to the area it was very…read morehelpful to work with someone who had such knowledge and experience in the area. From our first meeting, Eric was focused on helping us find homes that would work for us - listened to our priorities in what we were looking for in both the property itself and the transaction. He respected that since we had just moved to the area, we would be taking our time to get a feel for the neighborhoods we could see ourselves in and for the local property market. With the housing supply in Brookline being so tight - Eric would alert us as soon as a property that fit our needs came onto the market (or even a bit before) and had the connections with other local realtors to get us in before the open house. He wasn't pushy - trying to talk us into making an offer on a place we didn't love or getting us to bid beyond our comfort zone. After a few months of searching and trying - we successfully purchased a condo. Eric followed up a few times after the purchase to make sure everything was OK and that the property was 'as advertised'. In short - we couldn't recommend Eric higher.

Eric was great during the sale of my condo in Brookline. He was knowledgeable, professional and…read morevery responsive. I would highly recommended him.