Zipair Tokyo

2.4 (35 reviews)

Airlines

Add Review

Call

Directions

Website

Zipair Tokyo Photos

Zipair Tokyo - Amenity Kit ~ inflatable Pillow, Blanket, Slippers, Eye Mask, Ear Plugs - Airlines Near Me - San Jose, California

Zipair Tokyo - Airlines Near Me - San Jose, California

Zipair Tokyo - Cold Soba Noodles - add on meal - Airlines Near Me - San Jose, California

+47

More like Zipair Tokyo

Recommended Reviews - Zipair Tokyo

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

Start your review...

Browse more easily on the app

Reviews With Photos

Kitsune Udon -- order this! it was good!

Julia C.

Roundtrip flights to Tokyo for less than $600. It's a great value and there are even a few extras on top of the flight experience that are different from a normal flight that are super great. Food on demand, Free Wifi, and peace, quiet and dark to sleep are areas where ZipAir excels. Baggage: You are allowed one carry-on bag and one personal item, which need to weight less than 7kg (15 lbs) combined. They weigh your items at check-in, and they are pretty strict, so pack carefully. My partner brought his CPAP machine, which was not counted towards the weight limit or bag limit. You can also pay extra for more weight, or to check a bag. We didn't mind the weight limit. It wasn't that restrictive for us. But you do have to pack carefully. Our empty carry-on bag weighed 8 lbs alone. Food: There is a large selection of meals that you can order online in advance, up to 48 hours before your flight. You can see the meals available at https://www.zipair.net/en/service/meal. You can opt to have the meal delivered right after take-off, or pay a few dollars more to have the meal delivered before landing. The meals are all reasonably priced, about $10-$15. I saw a lot of reviews that the food is not good. This was not my experience. I felt the meals were above average for airline meals. I especially appreciated that I got to choose between many options, and that I had more information about what I was going to be served than the usual broad categories i.e. "chicken or pasta?" or "eggs or waffles?" I ordered the Cheese Ravioli w/ Spinach Cream Sauce and the Gyudon. Both were tasty and I definitely would order them again. The flight attendant brings the meal you ordered to your seat, so you aren't allowed to change seats. If you forget to order in advance, there is usually at least 1-2 entree meals available to order inflight. You just won't have as much selection as if you order online. There are also options available inflight that aren't available online in advance. For example, on the flight from Tokyo to SJC, there was a Mini Appetizer Set. Lastly, they have a wide selection of instant noodles that were quite good. I particularly liked the Nissin Foods Donbei Kitsune Deep-Fried Tofu Udon Cup. There's also a wide selection of beverages, including milk tea. However, they do charge for water. On the flight back, I loaded up on Japanese beverages at the vending machine at the airport before boarding. A great way to use up my remaining yen, and much cheaper than purchasing on the flight. Ordering process is easy. There is a QR code on the back of every seat. Place your order and pay online (using the free in-flight wifi). The flight attendant will bring your food to your seat. It's all super fast (sub 5 minutes). I was really impressed with the service. Electronics: There's free wifi and also plugs at every seat. The wifi is slow but definitely useable. I'm really impressed that they offer free wifi on a budget flight. Ambiance: One of the best parts of this flight is that it was quiet and easy to sleep! Most international flights have three meals (one meal right after take-off, one snack in the middle of the flight, and one meal right before landing) where everyone is woken up by the lights and the hustle and bustle. And I feel like I have to eat then, even if I'm not hungry, because that's when food is available. On ZipAir, you can sleep in peace the entire flight. And you can order food whenever you are hungry. It's great. Check-In: This was probably the worst part of the experience. Check-In lines are super long. Arrive at the airport 3 hours in advance. Seat Selection: We paid extra to choose our seats. It wasn't very much ($18 / seat in one direction and $13 / seat in the other direction). It was definitely worth it. The seats in the very last row are the cheapest to reserve. They don't recline very much. But they are the only seats that you can get two people together without another stranger. Overall, would absolutely recommend ZipAir and would fly them again.

Derek S.

Flew on ZipAir the other day and it was a decent experience. Booked direct for a lie-flat seat and it was priced 5x an Economy seat. ZipAir is a low-cost division of Japan Airlines. Available add-ons include seat assignments, checked luggage, additional cabin baggage weight, meals, and/or amenity kits. There is no screen on board although Wifi is complimentary. Check-in was easy although the agent require guidance and proof that my luggage has already paid for... Cabin crew on board all wore uniforms and a mask. Some even wore gloves. Boarding began with the back of the plane before general boarding. Plane left the gate on time. After a manual safety demonstration in Japanese, the English version followed. During the flight, prepaid amenity kits were handed out first along with prepaid meals. As meals tend to be tiny, it's best to pre-order multiple meals a few days prior to flying to ensure a full stomach. Ordering is done via the intranet with payment being card only. Started off with the Korean beef which was okay. The beef was well done and had a side of white rice along with vegetables. Opted for the mushroom Orzo a few hours later which was better. It was more like a Western dish with a tomato based sauce and mushrooms over pasta. After the meal service, the cabin lights were dimmed for rest (during a daytime flight) which was odd. The Dreamliner features centrally controlled dimmable shades although one could manually override them. The lie-flat seat was electronically controlled with a recline, upright and fully flat option. Despite being a 10 year old aircraft, the cabin, including the lavatories was in great condition. The lavatories featured disposable poly gloves, paper towels, and facial tissues. In addition, there was plenty of foamy soap and spray hand sanitizer. The toilet even had a motion sensor for flushing.

The seatback has outlet types A, B, and G, and USB charging

Anson W.

The a la carte, value airline. The wife and I flew Zipair to Tokyo (Narita International) and saved a *lot* of money. Round-trip airfare for direct flights from San Jose were half the cost of another carrier! Zipair lets you choose whether to pay for things like checking bags, pre-ordering food, and even choosing your own seats. We opted to not pay the fee to choose our seats, but fortunately we got assigned two adjacent seats, perhaps because both tickets were on the same itinerary. The flights there and back were about half full, so we had a row of 3 seats to ourselves. A few notes about our experience: * Online check-in was not available. We had to check in at the airport counter. * Make sure your carry-on weighs less than 15 pounds, otherwise you'll have to check it in at a price starting at $50! * Fill up your water bottles before boarding, because there's a charge for even water on this airline. * Each seat has a multi-configuration power outlet (types A, B, and G) and a USB charging port. * Free WiFi! But it worked only about half the time. It was fast enough for email and articles, but not for streaming music. * Announcements were made first in Japanese and then English. You'll probably get on the flight attendants' good side if you speak some Japanese, but it's not required. Zipair uses a fleet of Boeing 787-8 Dreamliners. This aircraft has modern features such as electronically dimmable windows, which allows the crew to control the amount of light entering the cabin from all windows simultaneously. Our flight to Tokyo was over 11 hours, while the flight back was just 9 hours. Jet streams FTW!

Randy F.

Zipair Tokyo Pros: Flys out of SJC (love SJC) Fantastic pricing (Lie Flat ~$2000, Economy $600) Customizable options for flight and numerous snacks/drinks for $ Free Wifi Efficient boarding, takeoff Subsidiary of JAL Inbound flight at 4 PM is easy to sleep Cons: Flys into Narita (farther than Haneda) Price includes seat only (no meals, no water, no check in baggage, no seat selection, no amenities (headphones, pillow, blanket), no snacks) Carry on limited to 7 kg (they weigh luggage and personal bag together) Wifi is slow Purchased items can sell out Outbound flight at 10 AM is hard to sleep

See all

Ingrid Bergman I.

6 hours ago

I reach assistance and decided to call this business at +1 8337089019. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Sid ..

13 hours ago

@#I reached assistance and decided to call this business at +18556574700. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kenji Y.

Elite 26

225

503

11 months ago

It will take you to Japan, but here are some notes. Yes, they are strict about weight and size Tip - You can wear or have your friend hold your heavy items during the weigh in (unethical, but it'll pass). Come with ample time. The line for check-in was long because each passenger is required to weigh their carry-ons and check-ins. No screens on the plane. Must have a tablet or phone loaded with games or movies. Internet is barely usable on the flight. You may or may not be able to send messages. Eat something before the flight. Bring a bottle of water and a snack. You'll survive the 10 hours. Zipair is great if you are an efficient traveler. I go with almost nothing. Literally just carry-on a laptop, tablet, charger and tooth brush. When I come back, I buy multiple luggage check-ins for all the omiyages. I also love that buying roundtrip won't give you a better deal. Meaning, if I'm not sure how long I want to stay in Japan, I can just buy a one-way ticket without losing out. Last note, if you're just going to go with check-ins and coming back with check-in luggages, you might be just better off with the bigger companies (united, ana, american, etc). read more

Zipair Tokyo - Zipair queue line - Airlines Near Me - San Jose, California

Zipair Tokyo - luggage back from tokyo - Airlines Near Me - San Jose, California

See all

Helpful 0

Thanks 0

Love this 0

Oh no 0

Michellee M.

12 days ago

Terrible airline. My idiot husband booked the tickets. It cost $75 per checked bag. We sat in the highest levels seats and there were no pillows or blankets. I'd rather sit economy on United. Our flight took off an hour late and the plane was dirty. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

JessieLynn H.

2 months ago

Absolute trash. My father's flight was diverted to Alaska on his way to Tokyo, but I couldn't get any information on where the flight was, where it was going, or when it would arrive at Narita where I was waiting to pick him up. There's no phone number to call, the online cat service doesn't work, the workers at the airport had no information, and the online trackers weren't tracking the flight. Do not ever fly this airline! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

James M.

1 month ago

First flight was 3 hours delayed. Cheap fair, but they charge for everything extra. They charged extra for my seat. My carry on luggage was too heavy, so they charged me an extra $67 dollars too. I wanted to stay longer, and change my flight, but because it was made through a third-party (budgetair), they couldn't do it unless the third-party contacted them, which I tried to have them do, but it was against their budgetair "policy". Budgetair will be getting a one star from me as well. Both of them just lost a customer for life. Very poor business practice for the both of them. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Randy M.

7 months ago

It's a bare bones discount airline that gets you to Tokyo. The seats are adequate for a six hour flight; for the 11 hour westbound trip, that much time in those seats can get a little bit brutal. The meals are not good at all so pack your own food. They weigh your carryons at check-in, but it's easy enough to load your bag up with food afterwards. On board purchases of snacks and drinks are reasonably price. Free Internet for everybody but it doesn't really work when you're over the Pacific. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Julia C.

Elite 26

551

1919

3 years ago

Zipair Tokyo - Kitsune Udon -- order this! it was good! - Airlines Near Me - San Jose, California

Zipair Tokyo - Ravioli with Spinach - Airlines Near Me - San Jose, California

Zipair Tokyo - Online ordering - Airlines Near Me - San Jose, California

Zipair Tokyo - JAL special instant noodles. Nothing special, prefer the Kitsune Udon noodles - Airlines Near Me - San Jose, California

Zipair Tokyo - Gyudon - Airlines Near Me - San Jose, California

See all

Helpful 3

Thanks 1

Love this 1

Oh no 1

Benny H.

Elite 26 All-Star

2472

2679

16491

3 years ago

Pretty much what I expected. This is a low cost airline direct to Tokyo. If you're not prepared they will nickel and dime you, but thankfully I knew that in advance. Nothing is included, but their prices are more than reasonable. Straight forward flight and experience. Best way to travel to Japan on a budget. read more

Helpful 4

Thanks 0

Love this 4

Oh no 0

Derek S.

Elite 26 All-Star

5000

3481

20148

3 years ago

Zipair Tokyo - Lie flat seating - Airlines Near Me - San Jose, California

Zipair Tokyo - Korean Beef - Airlines Near Me - San Jose, California

Zipair Tokyo - Lie Flat seat - Airlines Near Me - San Jose, California

Zipair Tokyo - Leaving SJC - Airlines Near Me - San Jose, California

Zipair Tokyo - Royal Milk Tea - Airlines Near Me - San Jose, California

Zipair Tokyo - Mushroom Orzo - Airlines Near Me - San Jose, California

See all

Helpful 11

Thanks 1

Love this 10

Oh no 0

Anson W.

Elite 26

1205

1100

1260

3 years ago

Zipair Tokyo - The seatback has outlet types A, B, and G, and USB charging - Airlines Near Me - San Jose, California

Helpful 20

Thanks 3

Love this 18

Oh no 0

Michelle C.

3 months ago

Worst flight experience ever had in my entire life. I fly pretty regularly and their online system is a joke. I had multiple issues in where I paid for a seat and their system "glitched" and I had to call customer support which they were no help. it literally removed my seat, even though I had paid for it. There was also an issue with my boarding in which they issued me a boarding pass with no QR code so I was denied boarding and actually missed my flight. They took absolutely no responsibility and actually yelled at me on the phone and required me to pay more for my return flight or else that would get canceled as well. Will definitely NEVER book them again, not worth it. Just spend the extra money and go for an airline that actually has customer service. I have absolutely nothing nice to say about them other than maybe the flight attendants were fine but they don't even give you any food or drink on the flight which was 12 hours. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

EyeCodePro H.

5 months ago

I made a mistake on the departure date and cancelled immediately. Zip air refused to refund the cost of the cancelled flight. Customer service was down due to technical difficulties and so i was unable to get help. I would avoid flying on this airline. Extremely disappointed. read more

Helpful 1

Thanks 0

Love this 0

Oh no 1

Randy F.

Elite 24

1725

1778

19597

3 years ago

Zipair Tokyo - Mini Cup of Udon $2 - Airlines Near Me - San Jose, California

Zipair Tokyo - Seat - efficient boarding and timely takeoff - Airlines Near Me - San Jose, California

Zipair Tokyo - Instant Ramen with Cold Milk Tea - ordered inflight $8.71 - Airlines Near Me - San Jose, California

Zipair Tokyo - Add-on meal with small water bottle - purchased in when buying ticket - Airlines Near Me - San Jose, California

Zipair Tokyo - Purchased add-on with ticket. Standard Small size meal with small water. - Airlines Near Me - San Jose, California

Zipair Tokyo - Koji Salmon with rice. - Airlines Near Me - San Jose, California

Zipair Tokyo - Ordered inflight - instant ramen, cold milk tea, coconut ice cream $8.71 - Airlines Near Me - San Jose, California

See all

Helpful 6

Thanks 1

Love this 2

Oh no 0

S J.

1 year ago

If I could give zero, I would. Absolutely HORRENDOUS customer service. I needed to get back to Vancouver from Tokyo a day earlier, so I went to the Terminal 1 kiosk and the lady stared at me with a smug look on her face and said no. No options, no asking for details. Nothing. I had high expectations of Japan, and it was all an illusion. The people are cold, indifferent and they have this fake politeness about them that is not hidding their hidden disdain. I'm not just some random traveller, have travelled to three continents. ZipAir is a mirror of what you are going to expect as service throughout Tokyo. Sayonara - NEVER COMING BACK - BUT THAT'S WHAT THEY ALL WANT ANYWAY. WILL GLADLY SPEND MY VACATION DOLLARS ON COMPANIES AND COUNTRIES THAT ARE GRACIOUS. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

sales m.

2 years ago

Zipair Hands down the worst airline I've ever flown with. This is the greyhound of the skies. 0 humanities. Very limited English speaking air crew. Everything costs extra and I mean everything. WIFI is horrible and with no onboard entertainment you're going to be bored out of your gourd unless you can fall asleep. You can't choose your seat and even if the flight is half empty you won't be able to move couple of seats over without them wanting to charge you. This airline is everything Japan is not. Beautiful country with a money grubbing airline. Do your due diligence and you will find better deals(united airlines). Even southwest trumps them in every category. One word "Horrible". read more

Helpful 2

Thanks 0

Love this 0

Oh no 0

Jan T.

5 months ago

Psychos!! If there are empty seats or you happen to sit in an empty row, they will not let you lay down in the row!! They were constantly WAKING UP CUSTOMERS and telling them if they wanted to LAY DOWN AND SLEEP THEY WOULD HAVE TO PAY EXTRA! This was on a mostly empty flight! They also posted signs on each empty seat warning this. The staff watched every customer like a hawk as if they were criminals and terrorized them if they tried to SLEEP ON AN INTERNATIONAL FLIGHT. This is unacceptable. There is no other company that would do this from any country and it is especially against Japanese omotenashi. I'm a frequent traveller to Japan but I will not use their airline again. I had flown with them previously on completely full flights prior so I wasn't aware of this behavior until this most recent trip. Also most of the time, if you consider the price of traveling from Narita into Tokyo vs flying directly into Haneda (which is actually in Tokyo) on another airline, it's actually cheaper or at least the same price to go with the other airlines that travel into Haneda, and well worth it for much better service and more comfortable seats. Also, you can see they have paid for this page to get spammed with fake reviews read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Erika F.

2 years ago

It was a great experience! No delays and no drama! Polite workers, nice flight! I will book a flight to Japan again with them!!

Helpful 0

Thanks 0

Love this 0

Oh no 0

Adam P.

2 years ago

DO NOT FLY ZIPAIR! I flew to Japan from SJC and checked a ski bag with them. I checked it in as early as they would let me. Not only my bag but all ski bags were not loaded onto the flight. After being delayed an hour for "loading cargo" They couldn't tell me why they were left or how they would get it to me. I've tried to call them but SURPRISE they don't operate a phone line. Because they know if they did people would call to complain. Currently they have given me a shipping tracking number that doesn't work and told me it will arrive in 3 days, five days after they lost it. They have also refunded me & $73, why that amount? I don't know. Did they offer to cover the incurred expenses? Obviously not. Zipair is a joke of an airline that offers zero customer service. read more

Helpful 1

Thanks 0

Love this 0

Oh no 1

Robin H.

1 year ago

Whatever you do; don't fly on Zipair! I booked 2 flights to Japan. I was charged separately which I didn't notice until I couldn't find the second reservation. We leave in 7 days and I was told there never was second reservation. Now I'm paying $504 dollars more than the original amount and my son has to fly out a day later because there are NO seats available. Although I was able to speak to a human being; they were no help. It's worth paying more money to another airline versus dealing with Zipair. Avoid this airline at all costs. I should've listened to all of the bad reviews!! read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

H W.

114

2 years ago

I just flew round trip, mid August 2024, from San Jose to Narita. The 5 members of our group had done extensive investigation regarding previous experiences using this particular service. So that being said, we paid a little extra to "carry on" a few more pounds. We made sure or luggage and carry on luggage fit the strict requirements in terms of weight and size. We paid for VIP check in (or something similar). Check in at San Francisco. Fast no problem. The actual Boarding of the plane was a little chaotic. It was not clear who should line up when. Once on, The flight attendants had all seated and compliant and we treated to a very smooth flight with arrival 1 hour early in Narita. Tips: bring your own water and snacks. Bathrooms were kept clean during the flight. Check in Narita (back to San Jose). No problems. We pre weighed all of our bags prior to arrival at the airport to make sure that we met zip air specification. I should note that the actual boarding of the plane was chaotic. No actual announcement was made. People just started lining up. read more

Helpful 2

Thanks 2

Love this 0

Oh no 0

Ryan H.

2 years ago

Do not book zip airline! They are the worst! I missed my flight window by 10 minutes and they wouldn't let me in. 2:45pm flight and I tried to check in at 1:55pm. I had to rebook a flight for $1,500 back to the United States because of them! It's tough enough traveling in a foreign city, however, they made it much worse for me! Spend extra money on your flights to avoid them at all cost! read more

Helpful 1

Thanks 1

Love this 0

Oh no 0

Jaeho R.

2 years ago

First experience in ZIPAIR from San Jose to Narita. Not enough staff, poor control capability, slow process, no kiosks, no mobile check-in. Consequently, super disorder. Very disappointed read more

Zipair Tokyo - ZIPAIR San Jose. - Airlines Near Me - San Jose, California

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kevin L.

2 years ago

Wow what a great gem to find when flying to and from Japan! The flight is economical with no frills (no entertainment screen built into the head rests) however the Service is top notch with everything from checking in, in flight service and exiting the plane. A word of advise: check their website regularly as their pricing is extremely volatile and can fluctuate like crazy. Great Service, Great price why fly to Japan with anyone else? read more

Helpful 0

Thanks 0

Love this 0

Oh no 1

Carol C.

2 years ago

Zipair was really poor with customer service. We reserved emergency row seats, without any notice that these seats had unmovable arm rest and smaller than usual widths. My husband and I are bigger people and were miserable in them. They charged us to move to a less expensive seat and the flight was only 1/3 full. On our return flight, a woman and her young child had one of these seats and she complained that she couldn't even lift the armrest to hold her child. They refused to let her move and were nasty about it. I'd never fly with them again. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Maikeru J.

2 years ago

Zipair is a relatively new reduced cost airline (I won't say low cost as there is no such thing). It's owned by Japan Airlines, ( JAL ). If you can get past the very very difficult website process in which you will likely fail and have to begin all over and over (5X for me), you will eventually be issued tickets to a crowded but clean new airplane with not much legroom (like most economy seats). For a family of 4 round trip SFO to Tokyo we saved about $1800, but still cost over $4000. Good luck with that awful website! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jim H.

3 years ago

This review is regarding their dishonest cancellation policy. Their website says that cancellations made within 24 hours of the reservation are given a full refund. If you go to the "Manage booking" link on their website, there is a cancellation button, but it does NOT give a full refund. Instead, it only gives a $32 tax refund! So how do you get the full refund? Their customer service representative told me that you need to cancel over the phone, email, or Live Chat to get the full refund. It's horrifying they consider it acceptable to have a button on their website that doesn't give a full refund, and we have to use other communication methods to request to full refund... However, there is actually no phone number listed on their website. I don't see a Live Chat option either; I've checked on my laptop, my iPad, and my mobile phone. I also emailed contact.en@zipair.net but nobody responded. Eventually, I did get ahold of them. If you search "zipair inquiries" on Google and then click the first link and then select "Changes and cancellations" from the dropdown, you can fill out a form to request a cancellation. I don't know how anyone is supposed to find this... They did reach out to me after I filled out the form. To provide some additional context, I clicked the cancellation button on their website 26 hours after the reservation. However, their customer service representative explained even if the cancellation button was clicked before 24 hours had passed, I would still only get a $32 tax refund. In order to get the full refund, you have to fill out the Inquiry form or phone, email, or Live Chat with them. You won't get the full refund using the cancellation button on their website. read more

Helpful 2

Thanks 2

Love this 2

Oh no 2

kathy l.

2 years ago

Horrific experience, booked a trip to Japan but my mother broke her spine resulted in emergency surgery. I called and wrote to the company submitting all medical documents explaining that I am the main caregiver and unable to go. I asked if they can make an exception to either change the dates, get a credit or a refund. They said no exceptions are made under any circumstances. Would never book with them again. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Ju H.

2 years ago

Paid over $694 for tickets, had a death in the family and had to cancel. They offered $64 back, no flight credit. Couldn't accept the offer on principle alone. F**k zipair read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

B Y.

2 years ago

Zipair fucking sucks. Its a nightmare trying to get a refund, IF you can find some kind of customer support. 1 month in and cc has yet to be refunded, they state that it takes 1-2 months for a refund?! You going to pay interest on my cc Zipair? read more

Helpful 0

Thanks 0

Love this 0

Oh no 1

Chill M.

3 years ago

UNTRUSTWORTHY. 24 hour cancellation period. We cancelled at less than 16 hours later. No response until AFTER the 24 hour period had lapsed. They kept our $3,500 and returned the $128 in taxes. Absolute predatory company. No way to contact them, as is their wish. Find a number on their website and call it. If they answer, book a flight. They won't. They are opportunistic SCAMMERS dressed in Japanese trustworthiness. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kilroy A.

1 year ago

I've flown using ZipAir several times, but after this latest experience, I will never fly with them again. I was flying from Bangkok to Tokyo. I was harassed by a Japanese Flight Attendant named Amy the entire flight. First I told her my power charger was broken. She kept saying it was my cord, even though I had multiple cords, and all my cords worked with another plug. Like I don't know how to charge a phone. I had to get other attendants to confirm it was broken before she accepted what I was saying. Then she had a complaint every 5 minutes. First my carry on bag wasn't perfectly flush under the seat in front. Then my sandwich wasn't perfectly flush on my tray. Then she complained I was reclined when others were reclined. I started to notice a pattern, I was being singled out for being white, because she wasn't doing this to the Japanese passengers. Then she started to move me around, into different seats. During this time, she kept tripping about my seatbelt, while ignoring the Japanese lady next to me, who had an infant and was standing up. She said she didn't need to wear a seat belt, but I did. It was absurd, because she was more concerned about a grown man having a seat belt than a newborn baby. Then she got angry I was put into the emergency isle, she didn't think I deserved the extra space so she ended up moving me back to the original seat. By the time she served the disgusting TV dinner, I told her to trash the food, because I would not trust any food she had handled. She was the most rude flight attendant I've ever encountered, so rude I will never fly with ZipAir again. Maybe she was just having a really bad day, and wanted to take it out on the Gaijin, but it seemed more like she is just racist and was on some sort of power trip. Don't fly ZipAir, it's not worth saving a few bucks to be harassed the entire flight. read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

Kevin M.

173

3 years ago

Just a bit too budget-oriented. Check-in at SJC was OK. Returning at Tokyo was a mess. You can lose a good hour at check-in while staff walks around carrying tablet computers trying to sort out computer system malfunctions. One employee was coughing and struggling to breathe so much that she collapsed a couple of times. I found the lie-flat seats too small for comfortably lying-flat but they were nice when angled like a recliner. There's no in-seat entertainment system. The in-flight WiFi has a few movies that you won't want to watch. WiFi to the outside world is very slow but you can eventually open news articles. The in-flight WiFi system is also the only way you can get water on this long flight, and you need to buy it. No, they won't fill a cup. There's no free checked in luggage but you can pay for a higher weight allowance. Make sure to pay for luggage days in advance or you'll hit one of the check-in malfunctions. read more

Helpful 0

Thanks 0

Love this 1

Oh no 1

August W.

1 year ago

do not fly zipair. they delayed my return flight for 2 hours for aircraft maintenance which is in their control. i missed my connection in lax and had to pay for hotel and new flights. i cant get ahold of anybody. no phone number, just a terrible ai bot. the price is not worth the risk of ruining your vacation. just trust me! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Sally B.

3 years ago

my best flights I have ever had. prefer over business class in British Air. fast check in. clear on prices and all charges upfront. Free wifi and if you want ANY drink or food if not preordered you order from your phone and they bring right away. otherwise not up and down the isle keeping you awake on the long flight. Zip lie flat was above the others airlines which are considered high quality. wish they flew more places!!!! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

More info about Zipair Tokyo

1701 Airport Blvd
Terminal B
San Jose, CA 95110
North San Jose
Directions
(888) 820-6002
Call Now
Visit Website
https://www.zipair.net/en

Hours

What time does Zipair Tokyo open?

What time does Zipair Tokyo close?

Other Amenities

Does Zipair Tokyo have free WiFi?

Yes, Zipair Tokyo has free WiFi.

Ask the Community - Zipair Tokyo

What actions is your airline taking to minimize flight delays and cancellations?

No answers yet. Be the first to answer.

Don’t See Your Question? Ask Away!

Review Highlights - Zipair Tokyo

“prefer over business class in British Air.”

Mentioned in 2 reviews

Verify this business for free

People searched for Airlines 194 times last month within 15 miles of this business.

Verify this business

Explore benefits

Southwest Airlines

2.6(826 reviews)

0.3 mi•North San Jose

Using Southwest for flying from SJC to DCA and back was great. The prices were great. Every…read morecustomer I interacted with: from SJC, DCA, airline attendants, were all kind, friendly and helpful. Using the app was easy and seamless to use. I plan to fly Southwest again.

Always thought SW air did a great job. Requested assistance and a wheelchair. Clerk on phone told…read moreme just to go to the door and there would-be wheelchairs with assistance waiting for me. Nobody there. I go to ask an employee just outside, and they wouldn't speak to me. "Not open yet" the only other opportunity is to go where people are checking baggage. I dont have baggage to check. So I'm now in pain from walking when I was not supposed to. Thanks for nothing. How does someone get help???

Photos

Southwest Passenger Boarding Lines

A wheel smashed by Southwest Airlines!

See all

Amother angle of a non rolling wheel.

American Airlines

1.5(186 reviews)

0.4 mi•North San Jose

As I am EP on American Airlines, of course I give the crew at SJC a high review. The lady at…read morecheck-in was very gracious. Even thanked me for my loyality and for being EP, which is one of the reasons I only fly AA. Additionally, claimed the Dukedom of AA at SJC!

Flying out from the San Jose airport to Dallas. Flight 3149. I thought I could board early because…read moreI was a card holder and the employee told me that I can't because first class only was boarding. That was fine. However, first class boarded and then they called 1-military. I went into the line and got told I have to wait until group 5.... Which would have been nice to know the first time I was sent away. So I simply said "oh I'm a Card holder so I thought I could board priority" she was rude. Another attendant came over and rudely asked what the problem was. I tried telling her and she said "yeah priority is group 5" because she was so rude I said "oh, so not really priority" and I walked away. As I'm walking away, she spouts all american airline rules in regard to credit cards line by line. It was so..... weird and odd. They clearly just have a power trip issue. You can inform people of the rules in a nice way. Rudest employee I've ever come across.

Photos

Full page Advert in TIME Vol. XXXV No. 14 March 25, 1940

See all

Frontier Airlines

1.3(126 reviews)

0.5 mi•North San Jose

The experience with this airline really depends on how carefully you pay attention to the details…read morewhen booking your ticket. The prices are very budget-friendly compared to other airlines, but it's important to read all the information before confirming your purchase. Overall, it's not a bad experience. Just be sure to review the terms and policies before planning your trip. The seats aren't very comfortable, but you get what you pay for

Horrible airline, flight got delayed 3 different times 3 hour wait at the airport and at the end…read morethey have the nerve to charge for a small back pack that should be free. Very uncomfortable, felt like I was riding in a prison transport bus in the sky. No drinks and snacks Time management was unprofessional. Next time I'll definitely pay the difference to fly elsewhere.

Photos

Second enlarge picture for identification purpose

Gate 4

See all

Spirit Airlines

1.3(36 reviews)

0.4 mi•North San Jose

Easy on and off I was traveling solo and was upgraded in seating…read more Was on time both ways

The absolute worst airline ever! Short trip Oak-Las Vegas w/tix over $750 + forced to pay $120 for…read more2 bags; $120 more for seats-yes you have to buy the seat after baying the airfare; and add'l a la carte costs including paying for water! Spirit cancelled return flight after 7 hr delay they ultimately noted ""weather/hurricane in Florida" and what pray tell does that have to do with flying home to Bay Area? Unprofessional; careless; pathetic employees. Had to find an alt option flying LV to Sacramento; rent a car & drive one way to Oakland, or wait till next day w/no guarantees of return flight! Any cash comp for the cancellation; 7 hr hold-up ++ till I had to go find the poor option noted. Spirit was ultimately apathetic & should be fined by the FAA for abysmal conduct.

Photos

I stood in line to the side for nearly 1 hour and 10 minutes until an employee was able to help me.

People are full at the airport 12/19/24

See all

Alaska Airlines

2.6(246 reviews)

0.1 mi•North San Jose

Overall very good flying experience. Upgraded ticket to pick my return seat. When checking in for…read moremy flight, the seat had been changed. I went to the counter and a very very helpful agent John Aquino rectified the situation and gave me preboard. Since I am 80 years old, it is sometimes hard to navigate the systems on my own. Incredible to find such good customer service these days. Grateful...will fly Alaska again.

I have flown Alaska Airlines more than a few times now and I was almost completely sold on how…read moregreat this airline is until this past Friday... I guess even in all good marriages there are some issues and thats exactly what this experience felt like. I had been very pleased with their service in the times I have flown them but a few days ago, I was slated fo fly from San Francisco back to San Diego and thats when things went awry. I got to the airport earlier than usual as I had to take an important call so I was there 3 hours prior to departure. Luckily, I came early because when I went to check in, there was an error. I then got in a long customer service line and thats when I learned my flight from SFO was being diverted to San Jose and thats where my departure would be. Once I get to the front of the line and have a customer service agent help me, I find out that San Jose airport is about an hour away! I asked if I could be on a later flight out of SFO or SJC and there were no available flights. So, my only option was to get to SJC as fast as I could and get on my diverted flight or risk being stranded. Alaska Airlines did give me a voucher to get to SJC but the entire time I was on edge if I would make it in time! Luckily everything worked out and when I got on my flight from SJC to SAN, the flight was half empty. SJC is also a pretty hassle free airport too. Id definitely prefer to fly in and out of this airport. I have never had this happen where a flight just randomly diverted, it was a bit annoying honestly. But, the reality is is that I am probably going to have to fly this airline again, no options really. Sigh...

Photos

See all

Aloha Alaska Airlines

Delta Airlines

1.7(170 reviews)

0.4 mi•North San Jose

I've been a loyal Delta flyer for a long time, but the service we received at SJC this past Sunday…read morenight was on another level. We had just checked our bags and were heading toward security when my daughter--who literally just turned 18--realized she had left her driver's license inside her checked suitcase. In a total panic, we rushed back to the counter and saw her bag already moving down the belt, disappearing behind the rubber curtains. We flagged down a Delta agent named Lydia, and she was a total superstar. Without a second of hesitation, she sprinted to the emergency stop and halted the conveyor. The bag was already through the curtains, so she actually had to reach into the "void" of the baggage highway to physically haul the suitcase back out so my daughter could get her ID. If she hadn't moved that fast, our entire trip would have been derailed. What was most impressive was her attitude. Even though we were stressed and rushing, Lydia remained incredibly positive, calm, and reassuring throughout the whole ordeal. If you're flying out of San Jose, hope you get Lydia at the counter. She turned a potential travel disaster into a minor hiccup with a smile. Delta, give this woman a raise!

Delta is the primary airline I have used my entire life! Nearly all my Delta flights departed out…read moreof Huntsville Alabama's airport and nearly each and maybe every one, stops at Delta's headquarters in Atlanta, Hartsfield-Jackson Atlanta International Airport. This layover often seems counterintuitive when flying to Los Angeles, Hawaii, or other western United States destination. It becomes a tolerable nuisance after a while. Delta's SkyMiles program is good, too. I've never accumulated many SkyMiles to be able to comment on that program. I do like the Delta app., too, app flight check-ins are a breeze! I've enjoyed Delta Sky Club airport lounges as guests of members and these experiences have always been pleasant! It's nice to have a private lounge to enjoy during the business of travel! Any interaction with a Delta employee has been pleasant including changing flights on several occasions! Thanks, Delta, for consistently providing excellent air transportation over the decades!

Photos

Delta Rep!

See all

Hainan Airlines

2.9(20 reviews)

0.5 mi•North San Jose

The Hainan Airlines main customer service number is +1 (855) 470-0503TM or +1 (855) 505-48.55TM…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Convenient Reservation Process & Personalized Travel Planning** The journey began with a reservation process that was straightforward, organized, and designed to simplify every stage of travel preparation. Business class features, including premium seating, flexible fare options, and priority airport services, were presented in a clear and user-friendly format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, passenger details, and seating preferences were completed efficiently, while instant confirmation provided a detailed itinerary with every essential travel arrangement in one place. **Priority Airport Services & Comfortable Departure Experience** Business class enhanced the airport experience through dedicated services that made departure more comfortable and efficient. Priority check-in counters helped passengers complete airport formalities without unnecessary delays, while fast-track security access reduced waiting times throughout the terminal. Lounge access created a peaceful setting where travelers could enjoy refreshments, catch up on work, or simply relax before boarding. Priority boarding ensured an organized start to the flight by allowing passengers to settle into the cabin with ease. **Premium Cabin Comfort & Personalized Inflight Hospitality** The onboard experience reflected the premium standards expected from business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created a welcoming atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and well maintained throughout the journey, adding to the overall travel experience. Attentive cabin crew provided personalized assistance, professional hospitality, and prompt service, ensuring passengers felt comfortable and well cared for during the flight. **Thoughtfully Curated Inflight Amenities & Relaxing Travel Environment** Business class offered a variety of carefully selected amenities that enhanced comfort and convenience throughout the flight. Freshly prepared dining, entertainment options, and premium cabin features allowed travelers to enjoy a more personalized onboard experience. Every detail was designed to create a peaceful atmosphere where passengers could relax, remain productive, or simply enjoy uninterrupted travel in complete comfort. **Efficient Arrival Services & Complete Premium Travel Experience** Following landing, efficient arrival services helped complete the journey with the same level of comfort experienced before and during the flight. Priority baggage handling ensured luggage was available promptly, making the final airport process quick and convenient. From the reservation experience and exclusive airport privileges to refined cabin comfort, quality inflight amenities, and attentive service, business class delivered a well-rounded travel experience defined by reliability, convenience, and exceptional hospitality. The journey concluded with arrival services that carried the same premium standard from beginning to end. Priority baggage delivery allowed passengers to retrieve their luggage without unnecessary delays, creating a convenient transition from the airport to their next destination. From efficient reservations and fast-track airport services to refined cabin comfort and attentive onboard hospitality, business class delivered a well-balanced travel experience focused on convenience, reliability, and personalized care. Every detail contributed to a journey that felt seamless, comfortable, and genuinely rewarding.

I spend about a third of my time in China now and I use Hainan Airlines frequently for flights…read moreinside China. They are one of my favorite airlines by far. I was so happy when they announced the SJC to PEK route last year. Since then I have flown San Jose to Beijing three times with them. It is so so so nice to have a car pick me up at my home in Willow Glen and be at the airport in 10 minutes or less. SJC customs clearance is also much faster than SFO. For the uninitiated, Hainan Airlines is very very Chinese. The flight crew speak pretty good English but you need to work with them and repeat some things occasionally. Don't let this be an issue for you, they are so courteous and the service really shines, just let the language barrier slide. For long haul flights the Asian carriers are way better than the US carriers in the area of service. United and Delta tend to have cranky attendants who get totally mean later in the flight. The airlines like Hainan, Singapore and Cathay are consistently pleasant. I especially love how Hainan Airlines attendants treat elderly travelers, there is a genuine respect for elders which is a beautiful cultural thing. The food is just ok. You will generally be happier with the Chinese selections going from PEK to SJC. Going from SJC to PEK you may like the Western options better-- although the menus are the same both directions the foodservice people in the US don't do a good job on the Chinese food. Again, not really a big deal, who flys to dine? Just bring some snacks. I brought sushi on from Sushi Boat last time and ate it for my first meal. The inflight entertainment is good. The plane seating is on the roomy side. If you fly mid-week you may find open seats or even an open row to stretch out, I love that. The only other negative is the arrival and departure at Beijing. They don't have a jetway contract at PEK, so they put you way out on the tarmac where you have to use a metal stairway to deplane, then they bus you to the terminal to/from the plane. This adds time to arrival and departure and may require you to unpack your heavy coat to wear on the tarmac in winter. Also on arrival the baggage takes a painful amount of time to come in-- the plane is really far from the terminal so the baggage truck takes a long long time to unload and it's too small to handle all the baggage in one load. The first half of the bags don't arrive for 30 minutes. The second half is around an hour later. Big bummer. Overall the great service, cheap fares and convenience of a San Jose to Beijing direct route greatly outweigh the small issues for me. Hainan Airlines is a great carrier who mostly gets it right! If they could get a jetway contract at PEK to facilitate better arrivals and departures I would give them 5 stars.

Photos

See all

LL Travel

4.1(36 reviews)

4.8 mi

My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

My family has used this travel agency for years whenever we book travel to Asia. I've booked…read moreflights to Thailand, Viet Nam, Korea, Japan. My recent visit was to get a 5 year Visa for my upcoming Viet Nam trip. The whole thing took me less than 15 minutes. It was $70 each. They will call me back in 2 weeks to pick it up. They take cash, Venmo, and Zelle. Eva and Julie are both great and very helpful. Highly recommend for Visa services.

Photos

Inside

See all

New location!

United Airlines

1.8(57 reviews)

0.5 mi•North San Jose

First Class or Never Again…read more We recently flew United from San Jose to Orlando with connections both ways--Chicago on the way out and Denver on the return--for a birthday trip that completely changed our expectations of flying. We decided to treat ourselves to first class, and honestly... we may have ruined coach forever. Every single leg of the trip was fantastic. The service from the flight attendants was attentive without being overbearing, the pilots delivered incredibly smooth flights, and everything just felt seamless. Our flights were impressively on time overall. The only hiccup was a short delay leaving Orlando, with about a 20-minute taxi on the tarmac--but that was out of the crew's control, and they more than made up for it once we were in the air. The food was consistently excellent--served hot and surprisingly delicious for airline meals. And the little touches? They made all the difference. From the warm towel service to the champagne at boarding, great drink options, and top-notch attention throughout the flight, it felt like a true experience rather than just transportation. We're still debating what my husband loved most--the champagne, the service, or just being pampered the entire way. Either way, this birthday trip set the bar very high. Five stars all the way.

Flew out of SJC the other day and it was a lacklustre experience. Check-in was easy via the app and…read moremy flight was on-time as it was the first flight of the day. Boarding for the narrowbody started 50 minutes prior to take-off. Ground crew were nice although I couldn't quite understand why 75% of the plane were either pre-boards, Group 1 or Group 2. Interestingly enough, Group 3 on United is window, Group 4 middle, and Group 5 aisle. Group 6 is basic economy with personal item only. The ~10 year old 737 was in decent shape. The only IFE was Wifi that worked. Wifi was free for messaging or $8 for surfing. The seat cushsions were almost worn out and the snack options were limited and minimal. Our flight departed on-time and arrived before our scheduled arrival time.

Photos

Great Free Movies

See all

Champagne upon boarding

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

31 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Jennifer L.

4 days ago

The Zip Air main customer service number is +1 855 [546_5596]TM or + 1 _855 (546) 50.44™ . This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Simple & Flexible Business Class Booking A premium travel experience starts with a smooth and convenient booking process. Business class reservations are designed to be quick and straightforward, allowing travelers to browse flight schedules, compare flexible fare options, and review exclusive cabin benefits before making a final decision. The easy-to-use reservation system enables passengers to select their preferred flights, choose seating preferences, and complete traveler information without unnecessary delays. Once the booking is finalized, an instant confirmation provides a complete itinerary and all essential travel details, ensuring passengers are fully prepared for their upcoming journey. Priority Airport Services for a Stress-Free Departure Business class travelers enjoy a faster and more comfortable airport experience through a range of exclusive services. Dedicated check-in counters reduce waiting times, while priority security screening helps speed up the departure process at participating airports. Before boarding, passengers can unwind in premium airport lounges equipped with comfortable seating, complimentary meals and beverages, high-speed internet access, business facilities, and peaceful relaxation areas. Priority boarding allows travelers to board the aircraft ahead of other passengers, providing ample time to settle in and begin the flight comfortably. Exceptional Cabin Comfort & Personalized Inflight Care The business class cabin is designed to provide maximum comfort and convenience throughout the flight. Spacious seats with extra legroom, enhanced reclining features, and increased privacy create the perfect environment for rest or productivity. Modern cabin interiors, advanced entertainment systems, convenient storage spaces, and thoughtfully selected premium amenities further enhance the onboard experience. Throughout the journey, dedicated cabin crew deliver attentive and personalized service, ensuring passengers receive prompt assistance and exceptional hospitality from takeoff to landing. A Relaxing Arrival with Premium End-to-End Service The advantages of business class extend well beyond the flight itself. Comfortable seating and premium onboard amenities help travelers reach their destination feeling refreshed and ready for the next stage of their trip. Priority baggage handling ensures checked luggage is delivered sooner, minimizing time spent at baggage claim. From the moment a reservation is made until passengers arrive at their destination, every aspect of business class travel is carefully designed to provide efficiency, convenience, and peace of mind. With premium airport privileges, luxurious cabin features, outstanding inflight service, and dependable customer support, business class delivers a seamless and rewarding travel experience from start to finish. read more

Danny C.

5 days ago

The Zip Air main customer service number is +1 {8.55} 546 55-96TM or + 1 {8.55} 546 (50-44)™ . This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Convenient Booking Process with Flexible Travel Options Every exceptional journey begins with an effortless reservation experience. Business class booking options are designed to be simple, transparent, and convenient, allowing travelers to review available schedules, flexible fare choices, and premium cabin benefits before completing their purchase. The streamlined booking process makes it easy to choose preferred flights, select seats, and enter passenger information within minutes. Once the reservation is confirmed, travelers receive an instant itinerary containing all essential travel details, providing confidence and peace of mind well before departure. Exclusive Airport Services for a Faster Departure Business class enhances the airport experience by offering premium services that save time and reduce stress. Dedicated check-in counters allow passengers to complete formalities quickly, while priority security access helps minimize waiting times where available. Before boarding, travelers can relax in exclusive airport lounges featuring comfortable seating, complimentary refreshments, high-speed Wi-Fi, workspaces, and quiet areas designed for both business and leisure. Priority boarding provides early access to the aircraft, allowing passengers to settle into their seats comfortably before the main boarding process begins. Premium Cabin Comfort with Personalized Hospitality The business class cabin is thoughtfully designed to deliver a superior level of comfort throughout the journey. Spacious seats, generous legroom, enhanced recline, and added privacy create an ideal setting for working, relaxing, or sleeping. Elegant cabin interiors, advanced entertainment systems, convenient storage compartments, and carefully selected premium amenities further elevate the onboard experience. Throughout the flight, attentive cabin crew provide personalized service with professionalism and care, ensuring every passenger enjoys a comfortable, enjoyable, and memorable trip. Comfortable Arrival and a Complete Premium Journey The benefits of business class continue long after the aircraft lands. Premium seating and onboard amenities help travelers arrive feeling refreshed and prepared for their next destination. Priority baggage handling allows checked luggage to be delivered sooner, reducing waiting time at the baggage claim area. From the initial booking process to airport services, inflight comfort, and arrival assistance, every stage of the journey is carefully planned to maximize convenience and efficiency. By combining exclusive airport privileges, exceptional onboard service, luxurious cabin features, and reliable customer support, business class delivers a refined travel experience that offers comfort, reliability, and satisfaction from departure to arrival. read more

LINDA C.

4 days ago

The Zip Air main customer service number is 1-855_546.5596 TM or + (1) 855.546_5044™ . This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Easy Business Class Reservations with Flexible Choices An exceptional journey begins with a reservation process that is simple, efficient, and designed for traveler convenience. Business class booking options allow passengers to explore available flight schedules, compare fare choices, and review premium travel benefits before confirming their itinerary. The streamlined reservation system makes it easy to choose preferred seats, provide passenger details, and finalize bookings in just a few steps. After confirmation, travelers receive a detailed itinerary with all the important travel information, helping them prepare for departure with complete confidence. Premium Airport Assistance for a Smooth Departure Business class passengers benefit from exclusive airport services that make every stage of departure faster and more comfortable. Dedicated check-in facilities help reduce waiting times, while priority security access provides a more efficient path through airport procedures where available. Travelers can also enjoy access to premium airport lounges offering relaxing seating areas, complimentary refreshments, Wi-Fi, business workspaces, and peaceful surroundings before boarding. Priority boarding allows passengers to enter the aircraft ahead of the general boarding process, creating a calm and stress-free start to the journey. Luxurious Cabin Experience with Attentive Service Every detail inside the business class cabin is carefully planned to maximize passenger comfort. Wide, spacious seats, generous legroom, enhanced reclining positions, and added privacy create an ideal environment for both relaxation and productivity. Elegant cabin décor, modern entertainment options, convenient storage areas, and premium travel amenities further enhance the inflight experience. Throughout the flight, experienced cabin crew provide courteous, personalized service, ensuring passengers receive prompt assistance and exceptional hospitality from departure until arrival. Comfortable Arrival with a Seamless Travel Experience The premium business class experience continues even after landing. Comfortable seating and carefully selected onboard amenities help travelers arrive feeling refreshed and ready for business or leisure activities. Priority baggage handling speeds up luggage delivery, allowing passengers to leave the airport sooner. From the initial reservation through airport services, inflight comfort, and post-arrival assistance, every stage of the journey is designed to deliver convenience, efficiency, and reliability. By combining exclusive airport privileges, superior cabin comfort, attentive customer service, and premium travel benefits, business class provides a refined end-to-end travel experience that exceeds passenger expectations. read more

Susan Sarandon S.

3 months ago

Please contact Call Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel. read more

Beth S.

2 days ago

The Zipair Tokyo Airlines main customer service number is **1 (877) 370-7520TM or +1 (877)-370-75.20TM. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Executive Booking Experience & Refined Travel Planning A well-planned journey begins with a reservation process designed to provide convenience, efficiency, and complete flexibility. Business class booking services introduce travelers to premium cabin accommodations, priority airport privileges, and adaptable fare options, making it easy to customize every aspect of the trip. Flight schedules, passenger information, and preferred seating are arranged through an intuitive reservation platform, while instant confirmation delivers a comprehensive itinerary with all essential travel details presented in a clear and organized format. Exclusive Airport Privileges & Premium Departure Experience Business class creates a seamless airport experience through thoughtfully designed services that prioritize passenger comfort. Dedicated check-in counters provide prompt assistance with minimal waiting, while priority security screening enables travelers to move through the terminal quickly and efficiently. Access to exclusive airport lounges offers a quiet and sophisticated setting with refreshments, comfortable seating, and productive workspaces before departure. Priority boarding allows passengers to enter the aircraft ahead of general boarding, creating a relaxed and comfortable beginning to the journey. Contemporary Cabin Comfort & Personalized Passenger Service The business class cabin is designed to deliver an exceptional combination of comfort, privacy, and elegance throughout the flight. Spacious reclining seats, expanded legroom, and refined interiors provide an inviting environment for relaxation, focused work, or uninterrupted sleep. Every element of the cabin reflects meticulous attention to cleanliness and presentation, reinforcing the premium quality of the onboard experience. Throughout the journey, dedicated cabin crew provide courteous, attentive, and personalized hospitality, ensuring passengers receive outstanding care from takeoff until landing. Exceptional Arrival & Complete Travel Satisfaction The premium experience extends beyond the flight with arrival services designed for speed and convenience. Priority baggage handling allows travelers to retrieve their luggage promptly and continue their journey without unnecessary delays. From personalized reservations and exclusive airport assistance to luxurious inflight comfort and efficient destination services, every aspect of business class travel reflects reliability, sophistication, and a commitment to exceptional customer satisfaction. The result is a seamless end-to-end journey that exceeds expectations at every stage. read more

Tomas R.

3 days ago

The Zip Air main customer service number is *1 (855) 546-5596™ or + 1 (855) 546-50.44 *. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Seamless Flight Reservations & Premium Travel Planning The journey began with a reservation process that was efficient, well-organized, and designed to make travel planning effortless. Business class advantages, including spacious seating, flexible ticket options, and priority airport services, were presented in a clear and informative format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, seat selections, and passenger information were completed quickly, while the itinerary was issued immediately with all essential travel details arranged in an easy-to-reference format. Priority Airport Services & Exclusive Travel Benefits Business class provided a superior airport experience through dedicated services focused on comfort and convenience. Priority check-in counters streamlined departure formalities, while fast-track security screening reduced waiting times and ensured a smooth passage through the terminal. Lounge access created a quiet and welcoming environment where passengers could relax, enjoy refreshments, or prepare for the upcoming flight. Priority boarding allowed travelers to enter the aircraft efficiently, creating a calm and organized beginning to the journey. Premium Inflight Comfort & Personalized Cabin Experience The premium cabin delivered an atmosphere designed for both relaxation and productivity. Spacious seating, ample legroom, and carefully planned personal space provided exceptional comfort throughout the flight. The aircraft remained spotless, modern, and meticulously maintained, reinforcing the high standards of business class travel. Cabin crew consistently delivered attentive, courteous, and professional service, ensuring passengers received personalized care and prompt assistance from departure until arrival. Seamless Arrival Experience & Complete Premium Travel From takeoff through landing, every stage of the journey reflected efficiency, reliability, and thoughtful service. Inflight amenities were provided smoothly, allowing passengers to enjoy a comfortable and uninterrupted flight experience. Upon arrival, priority baggage handling ensured luggage was delivered promptly, making the final stage of travel quick and hassle-free. From the booking process to reaching the destination, business class combined premium comfort, dependable service, and travel convenience to deliver an exceptional experience from beginning to end. read more

Carrie R.

18 hours ago

The Zipair Tokyo main customer service number is **+1 833 788-0.666 or +1 (877) 243-05.02**. These numbers are available 24/7 for booking assistance, flight changes, and customer support throughout the USA. Travelers can also manage reservations, including canceling within 24 hours of booking for a full refund if the reservation was made at least 7 days before departure. #.Smooth Reservations & Premium Travel Planning The travel experience started with a booking process that was simple, efficient, and thoughtfully designed to make trip planning easy from the outset. Business class benefits, including flexible fare options, premium seating, and priority airport services, were clearly presented, allowing travelers to review every feature before finalizing their reservation. Flight schedules, seat preferences, and passenger details were confirmed seamlessly, while the itinerary was issued immediately with all important travel information organized in a convenient format. #.Priority Airport Services & Hassle-Free Departure Business class enhanced the airport experience through a variety of priority services that improved both comfort and efficiency. Dedicated check-in counters helped complete departure formalities quickly, while fast-track security reduced waiting times throughout the terminal. Lounge access offered a peaceful setting to relax, enjoy refreshments, or prepare for the journey in comfort. Priority boarding enabled passengers to enter the aircraft before the main cabin, ensuring an organized and stress-free start to the flight. #.Elegant Cabin Environment & Personalized Service The premium cabin featured a refined atmosphere designed to support both relaxation and productivity. Spacious seats, ample legroom, and well-designed personal space created a comfortable environment for working, dining, or resting during the flight. The aircraft was exceptionally clean, modern, and well maintained, reflecting the high standards of the business class experience. Cabin crew provided friendly, professional, and attentive service throughout the journey, responding promptly to passenger needs with genuine care and hospitality. #.Comfortable Arrival & Exceptional End-to-End Experience From departure to arrival, the flight remained smooth, comfortable, and efficiently managed. Onboard services were delivered consistently, contributing to a relaxing and enjoyable travel experience. Upon landing, priority baggage handling ensured luggage was available quickly, allowing passengers to continue their journey without unnecessary delays. From the initial booking to the final destination, business class combined convenience, efficiency, and premium comfort to deliver a memorable and rewarding travel experience. read more

brandy o.

2 days ago

The Zip Air main customer service number is +1 [855] 546 5-596**™ or +1-855 546-50.44*™ This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Seamless Flight Booking for an Elevated Travel Experience Begin your journey with a booking experience designed around convenience, flexibility, and peace of mind. Easily select the Business Class fare that best suits your needs, personalize your travel preferences, and explore flexible ticket options, preferred seating, and exclusive premium benefits. Every step is presented with clarity, making the reservation process simple and stress-free. Once your booking is confirmed, your itinerary and travel details are instantly available, ensuring you're ready to travel with confidence. Premium Airport Services for a Smooth Departure Enjoy an elevated airport experience from the moment you arrive. Take advantage of priority check-in, expedited security screening at participating airports, and priority boarding for a faster, more seamless departure. Before your flight, unwind in exclusive airport lounges offering gourmet dining, premium beverages, high-speed Wi-Fi, comfortable seating, and dedicated business facilities. Every service is thoughtfully designed to reduce waiting time and maximize comfort, allowing you to begin your journey feeling refreshed and relaxed. Exceptional In-Flight Comfort with Personalized Service Discover the perfect blend of luxury, comfort, and attentive hospitality in an elegant Business Class cabin. Spacious seating with generous legroom, sophisticated interiors, and thoughtfully curated amenities create an ideal environment for both productivity and relaxation. Savor chef-inspired cuisine, premium beverages, and a wide selection of entertainment while a dedicated cabin crew delivers personalized service tailored to your preferences. Every detail is carefully considered to ensure an exceptional onboard experience. Effortless Arrivals for a Complete Premium Journey Your premium experience continues long after landing. Priority baggage handling ensures your luggage is among the first to arrive, while streamlined arrival services help you move through the airport quickly and efficiently. From effortless booking and exclusive airport privileges to outstanding onboard comfort and smooth arrivals, every stage of your Business Class journey is designed to deliver a travel experience defined by luxury, efficiency, convenience, and personalized service. read more

David C.

2 days ago

The Zip Air main customer service number is *1 (855).546-55.96™ or +1(855).546-50.44 This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Seamless Booking, Designed Around You Experience a refined booking journey where every detail is thoughtfully curated for convenience, flexibility, and complete peace of mind. Effortlessly select the Business Class fare that best complements your travel plans, personalize your journey with preferred seating and tailored travel options, and enjoy transparent pricing at every step. With instant booking confirmation and immediate access to your itinerary, your journey begins with confidence long before you arrive at the airport. An Elevated Airport Experience From the moment you enter the terminal, enjoy the privileges of a premium travel experience. Dedicated priority check-in, expedited security screening at participating airports, and priority boarding ensure a smooth, efficient departure. Retreat to exclusive airport lounges featuring gourmet dining, premium beverages, high-speed Wi-Fi, elegant surroundings, and private workspaces. Every touchpoint is carefully designed to maximize comfort, minimize waiting, and create a calm, sophisticated start to your journey. Redefining Comfort Above the Clouds Step into a meticulously designed Business Class cabin where luxury, innovation, and personalized hospitality come together. Spacious lie-flat seating, generous personal space, refined interiors, and thoughtfully curated amenities create an environment tailored for relaxation, productivity, and restorative rest. Savor chef-crafted cuisine paired with premium beverages, immerse yourself in world-class entertainment, and enjoy attentive service delivered with genuine warmth by a dedicated cabin crew committed to anticipating your every need. A Seamless Journey Beyond Landing Exceptional travel extends far beyond your flight. Priority baggage handling ensures your luggage is among the first to arrive, while streamlined arrival services help you navigate your destination with speed and ease. From effortless booking and exclusive airport privileges to elevated onboard comfort and efficient arrivals, every stage of your Business Class experience is carefully orchestrated to deliver an uncompromising standard of luxury, efficiency, and personalized service--transforming every journey into an experience worth anticipating. read more

Mery Stephen M.

4 months ago

CALL **+1 (866)-645-O2.O8℠ or **+1(866)-645-O2.O8℠, the main *24-7 **customer service** phone number for **KLM Royal Dutch Airlines**. This (toll-free) line with reservations, changes, and booking management anytime, anywhere.* ##Commitment to Sustainability## **The airline demonstrates a strong commitment to environmental responsibility through continuous investment in fuel-efficient aircraft, emissions reduction initiatives, and active participation in carbon offset programs. These efforts reflect a clear focus on minimizing its environmental footprint while upholding exceptional service standards. ##Rewarding Loyalty Program## **Frequent travelers are well rewarded through a comprehensive loyalty program that offers exclusive benefits, including priority services, lounge access, and flight upgrades. These perks significantly enhance the overall travel experience and foster long-term customer engagement. ##Seamless Connectivity and Global Reach## **With an extensive global network connecting major cities across continents, the airline provides convenient travel options and efficient connections for international passengers. Strategic alliances and partnerships further expand its reach, ensuring greater accessibility and flexibility. ##Outstanding Customer Service## **Customer service stands out as one of the airline's defining strengths. The cabin crew consistently deliver a friendly, attentive, and professional service, creating a warm and welcoming atmosphere that makes passengers feel genuinely valued throughout their journey. **This airline represents a perfect blend of comfort, innovation, and global connectivity. From the moment passengers step onboard, a clear emphasis on quality and personalized service is evident. Cabin interiors are thoughtfully designed to maximize comfort, featuring spacious seating and enhanced privacy--particularly on long-haul flights. **The onboard entertainment system ranks among the industry's finest, offering a wide selection of content in multiple languages. Paired with gourmet cuisine and carefully curated menus, the airline delivers a truly memorable inflight experience. **With its unwavering dedication to excellence, innovation, and passenger satisfaction, the airline continues to set high standards in global aviation, making it a preferred choice for travelers seeking comfort, reliability, and an elevated flying experience. read more

Virat Singh V.

3 months ago

Dial @++1 (877) (2 5 1) (18 .11)™™ the official 24/7 'customer service' number for "Airlines", to speak directly with a live agent for reservations, cancellations ... I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!! read more

Eden Bradley E.

3 months ago

**The official contact number support for Flight booking call @ $$+1 (877)-( 5 9 3 ) (36 .28)™™ is available for passengers *(toll free)* "customer Service contact number". Our team is always* available to help* with economy flight tickets, flight reservations, ticket changes, cancellations, refunds, and baggage inquiries etc... **Elevated Booking Experience & Transparent Value** The reservation process clearly reflected the advantages of business class from the very beginning. Fare benefits, flexible options, and premium inclusions were presented in a structured and easy-to-understand format. Seat selection and itinerary customization were seamless, with all key details visible before final confirmation. While the pricing leans toward the premium side, the clarity and range of benefits help justify the cost for travelers seeking comfort and flexibility. **Streamlined Airport Efficiency** The airport experience was designed for speed and convenience. Priority check-in counters minimized waiting time, while expedited security lanes enabled quicker movement through the terminal. Lounge access provided a calm and comfortable space to unwind or stay productive before departure. Priority boarding ensured a smooth, hassle-free entry, adding practical value for those looking to save time. **Refined Comfort & Professional Service** Onboard, the business class cabin delivered a balance of comfort and functionality. Seats were spacious and adaptable, offering multiple reclining options including a fully flat position for restful travel. The cabin atmosphere remained quiet and well-maintained throughout the journey. The crew delivered attentive yet discreet service, maintaining a professional and relaxing environment. **Seamless End-to-End Premium Journey** From departure to arrival, the experience remained consistently high in quality. Inflight dining was well-timed and thoughtfully arranged, while operations throughout the flight were smooth and uninterrupted. Upon landing, priority baggage handling ensured a quick and efficient exit. Overall, the journey reflected a strong blend of comfort, efficiency, and premium service--though minor improvements in pricing balance could further enhance the overall value proposition. read more

Chris W.

16 days ago

The @@Zipair Tokyo 'main customer service number' is 1 (929) 224-5000™ or +1 (855) 657-47.00. This number is available 24/7 to assist with flight bookings, reservation changes, cancellations, and general travel support across the USA. Travelers can also cancel eligible reservations within 24 hours of booking for a full refund when the ticket was purchased at least 7 days before departure. #.Easy Booking & Convenient Trip Planning Booking a business class journey is simple and efficient, thanks to an easy-to-use reservation process. Travelers can review flexible fare options, premium seating, and priority travel benefits before making a decision. Selecting flights and preferred seats takes only a few moments, and an instant confirmation email provides a complete itinerary with all essential travel information. #.Priority Airport Experience Business class passengers enjoy a more streamlined airport experience from arrival to boarding. Dedicated check-in counters help reduce waiting times, while priority security access allows travelers to move through the terminal more quickly. Access to premium lounges offers a quiet and comfortable place to relax before departure, and priority boarding ensures a smooth and organized start to the journey. #.Comfortable Cabin & Personalized Service Onboard, business class provides spacious seating designed for both comfort and convenience. Ample legroom, reclining seats, and a thoughtfully arranged cabin create an enjoyable environment for working or relaxing during the flight. Throughout the journey, the aircraft remains clean and well maintained, while the professional cabin crew delivers attentive and friendly service to enhance the travel experience. #.Relaxing Flight & Efficient Arrival From takeoff to landing, the trip is designed to be smooth and comfortable. Inflight services are delivered promptly, allowing passengers to enjoy a peaceful and uninterrupted journey. After arrival, priority baggage handling helps reduce waiting time at baggage claim, making the overall travel experience more efficient. Business class combines comfort, convenience, and premium service, making it an excellent option for travelers seeking a seamless travel knowledge. read more

Tala J.

2 months ago

Traveling internationally with a family of five is already exhausting, but flying with ZIPAIR made the experience far worse than it needed to be. While the airline advertises incredibly cheap international fares, passengers should understand that the "low price" comes at the expense of nearly every basic comfort and amenity. Something as simple as drinking water, seat comfort, or built-in entertainment screens becomes an added inconvenience or extra charge. We felt extremely thirsty and couldn't even get water for 2 hours after being told to buy it via the QR code when the wifi wasn't even working. The entire experience feels designed to nickel-and-dime travelers at every possible opportunity. What shocked us most was the complete lack of compassion and flexibility when traveling with children. The staff closely monitored our diaper supplies and dictated how often diapers should be changed during the flight, which felt intrusive, humiliating, and completely lacking in empathy for parents traveling long-haul with small children. We were also told that passengers could not stretch out onto empty adjacent seats unless an additional fee had been paid, even when those seats remained unused for the duration of the flight. Budget airlines are one thing, but there is a difference between being low-cost and treating passengers without basic human dignity. By the end of the trip, the emotional toll outweighed any money we saved on airfare. Our family will never fly with ZIPAIR again, and we strongly encourage other travelers -- especially families with children -- to think twice before booking. Cheap flights are not worth sacrificing comfort, compassion, and respect. read more

Susan Sarandon S.

3 months ago

The To talk 24/7* (toll-free number),+1' (855)~657~66.oo'™,For All A!rlines' customer service phone number to speak with a person is, which is available 24 hours a day, ... As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more

Susan Sarandon Susan Sarandon S.

3 months ago

To talk 24/7 (toll-free **number**),@@++1 (8 66) - 6 4 5 - O2o8™@ For All Airlines' phone number to speak with a person is, which is available 24 hours a day.Read more As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Susan Sarandon S.

3 months ago

***Please**Call main assistance (Toll Free) phone number is $$ +1 (8.5.5.7.5.4.6.0.8.0) This line is open 24/7, so you can quickly connect with a real person . As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Susan Sarandon Susan Sarandon S.

2 months ago

**Need 24/7 immediate assistance, *call Airlines* at +1 855-657 66.oo*phone number. They can help with booking management customer suport, flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.. read more

Francis Armstrong F.

3 months ago

**Call 24-7$ support** $ +1 || 866 || 6 4 5 || 02.08** They can help with booking management, flight changes, and other travel-related needs..... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Susan Sarandon S.

3 months ago

*Call main assistance (Toll Free) phone number is 1:~ (8 8 8) \\559:-89\\07 available anytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more

See more unrecommended reviews

Zipair Tokyo - airlines - Updated July 2026

People who viewed Zipair Tokyo also viewed

BE LUX

9 reviews

Golden Eye Limousine

4 reviews

Family RV

300 reviews

eCharter Bus

17 reviews

Sunrise Limo

11 reviews

Fairgrounds

Yellow Taxi Cab California

170 reviews

Sal's Airport & Limousine Service

402 reviews

On Time Yellow Cab

46 reviews

Express Interpreters

1 review

Call 2 Taxi

88 reviews

Zipair Tokyo

Zipair Tokyo Photos

Recommended Reviews - Zipair Tokyo

Reviews With Photos

More info about Zipair Tokyo

Other Amenities

Ask the Community - Zipair Tokyo

Review Highlights - Zipair Tokyo

Verify this business for free

Southwest Airlines

American Airlines

Frontier Airlines

Spirit Airlines

Alaska Airlines

Delta Airlines

Hainan Airlines

LL Travel

United Airlines

Why does Yelp recommend reviews?

31 reviews that are not currently recommended

Zipair Tokyo - airlines - Updated July 2026

Best of San Jose

People found Zipair Tokyo by searching for…

Trending Searches in San Jose, CA

Browse Articles

Browse Nearby

Browse Brands

Related Cost Guides

Related Searches in San Jose, CA

People who viewed Zipair Tokyo also viewed

Zipair Tokyo

Zipair Tokyo Photos

Recommended Reviews - Zipair Tokyo

Reviews With Photos

More info about Zipair Tokyo

Other Amenities

Ask the Community - Zipair Tokyo

Review Highlights - Zipair Tokyo

Verify this business for free

More businesses like Zipair Tokyo

Southwest Airlines

American Airlines

Frontier Airlines

Spirit Airlines

Alaska Airlines

Delta Airlines

Hainan Airlines

LL Travel

United Airlines

31 Zipair Tokyo reviews that are not currently recommended

Why does Yelp recommend reviews?

31 reviews that are not currently recommended

Zipair Tokyo - airlines - Updated July 2026

Best of San Jose

People found Zipair Tokyo by searching for…

Trending Searches in San Jose, CA

Browse Articles

Browse Nearby

Browse Brands

Related Cost Guides

Related Searches in San Jose, CA

People who viewed Zipair Tokyo also viewed