I was amazed on how fast the courier showed up it literally took 20 minutes after I requested my courier to pick up my envelope and they really came fast I couldn't believe it. read more

These guys are amazing. I've been using them for years and they are always quick to respond and reliable!

Pleasantly surprised with Ziply--delivered my package (hard drive for an video editor) across town really fast. The website is clean and simple, and I was able to track the progress after a link sent to my email address. Signing up, entering the details and payment info was a breeze. The iOS app (albeit a little buggy on the details page, showing a white screen) notified me when the package arrived at its destination. Price seemed decent--I'll be happy to use them again. read more

Will probably consider not using Ziply as a reliable courier for a while. 3 start review is generous consider my last 2 deliveries. I love the idea of this service and it is extremely useful when you're in a pinch and aren't able to drive or pick up a package etc. however, my biggest complaint is that the estimated pick up times are wrong more often than not :\ the last 2 orders I've done have been picked up 30 mins - to an hour after the delivery was confirmed with a driver. The website/app should appropriately reflect real time pick ups and update accordingly so you can rely on it to accurately track packages. It's a bummer expecting a pick up time and texting a driver to see where they are when a package isn't picked up, and they say they are 30-45 mins behind. As an idea... maybe in the future when making changes, adding the option to choose delivery times when and if possible directly on the order. Notes about delivery and pick up times often are ignored. Or possibly having more available drivers? Being able to directly contact the driver's cell and get an update is great and not having to go through a chat via app. read more

Super convenient and reliable service. Highly recommend.

I have used Ziply more than a few times in the last year to deliver important documents, and I'm very happy with their service. Their web site is simple to use, the drivers pick up and deliver right on time, and the price is more than fair. I will be using them whenever I need a messenger service! read more

I don't usually write reviews, but Vincent with Ziply was so helpful that I had to make an exception. I placed a request for a pickup in Culver to a dropoff in MDR at a specific time window. I was concerned as some reviews mentioned that employees didn't look at the notes and, unfortunately, Ziply's site still doesn't seem to have a place to adjust the time of pick up, so the notes is the only place to put it. That said, Vincent, the courier, read my notes, gave me a call to double check everything, and communicated with me about his status a couple more times before arriving which was very helpful. Then, *after* Vincent had already arrived, my boss abruptly decided that he didn't want to finish the package for pickup until an unspecified time. I asked Vincent if there was any way to do other runs and swing back to us and he was super accommodating. Once he delivered the package he called me and clarified who had signed for it since her handwriting was illegible. Apart from the clunky website form, this was an ideal scenario. Thanks, Vincent if you're reading this! (p.s. I wish my boss had tipped you WAY more!) read more

I LOVE ZIPLY! They are by far the very BEST courier service in Los Angeles. I have been using Ziply for the past two years and they ALWAYS get the job done in the time needed. Their drivers are fantastic, and very friendly and helpful which makes you feel even more secure that your package is in good hands ! Their customer service is OUTSTANDING and they are available 24/7 for you whenever you have an problem or need help scheduling a delivery, they will respond to you immediately and assure you that the job is taken care of. Thank you Ziply and thank you too for your wonderful drivers that make the impossible possible! read more

I was pleasantly surprised by the reasonable rates, the ease of the system in which to set up the service, and their promptness. I tend be a control freak so, when I'm forced to relinquish it, I get nervous that things won't go right. With these guys, I'll be able to trust things will be done properly and the assignment will be completed properly. read more

I've used them several times now, with my own account and with other accounts I've set up for clients. Ziply isn't bad. They're probably best used by folks with time (or a team) to wait for pickup, not concerned about consistent experiences (expectations), or for those who don't have time restraints for their deliveries. If it ain't urgent, Ziply will do just fine. Here's why: They don't have live time adjustments for pickup/dropoff on their website. You're expected to text/call your courier to learn the status for pickup or drop off - but chances are you probably don't want to be that annoying - or you likely don't have the time to babysit your courier (otherwise you wouldn't be using one). After your package is picked up, you can track it on their website. Sometimes that feature works, other times you constantly refresh the page just to see it sitting in the same spot hour after hour. Sometimes my deliveries get there within an hour (with traffic), sometimes hours and hours later. There's no option to indicate time restraints or to pay extra for that. Also, their pricing isn't as transparent as I'd like. You get a rate by putting in the address info, however, prices change based on time of day and day of week (using the exact same pickup/dropoff locations) but they don't show their base rates. This kinda info is probably more important for those sticking to company budgets, but it's a nice to know. read more

I've Ziply a couple of times and they were perfect each time, showed up on time and delivered quickly. Thank you!

This is my first time using a courier service, and I couldn't be happier! I am currently quarantined in the Bay (#covid_19) and had some packages delivered to my LA address while I've been away. I didn't want to risk someone snatching them, so Ziply came to the rescue! The courier, Anthony, was wonderful. He picked up my packages, waited in line at FedEx, dropped them off, and sent me a photo of the tracking numbers. I'm so happy and will definitely use them again! read more

I've used Ziply more than a handful of times (delivering documents / hard drives, etc.) and it's been exactly what I need every time. I worked in NYC for years and so I'm used to the culture of messenger/couriers and this is very much that - if you know you need to get something from A to B before end of the day, works just perfect. I've found their estimates to be pretty accurate, but generally I'm not too time sensitive. Their website isn't as slick as Postmates and services like that, but their pricing has been good and service excellent. read more

My need for this service was last minute (needed pick up within the hour) AND on a Sunday and they still picked up my package exactly on time. They delivered the package to its destination on time as well. The process to set up the pick up and delivery on their website was quick and easy. Would definitely recommend and will definitely use again. read more

I'm a mortgage broker and have used them a few times. I love the ease of the mobile app., I also ordered my delivery at random late times and they always performed. Will use them again when I need a delivery or messenger service. read more

I've used them twice. Last week I sent a 'thank you' bottle of wine to a client 40 miles away. They are prompt and the site is easy to book service on. Highly recommend for messengering items. read more

Ziply is my new favorite courier service. I use the app whenever I need to send my students new learning materials. The other day I sent a box of books to Long Beach and I was impressed by how quickly Jack the driver delivered them! The customer service was also a big help. read more

Awesome service! Very professional, very helpful, on-time AND affordable! I needed to get something to downtown from the valley ASAP in the middle of a rainstorm - they did it no problem in about an hour - would have taken me longer to get it there myself! Instead, me and my cold got to go take a nap. Great job guys! You are my go-to couriers! read more

This was our first time using a courier service for our business and Ziply was amazing to work with! Their prices are fair, they were on time, and they helped us tremendously. We will use them again and were very happy with their services! read more

Super simple pick up and drop off. Enjoyed a brief & polite exchange with the driver. Will be using this service again

Very pleased with this service. I had a package needing delivery the next day within a two hour window and they were on it! Very efficient, great communication via yelp and email, and they charged a reasonable price. I will definitely use them again when the need arises. Thank you, appreciate the excellent service! read more

I cannot even tell you how many times they have saved us and OMG are they the only affordable service around. Trust me- stop calling around and just call them. They will bend over backwards for you read more

Ziply has been great during the current status of our world! The company I work for has been using Ziply religiously to be able to still keep our work going. We've even used the service to get something from Koreatown to Valencia. They're fast, reliable and do not disappoint. It's also super easy to navigate their website to schedule a delivery, and it's great that they give you an option to "Send Now" or schedule a future delivery. Such a helpful service to have at a time like this! read more

Ziply provided superior service for my business needs. Joseph, our mover was strong, happy and on-time. Our contact, Matt was available for help and reliable. We will be using their services again for future courier services. read more

Amazing delivery service company. I own a flower shop at the flower district and I can't do deliveries any more, because we are getting a lot of orders. I received an email from this company, and I decided to give them a tryout today and I gave them three deliveries. I can't believe how soon they arrived to our flower shop. Jack, the driver was very friendly and very helpful. 15 minutes after he left, I received the first email with the delivery confirmation. 10 minutes later, I got the second email with the second confirmation. Jack delivered two arrangements in less than 30 minutes. The third arrangement was also picked up and delivered without any problem. Sorry, I don't remember the name of the other driver. Matt, thank you so much for taking the time explaining how ziply works. I am a very happy new customer !! www.4seasonsflowers.co read more

They are AWESOME! Calls at 11am by 11:45am they picked up my CNc machine in Granada hills and delivered it to Irvine in about 1 hour and for less than any service out there!!! They were professional and helpful from begging to end!! Getting ready to call them to bring back my machine. I hope their service continues to be as great as I will be a customer for life!! read more

As a new business owner, I use Ziply and love the service. Most pick ups are within 20 minutes, and have had exceptional drivers including Miguel and Bobby. Will continue to grow using this service! Highly recommend them! read more

I manage a 1-800Flowers retail store located in the Beverly Hills and when we get a last minute or late evening request we use Ziply for deliveries. I'm very happy on how fast they arrive to our store after we set up the job, the drivers are very careful with our product, and they exceed when it comes to arrival times. I do like that they update you by email. I have also referred them to customers that want cakes and other gifts delivered to our shop that will be eventually be delivered by us with flowers on later days. Overall my experience with them has been great as it helps keep my customers happy and I don't turn away any sales if my drivers are not available. read more

I recently used Ziply to deliver a BBQ from the valley to my parent's house in beverly Hills. They process was extremely smooth and flawless. The driver called to confirm the pickup of the BBQ, was polite in dealing with the BBQ vendor, and delivered on time. He was also willing to carry the BBQ directly to the backyard (through my house) and place it exactly where it needed to go. 5 stars Ziply - great job! read more

These guys are amazing. Getting married this weekend and my car got towed last night. Suffice to say, it wasn't the best morning. Then I left my keys in an Uber so when i got to impound lot, didn't have keys. Ziply to rescue. Had them pick up my tuxedo in Brentwood and deliver to me in Beverly Hills and then they picked up my keys in Woodland Hills and got them to me in an hr. Guess I'm still getting married! read more

I am a big fan, we run a high end law firm in Beverly Hills and we need to original documents quite often. Ziply always delivers and their pricing is very good as well. Five stars all day long! read more

Pros: Easy account set up, nice user interface Unfortunately the cons make this service completely unreliable for us. Our pick-up was scheduled for 3pm, the driver picked up our package at 5:15pm. We were not notified of any issue until we called to ask status on our package. Not good. I would avoid this service if you need your package to arrive at a specific time. There is no way to imput pick-up time on the site. You have to enter it into the notes (red flag!) After I sent my request, I contacted the company to make sure they saw the pick-up time. I was assured everything was good to go. Apparently not... The driver didn't note the pick-up time. So we ended up staying a few hours after work on Friday to make sure our package arrived. Not a good first impression...at all. Props to the driver for eventually delivering our package 1hr 15 minutes after pick up in Friday traffic but unfortunately we need to find a better service. read more

In termsnof delivery, they get the job done but in the last months, it's been HOURS after the initial order. I order from a store and they say other customers complain too and they are thinking of no longer using Ziply because of this. No matter whether I order at 11am or 2pm, my items arrive late afternoon at the earliest... at least 4pm, often 5pm, sometimes 6pm. From a store that is literally right near my house. The store says Ziply is often non-responsive and doesn't answer their phones. Due to Covid, I am trying to do less errands and utilize services but it's pretty ridiculous to wait on anything that long from a courier repeatedly. I'm not sure what the issue is but it's unacceptable to do a pickup 5 hours after it's placed (the timeframe today - my items have still not been picked up according to the store and they're not on my doorstep). Each time I have to waste my time contacting the store to see where my items are and they usually have no idea since there's no communication from Ziply and they don't answer their phones. Please speed up your service with the companies that contract you. Don't ignore those customers for ones who contract you direct (if that's any different which according to other reviews it seems to be). PS - when people use couriers, there's often a reason - like urgency. I could have gone to this store a dozen times today while I continue to wait............ read more

Looking for a quick and easy delivery service to take care of some messenger work for our office. New to the app and immediately loving the accuracy of tracking the package right away. It's great that they release the driver's number so you can contact them directly for updates and communication. Great service. read more

This service really saved me. I had a ton of stuff that needed to be delivered about an hour away and they did the job perfectly. When I was confused on how to go about this, I contacted them and they responded promptly with clear instructions. My situation was a little different than usual, so I think most will be just fine with their usual instructions. I was surprised the driver showed up early and called to notify me of his arrival. His car was spotless, he was dressed sharply, and his demeanor was really gracious. He waited while it took me a bit of time to transfer all the stuff from my 6th floor office to his car, then he arranged everything really nicely in his car. Then he even was kind enough to drive 3 blocks over to my other office to finish collecting the stuff. I also appreciated his willingness to take a picture of the drop off that I needed for my social media- he was dropping off donations and that allowed all those who donated to see their donations were made in a timely way. I am very grateful for their professionalism and will definitely use them again. read more

Easy to setup and FAST. Like amazingly fast. And very inexpensive! What more could you want?

I actually called Ziply late one nite and spoke to a real person who walked me how to sign in and complete instructions... I'm not the best at this wo help. The pick up came early by 10 min which was great as I had critical labs that had to be at hospital on time. I would use them for any kind of delivery small or large. Prompt professional personal!!! read more

I 100% recommend Ziply !! It's the easiest, safest and most efficient way to get your goods transported on quick notice. I was launching a start up and absolutely needed my jackets to arrive ASAP so we could be ready in time and the ONLY way for me to get them in time was to use Ziply. It's very reasonably priced. I will certainly continue to use Ziply as needed. Ziply ! read more

I don't need a messenger service very often, but when I do I always turn to Ziply. They are super reliable and that's the most important thing I want in a messenger service. Easy to use, very communicative, great drivers. Love these guys. read more

Used them several times now. No issues. Smooth and on time. Only problem is there is not live phone line in case of need to contact with urgent issue regarding your delivery. read more