Terrible car wash. I barely saw any suds. The vacuums were awful, barely picking up anything. And…read moreyou had to pay extra for window cleaner and other products many other car washes in this price range include. Overall, extremely low quality.

Used to be a great car wash. New Management "Mr.Zipps" screwed it up…read more Used to have a pre-war area, which was great for a muddy truck. And free grass cleaner spray bottles and rags. NOW all that is gone, even the vending machine is empty. No way to clean the inside of you vehicle or you glass. They claim there more into the wash equipment to give you a better wash. We my truck still comes out with dirt and streaks and now there are no rags so I can touch it up. Other car washes in town do just as good a job and are cheaper then $18. Unless they put it back the way it was or add 5 more employees to wipe down my interior, glass and dry my truck, I will not be back.

Eren was super helpful! Every really worked hard to clean my 2017 Explorer to be ready for…read moreinspection. I plan to trade it this morning, and I couldn't have asked for a better job! These guys are car Nijas! The best ever!

Did an excellent job. Loved the conveyer belt auto wash. Signage was confusing for a first timer…read morebut thats the only bad part. Lounge was nice with plenty of amenities like free snacks, soda, and coffee. They diligently worked on my dirty car (which is all viewable from the lounge). I don't blame them on saying upfront it won't be perfect but i was really surprised at the outcome

We paid for a big wash and wheel. And that's exactly what we got! The staff scrubbed our truck down…read morereal squeaky clean!! We were very impressed, most places don't put too much effort into getting those bugs off the grill but Surf's Up did. We recommend!

I can wash my car myself, and I even enjoy doing so. But when the service is so wonderful AND they…read moreprovide vacuums and drying towels for you [which I appreciate very much] I will gladly chose Surfs Up! The staff is super helpful and courteous - always have a smile on their face - and make it an enjoyable experience. So hat's off to the wonderful job of hiring and training your staff! Best part, my grandchildren Love to watch the actions going through (sudsing and rinsing) and then get to help dry. Special treat is a free sucker . Best car wash I've ever been to

Electronic Express in Cookeville is a complete dumpster fire and a stain on Tennessee businesses…read more We dropped $12,000 on appliances, fooled by their fake reviews and the pathetic myth that a Tennessee-owned company gives a damn about customer service. Total scam! They butchered the installation, spitting on every promise they made and leaving us stranded. They shoved damaged appliances full of dents and scratches down our throats, banking on us being too stupid to notice their junk. An assistant manager spewed lies about fixing it, only for them to call the next day and demand more money for installation we already paid for upfront. To top it off, we spoke to a manager at the Nashville location who was outright rude, treating us like garbage for daring to complain. Their customer service is a disgusting sham--dishonest, useless, and infuriatingly arrogant. Avoid this pitiful excuse for a store unless you love being scammed and disrespected. By the way, Ethan was a pleasure to work with and tried to help - but the others in the store was a waste of time and effort. I noticed that the owner responds to these reviews but offers nothing to address issues in his response. Only saying things like "it's unfortunate" or "we hope to do better to regain your trust". My plan is if we don't resolve this issue in the next few days, I'm going to load $12k worth of high end appliance on my trailer, haul them to the Cookeville store and camp out in their parking lot with a huge banner saying how I was scammed and sell my appliance in the parking lot for penny's on the dollar. It has absolutely nothing to do with the cost it's all about principal.

This place seems to just want to sell you as much as they possibly can and never stop pushing…read moreitems. It does seem they get products that are soon discontinued from manufacturers. We recently purchased a GE profile refrigerator & after about 14 months the ice maker stopped working. I know that things don't last forever but if I'm spending over four thousand on an appliance I'd think it could make it at least a couple of years. When I called the store to try to get some kind of assistance,I was no longer greeted with the same enthusiastic energy as when I purchased the item. I was given ever excuse in the book as to why it was basically my problem now. Jason Roberts was the salesman and even the delivery guy told us we should use a different guy if we go back! That he was just out for the commission and it makes sense. When I did call and speak to him, of course he let me know that Friday he was going to speak to his manager and even reach out to the GE rep with the promise of a phone call back by at least Tuesday. Well, it is now Sunday and we haven't heard anything and I doubt we will. I would highly recommend travel any distance needed to make large appliance purchases. They already knew the model they were pushing on us was being discontinued but never mentioned it to us. They were looking out for themselves and moving inventory. The refrigerator was delivered and the guys ended up removing the doors. In the process they broke something & tried to get us to wait until the next day for the part they broke. I wish I would have just let my husband send it back! Then when the stove was delivered they sent a small electric range! We purchased a GAS range with a griddle in the middle of the stove. The delivery guy then was the person who said that was what Jason had put down on the order & this always happens. It has been one fiasco after another. This place is more like a discount bargain bin for discontinued products except you will pay full price with a nice delivery fee. Trust me and do yourself a huge favor go anywhere else but here!

Terrible service. I went to wash my truck. The wash missed a lot of spots. I was told the tail…read morehitch should have been removed. No one told me. Talked to assistant manager. Said nothing we could do. you will have to pay again. I said ok Ill pay again. I paid to the assistant that was there. As I was removing the tail hitch. He comes back out. Now saying you will have to use the willow car wash. I ask why I already paid and I took the tail hitch off. He says. I used foul language. What are you talking about? Then threatens me. I ask for his name. "I will not give you my name. I am the assistant manager. Fine. I left

I told the attendant that I needed my wheel wells cleaned. He told me that any of the washes would…read morecover that but I bought the $18 wash just so it got done right. When I pulled in the person didn't spray my wheel wells at all, just the driver door and the wash didn't even wet them. When I pulled around and told the guy I bought the wash from he said "they are dirtier than we normally see but let me take care of it myself." I pulled in and he sprayed my driver side wheel wells only. When I got done with the second wash, the passenger side wheel wells were still completely dry and dirty. I asked him if he forgot to spray that side and he said they weren't allowed to go to the passenger side of cars at all. I asked him why he hadn't told me that either time I talked to him and he claimed he had the first time but not the second. I think he thought he said it but didn't as he seemed like a nice kid that just made a mistake but I left with two dirty, dry wheel wells after paying $18.