Great work always. Wonderful customer service. Good prices. So convenient the locationread more

I took three pairs of pants to this store to be cleaned and hemmed. When I dropped them off, I was…read moretold that the alterations were sent out, so I expected the work to be done professionally. Unfortunately, that was not the case. This is the worst hemming job I have ever seen. One pair of my orange pants was hemmed using bright pink thread, which is clearly visible along the hem. The stitching wasn't even secured properly--it started coming loose while I was standing in the store speaking with the staff. When I brought the issue to their attention, I was told I would have to wait to speak with the manager, John, because he wasn't in the store that day. After paying $57 to have three pairs of pants hemmed, I now have to pay to have all three pairs redone correctly. I am extremely disappointed with the quality of the alterations and the lack of an immediate resolution. Based on my experience I would not use them for alterations.

I have frequented this dry cleaner, several times in the past several years. It used to be such a…read moregood place,very friendly people Quality was spot on. I have given it a few tries in the past year and have been disappointed with the quality and service. I picked up several items and was charged more than expected and questioned why they charged me for a dress and not a shirt. The gentleman that assisted me said you'll have to call Tonya back. I said, but this is a shirt and he said I don't have any control over that? I did not have time to dispute it. I then took a queen down comforter, and I was told it would take a week to get it back,which I understand. I was text within two hours of leaving saying it was ready. I said what happened to the week out. She said oh I had time to do it today. I questioned if it was professionally done and she said OK. I will send it downtown and have it done??? I also had a five dollar coupon taken off at drop off. Tonya said when I went to pick up the item that the five dollar coupon was not honored. Both Tonya and April were very rude and as a matter of fact and not customer service friendly, I will take my dry cleaning elsewhere.

Stopped in on Tuesday, Aug 27 at 6:48 pm. Sign says the store is open until 7pm, but it was locked…read moreup, lights were off, and nobody came when I knocked (loudly) on the door. Management might want to address leaving early with the employee(s) who were supposed to be working until 7pm on August 27th. If you have a land line in the store, I have a suggestion. Require whoever is supposed to work until 7pm to call you at 7pm from the store land line. That way, you know they did not leave early...

Fabulous team & fabulous service!…read more Spent the weekend in Indy for a family wedding, however in transit my garments were severely wrinkled. Given the quick turnaround needed for pressing, I was able to contact the team at Grand -- my tuxedo and wife's dress were back in my possession in less than half an hour on a busy Saturday. Thank you again for the wonderful fast service!!

Shirts on time! And a sleeping bag done for a reasonable…read moreprice. ...........................

Amazing company! They have high-quality cleaning and I love the 24-hour access to the kiosk. You…read moredefinitely get what you pay for. And i will always be loyal to this dry cleaners! :)

Amazing Customer Service. High-Quality High-End Product. Choice Dry Cleaner. You get what you pay…read morefor.

5 stars. Starcrest…read moreCleaners was an amazing luxury after we downsized and I no longer had my HUGE washer and my old dryer too FOREVER and a day to dry anything. They offer delivery services and would even separate our clothes by person!!! (Super easy to tell in my family at that time) Everything would be returned folded and shrink wrapped by person - ready to go into the drawers/closet. Well worth the investment.

Great service very impressed with their methods of communication. Very personal serviceread more

Would give it zero stars if I could. Took two hoodie jackets in there, one had to be sent out for…read more"special" cleaning which cost $70 because of leather print on the back. When I finally went to go it a month later because they never called me to tell me it was ready, the hoodie string was missing (which could only be removed by cutting it off) and they tried telling me it was never in when I brought it in to begin with and that I'd have to call their "special" cleaners myself to sort it out. They ended up saying they'll look for it and it's been another month almost and no update. So glad I paid $70 for them to ruin my jacket, what a great first impression.

I have been coming here for years. It is family owned and they are very kind and consistent.read more

Five stars. Super nice people who pressed some pants for me on very short notice so that I could…read moreattend a funeral. Thanks again!!!

This is my favorite dry cleaners in the city and I have been taking my clothes here for years as…read morewell as my parents! I am always greeted with smiles and friendly service no matter how many items I bring in. The turnaround times are always very reasonable and the prices for the quality of work is wonderful. No matter if it's my jeans, collared shirts, or my suits they always come back looking and smelling great ready to be worn. I would highly recommend them for anyone in need of a solid and reliable dry cleaner especially if you are on the West/NorthWest side of town!

I am very happy to have discovered Morellis cleaners. The cleaners I used to go to got sold to a…read morechain I didn't like and I am very glad to have found a cleaners I like even better. In addition to doing a great job with cleaning the location is very convenient and parking is never a problem. Pricing seems reasonable.

I rarely make reviews, but I had the worst experience ever with my wedding dress. They had not…read morecleaned it well, ripped my wedding dress, and lost my garment bag. First time I had dropped it off, it was barely cleaned at the bottom. I had them redo it, and it was cleaned better the second time and I was satisfied. It was returned with a slight rip at the top where the dress had folds, mind you I had only worn it for a few hours on my wedding day and I'm almost certain it was not brought in that way. Also I had dropped it off with a garment bag and it was lost during cleaning and not returned when pickup came the first time or second time and I was told they would look for it after the manager had called after I had requested a redo. I had gotten my dress out of state so the bag was branded with a bridal shop from my hometown, sounds silly, but it had minor sentimental value. There's no way I would've dropped off my white wedding dress without some sort of protection while bringing it in, plus I had a decorative hanger that was returned to me. There's no way I would've dropped off just my dress and hanger, but not the garment bag. Really upsetting in more than just one way.