Customer service oriented, clean, welcoming, excellent breakfast! The staff was re prove and…read morehelpful, the location was convenient to walk or get around by Uber.

Well you know my simple criteria: clean, functional and comfortable. Let me start off by saying…read morethis is a VERY traditional European room. It appears to be clean and the linens are fresh. That said, the shower leaks onto the tile floor of the bathroom and the sink drain doesn't. The good things are the water is hot and the bathroom floor is toasty warm? But still low marks for functional and comfortable, well its a very standardized room. Not a lot of unused space in it and you have to close the bathroom door to get to the room door. We'll see. Bed is accommodating to be sure and there are two small pillows. I want to say that what the physical room lacks, the staff makes up for. They are very friendly and I feel the desk people go out of their way to be engaging and caring. There's a nice area at reception that doubles as a bar and lounge. The location is awesome. We are walking distance from lots of Copenhagen attractions and points of interest. Its a solid stars thanks to location and the staff.

The grande dame of Copenhagen. A mere 270 years old, it has aged gracefully and has been maintained…read more(and upgraded) meticulously. Service is outstanding. It is pricey, but worth every Kroner!

So didn't stay at the hotel but had the most delicious Fastelavnsbolle Gammeldags at their Maison…read moreD'Angleterre. Super cute and cosy cafe! Everything is pink so have a mother/daughter break here! Superb service of course! Come in mid-morning to avoid the afternoon crowds.

Very nice hotel in a great location in a touristy area. I have a view of the water from my corner…read moreroom on the fifth floor. It's quiet up here. The staff I've met have been great.

Beautiful boutique hotel! One of the best locations in all of Copenhagen. Comfortable bedding,…read moremodern Danish design within the historic building. We will be back!

This is the hotel we've been staying at in Copenhagen. When our baggage and we, by extension, were…read moredumped in the middle of the street by the taxi driver who transported us from the ship, we were dismayed to discover they have no bellmen and no luggage trolley. The entrance to the hotel is up three stairs. A very kind man carried the large bags I was struggling w/ while Alan was inside. Had he not, it would have been difficult for us to manage. But that is the only negative. The front desk staff here have been unfailingly helpful, no matter what we've asked. We were checked in and the lovely young woman who helped us said our room might be ready before 2:00PM but she couldn't promise. At that point it was about 9:40. She took our luggage to store for us and we sat in the lobby in comfortable Swan chairs to rest. In the lobby is a beautiful pool w/ a blue glass bottom and a large yellow rubber ducky floating in it. A fish-ladder-like fountain feeds the pool. No more than 20 or 30 minutes later she told us the room was ready and directed us to room 316. We stepped off the elevator on the third floor to see photos of Coleman Hawkins, Miles Davis and other American jazz musicians from their Copenhagen days in the 1960s. I felt immediately at home. We brought our luggage up and w/o unpacking, took a nap, then went out to explore. They keep our room keys and their heavy holders on hooks while we are out. From the beginning, the staff associated us w/ our room number, bringing out our key as soon as we walked in the door. The staff made several restaurant recommendations and wrote out directions for Alan for ATMs and a pharmacy. The helpful things they did were too numerous to recount in detail. Danish design is exquisite. When I was growing up the furniture we had was called Danish Modern and I love it still. The elevator doors are works of art, as are the toilet paper holders. In addition to the Swan chair Arne Jacobsen designed the Egg chair. When I was at Cal in the 60s there was a Scandinavian furniture store on Telegraph called Fraser's. They had an Egg chair, probably in blue or green or orange. I used to go down there periodically just to sit in it. The hotel has an Egg chair in a a little room w/ an iPad attached. It's a soft brown and is as lovely as I remember it. The bed is comfortable w/ twin duvets like the hotel in Vienna had. Over the bed hangs a triptych, a photo of Ben Webster and Coleman Hawkins in 1967. There is a long, convenient desk w/ plugs on the wall at the end for charging devices. Wifi is free, fast and reliable. The phone is angular and a work of art. The room is large and comfortable. There are two Swan chairs and I'm sure the desk chair has a name. There is a sign encouraging you to hang up bath towels if you don't want them washed and they don't take them if you hang them up. Breakfast is included, a buffet w/ scrambled eggs and bacon, two loaves of bread to cut, one of them the dense whole grain bread I love. There are also baskets of pastries which look delicious, but I could never get past the bread to try them. A cold section holds several delicious cheeses, ham, salami, paté, orange wedges, fruit salad, yogurts, cereals and melon slices. Coffee, teas and juices are also available. I loved the cheeses and ham, preferred the orange wedges to the fruit salad and enjoyed the Greek yogurt. On the TV quietly played a video featuring the music and photos of Miles Davis, Ray Charles, John Coltrane, Oscar Peterson and Dexter Gordon. It was a pleasure to watch. It was a generous breakfast buffet to pick and choose from. I'm sorry we will be leaving too early for the airport tomorrow to enjoy it. We had a lovely stay here and I would recommend this hotel.

If getting any sleep at all is your goal, best hope the hotel staff don't give you one of those…read moreprize rooms on the first floor. You'll get a first-hand experience of what it feels like to sleep in an NYPD precinct booking room. Tuck yourself in as you lull yourself to sleep to the soothing sounds of slamming doors, stomping feet and screeching laughter. Addendum: Since posting this review the evening of check-in, there's more to share. The next morning when I woke up and took a shower, when I retrieved a "fresh" towel from the neatly-folded pile I noticed a disgusting brown streak just before putting the towel to my face. I'm not a finicky traveler and can put up with a lot, but there are just some things that a hotel has to get flawlessly right every single time. Providing guests towels that don't have brown stains is one of them.

Had an amazing stay here during the Christmas season a few years ago. It was absolutely lovely…read more Their breakfast was delicious. And they have a special time in the day called "cozy hour" where each guests can have 1 complimentary drink (beer, wine, or juice). On Christmas day we actually went to spa attached to the hotel as a present to ourselves. We each got a massage. Jacuzzi. Steam room. Ice cold shower. And this calming tea they gave to all of the guests.

After disembarking from my cruise in Copenhagen, I spent the day exploring this beautiful city. I…read moreopted to stay here based on the availability and good reviews. Not to mention it was really close to Torvehallerne Square, which is around an eight-minute walk from the hotel. I arrived early, before check-in, and the reception staff offered to hold my luggage so I could explore the city. They give you a code and place it in a locked and video-monitored closet down in the basement. It was easy to do and safe for your belongings. After some exploring, I returned to the hotel around 4 PM and finally checked in. I was pleasantly surprised to find out that my single room had been upgraded to a larger room for free. I was stoked to hear that and loved the room and location they gave me. The room was beautifully furnished and was very clean! The only downside is the no AC. The temperature that day was in the low 60s (60-63 degrees). This may sound nice, but it was rather toasty in my room. They had a standing fan that, unfortunately, did not rotate, but it helped somewhat. They give you very heavy-duty duvets that are better for winter weather, but thankfully, I opened some of the windows in my room, which made it more bearable to sleep at night. The staff here was so friendly and accommodating. It's very close to plenty of sights, attractions, and restaurants. I would definitely stay here again. It's a beautifully decorated hotel, with lovely rooms and an excellent location.

It's such a cute little hotel that is owned by a non-profit that serves sailors. When we checked…read morein, we had the most wonderful chat with the front desk lady (I lost my note, but I think her name is Miriam). She told us so much of the history of the hotel, so it just made the stay more special. It started as a safe place to stay for sailors and morphed over time to become what it is. She shared her knowledge of sites to see. The location was absolutely 5*. Look out the window and you see a postcard view of Copenhagen that everyone thinks of. The room itself wasn't fancy like a Ritz, but the cozy boutique atmosphere makes up for all that. The room was nice and clean, had a comfortable bed, lots of windows that open up to fresh air. It turned out there was a downside to that as well. People were out all night, so we could hear all the drunken singing in the street through the night, but that was not the fault of the hotel. Maybe the beer brewers, but not the hotel.

Will not return! Noisy and poor/no wifi internet so we left early and they refused to refund any…read moreportion even though we heard them give new guests a room as we left. The most important feature of a hotel is a comfortable bed and quiet room. We were pleased when we had rooms facing the inside courtyard (instead of the noisy street) but very early in the morning, we were rudely awaken to sustained loud clattering over cobblestones. The next most important feature is wifi internet: the wifi internet was spotty and kept dropping for 1.5 hours and then went down completed for over 1.5 hours and then we gave up; we reported it and it was not fixed. We stayed in 5 hotels across 5 cities in 3 countries and this was the worst hotel considering the cost. Their cancellation policy was not aligned with the other hotels (2 day cancellation vs. 1 day or same day cancellation). We stayed here based on the stellar reviews but were very disappointed. The hotel is located right on the Nyhavn canal in the heart of what had to be the most touristy area. It is a haul to get to the Little Mermaid or any good food. The beds are comfortable with a teeny bathroom (what you might expect on a cruise) with no counter space. There is 1 small Sony TV in 1 room with very little storage space. The included breakfast was good with cheese, cold cuts, cereals and breads (but in comparison to the other 4 Scandanavian hotels it was actually the least varied and Spartan). Don't make the mistake of staying here. You can get a better quieter hotel for the money!

Great classic hotel, connected with a fantastic restaurant The Shrimp, in an ideal location…read more Handicap accessible entry and nice ADA compliant guest room. Could use a few more railings in the lobby area. Safety wise it is probably the most US code-compliant hotel in the area, mostly sprinklered, with fire curtains around the main kitchen. The rooms are in two connected buildings and one side has very narrow corridors. Stairs are classic and include winders though. Nice shuffleboard room to relax in, along with a large recessed side room with fireplace. Great rooftop area with nice views. Nicely and tastefully decorated throughout. Service was excellent! Highly recommend.

The Hotel SKT Anna was great. The location was absolutely perfect. Very close to the water and…read morecanals. Easy access to just about everything with a metro station right down the street. We'd definitely stay here again.

This is very much a very nice American hotel, typical of Marriott. Having stayed previously that…read moreweek at a local hotel (St Annæ), which we throughly enjoyed, (5* rating) it was quite the culture change. We booked both as wheelchair accessible and while the Marriott has textured bathroom tile floors unlike the St Annæ's slippery smooth tiles, the lower than ADA allowed toilet was a problem. Also only one of the four table lamps worked. The room's door closer and threshold made egress very difficult. Staff was very helpful. The breakfast was good but subpar to the local hotel's. The location is pretty along the harbor, next to BIG's swimming and sauna chalet, and they provide robes and towels for daring guests. However it is a bit isolated from the many nicer local shops and restaurants.

This is a beautiful hotel with beautiful views. I got upgraded to a corner room and loved the view…read moreof the canal. My room was spacious, quiet, and relaxing. The staff is friendly and quick to help. There are several amenities available on-site. The bathtub is high with a slope on all sides, making it very slippery to get in and out (1/2 star off). There is no rubber bath mat to prevent slippage. Be careful. The location is great if you are looking to mostly stay on the canal and walk around the boardwalk. However, it is 15 minute walk to the nearest metro station and city center. There is a hotel restaurant, but no other restaurants nearby within 15 minute walk. This is fine for the summer, but inconvenient in sub-zero temperatures (1/2 star off). I stayed here in February, so found myself rather trapped unless I take a taxi everywhere.

It's September 2, 2024 and I'm packing shortly to return to New Jersey on this American Labor Day,…read morehaving stayed at this Palace since August 24. First real vacation in over seven or eight years. What an incredible choice I made staying here. It's hard to distinguish my deep affection and unbridled love for Danes and Denmark from just how much I loved staying here. Well, actually maybe not. The same qualities I was raised to appreciate and strive to emulate infused every aspect of my stay. Promptness, pristine manners, lively cheeriness and on and on. No request or inquiry was ever met by any Scandi staff member with anything less than cheery efficiency. The hotel is spotless yet still bears the regal fingerprints of time - over 100 years standing through Wars and Covid, downturns of all kinds but again the pride of Danes - not arrogant but joyous pride, has proven to be this fine grand lady of an edifice's key to thrive-al. I walked every hall of this enormous architectural marvel one evening. Discretely tucked away in two hallways were black and white photos of moments of history here - of royalty from Hollywood to London, of greatness. Even Judy Garland stayed here for what became her last concert of her life. I worked and slept and ate and healed here these nine days away. I occasionally imagined May 4, 1945 down there in the Rådhuspladsen from my balcony, imaging my mother crazy with glee in seas of freed Danes dancing and singing and crying and being fully alive again after the German Wargrip was loosened forever and her friend Uffe climbed up in the Tower to Jerry rig the electric and explode their five years' darkness in the forever light of freedom. It's that same esprit d'Danmark that thrums from the townhall square night and day with music and giddy tourists and sun worshipping locals and it's not bothersome or distracting or disturbing to hear but it's instead, life affirming and a celebration of community. Proud of life. The Danes that run this fine hotel celebrate life and are alive with every cheerful staff greeting, with every dazzling ergonomic modernism (Ike the double sets of thick balcony doors which SILENCE the bells incredibly nicely but when one wants to bathe in the bells' sonorous sounds, one simply throws open the doors) and with every swift little green cleaning of the rooms. I outright reject the accuracy or fairness of the few minor grumbles I saw in other reviews. Unfair, unwarranted and utter nonsense. My one challenge was having to find a workspace during my stay. It stands to reason the Dane's work-life balance would have only modest work desks in their rooms but as luck would have it, a truly spacious and quiet conference table is on the fourth floor in the hall complete with electrical outlets! As I pack, I'll miss the nine balmy days of August unbroken sun, my nights of infant-deep sleep on this comfy bed, the incredible breakfasts, the room of a shower, my beloved Rådhuspladsen outside my 100 year old balcony and the great, great joy It has been staying here. May the hotel stand for another 100 years and may I return throughout!

Great location in central Copenhagen with old school charm. Right on the Stroget shopping area and…read morevery close to metro. Our room felt "tired", and the shower was virtually impossible to get consistent pressure and temperature of water.

This hotspot has several faces; casual bar upstairs with an array of fun games, cafe with good…read morefood, hostel with laundry & shower facilities, outdoor patio area, and the ice bar downstairs! This review focuses on the regular bar and cafe upstairs. Great food with generous portions are offered; we enjoyed several menu items! I couldn't finish the loaded fries; it would feed 2 adults! Several interesting pre-mixed house drinks on tap, as well as Fisk and other regular drinks! And we loved the foosball and other games!

Shower flooded the entire room. So hot we have to keep the entrance door open and one of us is…read moresleeping on top the window sill. Considering sleeping in the lobby.