Quick service, knowledgeable, quick to answer questions in depth and an overall great experience. I…read morewill be referring to all my CDL holder friends to this clinic, and I will be back to renew my medical card again!

Absolutely fantastic. Fast, effective, inexpensive (10% of what I was quoted at another urgent…read morecare). The PA was incredibly knowledgable and efficient. The best urgent care I've ever been to.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

I went in for a follow-up after an allergic reaction and clearly reported worsening symptoms of…read moreburning and irritation around my eyes. I was told that I "looked fine" and advised to continue using the same topical medication, despite my concerns. My visit was also incorrectly documented with appointment notes about whiplash, a condition I never reported or had. After following their guidance, my condition got significantly worse to the point I couldn't open my eye and had to seek care elsewhere. Another provider immediately told me to stop the medication and prescribed a different treatment that worked almost overnight. I formally contested both the care and the incorrect documentation, but their medical review team still determined that everything was "appropriate" and refused to adjust the charge. I will never go back and cannot recommend them.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

2 hour wait to give a urine sample and one receptionist working with a long line. Don't go!read more

I can not speak highly enough of my experience at the walk-in clinic today, starting from the…read morereception desk and including the nurse, x-ray tech, lab tech, and Dr. Bowers. Everyone was welcoming and efficient. Dr. Bowers was amazing - I wish she was a primary care doctor - she was calm, reassuring, explained why she was ordering specific tests, etc . Bonus points for plenty of free parking. I am seriously considering switching my primary care to this clinic.

Needed evaluation/treatment for a cut. Called one urgent care, and got only voicemail. Called…read moreZoomCare and got a live person (remote), an appointment less than an hour wait, and quick attention once we walked in. Treatment was competent, and people were friendly. We are satisfied.

Calm, clean, straightforward with excellent care, what's not to like?…read more Seen by PA Kayla and medical assistant Kim. Everyone was kind, effective and efficient. I also was able to get an appointment online within a few hours on the same day. I have been seen at this location about 3 times in the last 24 months and it's been positive every time.

I would give zero stars if I could! The "care" I received from Dr. Grace T. Dy at the Monroe…read morewalk-in clinic was the worst experience I have ever received and she was completely incompetent. I have a call into their senior medical manager right now to see to it that she cant treat any other patient the way she treated me. Do NOT be seen by her if you wish to get real care. I have been having a 102.5 fever off and on since Sunday with horrible aches and fatigue, which all came on very suddenly after a cold virus I had weeks ago, so I thought it could be pneumonia or a bacterial infection. On top of being dismissive, this "doctor" just told me to keep taking Tylenol and that it was a virus, in her opinion, since the xray didnt show pneumonia. She listened to me for literally one second with the stethoscope and was moving it constantly, so there was no way she could have heard my passage of air adaquately. She was super rude at the end when she rushed in, after my tests, and said, "it's a virus! There are hundreds of them out there, I mean... we can't test for every single virus! There are tons that carry a fever!" She said this with a rude voice and I followed with, "uh... I know there are hundreds of viruses, but many viruses do not just show up immediately and come on suddenly with a sustained fever of 102.5!" She then muffled under her curt breath, "well... that's true... but... it's viral. There's nothing I can do. Keep taking Tylenol." There was no "I hope you feel better." Nothing. She gets up and quickly exits. Her nurse was no better- I felt like we were being treated by soul-less AI robotics. I had my darling 11 year old daughter with me and she was asking good questions during my care and the admitting nurse was brushing her off constantly, so I answered my daughter in front of the nurse and did the nurse's job. Seriously- I have no idea why we were treated so rudely. The "doctor" didn't listen to my daughter's breathing for longer than 2 seconds and never told her to take deep breaths. When I told her that my husband could hear crackling, she said with a doubting tone, "oh... so... he has a stethoscope?!" I responded kindly, "yes... he is an EMT and knows well how to listen to breathing." Such rude demeanor. I don't know how she is considered a real doctor. I am pretty sure I am perspnally dealing with something bacterial here, and she completely wrote me off and didn't follow any additional testing, but rudely kept saying, "there's tons of viruses! It could be anything!" Ugh. We are sweet people and I was ready to engage graciously, but "Dr" Grace T Dy is clearly not committed to the same things. I will never see her again.

I brought my 6 month old daughter into the walk in thinking she had an ear infection. I told the…read moredoctor that she had been non stop pulling on her ears and is waking in the middle of the night screaming like she is in pain. He told me babies this age usually don't get ear infections, I told him just because it isn't common doesn't mean it can't happen, and I explained to him me and my husband's complications with ear infections as babies. I even asked him to see if there was a bunch of wax in her ears that could be bothering her. He then asked me if I was a first time mom, what does this have to do with anything? He looked in her ears and said she was fine, but he even pointed out how much she was pulling on her ears during the appointment. After he checked her ears he questioned why I even brought her in and sent us on our way. The next week my daughter had an appointment with her pediatrician and I told them I was worried about her ears, they took one look in them and couldn't even see her eardrums because they were full of wax! We then had to see an ENT to get it removed. Needless to say I will never go here again, and moms should be taken more seriously since they know their babies better than anyone else!

Love that you can make an appointment same day! Most urgent cares you have to just get into a queue…read moreso I appreciate that you can reserve an appointment time ahead of time here without a huge wait. The staff is curious and helpful. I have always come away feeling like I got a good quality of care here. I would recommend for anyone's urgent care needs.

URGENT!!!!!! Ha! First of all, they need to change their…read morename to SLOW care, not zoom. Receptionist was friendly. Be sure, this is not an urgent care facility. Once I arrived I needed something simple done (staples removed) There wasn't anybody in the place other than the receptionist as far as I was concerned. I couldn't hear anybody in the building. I was asked to make an appointment two hours away from the time I arrived. In that case I much rather go to my doctor's office or a regular hospital. What a waste of time! Don't call yourself urgent care if you are going to make ways not to be urgent.

Rudest staff you will ever meet in healthcare. They have all assembled here because no one else…read morewould work here. Find another place when you need care.

My husband was seen at another urgent care and they ruled out COVID and the flu but did not go any…read morefurther. At Overlake The doctor was very thorough and told us that my husband needed to go to the ER. He didn't know if it was an aneurysm or a stroke but he needed to be seen. Turns out my husband had a small stroke and is doing well now.

I have been to this clinic twice now. Very easy to get appointments sometimes even available same…read moreday. Staff is very attentive and definitely cares for their patients. This is a great alternative since my primary care was a month out. Highly recommend this clinic

Went there today as I was directed by Providence Regional Medical Center on Friday. The Woman there…read morewho has worked there for 6 years claimed they do not take walk-ins. This POST says "Walk-In" They would not see me!

Wow, we had our first appointment for my toddler son with Dr. Hung this week, and I left the…read moreappointment feeling so good. The fact that we got a whole hour with a Dr. Hung, was truly a gift. She answered all my questions and provided suggestions for supporting my son. We've gone to other pediatricians and she was the first pediatrician that had patience and empathy for my toddler son that gets scared of doctor's offices. She let him put the stethoscope on his chest, and she pointed to him where to put it. She had light up toys to distract him and let him play with. I've never had a doctor that prepared or patient. We will continue going to Flourish Family Medicine. There were a lot of forms to fill out before the appointment which took up a lot of time, but it did provide the doctor with a lot of information, so I appreciated it.

Excellent care! I LOVE that they have SOO much talent and experience at this clinic! Chelsea Gordon…read moreis top notch. I also love Dr Jung and Dr Hsiung. Our kids love coming. They are easy to reach, don't charge extra $ for portal messages (like Fern Valley sadly). I couldn't be more pleased with this clinic! They are naturally minded but have resources and knowledge for western medicine perspectives as well. They helped handle an insurance issue with ease and kindness. Love their admin team too- SOO much. This can make or break a clinic let me tell you. Sofia is amazing.