100 stars if we could! Michele and the team could not be more professional, kind, & conscientious!…read more what a great service for peace of mind while you're away! the team takes great care of your furry family and is super responsive providing communication while we're on vacation about how our pets were doing! thanks so much for everything!!

Six stars. Caring, professional, responsible service! If you value great communication go with…read morethese folks and relax. You will get a superb clear sense of what is happening with your pets while you are away. Cannot praise this company enough.

The staff is extremely welcoming. They took very good care of my pup. Their cuts are amazing,…read morepicture perfect. I would recommend Blue ribbon pet salon to everyone. Prices are similar to other groomers, and they are the best. I've tried several places over 3 years!!!! I'm really happy that I found them!

Amazing work, friendly and efficient staff. My baby looked perfect!…read more 10/10 would highly recommend

I have an extremely anxious, deaf Aussie who has had some very bad experiences in the past. Mission…read morePawsible was wonderful - they were responsive and prompt, and spent time with me before the grooming. They took their time with my dog and even caught a few things missed by prebuoys groomers (nails weren't cut, teeth). I am a fan!!!! We will be loyal customers.

Dakala was amazing with our senior English bulldog! She was very sensitive to his specific needs &…read moremindful of his EB personality. He loved her & looks fantastic! We have our future appointments already booked!

DO NOT USE THEM!…read more First of all, you can never get anyone live when you call and half the time they don't call you back. So every appointment made takes minimum of three days to get hold of them. And it's not because they are out and about grooming (I confirmed that they only have one groomer, Kimberly). So almost two months ago I had my first appointment with them. Kimberly was on time and friendly. Cost for my 45 lbs, short haired dog plus nail trim was $65 and took less than 20 mins. Unfortunately, my dog came back smelling as bad as she had been when given to the groomer. Almost wrote the bad review then, but wanted to give them another chance. A month later, same experience: three days of trying to get someone to call me back and then scheduled appointment for week after that. Kimberly was on time and listened to my concern over the last service. All was well, until... Now last week, I was wise and after several days of calling, I made monthly appointments so I wouldn't have to chase the owner down each month. This time though, Kimberly had a family-emergency and couldn't make it. At least they were sensible enough to call and reschedule. But on the rescheduled day, Kimberly never came and no one answered the phone (of course). I was finally called the next day and was told that sometimes Kimberly just doesn't come to work and doesn't call In to let the owner know (how does she stay employed?). Rescheduled again(!) and guess who didn't show up and who didn't call me?! You got it: Kimberly. So I called and actually got the owner for the first time ever, told him the situation and to cancel my upcoming five appointments. Here is what the owner doesn't know. I am a loyal customer. If you even provide half-decent service, I will be coming to you religiously (just ask my mail technician who I have seen every two weeks since 2017. Please don't waste your time thinking this Is a real business or an option for your grooming needs. It's not.

Well we have happily used them religiously for four years on two different dogs but they are…read moreunreliable. Had appointment a week ago at 9 am and were a no show, tried to call them multiple times-no answer and mailbox full. Finally responded to me and groomer was sick. Like ok, you could have called and we would of understood but left us in the wind. Rescheduled for Sunday at 4 and....no show again. Tried to call no answer....sent me a message apologizing 2 hrs later on Facebook messenger. Not a real classy way to run a business no matter how good you cut hair or how convenient it is. Again been using for four years and no issues but to schedule appointments back to back and be a no show/no call is bad business. So best of luck to you all in the future

We have been going here for 2 years ever since we moved to the area. We recently had to say goodbye…read moreto our 14 year old Yorkie who has been part of our family since she was a few months old. DR. PAN was wonderful and was there every step of the way. She kept us posted every couple of hours on her condition. Dr. Pan was very compassionate with what we were going through and explained what to expect. The other staff we would like to give special thanks to during that very emotional and devastating time is TERRI. She has always been wonderful during every visit and her hugs that day really helped. Thank you!

Front office staff are amazing. Always friendly and helpful…read more Vet assistants always great. Dr Hale sees my girls and genuinely cares and checks them over very well. My oldest has a large inoperable mass and he has made sure she is comfortable and so far so good she's living her best life to the fullest.

I haven't been to boutique a yo yo since about 2015. I have such fond memories of taking our family…read moredogs to get washed as a kid and they would always come back with cute little bandanas around their neck and smelling sooooo good. I recently purchased a caockapoo in September of 2024 and had no idea where to take him. I remembered boutique a yo yo and I am so happy with the results. She let me pick out a haircut tailored for a cockapoo and it made all the difference in the world. It took me a while to find a place bc I heard all the horror stories of owners taking their dogs to groomers and their haircuts coming out "butchered". This place is an "oldie but goodie" and they still have their spark.

Every time I ride by this place I get a chill! Years ago I needed my precious miniature poodle to…read morebe groomed while on vacation here in hampton Virginia. THEY KILLED HER!! Apparently there was a college student there on summer break related to one of the employees. Evidently she was not trained properly, therefore put what looks like a noose around my babies neck on a table, and walked away from her. A dogs natural reaction is to jump off the table therefore hanging herself!! It was tragic & to this day I still miss her and wish I NEVER had chosen this place! If you love you baby and want them to live do not take your dog cat whatever to this place ! You'll thank me later, I promise! To be fair, they offered to replace her with another dog, or give monetary value of my baby. Didn't want either one. I wanted my baby to be groomed and come home alive!!!