Shout out to Nancy in Naperville for a great experience at Evereve. I stopped in cause I saw…read moresomething for my bestie for Christmas in the window. I went in to grab it and true to form, I end up buying items for myself ‍. Great selection of clothing and accessories. I sometimes avoid boutique like stores cause employees can be so pushy. Not that I have a problem with saying no it is just they do not realize it takes me out of my zone, I get annoyed and leave ( take note Evereve not all ur employees " get it"). Nancy was a pleasant exception. Even suggested items ( which I ended up buying) that busted through my comfort zone. Looking forward to going back in the near future!

This the third time I have been here and the third time I have been blatantly ignored by the staff…read more I walk in, no acknowledgement at all. A Caucasian lady walks in right behind me and she is asked if she needs anything and is greeted politely. I walked around the entire store and not once did any sales person acknowledge or ask me if I needed help but they fawned over every other customer there. I was the only non Caucasian customer, btw. And every salesperson there is Caucasian. Like I said, this wouldn't be so obvious if it didn't happen EVERY SINGLE TIME I have walked in. Never again. Mediocre overpriced clothes anyway. I'd rather take my business elsewhere where people aren't so blatantly rude and prejudiced. And not that this matters, but I was dressed properly and had on a designer handbag (in case they were wondering if I had any money to pay for their items )

Decent store if you are looking for some clothing bargains. They do have some brand name shirts,…read morebut mostly off-brands -- but pretty decent stuff if you are on a budget. Nice place to walk around. Is it luxurious - no not really. Is it Macy's or some high end store like you find in Oak Brook - NO. There are some nice things to be found tho - even some basic household stuff.

First thing first , please make sure you have time to look around because this store is huuuuge…read more!!!! And .... HOT But a sales person by the name of , Daetreon Jvery Was absolutely awesome he took time to help find things as well as helping me get a discount for signing up to the store, and when he got stuck, he actually did his job and called a manager for help, and to think, with the way the world is today, there are still some people that actually believe in good customer service Thanks for your help and great customer service Daetreon Jvery

I really dislike shopping, however the last time I brought a black cardigan was about 3 years ago…read moreand from J.Crew. It was a well tailored sweater and worth the extra money - spending $20-30 on a sweater is huge to me, (considering when I do shop it's for bargains), however, it lasted, until this summer, (and I have mended it a couple of times)... Did I mention I'm thrifty? I pass the outlet mall every Sunday as I drive to Batavia for church and because of my aversion to malls and shopping I have always simply, drove by... But my day came after visiting with friends after church and needing a sweater, so I called before going, (Doesn't everybody?). I told the young lady who answered the phone exactly what I wanted. She put me on hold to verify that the item was in the store and returned to my call very quickly. She explained that she would hold it at the counter. She also explained how to access their store, since I had never been to the mall and it was in the newer section accessible by Bilter Road. To my surprised, I arrived after my visit about two hours before closing. I walked straight to the counter and asked the only female her name and explained that I called and spoke with her about the sweater. It was there! I felt compelled to explain my attitude about shopping, which I thought was apparent in how I was dressed, (not trendy - almost aged). The young lady was pleasant, professional and very helpful and I am very pleased to say despite my appearance.

This is my favorite factory location. Starting from the parking lot. There is a parking lot right…read moreby J. Crew making it easy to park and walk straight into J. Crew. The store associates are always friendly and willing to help, i typically have no trouble finding someone to help me. All the store items are neatly organized with a large selection of items available. Its alot cleaner than Rosemont. I tend to stay away from outlets as the experience of these malls are usually overwhelming, messy and crowed, however I dont feel that way about this store or mall.

I had the absolute best shopping experience at this Loft outlet! From being greeted the minute I…read morewalked in by Marissa, to Wendy in the fitting room grabbing sizes for me, everyone I encountered was SO kind, helpful, and honestly, they just made shopping fun! Loft was actually my first store I stopped in. I ventured around the mall for a while after, and every other store felt so short staffed, nobody greeted me, I had to find associates to help me, etc., after an hour or so, I ended up going back to Loft and shopping more! I appreciate a kind and helpful environment when I shop. Not to mention the associates made me feel excited and happy to be there! Definitely recommend this spot. Also - since it's at a super busy outlet mall, the best times to go to avoid a crowd are first thing when they open on the weekends, and weeknights in the few hours before the mall closes.

They didn't have what we were looking for at all, but the store was nice itself. Looked clean and…read morewell kept up. Didn't see much employees working so no hello or goodbye. Overall, was a good experience just not great, and that's because we couldn't find any of the three items we were looking for. Thanks anyways!

Love this location ,it's convenient to lots of other shops that I visit.There is plenty of parking…read moretoo. I went in for a bra fitting,I was promptly greeted and assisted by a cool young lady named Bree,she was very helpful without being 'overly helpful' like some salespeople. The store is laid out nicely,and the dressing rooms were clean. The customer service from Bree and the friendliness of the other cashier was great. I go out of my way to stores where I feel comfortable enough to take my time shopping,but I'll also know that help is right there when I need it. Thanks, Bree,and I'm copying your cute outfit.

Had an absolutely fantastic experience at this location. Service was amazing. The associates were…read moreextremely helpful, knowledgeable and nice. Clean store products were displayed nicely. Greeted as I entered the store. The ladies, who were mother and daughter, helped me find just what I needed.

I have to admit, I judged Ollie's before I ever walked through the front door…read more When I hear "closeout" or "bargain" store, my mind immediately goes to digging through disorganized mountains of who-knows-what, wondering if I'll find a bargain or just leave needing a tetanus booster. So I walked in expecting one thing...and left wondering why I hadn't shopped here years ago. The store was clean, organized, and packed with recognizable name brands at prices that honestly made me do a double take. Every aisle seemed to have another great find, and instead of feeling like I was on an episode of Storage Wars, I actually enjoyed browsing. The employees were genuinely friendly, smiled, and seemed happy to help. That alone sets Ollie's apart from a lot of retailers these days. And I have to give a shout-out to whoever curates the music. Instead of the usual elevator soundtrack that makes you wonder if time has stopped, it actually made shopping enjoyable. Then I found out they have a 30-day return policy. That completely caught me off guard. I honestly can't remember the last bargain or closeout store I visited that confidently said, "If it doesn't work out, bring it back." Great prices are one thing, but standing behind what you sell says a lot about a company. The biggest surprise wasn't how much money I saved--it was how much confidence I had shopping there. Ollie's doesn't feel like a place that's just trying to move leftover inventory. It feels like a company that genuinely wants customers to come back. Needless to say, they earned a new customer. I can already tell this won't be my last trip.

A friend recommended this place and just wanted to check it out and see what they have. This place…read morejust reminds me of another big lots store. The items are a bit cheaper and they also have a rewards program too. But that's pretty much it . The cashier was very nice and friendly too.

I havd got all my buisness clothes and some cadcuals from thid place. I love how they have the…read moreselections of clothes. The material is good, its value to our money we pay. I am petite and I get my size clothes too here and they look classy. They have a good service. If I do not get size they look in their backroom and if its unavailable there, they order it online that would get delivered to me at home. I highly recommend clothes from here.

Store is nice and big so plenty too look at. Also seemed cleaned and up kept which is always…read moreappreciated. They didn't have what we were looking for, but other then that it's a nice store. Would probably be back on another occasion if looking for everyday clothing. Thank you!

I was in desperate need of heavy duty uniform pants. This store was recommended as they carry a…read moregreat selection of quality uniforms. Most of their pants have a reinforced crotch and knee area, to withstand wear and tear. Four-way stretch and lots of pockets. This was my first time shopping at the 511 store but the two ladies at the register were so nice. Every interaction was helpful and attentive which made my experience flawless.

5.11 use to be a great store recently tried to make my usual purchase 42 x 34 was told corporate is…read morechoosing not to supply stores with plus sizes and needs to be ordered through website 1 this is discrimination 2 if I wanted to order and wait and possibly return because didn't try on would order Amazon And stores complain about low sales but choose to discriminate Lost a long time customer found a uniform store that Taylor's my needs 5pants 4xs a year at $80 apair -$1600 revenue for 5.11 Sad they are willing to lose loyal customers