I've been going to Tina's for over 20 years. She is known for being a straight shooter (i.e. extremely direct and sometimes a bit pushy), which I am fine with, however that is not for everyone. I will say that in my last few visits I have encountered Tina's daughter who is the perfect combination of direct and personable. She possesses both the patience and the skill to reach a wider customer base. I recommended Tina's to a close friend who shared that her interaction with Tina was not the best, but Tina's daughter stepped in and was wonderful so she will be a repeat customer. They have a good selection, alterations are done on site and the expertise is not easy to find elsewhere. read more

They have a great gig going there...no returns under any circumstances. Got fitted. Was surprised how much larger my cup size was than what I'd been wearing. The band size--when she said 34 I was surprised because I'd been wearing a 36 for years. Felt ok while standing. Once I wore at home and sat down---painful. Raw when I take them off. MUCH TOO TIGHT! Bands keep folding up. I bought 3. One is worse than the others. Waiting for the extenders which I ordered from eBay! read more

Amazing service, sizing and selection. Took my 90 yr old mother along with me. She purchased 3 bras and a swimming suit! The bra was a great fit but a bit scratchy to my mom and Tina immediately offered to sew on a softer pad on the back hooks. Tina also suggested a custom fit for her swim suit which they did while we waited! I made a purchase of 2 bras and will be returning my new strapless bra from Nordstrom which was sized too small. Thanks Tina for always providing an excellent fit! Christina also was wonderful at making us feel comfortable and welcome. read more

Felt very rushed and that I was annoying my consultant with any question I asked. . Made an appointment and appointment lasted about 20 minutes. I haven't been to the store for about 3 years and they didn't remeasure me and just went off what my last purchase was. The band felt tight and I told my consultant and she said that it was normal. I haven't worn a bra with clasps in a long time so I figured I just wasn't used to the feeling. I wish I had advocated for a larger band size especially since I have gained weight since my last measurement. I tried the bras back on at home and the band was actually painful. They didn't even tell me my size and all of the bras just say 3x on them. The consultant brought me what I originally requested and when I asked her about a different type of style she was rude and said that's not what I had asked for originally. Left with three bras because I had drove 2 hours for this fitting and it's very difficult to find bras that I can actually wear. So frustrated with the experience and that I wasted money and time. The no return/final sale policy is impractical. It's ridiculous to have spent over $200 and for them to not fit. read more

Tina has always done a fabulous job for me in finding the the right bras for my body. Even more so, I was stunned by the care and empathy she showed to my shy daughter and my son's girlfriend in navigating them from bras that were much too small to their appropriate larger cup sizes. She handled it so gently and kindly that I feel for I feel so comfortable in them going to the store and working with her. Tina is exceptionally talented and a real gem. read more

This is the only place to buy foundation garments. If you miss old fashioned attentive customer service, shop at Tina's. Every visit they will say some personal about you which makes me feel like a VIP. They always remember you. Tina has taught her daughter well. She is very knowledgeable. I got in and out with a big smile on my face. read more

I go here all the time for my bras and decided to buy clothing for my trip to cancun and it was all great i also bought some earrings there and they were beautiful i recieved many compliments on my clothes and jewelry. The only thing i would recommend changing would be the fitting room as it wasn't wheelchair accessible so my husband had a very hard time trying to help me try on outfits as it was small and i am half paralyzed other than, that great service and items in store. I will definitely be back for more. -Denise read more

I recently went to Tina's for a custom fit. Met with the bra wizard herself. I was really taken back that after all these years, I was wearing the wrong size. I had been going to Nordstrom throughout the years, to get sized up and then down. Having different results that were just wrong. What a waste of money and time. Tina explained where they got it wrong. Also at how we as women were getting our boobs all wrong too. Not even realizing that different styles of bras, impact what size bra we were. Needless to say, I look and feel so much better after my fitting. Love my new custom fit bras. So well worth it. Go check out Tina's closet. Trust me when I say your girls will thank you. read more

Tina's Closet - Lingerie Near Me - Lisle, Illinois

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Tina, the owner, really understands her business. Certified bra fitter and can pinpoint exactly what you need to ensure your foundations are properly fitting. My sister and I have been coming here for years. Appointment only. read more

I had an appointment for first thing in the morning. They opened late and then took an extra like 15 minutes to start helping me. The person helping us I think was Tina's daughter? She immediately had horrible vibes, really rude and talking down to me about my body. She insisted I was a size 34 which makes no sense since my waist measures 40". At the time I thought maybe this is normal or it will stretch, but now looking back the bras DO NOT FIT. They took the tags off when I bought it so I can't return it for a bigger size so now I have to suck in and pull hard on the straps in order to get it to clasp. Then it's suffocating me when I sit down. I regret listening to her I should've fought for the right size. Then I wanted a minimizer bra since I don't like the look of pointy boobs. She said well you won't like the look of it it'll make you look bigger on the sides. Like please don't fight me and just let me try it.......Then she was telling me I NEED to wear a bra with a wedding dress. I've been to 6 wedding shops, and they all said no you do not wear a bra with a wedding dress. The strapless bra she had me try on FOR the wedding dress, would never work!!! It was so rounded on top and went so high up you would see it over the dress...strange. Just a really bad experience. I wish I stuck up for myself more but she was just talking down to me so much. read more

She is absolutely fabulous. She helps you find the right size and makes your feel extremely comfortable. She answers any questions you have. I have been going to her since the day I brought my wedding dress with me to get fitted and that was in 2012. I will and have bought many bras from this awesome lady. She will always have my business. read more

Love this place and it's life changing! You will never look at bras the same and they fit perfectly!

Tina is the Bra Magician! I am large breasted and she can always find ways to fit me in a comfortable, form flattering bra! You will need to make an appointment to get in to see her right now so remember to do that before u go. Book now... ur " girls@ will thank u! read more

I have been more than uncomforable for so many years. Bras are NOT an easy fix - i.e. strap width versus cup size versus back width, etc. Yep almost have to be a rocket scientist for this. I had taken my daughter there for bra fitting several years ago and she was quite happy. I finally decided I could not sit at my desk pulling at the back of my bra, adjusting shoulder straps, doing the shoulder hunch up to get more comfortable for 2 minutes, only to start it all over again. AND I was fitted by a woman who asked what size I was wearing - this was at Macy's and she was supposedly their fitter - and said to go up a band down a cup...DISASTER AND RETURN. Another fitting by a girl too young to have boobs resulted in buying 44DDD bras that never fit right at all. So long story a little shorter than normal for me :-) I called and went to Tina's closet. I AM SO MAD I DID NOT DO IT SOONER. I had the wrong sizes altogether...was not a 48D or 48DD NOR was I a 44DDD...40G...and the minute I put this on - I WAS IN BRA HEAVEN and more comfortable than in the past 30 years. I wore this for 13 hours yesterday and never once pulled at the back adjusted the straps or did the shoulder boob scrunch up. THANK YOU TINA....for being so nice, so patient AND HELPING ME. old bras have gone the way side...now if these just came in red and blue and brown and purple, I would be happier yet because I really loved having a red bra - made me feel 'PRETTY. SUCH A NICE WOMAN, KNOWS HER STUFF, AND HAS GREAT STUFF. IF you are like so many women and not living comfortably in a garment you wear from wake up until going to bed - PLEASE STOP THE INSANITY AND GO SEE HER. Only regret is that I waited so long considering my daughter was so happy years ago and I should have learned then. read more

Wow...what can I say about these ladies & this store? I've been coming here for years. I'm lucky enough to live in Austin where they have a similar store so my girls are well taken care of, but I love that I can stop at Tina's when I'm in town and get the same service & selection (range of sizes) that I'm used to. This place fits you. And I mean truly fits you. You are going to go home with a bra that fits like second skin and is the correct size. They carry a large (no pun intended) range of sizes, so they're going to put you in what you're supposed to be wearing, not just make up a size so they can sell you something like the V store in the mall. I remember long ago when I shopped at the V store & they measured me 6" larger in the band size just so they had something to fit the girls. Ummmm... no! Based on that alone, I felt like my first perfect fitting bra was too tight because I had been wearing something truly 4-6" too wide around my ribs. Trust me, once you get used to a snug perfect fit, you'll never want anything else. Seriously ladies, if you're well-endowed, do yourself a favor & shop with the true professionals. It's the best money you'll ever spend. Bras, cup-size swimsuits, lingerie, and accessories. It's a great store with employees who really know their stuff. Your boobs will thank you. read more

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If you have to make an appointment for a bra fitting, the appointment should not be rushed. And be able to try on many choices, not just what they want to sell to you. The store also has to change their return policy....shouldn't be final sale m/and no returns on full priced lingerie/bras especially since you really don't know how it is going to fit until you get home & try the bra on again. If tags are still on the garment you should be able to return it if you're not satisfied. Nordstroms & all the other retailers will let you return bras/lingerie as long as tags are still on....... When I was at Tina's Closet for my very first appointment (and was excited for it) the cashier at the store wanted to take the tags off the bras & I stopped her from doing it.... That's how they get you with the no return policy. Shame on them! read more

Fabulous! I had a bramergency and was told this was the spot to visit. I made an appointment which are required for fittings. When I entered the store wearing a mask, my temperature was taken and I was offered hand sanitizer. Tina also had me fill out a form with my contact info and some basic sizing information. With all the precautions I felt safe. I was pretty shocked to hear what she said my size was. I've had other fittings so I just thought I had cheap bras and was going to upgrade. She explained the sizing and fit factor and gave me plenty of bras to try on. I brought a fitted t-shirt to put on over the bra so I could see how that looked. I felt so pampered and wondered why I hadn't checked this place out sooner. While I was there, there was someone who came in desperately needing a strapless bra and she left very happy. That's hard to achieve with a strapless bra! Stop in and get fitted! You won't regret it and you'll help support s local business. Thanks again Tina! read more

Your first visit to Tina will be life-changing, I promise. I went with my girlfriend tonight for our first time, and we learned so much about proper size, proper wear, and care. She's very personable and teaches you so much about bras! I'm forever changed. Do yourself a favor and go get fitted by Tina for a bra. We won't go anywhere else now. read more

Tina was so amazing today. I walked in without an appointment with my daughter who has been very frustrated with her current bras and the inability to find a proper fit at other stores. A friend recommended Tina's store. She was so gracious to us. Our experience with Tina was great. My daughter finally has great quality, expertly fitted bras. Tina is also an amazingly caring human!!! We spoke on many issues, some relating specifically to women's health. She even gave us recommendations and resources outside of the purpose we were in her store for!! Tina, thank you for the book! I can't wait to learn more about your life journey. Thanks for being special and amazing!! Please do make an appointment with Tina. We were very lucky to be helped without one. She truly cares!!! read more

I was recommended to go here to purchase a corset to fit under my strapless bridesmaids dress by my amazing seamstress. After reading all about the bra surgeon I had high expectations. Sadly I think either she was either too busy with the 2 other ladies trying on 6 different bras to care about my business or she just did not care to pay enough attention to me. She picked out a 40DD corset after telling me I'm a G cup and have been wearing the wrong size my whole adult Life. . The cup on this one had no boning or support my boobs look like they were soup in a ladle. One boobs in a shirt. Awful. She said perfect for me just need to tailor it two inches in the waist and sent me off. I thought that tailoring would fix the cups. Not the case. My seamstress ended up having to tailor the cups down to fit me after I paid for this corset and tailoring at Tina's. Super disappointed. The lady at the front who was checking out was rude and short and utterly uninterested. When I called in she said we don't do refunds or exchange in her heavy accent. Super disappointed. As a busty woman I thought I found the cream of the crop. Total Flop. read more

Have been here twice, and highly recommend seeing Tina! She has fitted three women in my family, aged 18 to 60, we are all happy we found her! If you care about how you look and feel, this is the place for you. It can get busy, so I'd advise that you make an appointment with Tina, not just show up. That way you won't have to wait. read more

My wife and I went here and she really loved them. We found them extremely personable, they made my wife feel really good and comfortable from the start. They made great recommendations and even some other places that would be closer to what she was looking for. They were able to help her find what she needed. She did mention the place had a bit more mature cloths than she was looking for on this visit but overall, price, service and supplies were all great. Fantastic little shop to visit. read more

Tina was so disrespectful and unprofessional to my sister, who was looking to get fitted and wanted to purchase new bras for herself. My sister went out of her way to find a babysitter for her two young children, thinking an hour and a half should be enough time. However, she was taken back thirty minutes past her appt time, wasn't helped as Tina was too busy helping her returning customers and then berated my sister in front of everyone. When I tried talking to Tina about this, she hung up on me. This is not the way to treat people. We definitely will NOT be going back, nor would we recommend this store to any of our family or friends. read more

A member of the itty bitty titty committee, I am not. Without going too much into numbers, letters, and sizes, let's just say my cup (quite literally) runneth over. ...but not anymore thanks to Tina's Closet. Because of Tina, I no longer suffer from ill-fitted bra woes like the dreaded 'triple nipple' and that thing where the back of the bra tries to creep up to your neck. Post TC, I definitely feel like I'm in a really tight chest girdle, but my bubbies - they ain't going anywhere they aren't supposed to be. I'd given up on Victoria's Secret years ago. Their bras are all sorts of tacky, ill-fitted, ill-sized, and they don't last at all, which is totally unacceptable for the prices they charge. I started going to Nordstrom and found them to be only slightly better. They do the whole sizing thing but they still really just put you in whatever sort of fits based on the limited selection they carry. If you're and irregular size like me, you'll be SOL stuck buying either too small a cup or a cup size that fits alright but looks like a mix between a bra your grandma would wear and a medical bandage looking bra from the hospital. I'd read mixed reviews about Tina's, and in particular the way the customer is spoken to. I was nervous to go in, but have to admit I found it pretty hilarious hearing stories about other people. Especially when my friend went in for her fitting and was poked in the parts of her boobs that were "oozing" (legit, that's the word they used) out of her bra. I'm sure it sucked to hear that, but it wasn't that far off from the truth. When I went in I wasn't expecting to have to wait. I figured I'd pick a few bras, try them on, be disappointed and leave but that's not how it actually went down. The first thing I noticed about the place was the smell. It wasn't what you'd expect a lingerie place to smell like. It smelled like heavy meat seasonings. I'm talking the spiciest steak you've ever tasted kind of smell - which was def off-putting at first but then I just got used to it. Once you get past the smell, you need to head to the counter and fill out a rather long form about what you're looking for, what size you think you are, how much you're looking to spend and sign a waiver that says you're either going to buy a bra or pay $25 for the fitting. This is where I almost walked out. I didn't and still don't like the idea of having to pay if you're not going to buy something, but I was desperate for a strapless bra and at the very least, I had a bachelorette I needed to buy for so I could get her a silk cami set or something and call it a day without paying any extra fee. After I filled out the form I ended up having to wait for something like 30-minutes and chit-chat with all the young girls who work the front of the store which I wasn't expecting to have to do. The girls were all very nice, I was just in a very stressful part of my day and would have preferred to sit alone in my hot car until it was my turn to be fitted. I was also hoping that looking around the store would take up more of my time but the selection of bras and swimwear they have out in the public area are pretty matronly and seemed to meant more for plus-sized patrons. They also had a weird case with some knick-knacks and dusty kids toys for sale that I think really took away from the vibe an undergarment store should be going for, but it's not my store and maybe it's a shrine to something important, I don't know. Just really didn't seem to belong. When I finally went in back, Tina wasted no time with the measuring tape and got me fitted the proper way for a bra. I went to school for garment making and took an entire semester on the proper bra measurements and this is the ONLY place I've ever been to who follows the correct procedure and sizing charts. Once Tina had my measurement she left and came back with 7 different bra options for me, the first of which being the dreaded strapless. I've never had a strapless bra that stayed up under the pressure of my boobs before, so this was a nice change of pace and I ended buying both strapless options she brought me. There were 5 other regular bra options that fit like a very snug glove. The back of the bras are TIGHT, but that keeps them on your body and not moving halfway up your back, which is priceless in my mind. Speaking of prices, I was pretty nervous given that none of the bras had prices on them and I actually ended up saying 'yes' to all 7 of them, but the total for all 7 bras was something like $350 and they had more color options in back so I didn't have to buy anything an ugly pink. Just know that there are no returns under any circumstances and they cut the tags off at the register - so be sure in the fitting room! I think all their bras range from $35-$99, but mine fell somewhere around the $45 mark, which is better than Victoria's Secret as far as pricing and def as far as quality. Boobies rejoice + I'll be a customer for life! read more

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I have desperately been in need of good foundational garments for some time. Ladies, you know what I'm talking about: you know you're wearing the wrong size bra but you don't know what to do about it. I'd also had two people tell me that this was the place to go in the area for bras and bra fittings. So I finally did, and I couldn't have been happier with the experience. With the energy of a 12-year-old and a no-nonsense attitude, Tina's running every aspect of this show. You get there and grab a number from the deli-counter-style ticker (if you're a first-timer you also fill out a form about your bra issues and size etc); on a Wednesday afternoon my number came up nearly immediately. Tina herself is there to serve you personally (she said she has two other fitters sometimes but she always personally checks their work); clearly she's detail-oriented, takes pride in what she does and doesn't like having her name on something unless she can oversee that all the details are right. She certainly got them right for me. After a measurement and my telling her what problems I always have with bras, she explained why (I was wearing too big of a band size but too small of a cup size). She then rushed off to bring in a bunch to try on. I was a little leery since they were all BEIGE, but when I asked her if she had any with color (or black) she was able to readily accomodate. If you're not someone who can handle having people in the dressing room with you, you are not going to dig this experience. Tina will come in to check the fit, adjust straps for you, comment on shape etc. To me this is what she is there for, since she knows her stock and she knows bras! Yet I know some people are bashful or prudish, so here's fair warning for you. After deciding on the bra I was going to go with, I perused the stock on the floor; there were bathing suits and coverups (I didn't look at the swimsuits very thoroughly, but the coverups seemed pretty pricey), some formal wear, sports bras and lingerie. I'm not sure from whence Tina was spiriting all the bras that she was bringing back to the dressing room, because unless I missed it totally I didn't really see any regular bras on the sales floor; it might have been nice to browse the stock for color choice etc. Overall, this was a great bra shopping experience and I will definitely return. No matter what you wear, make sure you start out in Tina's Closet. read more

Got my first Tina's Closet bra today, and loving it! Went in with a friend to pick up a donation of 501 bras brand new Tina gave to Support1000, a non-profit organization that delivers dignity by taking donations of new and gently used bras and delivers them to organizations that serve underprivileged women and families, including homeless shelters and battered womens' shelters. So, already I was impressed that this store would be so generous! After picking up the donation and loading it into our director's car, I decided to go back and get a fitting. I've had fittings before at bridal stores, Victoria's Secret and a company that does home parties for bras. So I'm used to the poking and prodding. But most chain stores have their own sizing that isn't true for all brands. Last year at the home party was the first time I ever got a properly fitting bra. But I paid about $100 each bra with the home party, and after a year, they're stretched out (which is normal) and no longer fitting properly. I also gained weight since my last fitting. When you're being fitted, you can't be shy. You want the brutal honest truth, but you also need to be completely up front, open and honest about your own issues, including medical conditions and what you do and don't like. Your bra should feel tight if you don't want to sag. And I learned I've been wearing my band too high, which is why the shoulder straps constantly fall down (in addition to having tiny shoulders). A proper bra may feel uncomfortable at first if you're used to wearing one that's too loose. But you get used to it (I hated the ones I got last year at the party, but loved how I looked in them, until I got used to the feel). But a proper bra will keep you perky, reduce back pain and improve your posture. Tina definitely knows what she's doing. 2 quick measurements with the tape, and she knew I was wearing a cup size too small and a band size too big. I wasn't a fan of the first bra she gave me, just wasn't the shape I was looking for. I told her what I didn't like (don't be shy!) What I didn't know (and Tina told me matter of factly) was that I wanted a t-shirt bra that would also be a cleavage bra. She brought me another, and it was perfect! I threw my shirt back on and went out front to show my friend. Tina took 10years off my rack with just the right bra! The best part is that I can bend over to pick something off the floor without the girls falling out! She found me one in black and I wore it home. While I was being fitted, Tina also had one of her employees take in the band on my old bra (only a had it a year, but that is old in the life of a bra). She saved me a lot of money by "recycling" a bra that had perfectly good cups and just a worn out band! While in line, I overheard another customer mention that she's been going there for 23years! If that customer loyalty doesn't speak to the wonderfulness that is Tina's Closet...! I also asked about mastectomy bras and prostheses, and was very happy to learn that she does carry them! My mother is a breast cancer survivor, and it is very hard for her to find good bras and prostheses at reasonable prices. Turns out Tina loves helping others. In addition to the Support1000 donation, she also does clothing drives for homeless shelters, helps local nuns, and is collecting pop tabs from aluminum cans to send to an organization in Honduras. The Honduran women make purses out of these pop tabs to be able to earn a living. Love it! Tina has a new customer for life! And I'll be bringing my mom in soon, too. read more

Tina's Closet - Tina's Closet donating to Support1000 - Lingerie Near Me - Lisle, Illinois

I went here for a bra fitting a few years ago. Tina told me I was a band size 34 (I have NEVER been a 34 IN MY LIFE, even when I was 100 pounds thinner!!). I was a bit dubious, but I figured she was the expert, so I'd give it a go. I bought a $75, nonrefundable bra that was so small it was uncomfortable to wear. I was also told this bra was made out of unique, special material designed by some small shop out in California. BS. It was just a spandex/Lycra sort of material, and I later found an almost identical bra (in a size that actually fit me) at Aerie for $25. Would not recommend Tina's Closet read more

Tina's closet is he place to go for a proper bra fitting. Included when you purchase a bra are proper alterations if needs. Often, they are done while you wait. While the bras are more expensive than department store brands, they fit properly and last longer. I am a very large chested woman that does not fit into main stream sizes. Tina's provides a unique personal service thy you cannot find anywhere else. read more

This morning, there were five women in this small shop, including two employees, and nobody was wearing a mask. When I realized this, I left. I refuse to support businesses who do not follow public health requirements. read more

My first experience two years ago was a good one. My experience recently was OK. I chalked it up to me being an established customer and then not feeling the need to be as thorough. I explained my first experience to a loved one and encouraged them to get fitted etc. Their experience was awful. I called Tina and left a message explaining what had happened. Later that night I received texts basically arguing with me about my loved one's experience. Honestly I was given excuses and not once was I given a genuine apology or openness to hear her experience. I am extremely disappointed with the customer service. read more

I bought a pretty pricey bra there (for me) maybe a month ago. It was a great experience and Tina was wonderful and the bra fit and THEN -- the bra started giving me "back-scratchiness" trouble. I called the shop and they fit me in almost immediately, and then -- ta daaa -- they fixed it right there, on-the-spot! GREAT products, GREAT client service. I really love this place!! read more

This was my first and last time in this store. For someone who boasts about the number of bas they carry she only had one for me. She rushed through my appointment snapping at me when I would request a different bra. Then she only checked on me once and left me. All she kept talking about was how she had to get out of there quickly. If you were so pressed for time, why did you make the appointment for the time you did? read more

Waste of time. Measured way too tight. Refused to go up a waistband, even though it was WAY too tight. There was no way the measurement was correct. When we tried to say it was not the right size, we felt bullied and put down. Left without buying anything, but it was just ridiculous. read more

The bras are pricey and you can find the same ones at Kohl's. The owner rubbed me the wrong way when she stated that if I had come in sooner I wouldn't have such saggy breasts, that she's 50 something and her breasts are great because she wear correct fitting bras. Top it off with the fact that she put me in a bra that I couldn't breathe in and that caused red marks to form under, I don't like this place. I spent $150 on a swimsuit that falls off of my shoudlers because I am insecure and was talked into it - its something a granny would wear. Beware here ladies, seriously. Victoria's Secret is no better, educate yourselves with a tape measure and hit Kohl's, you'll save more than just cash. read more

When I walked in I was impressed with the different clothing the store had to offer and the wide range of sizes that were available. After filling out the questionnaire and waiting a few minutes I finally made it into the fitting room, was sized, and was brought several bras. I felt crushed that there weren't many options in my size that weren't nude but we finally found one that kind of worked. The issue with it was that it had some sort of line through the bra while wearing that made the bottom half of my boobs look somewhat flat and dented. After playing with it we found out that if we were to stitch it in a certain spot it made it look better. Well, I left the store feeling hopeful and even called back to see if they could order more bras like that in different colors since the nude one was the only one they had in stock (was told they could but it would take a long time to receive it). So to Amazon I went and ordered two of the same bras but in pretty colors. When those arrived I immediately put them on and noticed they didn't have that weird issue like the one in the store had. I called the store and mentioned it, so they told me to bring the new bras in and they'd see what was going on. Once there Tina immediately looked at me in the new bra and loudly said that it was too small--even though it was the same exact bra in the same size I purchased from the store. I tried to show her that the one I purchased from her was not giving me the smooth look like the others did, perhaps the first one was defective? After several minutes of back and forth between the bras she finally snatched the original bra from the fitting room and said she just couldn't see what the problem was (yet she saw it the first time I was there) and that she couldn't help me. I felt like I was doing the walk of shame back to the counter--she had agreed to give me a refund, which is why I gave this place two stars instead of one. I couldn't believe how different I felt leaving the store this time. Based off of my experience there the second time I definitely won't be returning. No customer should leave a store feeling like they're the bad guy simply for speaking up when they weren't satisfied with a product. read more

A million stars for Tina's closet. Oh, I can't give a million? I guess five will do, then. Without divulging actual numbers, I am bustier than average, but not so busty that I can't walk out of a mainstream lingerie store with a few bras. I'm also not plus size. So when it was time to find a basic corset in my size for my wedding, I was pretty shocked by the lack of options at several local malls. Luckily, the lady at Macy's suggested I try Tina's Closet, and God bless her, because this place ROCKED. Both Tina and the woman helping me were so nice and helpful. After trying on several options (yay options!), I ended up with a beautiful (and supportive) ivory lace corset, matching panties, stockings, a Spanx-like foundation garment, and a strapless bra. Altogether, it added up to about $235, with the corset being the most expensive item. This is more than I typically spend on lingerie at one time, but holy hell, was it worth it. (And my husband enthusiastically agrees.) read more

4.5 - because while I understand the reasons behind some things, that doesn't negate other customers feelings or experiences. Yes, it's long, but I cover my experiences, as well as positive and negative experiences others had, and I beg anyone considering going, or who had a bad experience to read my review. Also, feedback for Tina, while I know you're passionate, I think replies to people with issues can come across as excessively long. For the 25 dollar fitting fee, I'd say, "customers choose to come here for our fitting expertise that is lacking in most chain stores, and there is a fitting fee, but it is waived with purchase. In bra fitting, as in many things, you get what you pay for, which is why we are happy to waive the fee with purchase." I don't see it as an extra charge if I don't buy, but a waived service fee if I do, and I think it would give you all more credit to frame it that way. My history: My friend recommended them to me when I was a 32GG and I only got bigger. I was always told about the no refunds policy, and am ok with it because I like knowing it's not a returned bra. My review: Yes, individuals who write about negative experiences are right, in that Tina has a very strong personality. This is not a judgement, just who she is. I've been there numerous times over a number of years. Her strong personality may be why some felt bullied, though I believe she only ever wants to help. I believe that she is honest and direct, with good intentions. I have seen evidence myself of where I felt "pushed", but it wasn't about bras, but when I mentioned eventually wanting a reduction, and was told it was probably a hormone imbalance and she knew this great cream that can work wonders. I politely said something like "No thanks", she again said I should really consider it. I knew she was genuinely trying to be helpful, so rather than explain why, no, I simply said I'd think about it and that was the end of it. However, there are some people who don't do well with those who are direct. I empathize with the reviewer who was insecure asking about something for her wedding night and being told it's for him. I'm sorry you felt that way. I think that's one of the reasons they have the form, so if you're insecure, you can write it down so they know. But if you don't tell them, someone who is direct won't know you need them to use a different approach. It's why I liked the form. If you're a customer who will need a less direct approach, TELL THEM, or they won't know they need to accommodate you. Pushy in terms of bras. Yes, my first time there, I experienced the "this is tight........ I don't like it." But she's right. Bras should sit over the muscle, not where most of us are used to, and that the bra should receive the majority of the support from the band, not the straps (I'd always relied more on the straps). Poorly trained employees at chain stores put women in wrong bras their whole life, and so yes, the right bra will feel wrong. HOWEVER, there is a different between "this feels weird/too tight" and "I feel like I can't breathe!" You know your body and how it feels. It's supposed to be tight, but not so tight it hurts! If it does, say something, and don't buy it! Yes, my bras have stretched, and that's why there are three hooks, to accommodate the stretch. So in response to one person, yes, Tina does know more about how a bra is supposed to fit than most women, but only the customer knows if it's ridiculously uncomfortable, painful, or if it isn't something they feel comfortable in. As a larger size, sometimes that means fewer options. That's not Tina's fault, but the manufacturers. And yes, it happened to me too. So if you feel pressured about something that you KNOW is wrong, speak up. They don't know if you don't say something, and if they dont listen, don't buy the bra. Tight, yes. Circulation impeding, no. Maybe that means wearing a bra for 5 min in the waiting room to see if it's just because it's different (it's what I did, and how I knew to tell her). Price: I'd been buying my specialty bras online from the DD+ retailers, and Tina charges EXACTLY the same price, MSRP. While those sites may have sales, (and I don't know if Tina's does), I can try it on in the store and know it fits when I leave, and I feel the bra club is a sale of sorts. I also find her bra alteration fees to be incredibly reasonable. Me now: I had breast reduction surgery June 4th, and so happy, and just cleared for underwires in a D/DD range. Where am I going to get officially fitted and buy my first new bras? Tina's closet. Because I know she'll fit me right, she carries the quality brands I love, including, last I checked, the ones sold at the department stores. read more

I went here with my mother who had come from Arkansas for a visit. I have seriously never been treated so rudely in any store!!!! I'm shocked that every great reviewer thinks its OK to be humiliated to find a great fitting bra! We were ignored 90% of the time and treated rudely the other 10. I'm surprised my mother and the other ladies in the fitting room put up with this woman belittling them. Really, my mother found the size Tina selected too tight and we went to Kohl's and paid half the price for a great fitting bra without being humiliated. Again... why are women putting up with the humiliation!!!! Hated it and will never ever return!!! read more

My ta-ta's had been badly ignored by me for awhile. I forgot that they were important to me. That I should spend time and money on them. Without getting the boob job. I overhear some rambling's by my rather large breasted friend one day. Speaking words of an amazing bra shop that is literally minutes from my home. I turn my ears towards her and get the scoop. She has the largest chest I've ever seen so I listen. I figure she knows what's up. So, on a Thursday afternoon I wander in there, am given a number, and am asked to fill out a sheet -which basically asks about your bra woes. Minutes later I am whisked away into a fitting room and with two quick swipes of a measuring tape... voila handed a bra. Tina comes in and with one glance, says oops you are one size smaller. (She gave me the bra she was supposed to give to the girl next to me)... Hands me 5 bras. They all fit like magic. Or so I think. She comes in again. Seems mildly surprised that I am a 31 around, and will need my bra's taken in. But that is only $3.85 each, so not so bad. Bra's were cheaper than the ones I buy at Victoria's Secret, and almost all were prettier too. All sales are final. So know what you want. I bought 7 brand new snappy looking bras to make my ta-ta's smile. Perhaps that boob job will never happen with my awesome looking rack o' delight now. read more

If it's your first time shopping, make an appointment - I am so glad I called ahead an asked because they get busy! I went for a backless bra needed for a bridesmaid dress, I didn't have a clear idea what my size was because I am currently nursing, Tina was able to size me and find a bra for the dress instantaneously! I was so relieved!! She also told me they sell nursing bras too, so I tried one on and got a couple too!! Definitely super high quality undergarments at a reasonable price and plenty of variety for women of all shapes and sizes. I've already recommended Tina's to several family members and friends. read more