Very disappointed with the quality of the bouquet I received from 1-800-Flowers, especially considering I paid around $172 for this arrangement. The flowers started wilting and drying out almost immediately, and these photos were taken basically the following day after delivery. Several roses were already browning and curling, some flowers looked dead, and the bouquet overall looked old and poorly prepared. For the price charged, I expected fresh, high-quality flowers that would last more than one day. Unfortunately, this arrangement looked like it had already been sitting around for days before delivery. I was out of town and unable to post the review immediately, but I wanted to share my experience because this was extremely disappointing and not worth the money. I expected much better quality and freshness from a company with such a well-known name. read more

See all

Sent a bouquet to family for her birthday and they delivered in more ways than one. It was going out of state and even though I didn't have complete info I.E an apartment number the delivery guy took it upon himself to find out where they went so it could be hand delivered! What customer service!! I always use 1800 flowers. The flowers have always been fresh. And the cost is affordable! They always send awesome promo codes as well! Until I open my own flower shop I'll always use 1800 flowers. read more

I was really upset because I paid for flowers, a bear, and a card to be delivered. Only the flowers and the card came. The first time I called customer service, I was left on hold until I had to hang up. Then I couldn't get through...But I tried one last time a week later. The customer service representative did a great job. They redelivered, not just the bear, but the full order! read more

Never got our flowers. Was supposed to be sent to a funeral. Just save yourself the time & money & look elsewhere

I want to make it ABUNDANTLY CLEAR, there will be NO 'Next Time'. I paid +$100 on a birthday bouquet. The confirmation of delivery arrived and I thought- "Great!". Days went by and after my friend never brought it up, I finally asked if he received it, to which he said "no." I then went online to cross reference the confirmation, chatted with an agent online and this is where things got shady. The agent refused to explain why the order was missed on the day of his birthday. The only response I kept getting was "a new order has been placed and will arrive at no additional charge". After my question kept getting dodged by the agent, I called in. At this point, a different agent explained to me that the product I paid all that money for was not able to be fulfilled... you think I'd like to know that before I spent all that money? ... Glad I called because the agent online was dishonest about the replacement order. The agent on the phone then offers me several products UNDER VALUE to replace the original order. WASTE of time, ruined my schedule for the day and WASTE OF MONEY. Do NOT use their services. Had I not been proactive, I would have spent it on absolutely nothing. They're scammers. "$20 off my next order"- puh-leeeze read more

1-800-Flowers - Coupon - Florists Near Me - Las Vegas, Nevada

If I could give them negative stars I would! Quality is far from what I paid!!! Worst decision I made for mom Mother's Day!! I will NEVER buy from this company again!!!! When I contacted them about my complaint they basically said oh well. Then said they would refund me but never did. I tried dispute but that didn't work.. don't buy from this company.. call a local flower shop where you want to get flowers from and you'll save money and get a much more beautiful bouquet for your moneys worth!! read more

1-800-Flowers - What was recieved. - Florists Near Me - Las Vegas, Nevada

See all

I placed an order on 7/28/25 for an XL bouquet of flowers for my mom's bday on 7/31/25. They were to be delivered to her work. On the day of, I messaged asking for them to please deliver before 4PM as that was when she gets off work. They said they reached out to the florist, but received no response. Reached out again at 3PM and still nothing. The flowers were delivered as my mom was walking out of the building which was ridiculous considering I ordered three days in advance!! What's more? They looked absolutely nothing like the photo and were incredibly small for an "XL Bouquet". I reached to customer service to express my frustration. Initially they offered a redelivery at no cost, to which I responded I just wanted a refund. So then they said they could only offer me a 50% refund with a $15 pass for my next order. Seriously??? You can't fully refund me but you can send a WHOLE OTHER ORDER OF FLOWERS FOR FREE??? That is literally the same value as a full refund. Not to mention, the order was late in the first place! Just absolutely unreal. The dissatisfaction is well beyond what I ever thought I could experience with a business. I will absolutely never order from this place again and I suggest you don't either. read more

1-800-Flowers - What I ordered - Florists Near Me - Las Vegas, Nevada

See all

I ordered flowers for my anniversary for same-day delivery, I paid the same-day delivery fee and ordered around 5:30am while at work the day of (my bad for thinking that they would actually deliver same day). 5:30PM rolls around and I receive an email saying that they made an attempt for delivery but were unsuccessful. Well, it was our anniversary so we went out to dinner. When I called to see why it was unsuccessful, they stated that it was because they weren't provided a gate code. 5:30PM, when everyone is getting home from work.... And no one pulled up and opened the gate? Not only did they not wait at all, they didn't attempt to contact me or my wife. When I asked the representative why I wasn't contacted, she stated that they attempted to contact the recipient. My wife received no calls at all, so it was a poor "attempt" in delivering. I called again the next day to make sure that I didn't need to be home for the delivery (so they don't have another excuse not to deliver) and they gave me a $20 refund as a courtesy. The flowers finally get delivered, and they do not look like the photo of the flowers I ordered, which seems to be a trend according to these reviews. This will be my last time ordering from them. read more

1-800-Flowers - Florists Near Me - Las Vegas, Nevada

See all

1-800-flowers--don't order from them! They are scammers! I ordered chocolate covered strawberries and they were melted! After contacting them for their 84.22 charge they did nothing! I even sent a picture and still nothing! I won't ever order from them again! read more

1-800-Flowers - Florists Near Me - Las Vegas, Nevada

I made an order for Valentines day and it was NEVER delivered. The status of my order showed as "Delivered", but my girlfriend never received it. I will never use 800 flowers service again!!! Ordering from a local store directly is the best option, as you will get better selections , better prices and on time deliver. read more

Very upset about the service and delivery of flower quality.. embarrassed arrangement flower for the amount of dollar that i paid for. read more

1-800-Flowers - Florists Near Me - Las Vegas, Nevada

See all

Flowers were in terrible condition. And since when are they delivered in a box and not assembled in the vase? I paid $145 for this garbage and some chocolate covered cherries. Never again. At least the wife is happy. read more

See all

Flowers ordered 5 days before a wake in IL. A receipt stated flowers were delivered 2pm the day of the wake, which was a TOTAL LIE because a family member went to the funeral and the flowers were delivered while they were disassembling the funeral and casket had been removed. 4 families had paid $60 each! I will never send flowers again. read more

The third time I have received an embarrassing arrangement from #1800flowers. I realize they have a tough time controlling local distributors but this has happened in different cities. Never to be used again... read more

1-800-Flowers - Failed attempt at arranging flowers from #1800flowers... - Florists Near Me - Las Vegas, Nevada

Update: The local store called me to apologize for my poor experience the next day. The new fruit bouquet arrived in great shape in a cold bag with an extra box of strawberries. I appreciated the effort to correct the situation, though it was disappointing to receive such a poor quality item the first time. Original review: My inlaws sent a fruit bouquet to my mom. It showed up late in the day hot, chocolate melted, and looking like it has been tossed around. Zero stars. I'll call the company tomorrow and see what they say. read more

See all

Horrible looking flowers. Very upsetting to pay so much for such a terribly done job.

This doesn't even deserve a star at all. WHERE ARE MY FLOWERS? It was supposed to be for a family funeral, and it never came to the service. It was incredibly disappointing to hear. They notified us that it was out of stock an hour after the funeral service. We ordered 4 days prior. At the very least, they could've told us the night before, so we could find alternative options. Instead, we came to the funeral empty handed. This is OUTRAGEOUS. What is the purpose of a flower shop if they don't have flowers??? They had 4 days, and they couldn't fulfill their sole purpose. The customer service fully refunded us except for a dollar, which was incredibly petty? In the end, I paid 1 dollar for their incompetence. Also, they offered to redeliver to the house, which was completely inappropriate for funerals. I wish I could've honored the life of my family member, but 1-800-FLOWERS took that away from me. I am already grieving for them, and this has made things worse. NEVER TRUST 1-800-FLOWERS. We will NEVER come back, and I hope this review prevent future customers from purchasing from this company. I implore you to seek other more reliable local businesses. This was inexcusable. read more

I have had many problems with 1 800 flowers over the years. I just had my best experience now. The order came on time with everything perfect plus many notifications along the way. must be new management!! Bravo read more

I ordered flowers for same day delivery to my wife, a teacher at an elementary school. The driver called her number and she didn't answer, because she was teaching in class. Instead of dropping them off at the office (which was still open at the time), he didn't deliver them. Next time I'll order from a local florist who knows what they are doing. read more

I wish I didn't HAVE to select a star if it's definitely not deserved. Hubby ordered flowers for the first time for my birthday this past Friday. It was supposed to be delivered at a certain time to my work. It was delivered literally as I was clocking out getting ready to leave for the night. But that wasn't the issue. Not knowing what kind of flowers he ordered I took a picture and sent it to him saying thank you. When he received the picture I sent he was livid. He said that is not what I ordered. I told him I was still grateful and that appreciated him for surprising me. But he wasn't having it. He told me that's not what I paid for. Then he sent me the screenshot of what he actually ordered. A loud "WOW" came out of my mouth! I was thrown back! It was definitely not what he ordered. He called to complain and they said that they'll send the right one the next day and give him 50% of his money back. So today (Saturday) they delivered another one. Which looks like the first set just not as dead. By this point he wanted to throw them out the door. He spent over $120! We could have gotten better ones for cheaper at the grocery store. He called them again and now demanded his full money back. Please don't waste your money and take the advise of the rest of the reviews. read more

1-800-Flowers - This is what he ordered - Florists Near Me - Las Vegas, Nevada

See all

I bought get well flowers and they look nothing like the photo showed. I am extremely disappointed and won't be using their service again. read more

1-800-Flowers - Florists Near Me - Las Vegas, Nevada

Worst Service ever. This is my 3rd attempt at ordering over a 2 year period. 3 orders and not once did they send what I ordered. Each time after they got my money they say they have to send a replacement. Each time even the replacement ( far less quality than what I ordered) didn't arrive on the date promised. Even when I canceled the order when they notified me they couldn't deliver on time it took several days to get a refund. Supposedly they use local florists but I live in Las Vegas and they sent my last order from Carlsberg California ! So there is no value because what did arrive was damaged and withered. Never fooling me with a promise of a discount. DON'T BUY OR YOU WILL REGRET IT ! read more

See all

Just got flowers delivered yesterday before valentines so it wasn't going to be a rush from one 800 flowers and I put them in the face with the stuff they give you to put in water got up this morning and there are dead worst flowers ever do not order from this place this is the second time we've tried them and their flowers are delivered by FedEx so they're old and they probably been refrigerated for too long and you can't get a hold of anybody on the phone because they probably have too many people complaining about the dead flowers I give this place a -000 I wouldn't even get it one star but I had to give it something so this is a negative one star read more

1-800-Flowers - These are the flowers that came last night dead dead flowers do not order from this place - Florists Near Me - Las Vegas, Nevada

An aggravation beyond compare with ZERO result!! Do NOT waste any of your time or money with this ABOMINATION of a farce of a fraudulent florist company! You'd be better off growing your own flowers & walking them to their destination as you're guaranteed to get a better end result that way with far less stress and anxiety!! These people SUCK, have NO accountability, are full of excuses and lies and have a dismissive reason for everything they fail to follow through on!! They deserve a NEGATIVE ZERO rating & should be banned as a company by the BBB for fraud!!! read more

They don't even deserve one star. It looks like they threw the arrangement together in less than 5 minutes. It was supposed to be full of flowers. Instead, it looks like they put in what few flowers the had left over then threw a ribbon on it. I definitely did not get what I paid for. It looks terrible! read more

1-800-Flowers - This is what I ordered - Florists Near Me - Las Vegas, Nevada

See all

For Mother's Day this year I picked a beautiful bouquet for my 82 year old mom. The flowers before tax, delivery fee, etc. were $80. After all the other fee's the price came to $105. I wish I could attach the pictures I have. The bouquet was called Mother's Embrace. It is a collection of pastel pink flowers with a pink vase. The first arrangement that came had 3 pink carnations. The rest were daisy's. I called the company and they said they would send the correct arrangement. Today when we got the mail, flowers were left on the doorstep in 90 degree heat for God knows how long. They never rang the bell or knocked on the door. Again they did not send the correct flowers. Look up what is in the arrangement. There are roses, stargazer lilies, snapdragons, daisy's and Peruvian Lilies. I could have done better at the grocery store. My only regret is not being able to put the pictures in this review. I was given back half of my money. Where I realize that sometimes flowers are substituted but not 80% of the bouquet. The representative said that a picture was attached to the information she had. She could see what was delivered. She even said, that is not what you ordered. I will NEVER use 1800flowers again. I asked for my money back and was willing to return both bouquets but I was told I could only receive half. I understand that it was all she was permitted to do. I do plan on putting this review out there on lots of social media and Yelp. If someone else can be spared then I will be happy. I was also told that there is only one florist in my town that has the 1800Flowers contract. They are located at 3990 South Eastern Avenue Las Vegas, NV 89119. The sign on the internet says 1800Flowers. It's not like they don't know what is supposed to be in the arrangement. They left the delivery tag on my porch when they left the flowers. read more

See all

Don't waste your money or time ordering from this site. I ordered the large bouquet, instead I got something that didn't come close to what was pictured. On top of that being wrong I also ordered a box of chocolates with a birthday card that was not delivered at the same time of the delivery of the bouquet. I don't recommend ordering from them. read more

1-800-Flowers - Instead I got less than half of what was pictured - Florists Near Me - Las Vegas, Nevada

See all

Let the pictures and the 90.00 price tag speak for itself. Worst company ever currently filing complaint with BBB. They offered 50% back and wanted to call my wife who just had surgery. Big joke. read more

1-800-Flowers - What I ordered - Florists Near Me - Las Vegas, Nevada

See all

My daughter ordered Mother's Day flowers that were never delivered. She called 5 times and was given false information every time. This has been going on since Friday 5/12/2023. Called again this afternoon and told they were delivered. Well we know that's not true Will never use again. Don't recommend ever using this POS company. Will post on fb and all other links. read more

Small businesses make strawberries look really nice but I just tried this site for the first time. For the price the flowers could've been better. $100 something for flowers and strawberries that look rushed. I should have read the reviews before ordering from here read more

1-800-Flowers - Florists Near Me - Las Vegas, Nevada

Too expensive I never received what I paid for. I have videos of what was delivered versus why I paid for. It's not worth it try to go to the local grocery store and buy them yourself if possible that is your best bet read more

1800 flowers and fruitbouquets.com are terrible to deal with. They double charged my credit card and are playing a game about refunding the frauduleunt 2nd charge. Highly discourage using them. read more

God Aweful, got flowers for valentines they were already wilted and gross, by the next day all were dead not worth the money at all! read more

1-800-Flowers - wilted ugly floral bouquet - Florists Near Me - Las Vegas, Nevada

I am convinced this whole company is a scam. They will take your money and claim the order was delivered -- and it actually wasn't. Spoke to a series of customer service reps. One abruptly ended the chat after I asked for a refund. "Give me a minute to check" turned into 40 minutes of checking only God knows what! Don't use. Find a local florist and purchase directly from them! read more

Never again. The flowers was never delivered on time, was delivered next day after my wife birthday. What a bunch of a$#$%$#s! read more

One star is too many. My son ordered flowers for my wife last week. They were supposed to be delivered on 5/10/2024, 2 days before Mothers Day. They were never received. We have ring cameras (3) with different angles of front door that show no delivery was made. It does show 2 deliveries from 1-800-flowers from our other two sons. Flowers to go says they were delivered and there will be no refund. That is okay because the credit card company will give a refund and at the same time will have access to our videos that will show that Floweres to go DID NOT DELIVER. read more

1 star in my opinion is 5 stars too many for these fools. Ordered flowers for a birthday and never was delivered but said they were. Called their horrible customer service number today and after being disconnected twice I was promised that flowers would be delivered today. Well, delivered they were!! ALL DEAD!!!! By far, the very worst customer service I've ever experienced!! PLEASE!!!! DO NOT EVER BUY FLOWERS FROM THESE FOOLS!!!! read more

I ordered flowers and strawberries to send to my mother for Easter. I paid extra to have it delivered on Saturday before Easter, yet it wasn't delivered. I contacted customer service through the chat and was told that I need to be patient by the representative. When a company doesn't deliver an order, doesn't contact me to tell me the order wasn't delivered then forces me to call them and tell them that they screwed up, why am I told to be patient by your customer service representative? The person's name was Siyabonga and was a horrible representative for your company. The customer service for this company is horrible and I will not be using the service again. I will only contact local florists from now on. read more

Husband ordered me flowers for Friday delivery to my work to cheer me up after a rough week. They didn't show up until well after 6:30 pm after the office was closed and they sent an email to him that the flowers were delivered (they were not) He called them to complain that I never received the flowers even though they say delivered. They apologized offered to deliver on Monday instead and assured him they would be there delivered Monday. Once again, they didn't show. This time they didn't bother to come at all. He called and they claimed they will issue a refund. What a terribly ran company. read more

HORRIFIED!!!! Flowers were received DAMAGED and looked NOTHING like the photo!!! I paid for lilies and roses, and my mom received carnations and weird berries!!?! UTTERLY MORTIFIED! read more

1-800-Flowers - Florists Near Me - Las Vegas, Nevada

See all