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    1-800-Flowers

    1.3 (117 reviews)
    Closed 9:00 am - 5:00 pm

    Services - 1-800-Flowers

    Floral design and installation

    1-800-Flowers Photos

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    Kylan B.

    I want to make it ABUNDANTLY CLEAR, there will be NO 'Next Time'. I paid +$100 on a birthday bouquet. The confirmation of delivery arrived and I thought- "Great!". Days went by and after my friend never brought it up, I finally asked if he received it, to which he said "no." I then went online to cross reference the confirmation, chatted with an agent online and this is where things got shady. The agent refused to explain why the order was missed on the day of his birthday. The only response I kept getting was "a new order has been placed and will arrive at no additional charge". After my question kept getting dodged by the agent, I called in. At this point, a different agent explained to me that the product I paid all that money for was not able to be fulfilled... you think I'd like to know that before I spent all that money? ... Glad I called because the agent online was dishonest about the replacement order. The agent on the phone then offers me several products UNDER VALUE to replace the original order. WASTE of time, ruined my schedule for the day and WASTE OF MONEY. Do NOT use their services. Had I not been proactive, I would have spent it on absolutely nothing. They're scammers. "$20 off my next order"- puh-leeeze

    What was recieved.
    Kelsey D.

    If I could give them negative stars I would! Quality is far from what I paid!!! Worst decision I made for mom Mother's Day!! I will NEVER buy from this company again!!!! When I contacted them about my complaint they basically said oh well. Then said they would refund me but never did. I tried dispute but that didn't work.. don't buy from this company.. call a local flower shop where you want to get flowers from and you'll save money and get a much more beautiful bouquet for your moneys worth!!

    What I ordered

    I placed an order on 7/28/25 for an XL bouquet of flowers for my mom's bday on 7/31/25. They were to be delivered to her work. On the day of, I messaged asking for them to please deliver before 4PM as that was when she gets off work. They said they reached out to the florist, but received no response. Reached out again at 3PM and still nothing. The flowers were delivered as my mom was walking out of the building which was ridiculous considering I ordered three days in advance!! What's more? They looked absolutely nothing like the photo and were incredibly small for an "XL Bouquet". I reached to customer service to express my frustration. Initially they offered a redelivery at no cost, to which I responded I just wanted a refund. So then they said they could only offer me a 50% refund with a $15 pass for my next order. Seriously??? You can't fully refund me but you can send a WHOLE OTHER ORDER OF FLOWERS FOR FREE??? That is literally the same value as a full refund. Not to mention, the order was late in the first place! Just absolutely unreal. The dissatisfaction is well beyond what I ever thought I could experience with a business. I will absolutely never order from this place again and I suggest you don't either.

    Madison Z.

    I ordered flowers for my anniversary for same-day delivery, I paid the same-day delivery fee and ordered around 5:30am while at work the day of (my bad for thinking that they would actually deliver same day). 5:30PM rolls around and I receive an email saying that they made an attempt for delivery but were unsuccessful. Well, it was our anniversary so we went out to dinner. When I called to see why it was unsuccessful, they stated that it was because they weren't provided a gate code. 5:30PM, when everyone is getting home from work.... And no one pulled up and opened the gate? Not only did they not wait at all, they didn't attempt to contact me or my wife. When I asked the representative why I wasn't contacted, she stated that they attempted to contact the recipient. My wife received no calls at all, so it was a poor "attempt" in delivering. I called again the next day to make sure that I didn't need to be home for the delivery (so they don't have another excuse not to deliver) and they gave me a $20 refund as a courtesy. The flowers finally get delivered, and they do not look like the photo of the flowers I ordered, which seems to be a trend according to these reviews. This will be my last time ordering from them.

    1-800-flowers--don't order from them! They are scammers! I ordered chocolate covered strawberries and they were melted! After contacting them for their 84.22 charge they did nothing! I even sent a picture and still nothing! I won't ever order from them again!

    Tram L.

    Very upset about the service and delivery of flower quality.. embarrassed arrangement flower for the amount of dollar that i paid for.

    James W.

    Flowers were in terrible condition. And since when are they delivered in a box and not assembled in the vase? I paid $145 for this garbage and some chocolate covered cherries. Never again. At least the wife is happy.

    Failed attempt at arranging flowers from #1800flowers...
    Betsy W.

    The third time I have received an embarrassing arrangement from #1800flowers. I realize they have a tough time controlling local distributors but this has happened in different cities. Never to be used again...

    Melted.
    Jennifer C.

    Update: The local store called me to apologize for my poor experience the next day. The new fruit bouquet arrived in great shape in a cold bag with an extra box of strawberries. I appreciated the effort to correct the situation, though it was disappointing to receive such a poor quality item the first time. Original review: My inlaws sent a fruit bouquet to my mom. It showed up late in the day hot, chocolate melted, and looking like it has been tossed around. Zero stars. I'll call the company tomorrow and see what they say.

    This is what he ordered
    Candyce S.

    I wish I didn't HAVE to select a star if it's definitely not deserved. Hubby ordered flowers for the first time for my birthday this past Friday. It was supposed to be delivered at a certain time to my work. It was delivered literally as I was clocking out getting ready to leave for the night. But that wasn't the issue. Not knowing what kind of flowers he ordered I took a picture and sent it to him saying thank you. When he received the picture I sent he was livid. He said that is not what I ordered. I told him I was still grateful and that appreciated him for surprising me. But he wasn't having it. He told me that's not what I paid for. Then he sent me the screenshot of what he actually ordered. A loud "WOW" came out of my mouth! I was thrown back! It was definitely not what he ordered. He called to complain and they said that they'll send the right one the next day and give him 50% of his money back. So today (Saturday) they delivered another one. Which looks like the first set just not as dead. By this point he wanted to throw them out the door. He spent over $120! We could have gotten better ones for cheaper at the grocery store. He called them again and now demanded his full money back. Please don't waste your money and take the advise of the rest of the reviews.

    I bought get well flowers and they look nothing like the photo showed. I am extremely disappointed and won't be using their service again.

    Withered upon delivery

    Worst Service ever. This is my 3rd attempt at ordering over a 2 year period. 3 orders and not once did they send what I ordered. Each time after they got my money they say they have to send a replacement. Each time even the replacement ( far less quality than what I ordered) didn't arrive on the date promised. Even when I canceled the order when they notified me they couldn't deliver on time it took several days to get a refund. Supposedly they use local florists but I live in Las Vegas and they sent my last order from Carlsberg California ! So there is no value because what did arrive was damaged and withered. Never fooling me with a promise of a discount. DON'T BUY OR YOU WILL REGRET IT !

    These are the flowers that came last night dead dead flowers do not order from this place

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    7 months ago

    Never got our flowers. Was supposed to be sent to a funeral. Just save yourself the time & money & look elsewhere

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    Horrible looking flowers. Very upsetting to pay so much for such a terribly done job.

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    Page 1 of 3

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    Review Highlights - 1-800-Flowers

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    Whispers + Honey: Same Day Flower Delivery Las Vegas - Romantic gestures

    Whispers + Honey: Same Day Flower Delivery Las Vegas

    (189 reviews)

    $$

    Westside

    A friend of mine who lives out of state sent me flowers from this florist when my dog passed away…read morerecently. They were the most beautiful white roses I had ever seen in my entire life and they lasted for a solid two weeks. I probably could've kept them for longer. So of course, I decided to use them myself for birthday/graduation flowers as a gift for someone. I got 18 longstem hot pink roses with a beautiful black and gold black ribbon. They not only have the most fresh/beautiful flowers, but they also have great customer service. Not to mention their prices for what you actually receive are incredible!!! I highly recommend this florist as I believe it is the absolute best in Vegas! Thank you!!

    After receiving news from a friend of a familial loss, I quickly searched Yelp for local florists…read morewith great reviews, and I came across Whispers and Honey. I looked at a few highly rated florists in town, and Whispers and Honey had a great selection and reasonable prices compared to others in the space, so I decided to go with them. I placed my order mid-morning having easily navigated their website and made my selection. I appreciated the ease of the website, and the follow-up emails they sent with receipts and such. Imagine my surprise when I received a notification just over an hour later that the order had been delivered! Truly the fastest flower service I think I have ever experienced! The friend texted me that they were absolutely beautiful. Given this experience, I would not only recommend them but will definitely use them for future floral needs.

    1-800-Flowers - florists - Updated July 2026

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