Brett and crew are honest and very professional. No confusing jargon and they explain things really…read moreclearly. Recommendations the dealership wanted to do were not even needed due to how low mileage our cars had (they also inspected and did their due diligence). They also fixed the electrical issue we had with our windshield wipers wire chewed by a rodent. The cost to fix this was less than 10% of the cost of what the dealership was estimating and in half the time. Since then, this has been my go-to and trusted shop for all our cars' needs.

Car Care Service is fantastic. I'm real picky about where I get my cars serviced and often drive…read more45-60 mins to shops I trust. These guys are only 10 mins away so I thought I'd try them out. Brought my car in for an oil change and tire rotation. Was told it would be 60-90 mins - went to eat at a favorite coffee shop 1 block away. Less than an hour later my car was ready. Oil change was very reasonable and he told me I really didnt need the tire rotation. Zero upsell or cross sell (I'm always on the lookout for that)! Could have made some easy $ on the tire rotation but didnt. Great, honest service from a picky customer. They've definitely earned my business.

I took my 2014 Mercedes to 1701 Auto Care because of a metal rattling noise coming from the front,…read moreand they were excellent from start to finish. They diagnosed the issue quickly, explained what was going on in a really clear way, and even pointed out another repair that genuinely needed attention. Nothing felt pushy, just honest, knowledgeable service. They finished the work faster than I expected, and the car drives fine now. Really solid shop with great communication and fast turnaround. I'll definitely be coming back.

I had both my brakes and battery done here. Very professional and responsive! This time, my car was…read moresitting too long for not driving, it was dead. I thought it was battery issue, change the battery. The car was still not working. Towed to the 1701 Auto Care. They found out it is the key not sync with the car. Rekeyed my car key. It works like a charm now. We are glad it was not a bigger issue. Thank you.

Kam and his team from Community Auto Center do outstanding work. This is the second time I've gone…read moreto their shop. The first time was to help get a hitch installed. It was tough finding a place that will do it, but with great luck I stumbled upon Community Auto Garage. Gave them a call and they immediately responded and answered all the questions I had. They did an awesome job with the hitch installation. My boyfriend and I were able to enjoy riding our bikes out of town with their help! Fast forward to today, I had my car serviced for a faulty starter and bad alternator. I was quoted an insane amount at the dealership, but was quoted a much reasonable price here. It was smooth scheduling the appointment with Kam. Throughout the process, he was informative & communicative. He provided photos and videos and went above and beyond with updates! They were able to get my car done faster than their estimated time as well. It was such a relief working with them! They do fast, reliable and honest work. I highly recommend coming to their shop for any car troubles!

What a pleasure to work with Kham, and I have found my trusted auto mechanic for my 2006 Honda…read moreCivic! I had over $8k of work that the dealership quoted me, and fortunately I shopped around and Community Auto Center was able to deliver all of it at a fraction of the price. Kham even threw in a free battery for my remote. Plus the keychain is super cool I was sent photos all along the way. Superb communication!

What could improve? Just stay away from this shady overpriced business. The Matt guy uses all kinds…read moreof excuses to not be blamed for the shoddy work he just did. This Matt guy tries to cover up his mistakes. If you you screwed up, which you did, just admit it. All of the suggestions Matt made that needed to change in my car did not affect its usage for many thousands of miles. To this day, none was changed and still runs great. He wants you to change all of the components to make more money. What a scam. Like I said, all of the components he suggested I have NOT changed and the car has over 278,000+ miles since it was improperly fixed. Which I corrected on my own. You're lucky you got 1 star. If I could give zero stars I would.

Great place! Very friendly owner and staff. They've been very good at getting me on the schedule…read morewhen something's wrong. I don't know much about cars, but they explain things in very digestible terms.

Morning of Christmas Eve, I unfortunately got a flat tire while working (driving from place to…read moreplace is essential for my job). I called them, let them know where I was in Alameda, told them my problem, and someone was there to help me in 30-40minutes. He quickly helped me find a temporary solution. I was soon back on the road, and able to continue my busy day of work. The man was honest and helpful. Thank you!!!

Mohammed was a very good communicator and on perfect time (actually a bit early, which was great…read moresince I told him I would be home all day). He worked quickly and saved me the trouble of towing or driving on a very unsafe sealed tire, for a fair price. Highly reccommend!

I also have to chime in about the price gouging I experienced during my last routine maintenance…read more Lesson learned to ALWAYS get a quote. I neglected to do that bc I figured it couldn't cost that much to basically get a tire rotation and have them spend 15-20 min checking fluid levels and stuff. Not complicated AT ALL. Attached is what's needed. I was charged like $200 and was floored. Esp now that I'm due for my next routine maintenance and other places are quoting me $35 for a rotation. Maybe these guys are fine for actual repairs and serious mechanic work, but I don't appreciate being taken advantage of, which is quite common in this industry against women, which is sad.

I've been going to simon for years. He quote me on breaks…read moreand rotors, parts in labor $1400.00 I found someone to do it for half the price parts in labor! People be careful of simon. I'm shocked. B.s. about OEM Parts! How long it took was 1.5 hrs! $1400.00 bricks and rotors is ridiculous, parts in labor. Parts put on my suv mercedes was Brembo. Price difference. Simon part in labor $1400.00, 1.5 worth at work! Other mechanic parts in labor $700.00, 1.5 worth of work! Always check how long it would take simon to do the work. Check with another shop before taking your car in to simon.To do the work. My mistake! You can make up your own decision. Simon cannot be trusted. I've been going there for I think, 6 or 7 yrs. Simon, why do I have to show the receipt to you? Who are you? I don't need you to be my mechanic anymore. Lol I see how the game is played. You're lucky I don't like fixing cars or getting involved in cars. What I know now I can open a shop next. Door to you and put you out of business. I don't want to waste my time on cars! You're the one that rip off your customers. I'm just telling your customers my experience for being a good customer 6-7 years, with you. I'm not questioning you on the work e for all this. So you're asking me for receipts, why would I give you receipts and give up my contacts. This work has been been done a week ago. I took a picture after having coffee and breakfast. That's why you see two rotors there. The mechanic was so quick. I wasn't going to post, but you keep opening your mouth. This is my third and final reply to u! I've been a good customer of yours. 6-7 years. Not one time I ever haggled about price. I'm a customer that drops off the car and wait for you to tell me how much. It's my fault for getting to comfortable with you. Throughout this experience i've learned where to source out materials on the cheap! Now, I just need to find a couple more shops to keep everyone on there honest. So thank you simon for that! If you really want to find out who it is, I'll give you three hints. 1. He's chinese. 2. He's in oakland. 3. He is honest. You can figure out if it's you or not. This post is going to hurt you more me. You just don't want to accept responsibility Simon. It's hard to justify $1400.00 for 1.5 hours of work part in labor. Thank you, Simon for putting me in this position. I know where the source, the parts now. Have a good rest day for your day. By the way, for your customers, understanding my relationship with Simon. We were friends enough where I gave simon a french bulldog for free for being a a good guy. Never asking for discount, just paying .What simon asked for. Like I said be careful.

Took my car in for an oil change and distributor swap. I supplied the part and was told that not…read moreonly was the part wrong, but that my car had the wrong motor in it. I was flabbergasted to say the least and stressed beyond words. Well, that wasn't true at all, the part was wrong but not the motor. Took me down a serious rabbit hole trying to verify the motor, but finally a shop installed the proper part based on my VIN number, and we good. Never had a shop experience like that ever, never want to again. Yikes!

Alex's dad Sam Koka was my mechanic for 20 years. Always honest, fair and great in communicating…read morewith someone who doesn't understand car mechanics. Alex has taken over (made it his own), and my experience has been exactly the same! He recently went above and beyond with my car repairs. I've been recommending Alex to several people and will continue to do so. Also, I look forward to working with Alex for years to come. But hopefully, not often!!! Ha!

Tony and his team were able to quickly diagnose and resolve multiple tail and brake light issues…read moreacross two vehicles - a Ford and a Kia - and to resolve them completely at a fair price. Tony, the owner, even did the work himself. It was also easy to make an appointment by calling ahead. We will be going back to TMS Automotive for any similar issues in the future and have found our Bay Area mechanic! On time, reasonably priced, educational, and pleasant to work with.

Our 2013 Mini Cooper (Highgate convertible) experienced some serious trauma, followed by disaster,…read morerealized it was a cracked engine and then made aware of some meta-problems concerning the shrinking Mini service scene here. Did a lot of research. We were introduced to these guys and impressed by the way Tony didn't seem to flinch at what was a huge and maybe futile job. Engine, cooling system, transmission, more, all renewed. Attention to detail is evident. Great communication. We always felt our car was in good hands. Grateful!

A very good shop. I have been restoring my old car bit by…read morebit and this shop has made the project easier. I tend to buy my own parts and this shop is ok with installing them, which is a big plus. Good people at this shop, I will be taking my old one here going forward. Sometimes you have to wait a week for an appointment but that's fine with me. Thank you David and team.

Service was great…read more Saved money by NOT going to the dealer. Good customer service. Locally owned and operated.

Car broke down on Sunday evening. Made online booking for Monday, received confirmation of booking…read morewithin a hour. Communicated process before starting any work, communicated car problems and asked for my approval to work on car, communicated when car was ready for pickup. After driving car for a week, my car literally runs like a new car.

Posted my review on Google. The owner answered back...he was talking about the wrong car! Try the…read moreright car and you'll understand what I was writing about. All they did was put air in my tires since the light came on for low tire...they drove it around the block, or maybe used to to pick someone up...who knows....then they charged me $117.00!! Been taking my Z there for over 20 years and have spent more than 20K...how's that for service?? Went to Big Discount Tire Pros about 6 months later. Same thing. They put air into it, and told me to drive it for about a block. FREE...so now, I sure do feel like a shmuck. I understand Engine Works used a tech, but for the amount of money I've spent there over the years should have been free or maybe 10 bucks for the air! Beware!