Very professional job. Replacement of the sewage lateral was done without hick-ups. He has a variety of methods including trenchless sewage installation. Eddie estimated extent of the job accurately, his crew was very careful not to damage any water or gas communications in the process. Everything was completed and permitted as promised. Highly recommend for any plumbing/sewage work. read more

Eddie and his crew are great! I had two emergency situations around the holidays and their prompt response was outstanding. In both situations, (which were unrelated), Eddie communicated immediately and set up appointments to address the issues. I have complete confidence in their work quality and professionalism. I had an opportunity to work directly with both Eddie and his crew and all interactions were extremely positive. They also went above and beyond to answer some questions I had about other plumbing in our home, and were practical in their approach. They did not try to sell me services which would not fix the problem but offered knowledgeable suggestions on workarounds - very different from what I have experienced from other larger plumbing companies. Eddie owns his own business and his interactions and results reflect his commitment to MY satisfaction. I would recommend in a heartbeat. Thank you Eddie and team! read more

Eddie is great! The biggest anxiety is always the plumber, not the problem. Not in this case. HONEST, friendly, and competent. Over the phone he helped diagnose our problem and whether it needed immediate attention or not. His prices are VERY reasonable, doesn't try to talk you into any additional services, and literally had our sewers draining in no time. Call him. read more

I had a drain clog in my shower room and called Eddie, Eddie is professional and kind, he asked me to find City first bc he thought it should be clog in mainline. At last, it's true, it's blocked in the mainline, but people from City can't open the cap of the sewer. Eddie helped snake it from roof in minutes and moved the sewer cap the next day.I am very satisfied with his service. read more

We called them on a Saturday about a clogged drain in our kitchen sink. They came out on Sunday morning and fixed the problem quickly and efficiently. They were friendly and professional, and the price was reasonable. read more

On Christmas Day our plumbing backed up, the next day we called Eddie and he said due to it was a holiday, he would do the job himself. While trying to snake from our clean out, he discovered the pipes were collapsing, he was able to get the snake through and scheduled to replace our pipes. He made this job so easy for us, he pulled the permit and did all the legwork to have the city come for inspections. During the course of waiting for the permit he came out a few times to inspect, running a camera to see exactly what he would be dealing with. He continuously communicated with us to let us know the status of the job, including bringing his crew out so they could see what would be needed. Once he began the job his crew, consisting of Juan, were always very polite and hard working. Once again Eddie informed us daily as to what would be occurring each day. We are so happy to find a plumber that is truly honest, a hard worker, with a hard working crew and has state of the art equipment to make a difficult job easy. Will definitely keep Eddie as our plumber!!! read more

We had a leaking bath drain repaired via the ceiling below. I really appreciated the quick replies, easy scheduling and fast work. Thank you! read more

Great service with an honest price! I never had to call out a plumber before so I didn't know what to expect. I called and spoke to Eddie about the problem we're experiencing with our clogged drain in our shower tub. He was very personable over the phone so I booked an appointment for that Saturday morning (of the same week). He was pleasant, professional and knowledgeable. He probably removed about 10 years worth of gunk and hair from our drain. It's now back to good as new :) Before he left he gave me some feedback on the type of drain plug our tub had. The plug was old, unnecessary and just made the water drain slower. I went to Home Depot and got another one he had mentioned and I could be happier with the difference. read more

Professional service. Easy to work with. Responsive and effective. I am a repeat customer and all my interactions have been very positive. Charges a fair price for service. I will continue to do business with them. read more

Second time I have had to call Ed over, this time for a ring going down the sink! He came over and retrieved the ring before we knew it. Rescued me from getting an earful from my wife later :) Thanks Ed! read more

Eddie is a great guy, very honest and timely. I manage a huge DMV in San Jose and will continue to use Ed in the long term. His price is very reasonable and he gives you his best recommendations prior to fixing things. Will definitely refer Ed to my family & friends as well as colleagues. Thanks Eddie for the good work. read more

True to the name 'Honest plumber', Eddie is honest, prompt, polite and straightforward. He helped us twice with opening up blocked main sewer line, both at short notice. Our previous plumber retired a year ago and we will be working with Eddie from now on. read more

We highly recommend Ed for your plumbing needs. Very professional and responds quickly! He installed a 50 gallon water heater, and at another occasion cleaned the drains he worked quickly and we were very happy with his work. We now have a plumber we can trust. Thanks Ed. read more

Last year I called Ed to unclog my bathtub and he not only showed up early, but he did a great job fixing my bathtub. This afternoon, I had a problem with my toilet leaking water since Monday. Ed and I agreed on a price, but when he showed up Ed said the issue was not a leaking wax seal, but loose bolts holding the tank. He fixed the tank bolts and charged me half price! (Also, Ed showed up early again.) read more

Eddie is the best! Super knowledgeable and ever so kind. He knows his stuff and is happy to share it with others. Thanks Eddie !

I've been meaning to write this review. Eddie was excellent. Over the holidays our kitchen sink had a problem and Eddie squeezed us in on aSunday morning. He and his assistant observed really good Covid protocols--masks, booties covering their shoes, spray disinfectant--and did a good repair job on an improperly installed drain. We have a new favorite plumber! read more

Requested help with replacing a toilet valve and adjustment of a kitchen faucet. Got a reply that he was booked up for two weeks. I replied that it wasn't an emergency and asked when he would be available. He then replied that he doesn't work on faucets; he only installs them. (He actually installed the faucet that needs adjustment, and we were pleased with that work.) He never addressed the toilet valve replacement at all. I would have preferred an honest answer to begin with ("I'm busy and just don't want to do it" would even have been preferable); I'm now at a point where I wouldn't recommend him at all. Please don't tell me you're booked for two weeks, and then come up with a new excuse when I say that's OK, I can wait two weeks. read more

My New Go To Plumbing Services Provider, and very true to their name!!! I had a clogged kitchen drain, called him at 8:00 AM and explained my issue, knew he would have to access it through my roof! He gave me a price of at least $25 less than others, was here by 11:45 AM, donning masks, gloves, and even shoe coverings!! They were extremely nice & friendly; and had my drains running free and clear in no time at all! I HIGHLY RECOMMEND!!! read more

We had a clogged kitchen drain line. I had tried the home snake kit of 25 feet, but it did not work. Called Ed and explained what the problem was. He came in within couple hours and cleared the clog in no time. Apparently, the clog was 35 ft away. Quite happy with his quick and efficient work. read more

Eddie and his team are the best plumbing team we have ever worked with. We had several issues with our toilets and kitchen - leaky faucets, slow drains, backups, etc. Eddie and his team were very responsive. They came out within a few hours and were extremely professional and thorough. Cleaned up the work areas nicely after they were done. They are very reasonably priced and provide high quality service. Highly recommend them. read more

Our kitchen sink has draining problem. Water is accumulated when I wash dishes. It is also overflowing to dishwasher, so I look around the plumbing service in my area for help. I am glad that I find #1 Honest plumber. Simon came to my home. He is very professionally on determining where the clogging might be occurred. After fixing the drainage problem, he also provides me the tips how to maintain the drainage in kitchen sink. I really appreciate the service! read more

Eddie lived up to his name, the Honest Plumber! He's also a good Samaritan. After sending a quote request via Yelp, he showed up the same day to retrieve a diamond earring from a sink drain. And charged me nothing! He was very professional and VERY nice. I have a couple of small maintenance jobs that he's providing a quote for - I will definitely give Eddie my business in the future. read more

I do NOT believe these reviews! The worst service ever! Must be relatives writing the five-star reviews......not good! Is Ed the only plumber they have? No! I don't see the mention of the other names that still work there, I bet I know why.....too much bad press already and yes, a lot of them were fired but many stayed on. Not 'Honest' at all! read more

Ed's the guy plumbers recommend that don't do emergency drain services and use themselves. That's how we heard about Ed, we've lived here a long time and so asked around. It wasn't through yelp. The people we grew up with and went into contracting would recommend someone and Ed's name would come up a lot. Ed's constantly wearing a phone earpiece so he can take calls if possible while on the job. I only know of one other contractor that does that. He uses heavy duty equipment that makes other 'rooters' stuff look weak. Above and beyond, courteous, fast, complete yet cheap, and GUARANTEED, all describe Ed's work. read more

Eddie is a very experienced plumber who runs his own business. He is actually an honest guy. Better In my experience than calling the big plumbing companies - they are always harder to schedule with, more expensive, and often send less experienced guys out to the job. Eddie is based here in Sunnyvale which is another advantage for me. read more

They helped us replace the cartridge in the shower and the hose bib outside. They were punctual and cordial, and did the job on the best side possible. When we asked about other plumbing issues that we weren't sure what to do about, Simon honestly recommended waiting rather than having us spend more money unnecessarily, which I very much appreciated. Great service. read more

Our water heater was leaking on 8/12 night, yelp help me reach many plumbers in our area, Ed came in at 8:00am sharp, he put as in ease right away, he resolve the warranty problem, and put a new water heater for us. we are very happy. Ed is honest, and price was very reasonable. read more

Eddie at "#1 Honest Plumber has been focused on the needs at my residence every time I have contacted him with a plumbing issue. Last time we called I had an emergency with backed up shower and toilets. He arrived a couple of hours once the call went out (even though he was very busy). Eddie was creative in his analysis with multiple plans to address the main line blocked issue. He saved the day and charged me a very reasonable rate. I am grateful for how easy it is to talk to him and the services he brings. Thank You! read more

Ed is truly great! I had a leaky toilet tank and was worried that it would worsen and flood the bathroom. Ed replied to my request promptly and gave me advice on how to proceed. He is professional, friendly, and his pricing is fair! read more

Eddie helped fix our plumbing issues couple of times, he is very honest and super nice to work with, makes him available, gives a very accurate estimate, fixes the issue - does a thorough job and walks out after checking the quality of work most impressive work ethics and a reliable person to reach out to read more

We had a drainage issue with out laundry and kitchen pipes. Eddie was able to come out quickly and fix the problem! He was very nice, quick to respond, and also was careful to wear a mask the entire time. Now our sinks drain better than ever. We are so grateful that this issue was fixed quickly, carefully, and at a great price. read more

I would highly recommend this company! I can't say enough good things about Eddie, his team, and his company! Eddie helped me out with a toilet flusher problem and his team installed my kitchen faucet. Eddie fixed my toilet which other plumbers had tried and failed to fix. His team that replaced my kitchen faucet were timely, polite, efficient and professional. The faucet looks and works great. They even stopped by the day after the install to make a minor adjustment to the hoses under the sink when the faucet spout wouldn't retract properly. read more

Great service! We had a clogged, leaky kitchen sink on a Sunday afternoon. I put in a call and Ed called back immediately. He came out within 2 hours and snaked the pipe and fixed the leak. read more

I'm a happy camper! I had a sewage line back up this afternoon and tried 5-6 plumbers listed in Yelp and Ed was the only plumber that 1) Called me back, and 2) was able to fit me in immediately. It only took about 30 minutes to clear the sewer. I was very happy with Ed, and as others have stated, he's a nice guy. I would not hesitate to call him again when I need a plumber. read more

Eddie is great! I put out a request via Yelp and he responded within a few minutes. After a quick call describing my issue (main sewer line blockage), he stopped by in about half an hour. Super polite and personable. He helped clear the blockage quickly and also granted some advice on how to address potential future issues with our Orangeburg pipes. Would definitely recommend. read more

I texted Eddie just after midnight and he called me at 6:45 in the morning! Got his guys over by 11:00am to diagnose what turned out to be a leaking dishwasher that saturated the subfloor and seeped all the way into the living room where we had found buckling floorboards under the sofa. Lucky to have noticed those floorboards and to have Eddie at the ready to make it stop! Thanks Eddie :))) read more

Ed was terrific. We have an older home, and frankly the plumbing is a bit mysterious. Things a bit backed up, and Ed was able to come out same day and snake the lines to get things running again. He then helped explain some of the plumbing mysteries of our home. Perhaps most notable is that while he could have suggested and charged me for a camera inspection and a bunch of other stuff, he was really up front and honest and said he didn't think it was needed (at least not right now). Bottom like is Ed provided quick, neat, courteous, insightful, communicative, and honest plumbing service. I don't think you can ask for anything more. read more

Ed just replaced 2 toilets and put in new knob handles and stems in both showers. His work is exemplary! He was in and out in 3 hours and that included a trip to the store to match the stems and hardware to the existing equipment. He did a fantastic job and was very informative explaining everything he was doing. Ed has done work for me before and I am always so very pleased with both his work and his professionalism. I highly recommend him. read more

Eddy helped us solve our plumbing issue when we were renting a house in Mountain view. We had an issue with the toilet bubbling when we flushed and Eddy knew that our sewage was backing into our house soon. He also discovered the root of the issue which was that the pipe was broken all the way in the street where it connected to the city sewage. He helped us with the pieces he could do ASAP, and even let us know once we got a city clean out installed by his team, the city would fix the pipe issue under the street for free. Once we bought a house, we realized we needed a new water heater and Eddy and his team installed a new one for us that week. I also had a plumbing emergency on a Saturday and called Eddy about it. He walked me through the problem and how to solve it over the phone in 5 minutes. Eddy is so great, we will always use him and his team for any plumbing issues. Which hopefully there are no more of. :) read more

I can see why Ed has a 5 star rating. The reviews are all very accurate about his services. We had a 2nd floor water leak that that he came to fix and handled himself with extreme professionalism explaining every step of the process to help fix our needs. His prices are very reasonable and I would use him and recommend him any time! read more