I was assisted by Camila with my travel ID. she was incredibly helpful, and answered all of my questions! the process was smooth and quick! I will be coming here for all of my dmv needs! read more

I'm not for one to use a third party business for anything. However 1 Stop was conveniently located near us and was open on weekends. We needed to transfer the title of my wife's new car to her and register it for two years. Sophia was a big help, and took care of everything. I was surprisingly surprised how easy everything was completed. read more

Great location, very convenient. Parking in front of the entrance with 2 handicap parking spots as well. When you walk inside the counter is close by and you can sign in on the clipboard and then have a seat. Everyone is friendly. Wait time was minimal. We have visited twice, (new drivers license and vehicle registration, vanity license plates ) everything was simple and quick. Highly recommend read more

Quick easy great service The staff was kind and helpful. Definitely easier than the DMV. read more

I had one of the most frustrating and disappointing customer service experiences I've ever had. I came in the day after my husband had surgery with a handicap placard form. I was told they could not accept it because it was a copy and required a "wet signature." Fine -- rules are rules. I immediately went back to the hospital, explained the situation to the doctor, and had him complete and sign a brand-new form. When I returned, they refused it again because the doctor had used the 2025 form instead of the 2026 form, despite the fact that the information is exactly the same. At that point, it was clear this was no longer about helping a customer -- it was about rigid policy with zero compassion or willingness to problem-solve. Not once did anyone try to offer a solution, guidance, or empathy for the situation. After multiple trips back and forth following a surgery, I was treated like an inconvenience instead of a human being. To make matters worse, I even asked if they could throw away a small to-go cup I no longer needed, and was told they "don't have a garbage can." Unbelievable. This place offers no customer service, no flexibility, and no basic human kindness. If you're dealing with anything medical or time-sensitive, be prepared for frustration and wasted time. read more

Every time I come here, I'm treated warmly and with care! Worth a few extra bucks to receive personalized, fast, caring service!!!

I have been to this location four times now, in an attempt to get a title transferred into my name. At first I was turned away because I needed to get emissions done, okay my fault I should've double checked, I then returned after getting them done only to get told I need a statement of error from the seller because they started to sign in the notary spot, and the sellers wife also needs to sign the title even though it's a 'or' title, upon being told this the young man writes and highlights on my title "and or" next to my name and the sellers name. Mind you this is my first time buying a car I wasn't aware this completely voids the title. well after leaving for the day and meeting up with the seller, I then returned today and as soon as I hand them my title, and statement of error I get told I didn't need the statement of error and that my title is null and void because its been written and after stating that it was one of the employees that wrote on it, they then asked the employee about it and he confirmed he did in-fact write on it, and instead of offering solutions to solve it, I was told I now need a title transfer bill of sale and told to come back again for the fifth time with the seller. I was met with the absolute worst attitude and customer service, instead of taking responsibility they blamed me for their employees mistake. read more

I have been to this location a few times, every time the people are helpful and kind. Today Dylan helped me and he was great. read more

My family and I arrived at 301pm (3 of us) on a Monday to obtain out "Real IDs". We were in and out within 39min. We were quoted 45min. Although the DMV only charges $25 for the IDs, 1st Stop charges $70. Convenience is worth it to us. The process was easy and the staff were nice. read more

No wait, but this place is robbery. 110 dollars for a title transfer is insane. You're better off scheduling an appointment at the DMV and waiting a few minutes. read more

They said my paperwork was not legit but then I went to the normal dmv and it was fine. Also, my son and husband got their travel ids there and they were $70 whereas I just paid $25 at the dmv. Their fees are insane. read more

They are always helpful and friendly. A nice change from the workers at the MVD. I never have to wait long. I will definitely keep going there. read more

The day we were leaving on vacation I lost my drivers license. This location was super close and I was able to get in right at opened. The lady who helped me super friendly and understanding. I did notice other reviews saying that was an issue but I didn't experience that. Actually everyone was pretty nice. I was able to get in and out within 10 minutes. I assumed I would get my license right there on the spot but it actually gets send to you and you're given a paper one until your new one comes in. I paid $40 very expensive for the same thing I could do at home or the DMV for $12.00 but it's the convenience you're paying for. read more

Avoid this scam shop at all costs. They should change their name to 1 Stop Motor Vehicle Scams, I attempted to title a vehicle at this location and was told I couldn't because the back of the title had an error. They then proceeded to tell me that I had to have a Bill of Sale form completed. Here comes the scam. They sold the form to me for $7.00. I later found out this form is available to download and print FOR FREE from MVDs website, Did they tell me this? Nope. They just let me buy a piece of paper for $7 to make a quick buck. Scam. Stay far far away. read more

I loved this place very welcoming! I would recommend this to anyone, Christina was very helpful! I needed a travel ID and they got me in and out now I just now wait for it to arrive in the mail. read more

Came in for travel ID. All staff was very friendly establishment was nice and clean. Flawless and took a total of about 10 minutes. Thankyou to Koreen for your hospitality read more

They only worry about driver license and registrations. I was there for an hour and a half listening to then talk about lunch in Spanish. No one ever offered to help me and got attitude. Once I got called they did even provide the service I needed. What a joke. I don't care there new drivers they treat them more important then the general public. I will never go back cuz the last time I went the screwed up on a title and I had to return to finish the document. read more

We've been to this location twice now to transfer personalized plates to new vehicles. Service was fast and friendly both times. Cristina was awesome. We will absolutely go there again. Thanks, 1 Stop!!! read more

The worst service period!!!! They made a mistake on my registration and are making me drive 45 miles to them to fix their mistake because they refuse to do it over the phone. When all they need to do is ad the lien holder to the registration that they clearly have in the docs I gave them in the first place. read more

Quick friendly best experience at 3rd party MVD we have had definitely recommend . All workers are friendly and service was quick

Arrived two hours after the Queen Creek facility opened. The lobby was totally jam packed with NO seating available. Signed in and waited for a bit. Saw eleven more people arrive and no one leaving. This place is inefficient and under staffed. DO NOT GO. Went to DMV instead. Much faster. read more

Stopped here to help the wait of the MVD lines and it wasn't any more help. They are very nice however they can't pull up what the MVD can in their systems. They couldn't find my daughters permit test she already took online and the MBD did within seconds, however make an appointment with them before going but for general small tasks this place is fine! read more

Super friendly, efficient, kind, and quick. Absolutely recommend. I renewed my drivers license and it was stress free because of the staffs help. read more

I came to this location to take my permit test. Mari helped me out and she was extremely helpful and friendly. She was patient when I had a million questions and she took away from the overall stress of having to go to the dmv. This is definitely the friendliest location I've ever been to. Mari was fast, efficient, and thorough and her communication skills were incredible. The prices are reasonable and overall this is a great location for you especially if you have teenagers who need their permit/ license. The ladies make it a pleasant and fun experience for teens who go there to get their permit, as I experienced first hand. They are also open till 7pm which helped me a ton because I have a busy afternoon schedule! read more

Super quick and helpful! I'll be using them for all dmv related services in the future!

what a clown show. ridiculous sign in with 2 lists they can't keep straight. no one oversees the customer queue- I'll skip this place

The service was so fast and not busy at all! Marilyn was very helpful and so nice. I will definitely be stopping here for any MVD needs!

Long wait and only two people working when they have 3 people here! They could at least have everyone helping.

They do not know how to handle military families or power of attorney information. Save time and frustration and go elsewhere.

Should be called "Last Stop". I was in to get a simple boat trailer title transferred. Brought in a receipt from AZ Dept of Revenue showing i paid taxes and gal said she could not help me because she needed the price of the trailer. The receipt i had clearly showed that tax was calculated and paid on the boat & trailer together. Price of the trailer at that point is irrelevant. Insisted that it could not be transferred without that info. Left there an went to Power Tags in San Tan Valley. Greatest family owned business ever showed them all the same paperwork and they had me in and out about 10 minutes. One stop needs to learn & understand their business before arguing with their customers. Customer service at 1 Stop is a zero. Very unprofessional and disrespectful. I will never go back. Highly recommend Power Tags, Tiles & more in San Tan read more