I've been using these guys for years. I use to go to the one on Baseline and Gilbert area but this…read moreone is right by my house now. I've been coming here since because everyone is always so helpful and friendly. Katie was awesome this time and really helped me out. In addition, I left my glasses and they actually called me to let me know. I really like how they do their name plates using license plates and then cut up plates for letters in their names. It's really cool. The color scheme inside the office is god awful however, it definitely is a conversation piece and always makes me feel calm... Maybe that's the point. Anyway, I highly recommend any of their locations because I've never had a bad experience so if you need a title, or a license, or whatever, check out Desert title service. 5 stars!!!

Came back after we were here a few months ago getting things squared away on our new vehicle. This…read moretime I needed help getting some difficult documents I couldn't do online and I'm SO GLAD I came back to this office for help! They were just as wonderful, kind, helpful and patient as last time. I am never going anywhere else for my vehicle needs. Thank you all again so much for all of your help!

Quickly got a new ID started with 20 minutes left to close. Friendly and efficient staff!read more

Very rude and Obnoxious customer service they make you feel like you're bothering them and hate…read morethe fact of having to explain things

Esmeralda was great! Quickly helped me with a smile and helped me with my DL issue…read more I also do titles here..

$25.00 additional fee was posted nowhere in their place of business. Cost $37 to replace my license…read moreinstead of $12. New to the valley and did not know this was not a State MVD (although if I should have). 25 bucks is high price to pay to save a little time and for incompetent service.

Extremely disappointing third party service. Hours posted said 6:00 p.m. came at 6:00 p.m. on the…read moredot door was still opened and they just shouted through their open service windows "closed! We're closed." Suggestions: lock your doors, serve the customer if you leave the door unlocked, acknowledge customer, provide service, anything! Not entirely surprised that this is an extension of the MDV. Disappointing.

Really not as bad as the negative reviews say they are. Came in to get tags today and they were…read morepretty busy, but I was pleasantly surprised by how quickly they were helping people. All the workers I spoke to were extremely nice and knowledgeable. Definitely saving this place for future reference. Don't let the negative reviews steer you away, they deserve more 5*. And whatever Jeniffer is being paid is definitely not enough someone give her a raise so deserving.

This is my first time utilizing services at this location. I initially went in to add my daughter…read moreon my account and decided to upgrade my membership. Starting with my first interaction with Karen and then with Robin. The staff are friendly and extremely helpful. Robin is one of their travel experts. She gave me a lot of information on flights and also which classes to fly to minimize additional charges. I will definitely be back again.

Came here to pick up an international driving permit and Jesse got me in and out in under 10…read moreminutes! Got the passport photos needed for the ID and the IDP booklet fast and easy. Great experience and friendly staff!

Very disappointed with my experience at this DMV. The work on my brothers driving test was not…read morecompleted correctly, which resulted in unnecessary delays and inconvenience ( by employee David).I had to spend additional time trying to fix mistakes that should have been handled properly the first time. I understand errors can happen, but I expected more attention to detail and professionalism. Had to argue for a refund with the manger ( jazmine) . By the way to file a complaint they have a P.O. Box only to reach them .

It was much faster than ADOT. No waiting in lines. In and out within 30 minutes. The staff was…read morefriendly and most were also Bilingual.

Our dealership was looking for a title place close by and found this gem! The people are amazing,…read morevery informative, and know how to get the job done! It's nice when people realize time is money! Edgar has excellent customer service and made my husband and I definitely feel welcome! We definitely will be coming here for future business!

Very disappointed with the service. The staff was inattentive and unhelpful throughout my visit. I…read morewaited a long time without being acknowledged, and when I finally did get help, the attitude was rude and unprofessional. It's clear that customer service is not a priority here. I definitely won't be returning or recommending this place to anyone.

Said it was open and when I got there there's a piece of paper on the door saying closed. This was…read moreon the 8th of April and I have heard that they close 2nd Wednesday of the month in the morning. I don't live in the area and was unaware of this. There was another car in the parking lot, that person walked up and tried the door as well.

The staff is the best. Very nice and helpful. I'd drive across town to go to them. Kelly and KK are…read morethe best!