Had my windshield replaced today on my 2021 Subaru and was recalibrated. Bruce did a great job!…read more Done in a day and worked with insurance.

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

We had some huge cracks in our vehicle window and called around for quotes. A-Z was not only…read moresubstantially cheaper, but they also come right to your house and do the work on site. They wound up with the wrong windshield, so they sealed off the vehicle for the night and came back with a new windshield a day later. They replaced it and it looks great! I will use A-Z for all of my car window work in the future. I won't even bother getting quotes next time. They were truly fantastic to deal with and I highly recommend them.

First, the work done was OK - that is, I have no complaints. HOWEVER, I was quoted $100 to $150 to…read morereplace a window that I had to provide. After I obtained the window, I let him know and set up an install time (between 1 & 4 PM) the following week. Later, I sent him my VIN # and asked for a copy of the work order. He did not provide a copy of the work order. Instead, he shows up and has the window installed in my driveway without letting me know that he arrived. When I asked him how much I owed, he said $200 plus tax. I then reminded him that he quoted $100 to $150, and he basically told me "whatever". I had bids from other installers, but I decided to use him because he installed another window for me in another vehicle which went as planned. I probably won't use him again, nor will I recommend his company because, while his work appears to be fine, his respect for his customers and his ethical standards appear to be questionable, at best.

Service technician very unprofessional. Not wearing a company attire or uniform should have been a…read moresign. Went in to fill a windshield ding. The technician attempted to fill the ding then ended up causing me to replace the whole windshield after what appeared to be incompetence. Taking my business somewhere else. I've had several window dings filled on my other vehicles. This experience did not look or feel right. Kinda shady.

Went to this place for a windshield repair because the Subaru dealer said this is their partner and…read moreUSAA uses them as a preferred shop. When I called after filing my claim the person who answered the phone said she knew she had seen it somewhere, USAA said they'd call me but am guessing that if I hadn't called I'd still be waiting. That said they were very nice when I took my car in and dropped it off. Asked how long it would take and they said two hours. I went home and then a friend and I went to lunch in Puyallup, went to a park, went to Starbucks and four hours later the car still wasn't done. That's a lot of difference in time. Aside from that little glitch, the work was professional, and there were no fingerprints or dirty spots in the car and I know they had to recalibrate the camera. Nice to have a brand new window on my brand new car

I found Auto Glass Guys after a quick Google search. Our Ford had a crack that spread the entire…read morelength of the windshield, as well as a couple of chips, so the entire thing was replaced. We also had a couple chips in the windshield of our Malibu that were repaired. I contacted this company via text (I should have just called) and it took a couple of days to officially get scheduled, after some back and forth messages. Once the tech arrived, he made quick work of replacing the windshield on the Ford. After 2 hours, we was finished with both vehicles and it only cost $1040. The tech was very professional,friendly and explained everything. Hopefully we won't need a windshield replacement/repair again but if we do, I know who to call!

Spot on timely service. Job well done. Couldn't have been happier with the job they did.read more

Amazing place! I dropped my car off, they took me back home, a couple hours later I went and picked…read moreup my car that had its brand new windshield! Looked great! Im impressed with their service all around. From my initial call to set up the appt to getting my car fixed! Very nice people to work with. Fantastic service! I will come back if I ever have to! Their business is very valuable in my eyes!

Alas, my annual rock-hits-my-windshield-on-the-freeway has come around again and this time it was a…read morebig one. I started with filing a claim with my insurance but their usual contractor didn't have any appointments for the next two weeks. I started looking on yelp for glass repair shops and Bill was the first one who replied and, in my opinion, the best one! I had another shop who replied but was only doing windshield replacements, and finally a third shop replied the day AFTER Bill fixed my windshield. Bill was extremely professional and skilled. He came out to service my windshield in just a couple days from my initial quote. He was on time, remained courteous, and worked quickly. After he was done, the rock chip was almost invisible. Great work. He also came prepared with the invoice for my insurance! A seamless transaction. Definitely keeping Bill in my phone book for next year!

Dan and the crew at Auto Glass Solutions are consummate professionals. Their scheduling is fast,…read moreefficient, friendly, and pain free. So, too, is the installation process. Due to a run of unfortunate luck, my car has been broken into 3 times in the past 5 months. Two passenger windows and a sunroof broken. I was able to schedule appointments quickly each time and each time they came to my residence to install the new glass. They thoroughly clean up the mess, and everything looks as good as new. Highly recommended!

Auto glass solutions came to my workplace on January 25th, right on time and very professional. Did…read morevery clean. Work was in and out in no time at all. Best part of all it improved the wind noise that we were experiencing in the Subaru Impreza. My daughter is very happy with the quieter interior now. Can't say enough good things about this company. Will use them in the future for sure and recommend them to anybody needing auto glass repaired professionally and quickly. Thanks again!

The road by my street is being repaved and while driving on it, someone threw a rock chipping, my…read morewindshield, called them that day while sitting in traffic and they got me in for a next day visit. When I arrived, she was pleasant and helpful answering any questions I had, the music in the workshop was blaring and I loved it! They did a great job with the chip repair, I ended up just paying cash so I didn't have to go through insurance making it easier, cost me about 70 bucks using my insurance cash discount, but without making a claim. You almost can't even see the chip anymore! I really appreciate that since directly in front of my driver seat. Zero complaints I was in and out within 30 minutes!

I have to say, I was a little disappointed with them after coming here just to leave with my…read morewindshield not working and all the sensors for pre collision, and cross traffic alert were freaking out. This happened for about two weeks which sucked, but the gal at the front was upfront with me about it, I just wish they could've fixed it right away. I brought it in for the second time in hopes that they will for sure fix this problem or else I have to go to the dealership they said. Well after 4 hours, Andrew called me to inform me that I was all good and they were successful in getting my windshield fixed with the OEM! I was so happy. When I arrived, Andrew wasn't at the desk, but to my luck when I walked out to my car, he was right there, he apologized for it taking it so long but explained to me that he wanted to ensure they did it correctly so I wouldn't have to go anywhere. That really meant a lot to me because Andrew didn't know I was frustrated that I had to come back in but he still went the extra mile to explain everything to me and how they fixed it this time. Andrew even gave me his card and said if my windshield gives me problems to call him and he will come out to me. That was awesome to hear too. Highly recommend.

After postponing it for several times, finally it got done…read more Dan came and fixed my window shield. Prompt and professional. Glad to do business with them.

I've used Autoglass Solutions to replace my windshield twice, and they've always been incredible…read more Paula handled all email communications and was very responsive and made sure I was aware of what to expect. The pricing is very reasonable for a complete windshield replacement. Dan was an incredibly quick and helpful technician. He made sure I was aware of all the changes to my windshield, the problems from previous bad repairs, and future steps once the car is ready to be driven. He even let me know of additional parts that will need to be replaced next time I need a windshield replacement. This is my second time working with him, and he's been such a huge help and informative technician.