Took my tiller in after replacing the carburetor I got from the company that shares the name with a…read moreriver in Brazil. I was not able to get the trimmer to run no matter what I did. I was graciously informed that there were often quality issues with that entity and that they would rebuild my original carburetor with factory parts. I got it back in 2 weeks and it has been running strong ever since. Great customer service.

I took my Toro Zero Turn mower in to find out why it wasn't moving and was told they were 3 weeks…read moreout on repairs. The technician, Dan took a Quick Look and saw that the drive belt came off, he was able to quickly put it back on and wouldn't let me pay them anything. This is a small family owned business and I can tell you that they are the only repair shop I will use moving forward. It's hard to find good shops with integrity! Special thanks to Dan and the owner, Laura, for their help and honesty...they have a customer for life in me! Gary Landess

I've had my lawn mower serviced and repaired twice now with South Hill Small Engine and I cannot…read morerecommend a better person/business to do it! I don't have to leave my home- I just call, set up a time to have my mower picked up, and then it's returned, working better than before. The owner, Kelly Stewart, is friendly and very personable. I am also charged a fair fee- sometimes, I think it's not enough! Really grateful for locally owned businesses!

Ordered parts for John Deere motor ,then drove to Spokane to talk with injection pump…read morerebuilder.Said the pumps could not be rebuilt and no parts.Drove back to Regan to cancel parts said could not,so a week later parts came in and they charged me 25% restocking fee.Thought that was BS can place order 1 hr later can't cancel $86.00 fee.

Ragan equipment and their staff are professional and helpful. I've been doing business with them…read moresince I moved to N. Idaho in 1999. Purchased a tractor and other equipment from them. They are my "go to" for chain saws and all that goes with it. Great company!

What a GREAT SHOP!! I grew up in Northern Ca and fell in love with Shops like this when I was…read moreyoung. When you open the door your greeted by the smell of gas & oil and Men who know how to still fix things and find you parts so that you may fix your own stuff. It's a shame that not many of these shops exist anymore. It was an absolute pleasure doing business with these guys! Melody MacKay

I dropped off my snowblower and was told they would look at it within 2 days. Since I was in the…read moremiddle of moving, I was not overly concerned about a timeframe. However, after not hearing from them for over a week, I called and found out they still hadn't even looked at it. They promised me they would look at by the end of the next day. Call back 2 days later and they still haven't looked at it. Promised me they would look at it first thing tomorrow. Called back the next day at noon, and it still wasn't looked at. Once they finally looked at it, they said the carburetor needed to be rebuilt. but that the rebuild kit wasn't made anymore. If I wanted them to fix it, they would have fabricate their own parts and would cost $160 or more. They were also very eager to tell me about some of the units they had available to take home that day. I said no thanks. I was charged $40 for the "diagnostic". When I got home, I searched for less than 10 minutes and found the rebuild kit for my snowblower, as well as multiple videos on how to do a carb rebuild on my own. I did that this last winter, and it ran as well as it ever has since I've owned it. These guys are either completely dishonest, completely incompetent, or both. I will never recommend them to anyone.

Fast same day even when they could not promise it. Thank you! My mechanic had brought in a injector…read morepump that needed cleaning for me and he was able to get my vehicle up and running next day thanks to these guys being so fast.

I've had these guys do work for me in the past, Fortunately I never had the misfortune of dealing…read morewith the woman tthat works there. I've never talked to anyone ruder and with worse customer service skills. I would avoid these guys at all cost. FORTUNATELY there are other diesel places in Spokane treat you with respect.

Last year, my mower wasn't working, and I tried a bunch of times to reach this place and I never…read moregot through to anyone and never heard back. My mower is acting up again this year, so I thought I'd give them another try and I still can't reach anyone, they have no voicemail, and I just literally can't believe it. Like do you want money??

Yesterday I found that my Deere lawn tractor would not start. The battery was ok so I figured I'd…read morehave to get a home visit at a big expense. Wilson's called me back and told me that they did not work on tractors But listened to my efforts patiently and gave a few suggestions I could try. It worked! I want to give a shout out to them for the service provided even though they did not get compensation. These folks deserve your business.

this man is the best. He gets it done and definitely knows what he's…read morewhat doing. Excellent prices, explains what's being repaired etc. You won't be disappointed.

Kameron came the day after Christmas to unclog the carburetor on our snow blower. We purchased new,…read moreused for one season, then moved to a warm climate for 4 years. Kameron gave us a time frame between 8a-10a and called 15 min before he was to arrive to give us time to get ready. He was very kind, talked through what he was doing and gave us suggestions on how to prevent the situation in the future. We will definitely use his services again.

Personable, courteous, and fast. Had my riding mower back in one week. Plus pick up and delivery…read more Will use again.

The owner of this business did a great job on my snowblower. Reasonable cost to fix it.read more