Love the atmosphere, food and the views! This is a definitely to go place if you are visiting Chagrin falls!

I never got a chance to eat. NONE of the staff had their faces covered. No masks.. this restaurant doesn't care about the safety of it's guests. I'm so sad and disappointed because it's our wedding anniversary and I'd been looking forward to going to this restaurant. We are in a pandemic. Do better. UPDATE: the restaurant manager called and was incredibly kind and empathetic, and said that he and his staff are seriously taking this concern into consideration. I improved my rating on the sole fact that his professionalism really salvaged my impression of the restaurant. I look forward to adding stars once they have changed the mask policy. read more

Was a beautiful evening. Made reservations for outside. Place was packed on a Tuesday night. Didn't get on waterfall side, but patio was really nice. Everyone is working hard, so be nice if you have to wait a bit. Heck, just be nice!!! Food was excellent and will be going back. read more

First time encounter coming here. Let me start with the check-in service. This place is always packed, whether its brunch, lunch or dinner time. Expect to wait around 30-40 minutes to be seated. You walk in and place your name and phone number with the host stand. They do have first come first serve bar seating and high top tables if you are lucky enough to catch one. Overall Check-In Service: 4.8/5 The atmosphere is very lively. The restaurant as a whole is very clean, elegant but not TOO fancy. You should plan to dress up a tad to come here. Not suites/ties/fancy dresses, but you don't want to stroll in here wearing sweatpants either. You can dress up to the nines to come here, but a nice sweater and jeans does the job as well. The staff members are friendly and timely. They don't come off as overbearing, and they check up on you just enough. Overall Atmosphere: 4.5/10 Lets talk prices. You wont find any "2 for $20" or any other gimmicky deals here. You will pay to play here, but its reasonable for what you are getting overall with this place. Your cocktails and drinks are little on the pricier side, with a bottle of Corona demanding $7 dollars, and a seasonal cocktail requiring around $11-$16 dollars a hit. Appetizers/sharables are priced very fairly. I would recommend getting 2 apps for 2 people, 1 app just wont cut it here, the portions tend to be smaller in this category. Main courses are strong here as well. When it comes to price in this category, look to spend anywhere from $16 dollars for their burgers, all the way to about $44 dollars for their "special entrees". I choose their Lemon Parmesan Pan Seared Chicken entrée. Let me tell you, I usually do not tend to eat chicken, but when Lemon Chicken is done correctly, it is a top-tier dish. This place nails it. I was given a dish with 2 generous portions of chicken breasts that came with a very tasteful lemon kale salad on top. The presentation left something to be desired, as the salad looked a bit messy, but for the very small minimum flaws this dish had, the flavor and taste overcomes all of that. The chicken is cooked to perfection. They are thinner cuts, but perfectly packed full of flavor. The lemon is not overbearing, but just perfectly infused to give you a nice citrus burst of flavor. The only thing I could think of to make this dish better, is if they gave you another small additional side. Maybe fries? maybe mashed potatoes? Something. My wife got the 17 River Grill Burger. It is 2 smash patties cooked medium well with the usual burger toppings and their inhouse special secret sauce. I tried a bite, and I will say, its pretty darn good. But its nothing you cant get at any other restaurant, or even fast food location if you ask me. Overall Prices: 3/5 Overall, I would strongly recommend checking this place out. Its overall presentation is welcoming and fulfilling. No real cons, so check this place out! read more

I ordered takeout on line and only recovered 1/2 my order when it was picked up. I called the front desk at 17 River Grille for a refund. A manger said she could NOT refund me the money, that I had to go through DoorDash? I used 17 River Grille website and they still would not refund my money. I have no idea how to get a hold of DoorDash. I have lived in this Village since 1986 and I have never had a worse experience in any of our Village Restaurants. I would advice anyone who orders carryout to beware of poor service and don't expect to get what you ordered and paid for. read more

GOOOOOOOD FOOD. Came here on a date with my boyfriend. The ambiance is amazing ! It was dark so we didn't really get to see the waterfall but still. The food was good. We got the biscuits and when i tell you .... they made me close my eyes with every chew they were better than (yk what)! I got the salmon which was perfect! He got the filet which was mouth watering!! Honestly we're planning our next visit. If your looking for a cute date night or even a place to eat dinner this is absolutely the place to go! read more

Food was great as usual. Mike was our server, not so good I'm afraid he never followed up with a second glass of wine, served mussels without a separate fork our main course was great I had to ask for espresso and desert was never offered. We've been her often and the service was always wonderful. Maybe it was just a bad night. read more

Today my friends and I went for a girls brunch at 17 River Grille and were highly disappointed. I ordered eggs Benedict that came with steak. When they asked me how I wanted it cooked I said medium now I understand the steak was pretty thin so that is hard to execute but don't ask me how I want it cooked if that is an issue. Also all three of us got the eggs Benedict every single egg was over cooked.The only reason I order eggs Benedict is to have runny eggs. Also our server left every dirty dish at our table for the entire meal. I will not be returning this was super disappointing the only thing this place has going for them is the view of the waterfalls. read more

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Wow....from the scenery to the staff to the food this place is a 4 star winner! We celebrated my birthday and the waitress Sheri was so nice and sweet! Gave us great recommendations and always ensured we were good to go on drinks, meals and our happiness. We sat right next to the waterfall and it was great! I wanna come back and try more food. Also salads come with huge portions of fish read more

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We've eaten here a few times and sat both inside out and had great service and great food every time. Beautiful views inside and out, very relaxed atmosphere. Their biscuits are super. We eat here every time we come to Chagrin Falls. read more

Pleasant experience. We had the Thai noodle salad and the walleye & chips, with firecracker shrimp to start. All winners. The salad was reminiscent of banh mi. The walleye was done well -- crispy breading that didn't overwhelm the fish. Kale-based slaw was different, not in a bad way. The firecracker shrimp were a bit lost in their breading, but still tasty. Desserts were great -- carrot cake and key lime pie. Generous portions, too. Attentive but not intrusive service. Nice view of the falls. We came for a late lunch and had no problem getting a window table. read more

Went on a Tuesday and it was half priced bottle of wine night! A good selection of wines, and a nice list of cocktails and beer as well. Our group stuck with Paloma's and margaritas for this visit, and they were perfect! Just right on the ratios and fully refreshing. We got the firecracker shrimp and biscuits as appetizers and I could probably live solely on either... they were so good! Small portion of firecracker shrimp, but enough for a small app. All three in our party got different cuts of steak and they were all completely ambrosial! Cooked perfectly, with wonderful sides and so much flavor. We all said we wanted to go back asap and get the exact same things--they were so good! Our server Alyssa made the experience wonderful! She was attentive, helpful, and kind while never coming off pushy. She deserves a 5 star rating all her own. Thank you, Alyssa! They do have a happy hour as well, from 3-7, but it is only at the bar. read more

Came here with another couple back in September. Wow was it busy, yet when you sit down and have great service and flavorful meals, you can understand why. Some who we lucked out and got a window seat along the river. We ordered the biscuits for the table and each wish we ordered our own individual one! Our server was very attentive, even with the many tables she had. Dinners were great with clean plates leaving the table. After dinner we went downstairs and found the couches along the river and enjoyed a post dinner drink. Great for a date night, going out with friends, and I've heard brunch for a browns game. Any occasion, it is worth a visit read more

Spectacular lunch. Bartenders fabulous. Be sure to request seating by windows to overlook Falls. Lower level bar/patio is best views and unique decor. Will definitely return. read more

17 River Grille - Chop salad - American Near Me - Chagrin Falls, Ohio

I highly suggest grabbing a spot on the patio when you go, the view is great! I loved all the food I tried! The only complaint I have was that my veggie burger was a bit salty but other than that everything was perfect! I would definitely go back. read more

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Had a wonderful mid-afternoon meal after a morning in Cleveland. Excellent food, love the view of the Falls. Had a delightful server. The retro looking leather curved booths are neat. read more

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My wife and I stopped in this restaurant for a first time visit for a late lunch/early dinner to celebrate her birthday. We found the place to have a wonderful ambience, and a really attentive and helpful staff. We were fortunate to receive a table on the balcony overlooking the Falls, and were promptly served throughout our encounter. We both ordered the summer specials of the grilled peach and arugula salad and an order of the crab cakes. The food was excellent. The salad dressing was a house-made champagne vinaigrette that perfectly accented the extremely fresh arugula and the grilled fruit. The crabcakes were perfectly cooked and accompanied by a house-made slaw that was exquisite. The french fries that came with the crabcakes were nothing special, but that's a bit of nitpicking. Here's another nice touch: we asked to share a single order of the crab cakes. Without us asking, the restaurant arranged half the order on separate plates and made it seem as though this was a full meal. We will definitely be back for an evening meal in the near future. I highly recommend! read more

We have been to 17 multiple times food is always good and service is great. However today the chicken was under cooked the manager came out to tell me that I was wrong. There was blood on the plate and both pieces were raw. Very disappoint read more

My friend and I decided to try 17 River Grille last night for dinner. The restaurant is spacious and decorated beautifully with a lovely view of the falls and a great patio. I started with the chicken meatballs which were good, although it could have easily used twice as much sauce. My entree was the chopped salad, which was not much bigger than a side salad. The menu says it has pine nuts and crispy prosciutto, however, there was not a pine nut to be found and the three minuscule 1/4" squares of prosciutto was pretty much pointless. Thank goodness I enjoy romaine and arugula because that was the majority of the salad. There was so little cucumber I almost forget it was there. My friend ordered the Carpaccio as her appetizer and enjoyed it immensely. She had the same salad as I did, and was also disappointed at the missing/lack of ingredients. Perhaps Happy Hour is the way to go. Our server, Dorian, did a very nice job and the coffee was delicious! read more

Slow service, weak drinks, crowded bar, no side substitutions, cold biscuits, unseasoned kale slaw. I absolutely hate leaving negative reviews, but I want to warn others of my experience. We debated between M Italian (our go-to) and 17 River Grille for Happy Hour. Should have stayed true & gone to M.... much better food, drinks, atmosphere, and service. Maybe we caught them on a bad evening, maybe it's the ownership? Either way, we were very disappointed and do not want others to be! 17 River Grille - please work on your timing, service, and food quality! read more

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My wife and I have always been curious about this place. We finally ended up going there on an impromptu dinner date and it was pretty nice. The visit started off well with a warm welcome from the staff at the reception area. We were given a table on the covered patio on a cold evening. But the temperature was just right thanks to the overhead heaters. A nice touch. Our server was friendly and helpful with the menu. The appetizers were great! The meals were large and filling. The drinks were well prepared. The dessert was great too! Overall, a very good experience here, and we will come again and brings friends. Thank you to the service team and management for a wonderful experience. read more

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Trout outstanding. But they took away draft beer. No more raps. Extremely disappointing

Loved the atmosphere of this place! We made a reservation and put a request in for the patio and had a great view of the river. We order the sushi to start 10/10! For dinner I order the steak Oscar style which was good just a little pricy. If I were to do it again I would have just stuck with the normal steak. Overall, we will definitely be back in the future but maybe for brunch next time! read more

17 River Grille - American Near Me - Chagrin Falls, Ohio

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It's a great spot for lunch in the area, and they are open on Mondays, which is actually not true of most dine-in places in the area. The space and views are beautiful. The food is nothing to write home about but it is good. I would come back again to try their happy hour, or for another weekday lunch date! read more

I hadn't been to this location since it was Jeckyll's Kitchen so it was nice to be seated at a table that overlooked the falls. Great interior. And it was busy on a Friday night. Our server was very attentive. We ordered the biscuits, New York Strip, Caesar salad and French onion soup. The food was good but I wouldn't say it was great. My husband is never one to turn down a steak but he said it didn't have much flavor. I notice that the restaurant prides itself and advertises on, "Simple" preparations for its proteins. Hey, that doesn't mean it should be under or not seasoned at all, and that was my hubby's biggest complaint about his steak. No flavor no seasoning. Whoever is in charge of the signature proteins should re evaluate this. I read other reviews that had the same complaint. We would go back but probably for drinks at the bar or on the patio. We prefer ML Tavern for dinner in the area. And yes, the staff doesn't wear masks. As a fully vaccinated person sitting in a crowded restaurant, I am perfectly ok with that. I actually applaud the owner for not making the staff wear masks when diners don't have to. read more

solid dinner spot for a nice occasion! friendly and somewhat fast service. their bread and trout were delicious read more

17 River Grille - trout - American Near Me - Chagrin Falls, Ohio

Our server JD (Julian David) was an amazing waiter. He was very accommodating to all of ours needs and ensured we were happy the entire time. our experience wouldn't have been the same if JD wasn't our waiter. Will defiantly come back again. read more

First time to visit and WOW! Great food and great service! Scallops were cooked perfectly, the chicken meatballs very light and flavorful! Calamari nice and tender and the a little heat to the sauce perfect! Clayton our server was super ! read more

Me and my husband were in the area and decided to go to Chagrin Falls for dinner. Neither of us have been there for many years, so we just started walking around. Came across this cute place. We decided to give it a try. Let me tell you, the restaurant was clean and decorated nicely. We sat at the bar, and was greeted by a very nice gentleman. Took our drink and food order. Drinks were tasty. I ordered the 17 burger, excellent! Skinny fries crispy. My husband got the walleye fish and chips, again excellent. Exceptional food, ambience, and service. We will definitely be back, good job guys! read more

This was my 3rd time at 17 River! I love this place! Excellent service and food. The menu is wonderful and so is the ambiance. We celebrated our anniversary there last night and the was amazing. I had the trout and my husband had the filet. Fantastic. For an appetizer we shared the crab and shrimp cake, wow! Amazing. One little thing though, we didn't care for our dessert. The carrot cake was under cooked and not sweet enough. Just want to be completely honest. read more

Our experience last night at 17 River Grille was outstanding. The restaurant was clean, the staff was friendly and helpful, the view was unlike any other, and the food was beyond delicious. It was some of the best food we've ever had. Savory and well seasoned. The meats were tender and moist. We didn't feel rushed or overlooked. Thank you for such a wonderful experience to help us celebrate our son. read more

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Normally I love this restaurant and service usually brunches but dinner tonight was the worst service. The waitress was MIA ordered drinks then never got another one. Had to ask staff go find our waitress that took forever and they didn't offer to help. Finally had to go to the bar to buy drinks. Told her husband was allergic to shellfish but brought out fish with lobster on it and had to ask other waitstaff again to find her. We had adult kids visiting and wanted a special dinner and ending up with a stressful $200 hassle- If she ever attended that table that easily would have hit $300. Plenty of people standing around that could have helped. It was embarrassing and set a bad mood to kick off our evening. We will not be returning read more

My girlfriends treated me to an enjoyable birthday lunch. Our view of the falls from patio high tops was lovely. Cody was a terrific server who made sure we enjoyed our meal -- burger, chicken club and chopped salad with beef tenderloin. read more

We've eaten here a couple times...dinner and brunch. Their mini cinnamon rolls were sooo yummy... Everything was so good, and our server was lovely!! So happy we live local to enjoy such an amazing place. read more

Service, food, and view were amazing. Wine and drink also great. We had the burning river rolls, pork chop, and steak & frites. Highly recommend! read more

When you look forward to something so bad and the 1st interactions aren't so great. Well, my experience didn't start off well, but it got better once I finally got a table. The hostess brought me downstairs to the lower patio area, but all the tables were full. When I made my reservation I asked for a table down there, but no one mentioned it was 1st come 1st serve. I went back up to wait and it took about 15 minutes to get a table down there. That should be something you mention when you book it with someone over the phone. The hostess I spoke with first wasn't really helpful once I told her that a couple left from downstairs. Anyway, food was amazing & service was great. I'm glad it's half off wine bottle, so that helped calm me down from my initial impressions. read more

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The food is quite good but even with a reservation they seated us on the patio overlooking the falls IN NOVEMBER. There's only plastic over the balcony and it must not go all the way to the bottom because all of us had ice cold feet and were cold in general. Couldn't even see the falls well since it gets dark early then. Our service was meh. I would understand if someone asked to sit there or you had no reservation but next time I will call to make sure I'm seated on the main dining floor. read more

The restaurant itself and the location are stunning. We sat on some couches on a deck overlooking Chagrin Falls, it was so beautiful. Food and drinks were good too. However - the service was terrible. Extremely slow, forgetful of our needs (i.e. never brought us silverware or drinks we ordered), etc. I'm usually very patient, but it genuinely felt like they did not care about our experience and continued to create excuses for poor service. read more

My wife and I go out on a date once every 4 months or so. Tonight we went out to 17 River Grille which has typically been our favorite even though we live 40 minutes away. The quality of the food and drinks was a big disappointment. I started off by ordering an old fashion with double oaked woodford reserve. Only to be served the old fashion with almost crushed ice cubes. At a high quality restaurant, an old fashion typically comes with one large cube in order to preserve the taste of the drink. Next, we order the lobster bisque which came out luke warm. To finish the evening, I ordered an espresso which was the most disappointing. As an avid coffee drinker, It appeared they just poured me some brewed coffee in an espresso cup. The liquid was see through and no signs of the "foam" on top. After spending $170 including tip, it is safe to say we will not be coming back here unfortunately. Not worth the 40 minute drive. read more

Extremely high quality food at a reasonable price. I didn't think that the new owners could possibly be the previous owners. Ambience was perfect. One of the best dinners of my life. Highly recommend it. Will definitely come back. read more

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